# Page 4 | LS Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is LS Retail the right Customer Loyalty solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/232955/LS-Retail/reviews --- LS Retail 4.3 (125) [View alternatives](https://www.capterra.com/p/232955/LS-Retail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of LS Retail ## Showing most helpful reviews Showing 76-100 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Gyan S. technical consultant Used the software for: 2+ years ### "LS version is getting better by each version and at point of customisation its most convenient" March 27, 2018 5.0 Pros Mobile omni and pos app I really liked Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions Cons Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication Review Source PG Prashant G. Team Leader Used the software for: 2+ years ### "I am using from LS 4.0 to LS2017 overall is very good but installation need to be easy. " March 27, 2018 4.0 Pros I am loving this LS Retail from beginning, my big journey with LS Retail and I am certified in LS2013. my most like part is DD, TS, POS setup related all activity. Hardware setup and testing with LS. Cons POS, DD, TS, Distribution, Distribution Location and Hospitality, menu Profile setup and Design. also end of the day process, item setup and user and roles and permission. Review Source DM Dharmendra M. Functional Consultant Information Technology and Services Used the software for: 2+ years ### "Pros/Cons" July 17, 2019 3.0 Pros Replication speed good, POS Menu Design, Hardware support Cons Everytime the version keeps on update and bugs getting resolved but please resolve the bugs present in early release itself Review Source MK Mohammad K. Technical Consultant Computer Software Used the software for: 2+ years ### "Experience" July 17, 2019 4.0 I have 2.3 years of experience of LS Retail industry and i setup approx 250 stores. Pros Processing is smooth, easy and user friendly. Cons No Cons. Is found by me yet even i think there is no cons in LS Retail. Review Source VR Verified Reviewer Assistant General Manager Used the software for: 2+ years ### "It has been pleasure to work with LS Retail" March 31, 2018 5.0 Pros KDS and Hospitality are great features from LS. In addition to this mobility has been a great positioning element as well. Ease of use, great simpler interface. Number of success stories makes it easy to position the product in market. Cons Replication can be improved. More reports introduction certainly could help. Licensing if can include features like KDS in standard license itself that would have been great. LS should invest more on marketing especially in Asia-Pacific. Review Source AG Aravind G. Project Manager Information Technology and Services Used the software for: 2+ years ### "Rich Functionality and Ease to Implement support and maintain" August 1, 2019 4.0 Excellent , one solution scattered the need of hospitality and retail verticals Pros Functionality and the way the data is structured. Cons Localization for INDIA, GST patch update. Review Source AB Amol B. Project lead Computer Software Used the software for: 2+ years ### "Great software" August 1, 2019 5.0 Too good Pros Easy to use, easy to install, also easy to learn, easy to modify Cons No source code to modify and develop retail Mobile app.also no documents for the same. Review Source JV Jacki V. Developer Consultant Used the software for: 2+ years ### "I think if the UI is configured properly this is a great software. It is feature rich. " March 30, 2018 5.0 Pros It is so big that users are easily confused and need more training than typical POS'. The average POS user barely knows how to make a sale and need more time and knowledge to understand what they are doing and how it affects sales. Cons I like the breadth of products and how it fits into the ERP. I see know Cons from a management point of view. Review Source PG Pravesh G. Technical consultant Used the software for: 2+ years ### "Ls provides almost all functionality to end users if functionality is not present easy to develope." March 27, 2018 5.0 Pros Great functionality Easy to use Easy to customize Great interface We can easily customize this product as per users requirement and its connectivity with sql server makes it more easy to operate Cons Configuration can create confusion and it is a little bit conplex part in ls and apart from that installation is not that much user friendly. Review Source PR Poch R. CEO Computer & Network Security Used the software for: 2+ years ### "Scalable and Reliable POS" July 17, 2019 5.0 Pros Runs in MSFT platform, and has a Azure/MS public cloud version Cons Extensibility needs to be improved so SIs can implement a more maintainable solution Review Source HN Harsha N. Senior Manager Information Technology and Services Used the software for: 2+ years ### "LS Retail " August 8, 2019 5.0 Very good Pros Basic Features for retail and hospitality. Cons The price of the solution and few of the features are not available in base pack. Reason for choosing LS Retail Features Review Source JA Jesper A. Product manager Information Technology and Services Used the software for: 2+ years ### "To many setbacks" July 29, 2019 3.0 Pros I like the fact, that its fully featured, and highly customizable for the clients Cons Too many errors in critical parts of the application. Review Source MEM Mario Eduardo M. Project Manager Information Technology and Services