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Curogram is a cloud-based HIPAA-compliant patient engagement platform that integrates with most EMR/EHR systems. Curogram provides a complete patient engagement experience for a fraction of the cost of a postage stamp. The platform includes: easy-to-use secure two-way texting, electronic patient forms, smart appointment booking and reminders, mass texting, automated survey and rating requests, online payments and multi-user telemedicine.
Provider
Curogram
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Videos, Documentation, Webinars, Live Online
Support
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base
Medical Practices, Dental Practices, Mental Health Clinics, Federally Qualified Health Centers, Emergency Rooms, Health Systems
Content Source: Curogram
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Curogram Reviews
Pros
The interface is reliable and great for scheduling without bugs. Overall efficient and saved money.
Ease of use, helpful features for any medical practice. Ability to text patients securely is extremely useful.
I love the messaging service and the telemedicine part of it. It is affordable and the customer service team is very responsive.
Outstanding benefit is that it frees up phone lines for better access to new patients.
Cons
There is a delay in syncing the calendars. When adding new patient appnt in the EMR.
The module that we used is organized by phone numbers. So human error can play a part if the numbers are not put in correctly.
In the early days I had no control over automated reminders. Now I can see and pick with more options.
I haven’t found anything I don’t like about Curagram.
"Software of the future"
Pros: Text customers from a computer, instant calendar notification and integration
Cons: Its perfect, I highly recommend this to anyone looking for an integrated soiution
"Over all Review"
Overall: Would recommend this program to other providers.
Pros: It is very easy to use. Love the fact that we can sent patients forms ahead of their appointments to be filled out. Easy for patients to contact us and send us need information. Much easier to send bill requests and quicker response from patients.
Cons: Sometime the interaction between Azalea and Curogram lack communication.
" Best & easy to use Medical SMS messaging on the market"
Overall: My overall experience has been GREAT. It is very versatile and allows for many digital/mobile options, and allows me to be much more connected with my patients without me giving them my cell number I order to text them.
Pros: This is the best messaging app for a medical practice. It integrates seamlessly with our and any other EMR system and can send multiple automated text reminders for appointments at no extra charge. Patients can message the office, which also shows up on my phone. Does automated follow up with patients and also reputation management. Has a feature for mass text messaging to all patients or different groups of patients. Can also do telemedicine very easily.
Cons: The audio coming through is some times very low, but is corrected once you reconnect with the patient. Video quality is sometimes choppy and not as good as “FaceTime”, but good enough to see what I need to see. I wish I could text the patients bills on their phone and have a mobile pay option, but I think that is coming soon.
"Curogram runs the ecosystem of my busy cardiology clinic."
Overall: This has been hands-down the best software for the least cost that we have implemented in the 20 years of our cardiology practice.
Pros: Ease-of-use. New staff find the software intuitive to use I need very little training and or supervision as it is exactly like texting a patient from our office. The software has helped us scale our business and reduced our phone calls by over 70%. Our patient satisfaction has increased tremendously as has our reputation management.
Cons: It took some time for telemedicine to be implemented but now that it is we are extremely happy.
"An absolute necessity for busy medical practices today."
Overall: Excellent company, impeccable customer service and a tool we cannot live without at this point.
Pros: The automated and seamless feature with a permanent record of all communication with the patients.
Cons: There is nothing I don't like about this product. But patients on occasion express concerns about getting texts. This in my opinion is all right since it makes the majority of our workflow so much better.
