# Intelligent Shipper Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Intelligent Shipper Software - reviews, pricing plans, popular comparisons to other Multi-Channel eCommerce products and more.

Source: https://www.capterra.com/p/233001/Intelligent-Shipper

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# 

 Intelligent Shipper Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Intelligent Shipper

## What is Intelligent Shipper?

Intersoft is a eCommerce delivery management software that helps simplify complex last-mile deliveries for eCommerce businesses, carriers and retailers. Intersoft's Intelligent Shipper is a cloud-based shipping API that is simple to deploy for tracking, carrier management, returns and reporting. Carrier integrations include An Post, Collect+, Deutsche Post, DHL, DHL eCommerce, DHL Express, DHL Parcel, DPD, DPD Local, DPD Germany, DPD Ireland, DPD Netherlands, DX, FedEx, GLS Ireland, Hermes,

## What is Intelligent Shipper used for?

[Shipping](https://www.capterra.com/shipping-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Logistics](https://www.capterra.com/logistics-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Intelligent Shipper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intersoft.co.uk&name=Intelligent Shipper)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Intelligent Shipper

4.8 (4)

VS.

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting Price

Contact vendor

Starting Price

$225

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.7 (139)

Value For Money

4.0 (4)

Value For Money

5.0 (128)

Customer Service

4.8 (4)

Customer Service

4.7 (137)

## Intelligent Shipper alternatives

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (414)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Alerts/Notifications

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customizable Templates

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Delivery Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Multi-Location

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Intelligent Shipper 36 features

Outsource and manage third party logistics

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

A collection of customer information such as contact details, demographics, previous interactions, etc.

A website or login for customers to access information

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Transfer of data from one computer system to another

Digitally sign online documents

Serves B2B organizations

Process of printing custom labels through various methods.

Identify the physical location of an individual, asset, device, etc.

Manage and support multiple locations

Manage multiple teams and operations from a central location

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Generate quotes or estimates for customers

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Search and filter data across systems to locate required information by entering keywords or certain criteria

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.0 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (4)

4.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Aaron R.

Carrier Manager

Logistics and Supply Chain

### "Outstanding customer service team and technical support. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 10, 2022

Excellent! I would recommended to any who is looking for a smart software who are accommodating and helpful with a variety of API options.

Pros

How readily available the support team at Intersoft are is amazing. Having our very own customer service department, we know how easy it can be to become behind on getting back to customers. However whenever I have reached out the the customer service team we have received a response with an appropriate update within the hour in most cases Secondly, They listen what needs the customers are asking for and actively put in tech fixes to implements these request with appropriate and realistic time frame.

Cons

I don't have any cons. I'm still learning how to use the Software which I would appreciate some training on. However, I'm sure if I asked this would be provided.

Switched from

[Metapack](https://www.capterra.com/p/84070/MetaPack-Delivery-Manager/)

Metapack don't make customers feel important. Unless you're on the large scale of shipping such as Asos then you're not accounted for. Support tickets can be left for weeks without a reply and tech request will be ongoing for 6 months with no updates or information on completion. They will hand the tech work from person to person who don't communicate to each other which ends in mistakes.

Alternatives considered

[EasyPost](https://www.capterra.com/p/204351/Shipping-Software/)

Reasons for choosing Intelligent Shipper

We use this Intelligent Shipper for our fulfillment centre in countries across the US.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2022

Thank you Aaron for your review, we're pleased to know that your experience with Intersoft is a good one!

SW

Suzy W.

Software Developer

Information Technology and Services

### "Great product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 10, 2022

Pros

We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.

Cons

I can't think of anything specific as a con. The Intersoft support team are always very quick to respond and are helpful. They are worlds better than our previous supplier because there is no time difference.

Switched from

[EasyPost](https://www.capterra.com/p/204351/Shipping-Software/)

We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Thank you Suzy for leaving great feedback! We're happy you are happy with Intersoft's Intelligent Shipper.

Tony R.

Senior Specialist (Implementation)

Computer Software

### "Slick, reponsive and evolving software for a similarly fluid market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2021

Working with Intersoft is one of the high points of my job role. They have always encouraged and pursued direct communication and been quick to respond to that. Their timeline for resolving issues is quicker than any other API support we currently depend on. The staff are bright, friendly and professional, and I enjoy knowing each of them.

Pros

The setup and ongoing use is clearly documented, the support team are second to none in the courier market, new features and elements are introduced regularly.

Cons

There is some flexibility I would like introduced that has taken a long time to see release. I sometimes feel the direct communication with the couriers they support, and the broader understanding of the non-technical issues clients and users of couriers face is a little lacking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Thank you Tony for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

JN

John N.

Director

Retail

### "Intelligent Shipper Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 14, 2021

Does what it says on the tin. Good product.

Pros

Intelligent Shipper integrates really well with the Royal mail and our Customer Management system. We have recently added DHL as an expedited shipping solution to the USA which has worked really well. What we wanted and now have is a simple system to use that scans a System generated Bar code to release the shipment taking the payment and printing the shipping label with the minimum of fuss. It works!

Cons

The con is that it costs a fair amount and I would suggest that unless you are dispatching a minimum of 50+ orders a day this is not the scale or price for you. It has handled over 1500 orders a day for us and we see no ceiling from this.

Reasons for choosing Intelligent Shipper

Price, quality of integration software and reliability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Thank you John for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

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