# Page 3 | LS Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is LS Retail the right Customer Loyalty solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232955/LS-Retail/reviews --- LS Retail 4.3 (125) [View alternatives](https://www.capterra.com/p/232955/LS-Retail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of LS Retail ## Showing most helpful reviews Showing 51-75 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FM Fernando M. Executive Director Information Technology and Services Used the software for: 2+ years ### "Great business value" July 24, 2019 5.0 Customer service, replenishment, retail operations, accounting, inventory, store management Pros Integrated solution, ease of use, world-class product, great functionality Cons Some tardiness in the technical response Reason for choosing LS Retail Support, experience, language availability, price Review Source VR Verified Reviewer Sr. I.T. Executive Investment Management Used the software for: 2+ years ### "It's best for retail business just because of solution components and simpleness of POS. " March 28, 2018 4.0 I learned about this,working on it and getting so many things just because of this software.I improved my skills and getting hike upon this :) Pros implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting. Cons I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly. Review Source NP Nitin P. Sr. Techno Functional Consultant Information Technology and Services Used the software for: 2+ years ### "LS Retail Review (consultant & End user view)" July 25, 2019 5.0 i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution. Pros 1\. Easy To use and configure 2. Complete Package for Retail and Hospitality Industry 3. Helping Team Member (Martin Kleindl ) 4. Updated Technologies Cons 1\. Price 2. More Vertical should add(for e.g Jewelry ) 3. Technical dump should be provide 4. Not to much focus on developing country Review Source FS Franz S. CEO Information Technology and Services Used the software for: 2+ years ### "The most powerful software" August 8, 2019 5.0 Pros No matter what activities are to be performed, all types of tasks are done with ease, transactions are intuitively completed by the cashiers, whilest customers can still be advised, or if administrators are setting up complex benefits for the the sales process. Cons It is sometimes a challenge to find the right way to fulfil a specific task, because there are always many and different ways to achieve the needed functionality. Review Source fK farook K. Consultant/ Implementor Information Technology and Services Used the software for: 2+ years ### "Weak Customer Support and updates" August 1, 2019 3.0 Most the clients are from the retail industry. like Pros Good for retail industries. Has most of the options required to run an operation. Cons The licence is an over kill. The features are all over the place. It look clear that it sits on another application. Some of basic functionality like a stock report is not available. Some of the functionalities are incomplete. There a quite a few bugs which results in waiting for the next patch. Review Source Arilès Z. ERP Consultant (Microsoft Dynamics NAV) Used the software for: 2+ years ### "I've implemented LS NAV as a customer, and now as a Microsoft Consultant. Great product if done well" March 30, 2018 5.0 Pros LS NAV integration with Dynamics NAV is hands down the biggest advantage of this solution. The solution is complete, but you must find the right MS partner to get you through the implementation. This is not an ''add-on'' but a full Retail Suite. Cons Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult. Review Source SM Said M. IT, ERP Manager Used the software for: 2+ years ### "You will have all the features you want it on the retail field." March 31, 2018 4.0 Pros the stability and the functionality. I tried another software, I think the Ls retail is one of the best for retail industry. easy to use, learn, troubleshooting, implement. Really you will have all the features you want it on the retail field. Cons the performance issue and the upgrade. it will be a huge difference if you find an easy way to make the upgrade and to find some way to enhance the improvement as well. also I think you must find an easy way to shrink the database, because as you know the retail business have a huge transaction and information. Review Source SK SUMIT K. Technical Consultant Information Technology and Services Used the software for: 2+ years ### "I am working on LS and NAV from last five years very good product related to business." April 11, 2018 5.0 I have support this product to various Retail industry, there are very good inventory management at store and head office level. offers are really great . Pros The software covers all the requirements from the business perspective related to Sales , Purchase ,Warehousing and manufacturing , very good for