# Page 5 | LS Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is LS Retail the right Customer Loyalty solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/232955/LS-Retail/reviews

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LS Retail

4.3 (125)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of LS Retail

## Showing most helpful reviews

Showing 101-125 of 125 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MK

Manoranjan K.  
Consultant  
Retail  
Used the software for: 1-2 years

### "feature rich "

July 17, 2019

4.0

Pros

Very easy to adopt and easy implementation

Cons

Easy to use , easy to implement in any of retail domain

Review Source

PR

Patcharasarn R.  
LS Retail Consultant  
Accounting  
Used the software for: 1-2 years

### "Implement LS Retail for Cosmetic and Convineicne Store"

April 3, 2018

5.0

Pros

Offer and Membership management it's flexible and many kind of promotion can setup for customer and almost customer happy with this

Cons

Financial part because sometime it's not connect to head office for accounting team to do this may be if realtime automatic it's will be work better

Review Source

SI

Saddam I.  
Application Specialist  
Retail  
Used the software for: 2+ years

### "All you can do on one program "

September 4, 2018

4.0

the good app

Pros

the program has many features (ERB sestam )

Cons

all the program is complicated to use comper other programs

Review Source

LM

Laxman M.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Availability of Latest Versions and New Vertical (Pharma etc.) for our Region"

July 19, 2019

4.0

Pros

Quick introduction of new features, modules and technology keeping the solution upto date with current and near future market requirements.

Cons

Getting the localized version where there is too much dependancy on Microsoft. In case of .Net solution localization is not the priority.

Review Source

MR

Mohamed R.  
project manager  
Retail  
Used the software for: 1-2 years

### "LS NAV"

August 22, 2018

4.0

very good experiences

Pros

many options for many industries ease of implementations very good in offers, deal and promotions very good support

Cons

user manual, there is some fewness in resources and manual or even videos.

Review Source

AG

Ajikumar G.  
IT Manager  
Retail  
Used the software for: 1-2 years

### "All in one Retail solution"

July 18, 2019

4.0

Good solution to retail players with budget concern

Pros

Loyalty module and click and collect solution

Cons

Loyalty points redemption is painful area

Review Source

WC

Will C.  
Infrastructure Manager  
Computer Software  
Used the software for: 2+ years

### "LS Retail"

July 31, 2019

4.0

Pros

Good robust piece of software for retail applications

Cons

Very intricate to implementation. Help/Manuals could be more in-depth/detailed. Step-by-step instructions would be helpful.

Review Source

JH

Janine H.  
Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Technology that works for people"

July 17, 2019

5.0

The product works beautifully

Pros

The product has been evolved over the years.

Cons

It is functionally rich and needs to be implemented properly by a team who are experienced with technology.

Review Source

KV

Karthikeyan V.  
VP Sales  
Information Technology and Services  
Used the software for: 2+ years

### "One of the successful and reliable Retail Solution add-on available in Microsoft Eco system"

April 3, 2018

4.0

Pros

Ease of use. Highly customizable. Omni Channel capability. Complete solution with ERP Capabilities. Strong and proven application with both Retail and Hospitality capability in Microsoft Dynamics Eco system.

Cons

Data synchronization is still not so smooth as expected but far better than the rest. Statutory and localizations are getting delayed in rolling out.

Review Source

JP

Jakkapong P.  
Sales and co-Operation  
Computer Software  
Used the software for: 2+ years

### "Useful software for retail shop ever"

July 17, 2019

5.0

Very convenience

Pros

This software is especially useful for trading and retail so POS is the important feature for sure.

Cons

This software sometimes was too complicated to use in some functions

Review Source

SS

Stefan S.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "My review"

July 26, 2019

4.0

go to software for retail, very good

Pros

Easy to use and versatile and overall solid software

Cons

price and the datadirector issues, way to unstable

Review Source

JM

Jorge M.  
Director  
Computer Software  
Used the software for: 2+ years

### "Excelent Solution for Retail Industry"

August 8, 2019

4.0

Good solutions for our customers

Pros

Excelent Funtionality for Retail Industry

Cons

Good Performance of solution for retail industry

Review Source

YA

Yasser A.  
Sales Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent retail pos"

July 24, 2019

5.0

Pros

Ease of use for customer References across all retail formats Excellent product development strategy

Cons

Expensive for small retailers with single stores

Review Source

SM

Stefano M.  
Cunsultant  
Computer Software  
Used the software for: 6-12 months

### "I'm a consultant and I work with LS Nav every day. "

March 31, 2018

5.0

Pros

Unified commerce solutions in a single software system High customizable for the Client requirements

Cons

It is not natively omni channel. We have to integrate it with some other software/tool in order to create an omni channel Customer experience.

