--- title: "Supsis AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Supsis AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/233034/Supsis/" page_type: "product" language: "en" --- # Supsis AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Supsis AI ## What is Supsis AI? Supsis AI is a cloud-based customer communication and business management platform that brings together over 20 channels, including WhatsApp, Instagram, Facebook Messenger, Telegram, email, and SMS, into a single dashboard. It also includes a built-in CRM, ticketing, task management, and reporting tools. Businesses use it to handle customer inquiries, automate repetitive tasks, manage bulk messaging campaigns, and route conversations between bots and human agents. No coding knowledge is needed to build chatbot flows or automation workflows. The platform suits teams that support customers across multiple digital channels and want to reduce manual workload without adding staff. It connects with tools like HubSpot, Salesforce, e-commerce platforms, and accounting software via API and Webhooks. Supsis AI fits small businesses through large enterprises across e-commerce, real estate, healthcare, automotive, education, logistics, and beauty and wellness industries. ## What is Supsis AI used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $17 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Supsis AI?[Manage this product listing](https://www.g2.com/products/supsis-ai/claim_requests/new?auto=true) ## Supsis AI Overview Updated September 2026 AI summary Supsis AI enables businesses of all sizes to manage real-time customer interactions through live chat and conversational AI, supporting both web and mobile deployments. It offers features such as autoresponders, customizable branding, proactive chat, and reporting, along with integration options and support tools like CRM connectivity, multi-channel communication, and analytics to enhance customer support workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Supsis AI 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $17 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (589) Value For Money 0.0 (0) Value For Money 4.6 (509) Customer Service 0.0 (0) Customer Service 4.7 (500) ## Supsis AI alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (92)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131274/Sprinklr-Platform/) ## FAQs about Supsis AI Overview ### What company size and specific industries is Supsis AI built for? Supsis AI is designed for small businesses through large enterprises in e-commerce, real estate, automotive, beauty and wellness, healthcare, logistics, and education. It fits organizations that need a solution suited to a wide range of company sizes across consumer, service, and operational sectors. Features and Usability ### What are the key features of Supsis AI? Supsis AI offers live chat, chatbot, and proactive chat for customer communication, along with support ticket management, CRM, and contact management. It also includes autoresponders, canned responses, transcripts and chat history, real-time notifications, analytics, and multi-channel communication across text, voice, email, and messaging. Pricing ### How much does it cost and what fees or limitations are included? Supsis AI starts with a free Automation System plan, plus a free trial and free version. Paid pricing begins at $17 per month for Automation System - Basic, then $100 for Premium and $155 for AI Call Center - Starter. Free plans include limits such as 100 monthly tasks, 5 blocks, and 1,000 emails. Integrations ### Which third-party tools and platforms does Supsis AI integrate with? Supsis AI connects natively to Instagram, Messenger, Telegram, WhatsApp, Shopify, Zoho CRM, and ikas. These integrations cover social messaging, ecommerce, and CRM workflows, giving teams access to seven third-party platforms for handling customer communication and order-related tasks from one system. Getting Started and Support ### What training and onboarding options does Supsis AI offer? Supsis AI provides documentation to help teams get started. This written material supports self-paced reference for setup steps, feature details, and ongoing use. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Supsis AI offer? Supsis AI provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available, so response times, helpfulness, and common frustrations cannot be assessed from user reports. ## Features AI summary Based on 6,967 Conversational AI Platform reviews Capterra data shows that buyers of live chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Supsis AI supports all three of the features reviewers value most: **Chat/Messaging**, **Real-Time Notifications**, and **Multi-Channel Communication**. Together, these capabilities help businesses respond faster, manage conversations across channels, and keep customer interactions organized, allowing teams to deliver timely support and maintain more consistent communication. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Supsis AI 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Language: Multilingual capabilities allow the AI to process inquiries from many languages - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Offline Form: Form to collect visitor contact information when live chat isn't available - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reliability: Runs tests automatically and reliably according to the parameters and frequency defined. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text: Is able to process inquiries submitted by text data from live chat, email, or SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Voice: Make and receive calls directly in the application. Track and record calls for analysis. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/233034/Supsis/pricing/) Automation System - Free $0.00 It includes: - Automation Integration - Create Unlimited Automation Tasks - 100 Free Task Limit Every Month - Event-Based Automation - Create 5 Blocks Automation System - Basic $17.00 Flat Rate,Per Month It includes: - Automation Integration - Create Unlimited Automation Tasks - Event-Based Automation - Webhook-Based Automation - Create Unlimited Blocks - Flexible Pricing - Package Cancellation On Requested Day Automation System - Premium $100.00 Flat Rate,Per Month It includes: - All Basic Features - Button-Based Automation - Timer-Based Automation AI Call Center - Starter $155.00 Flat Rate,Per Month It includes: - 5 Active Agents - 100 Bulk Calls - 1 Voice Cloning - 10 Simultaneous Calls - Appointment Tracking - Ready-To-Use Voice (OpenAI / ElevenLabs) - Call With Chatbot - Call With Automation - Search Via Table - Search Via Contacts - LLM Support (OpenAI) - Training With Your Own Knowledge Base - IVR (Taking Keypress Actions) - Adding Custom Functions - Sentiment Analysis - Advanced Sound Settings - Voicemail Detection - Customizable Prompts ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ ikas](https://www.capterra.com/p/10006487/ikas/)[ Messenger](https://www.capterra.com/p/224532/Messenger/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.