Retail industry to apply various types of per motions. Cons There are some limitation like multiple offers can not be combined under one bill and there should be some mechanism to prevent locking this is the measure issues faced by any type of industry using NAV and LS retail. Review Source VS Vikalp S. Senior Consultant Information Technology and Services Used the software for: 2+ years ### "LS Retail Partner Review" July 25, 2019 5.0 I'm working on LS Retail from last 8+ years. I have done 10-12 project implemented and upgraded. I have worked on each Module LS Retail, LS Hospitality, LS Omni(Mobile Inventory, Mobile POS, E commerce). I have always found LS Retail is helpful for end user to grow their businesses. Pros Easy to use, lots of features for industry, Versatility, beautiful POS design. Cons Bugs in the first initial version of Release. Review Source GD Gerard D. Developer Consultant Information Technology and Services Used the software for: 2+ years ### "Easy to use even for people who have little knowledge about ERP" July 17, 2019 5.0 Ls Ativity have a powerfull solution to our recent customert due to is the most important Club in my country and integrated with the POS give us a lot of added value as a supplier of retails solution. Pros Theres's no many details to setting up features like offers and all modulo are integrated. Cons Well. I woud like to see more reports or one way to fill those need from customer in standart way. Review Source AJ Anders J. Solution lead Information Technology and Services Used the software for: 2+ years ### "Internal / external " July 17, 2019 4.0 Very good many highly skilled consultants who both understand the functionality and the business side of using software solutions in retail. Pros All in one solution that supports the retail and hospitality business in a very efficient way. Cons LS Retail only maintain the newest version with new functionality. Reason for choosing LS Retail LS Retail fulfilled most requirements Review Source Jari H. Software designer Retail Used the software for: 2+ years ### "Everything on offer" August 8, 2019 4.0 Providing additional sales and inventory functions for checkout. Program structure solutions provide a good way to implement them. Pros Usability and after training, easy to change functions and interface at checkout. Cons In some situations, functionality does not work as needed and thus requires code changes. Review Source ST Sushil T. Technical Consultant Information Technology and Services Used the software for: 2+ years ### "Best ERP solution for retail available today" July 17, 2019 5.0 Pros It has all the functionalities that makes it easy to use in variety of retail and hospitality industries. Easy to implement, flexible enough to make any change easily, real time data replication from store to HO is a plus. Cons Just one point: Make it more flexible and easy to use for hospitality industry. Review Source Vinay S. Business Development Manager Used the software for: 2+ years ### "I have been selling LS RETAIL for last 5 years . Most easy and user friendly retail solution." March 27, 2018 5.0 Pros I liked the most is that LS retail has is having completed functionality and features required for running retail operations. Cons Nothing as such . LS retail requires the devices to be constantly connected to the internet. If the connection is unstable or haphazard, risk breaks in your service. Review Source Luís C. Senior Support Developer Used the software for: 2+ years ### "High quality solution" March 27, 2018 4.0 Pros Seamless integration with NAV and highly configurable point of sale user interface. Works very well and is very intuitive. Cons Occasionally errors here or there like any other solution. There isn't any major flaw or aspect that I dislike specifically. Review Source RB Rod B. Managing Director Computer Software Used the software for: 2+ years ### "LS Retail for the modern world" July 17, 2019 4.0 Very good. The solution is of a high quality and has a rounded feature set for the modern workplace. Pros Ability to manage retail and hospitality in a single solution. Cons Sometimes over complex for simple provesses Alternatives considered [Stratus Enterprise](https://www.capterra.com/p/34429/Celerant-Command-Retail/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing LS Retail Very rounded and also suits hospitality Review Source EP Elisa P. IT CRM Solutions Analyst Cosmetics Used the software for: 6-12 months ### "Ls indispensabile nel retail " February 9, 2023 3.0 Pros Personalizzabile, utilizzabile senza particolari training da personale di cassa Cons Un po’ lento e a volte servono sviluppi macchinosi e lunghi per piccole funzionalità Review Source MK Martin K. Manager Information Technology and Services Used the software for: 2+ years ### "The best" July 25, 2019 5.0 To report an error, the company immediately reacts and solves the problem. The