Review Source

OPO

Oommen P O.  
Head of Sales  
Information Technology and Services  
Used the software for: 2+ years

### "LS Retail - A Fantastic Solution"

July 27, 2019

4.0

Pros

Depth in functionality, ease of use, value for money

Cons

Look and Feel to be improved, E-Commerce Integration pricing is too high

Review Source

SK

Simon K.  
Developer  
Retail  
Used the software for: 2+ years

### "Implementation, localization, support, 15 years experience."

March 27, 2018

5.0

Pros

Integrated into ERP, A lot of functionalities covers all anyone needs in retail, customizable POS.

Cons

Somehow complicated to set up, takes a lot of time and work. I guess that is the price you have to pay for all the functionalities.

Review Source

PG

Patrick G.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Replication, bad Cache behaviour"

July 25, 2019

5.0

Pros

We use the replication an the POS very much. The replication is easy too Setup.

Cons

When you use replication you get a invalid Cache and sometimes you don't see the latest data in NAV

Review Source

KL

KH L.  
Sales Director  
Retail  
Used the software for: 6-12 months

### "LS Retail"

July 18, 2019

4.0

complex marketing promotion, by using LS retail promotion module, will ease out the complexity and wrong input that result the wrong promo pricing and costing

Pros

Team knowledge focus on LS and Nav platform Flexible and retail proven solution

Cons

Price is high as compared to other peers and resources pool is limited

Review Source

VR

Verified Reviewer  
Gerente de cuentas  
  
Used the software for: Less than 6 months

### " It is a very versatile and current solution"

April 2, 2018

3.0

have a current and versatile software to the needs of the market

Pros

the application of the solution to different markets and manufacturer's support for new challenges

Cons

a few documentation and webinars in Spanish for commercial presentations. More marketing support is needed

Review Source

MR

Mark R.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "LS Retail"

July 31, 2019

3.0

Pros

Integration to LS Nav

Cons

Members Management No visibility of stock list at store level

Reason for choosing LS Retail

n/a

Review Source

SB

Stefan B.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "we help customers implement their new POS System after selecting the best product for their needs"

April 16, 2018

3.0

Pros

the user interface is easy to use even for less experienced users also it can be adapted to the individuell needs fairly easily

Cons

the cost in comparison to LS One is too high as the navision implementation can also be done in LS One

Review Source

CD

Chaitanya D.  
Techno Functional Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "LS Retail Product Review"

July 18, 2019

5.0

This is a good retail app which i have seen. User friendly and easy to understand. Both User wise and Developer wise.

Pros

1)Everything is perfectly assigned 2) POS Design is very good 3) Overall Good Product

Cons

1) Less documentation 2) Need to be more specific

Reason for choosing LS Retail

This is a good retail app which i have seen. User friendly and easy to understand. Both User wise and Developer wise.

Review Source

KD

Kabilan D.  
Founder Director  
Information Technology and Services  
Used the software for: I used a free trial

### "I Love LS Retail"

July 18, 2019

5.0

We have been offering implementation and consulting services. Our LS Retail customers are happy and so we are.

Pros

Build on top of Microsoft Dynamics NAV/BC makes it more comprehensive for the backend operations and scalable . Flexible for customisation. Industry Ready features to jump start quickly. Tried and tested for ease of use and very intuitive with cool features.

Cons

It inherits short comings of Microsoft Dynamics NAV.

Reason for choosing LS Retail

Na

Review Source

AF

Adolfo F.  
Sales Director  
Information Technology and Services  
Used the software for: I used a free trial

### "The Best Integral Retail Software"

August 1, 2019

4.0

Pros

The complete funcionality and the agile use

Cons

the Price. Is very expensinve compare with other market products.

Switched from

[Agora](https://www.capterra.com/p/148184/Agora/)

the integration withNavision

Review Source

RJ

Razil J.  
Graphic Artist  
Information Technology and Services  
Used the software for: Less than 6 months

### "LS Retail Review"

July 24, 2019

5.0

Pros

I am honestly not a long-time user as I am still new to the company. But LS Retail is convenient to the user.

Cons

Again, I am not a long-time user but I guess, have a mobile app so it is also accessible anywhere

Review Source

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