Used the software for: 2+ years ### "From an LS Partner" August 1, 2019 4.0 Overall implementation, use, and administration is rich with features that are world-wide best practices. Pros Functionalities are already matured, making the processes in line with the current trends. Cons The data director is hard to maintain, esp. in the internet infra of the Philipines. Switched from [ERA-IGNITE](https://www.capterra.com/p/65169/ERA/) The old system is outdated. Review Source MA Murali A. Director Information Technology and Services Used the software for: 2+ years ### "broader set of functionalities covering various sub-verticals of retail." March 31, 2018 4.0 able to support customers in various sub-verticals of retail Pros more functionalities; multiple deployment architectures; varied offers & promotion options. global retail ERP with POS to finance modules in a single tech stack. Cons new features take a long time to stabilize. reliability of data replication is a pain with most customers. Review Source SB Suresh B. Navision Technical Consultant Used the software for: 2+ years ### "Awesome product" March 27, 2018 5.0 Work satisfaction. Pros Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing . Cons All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product. Review Source MH Mohamed H. Functional consultant Computer Software Used the software for: 2+ years ### "Honestly " July 17, 2019 5.0 Pros Features and usability ease use for everyone Cons Support is a weak than the quality and price Reason for choosing LS Retail Table management Review Source JM Joseph M. Solution specialist Used the software for: 1-2 years ### "Great product with great flexibility although i expect more ease of use in terms of user experience" March 27, 2018 4.0 Pros Flexible to accomodate all scenarios. It is good to have for business that want to expand their operations further Cons Technical support. Although through the right channels one can find help, the channels are not so easy to find espexially in terms of documentation Review Source CB Carlos B. Consultant Director Computer Software Used the software for: 2+ years ### "LS Retail" July 17, 2019 5.0 Pros The integration and the functionality that the LS Retail have Cons Some of the feature are not easy for setup. Review Source JS Jigneshkumar S. Project Manager Used the software for: 2+ years ### "Working with LS Retail from last 9 Years." March 28, 2018 4.0 LS Retail with NAV is end to end solution of Retail as well as back office. Pros LS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc. Cons Application on Mobile and tablet need more work from LS Retail to make the product stable and reliable. Review Source VS Vikas S. Technical Lead Used the software for: 2+ years ### "It's the most flexible solution for Retail" April 10, 2018 4.0 Pros It's platform Microsoft Dynamics NAV and ease of deployment and customization. Very good solution for Retail industry specially for Fashion and supermarkets. Cons It's not as fast as some other solution. Take some time to load up and also some issue in integration. Review Source GS Girish S. Technical Consultant Used the software for: 2+ years ### "LS retail provides lots of functionalities for the businesses. As a developer its easy to customize." April 8, 2018 4.0 Pros Easy to use and customize with many features for retail industry such as InStore management, offers and POS. Cons Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS. Review Source SK Sathish K. CAM Used the software for: 2+ years ### "Good to Use " March 28, 2018 5.0 Pros User friendly and meet the business requirements for various Retail industries. Easy to generate reports . Cons With all due respect i feel LS Retail should concentrate more on free workshop and webinars to reach the market. Review Source Ria K. Managing Director Used the software for: Less than 6 months ### "Installation of LSNAV in SENEGAL" March 31, 2018 4.0 Pros Point of Sale, Replenishment calculator, Simplicity of parametrization of the solution the overall organisation with the Headquarter and stores Cons Problems linked to DataDirector (Replication) which is designed mostly for one direction (from Store to HQ) and problems with printers interfaces Review Source BB Bill B. Lead Consultant Computer Software Used the software for: 6-12 months ### "LS Retail/Central, NZ experience" July 24, 2019 5.0 We are excited about the possibilities that LS will open for us in the retail and hospitality industry in New Zealand. Pros The advantages of LS Central are in the ability to configure without code, the flexible architecture to mirror the retail operation and that it is based on very stable, DynamicsNAV / Business Central platform. It also features web integration which supports multi-channel selling. Cons Like any enterprise, there is a great deal of configuration required to get the most out of the product. The adopter must recognize the requirement to deploy adequate resource internally to the project. It is also very important to have a good relationship with your LS accredited, implementation partner. Review Source CY Carlos Y. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Software developer" July 17, 2019 5.0 Pros very intuitive and easy to use, the pos is very easily to be configured Cons the customer support take time to response our questions Review Source Similar Products Featured ## Related categories [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.