solutions are advanced, and with their solutions increase the value of MS Dynamics. Pros Wide functionalities, professional solutions Cons Solutios for fashion and hospitality industry and loyalty solution Review Source VR Verified Reviewer Manager Information Technology and Services Used the software for: 1-2 years ### "LS Retail Front and Back Office Review" September 13, 2019 5.0 I have done both implementation of back office and POS setups , along with integration with other enterprise accounting soft wares Pros Extensive Retail operations , Back office Integration with other Enterprise resources, It is cloud based ,good POS management , Loyalty Programs can be configured Cons Support provide is mostly through online , used for very large companies , It is costlier than other retail softwares Review Source LS Lukasz S. Key Projects Manager Retail Used the software for: 1-2 years ### "Once it is stabilized it can be a truly great system. " March 27, 2018 3.0 It is a heart of our Company operations now. Pros One integrated software, all modules in one place, MS Office like user interface, open platform - ability to implement your own modifications. Cons The system architecture does not support parallel access and operations in the system. Having around 50 users in HQ and 300 stores trying accessing the system (posting shipments, receiving deliveries etc.) users keep receiving an error message with information about tables locked by another users. Such situations increase frustration, slows down the business processes and limits scalability of the entire solution. Review Source RM Reinaldo M. key account manager Information Technology and Services Used the software for: 2+ years ### "One solution for the retail challenges" July 18, 2019 5.0 I have faced implementation in many stores and once you create one, the rest is easy to replicate and the way you can handle data trough Reporting services lets you see facts in real time. Pros The software is very intuitive and solves most of the problems you can find in the retail industry from gas stations to brick & morter retail. Be able to fuse all of this with an ERP as Dynamics makes possible to face critical solutions in real time. In my opinion the most comprehensive solution for retail at this time. Cons As any other software with big security features, can be overwhelming to face certain problems in this regard. Review Source HJ Hemant J. Functional consultant Used the software for: 2+ years ### "Best ERP for mid size business " April 11, 2018 4.0 Pros Ease of customisation, easy to use and implement, user friendly interface with lots of customisable, Best for Retail businesses Cons HR and payroll modules are not in detailed, integration with latest technologies is not available . Review Source RM Ricardo M. Consultan Computer Software Used the software for: 2+ years ### "functionalities" July 24, 2019 4.0 in the different implementations and new versions I almost always have to try previous functionalities since in a new version it does not work Pros the ease of setting up and the information replicas Cons the documentation is not very clear on the portal Review Source VR Verified Reviewer NAV Consultant Computer Software Used the software for: 1-2 years ### "The products are complicated, not easy to use, but with rich functionality" March 27, 2018 3.0 The functionalities it provides are really good. And there're more functionalities added for small businesses. Pros It provides almost all the functionalities a retail company will require. Different clients like web client, tablet client, mobile client for different form factors. Cons The product is not easy to use. It's hard to find documentation and help when there's an issue needs to solve. Review Source CS Chris S. NAV Developer Information Technology and Services Used the software for: 2+ years ### "LS Retail for NAV is comprehensive and flexible software to meet most all POS / Retail needs" March 27, 2018 5.0 Full visibility and access to all aspects of business in one product without integration points or best-of-breed software issues. LS Retail is a flexible, comprehensive, all-in-one software. Pros LS is 100% fully integrated into NAV functionality with direct and full connections with sales, purchases, inventory, and financials. All POS and Stores are directly connected to headquarters and everything in between for full visibility into all areas of business. Cons Two things - one is setup, because it is so flexible, setup is extremely complex. Once it is setup, little needs to happen and it is very flexible so changes can be made quickly. Second is VAT vs Sales Tax calculations - especially with prepayments. Software is based on VAT, but has Sales Tax (North America) built on top of / besides which can have rounding issues. Review Source Similar Products Featured ## Related categories [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.