--- title: "Xapti Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xapti Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/233038/Xapti/" page_type: "product" language: "en" --- # Xapti Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xapti ## What is Xapti? Xapti is an affordable and complete SaaS CRM solution for donation management, fundraising & membership organizations. It includes the usual relationship management functionality (natural persons as well as organisations), but also automated direct debit, payment processing, payment matching (dutch banks and SEPA compliant). But also it includes on-board e-mail marketing (included in the price), fully functional donation pages and webforms. ## What is Xapti used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €75 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xapti?[Manage this product listing](https://www.g2.com/products/xapti/claim_requests/new?auto=true) ## Xapti Overview Updated September 2026 AI summary Xapti provides small nonprofits with tools for managing contacts, tracking donations, organizing fundraising and membership activities, and running email campaigns. The platform covers core CRM needs for nonprofits and extends to event and volunteer management. It is accessible via web-based and cloud deployment across major operating systems, offering flexibility for organizations with diverse technology environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xapti 4.0 (1) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price €75 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.3 (1,480) Value For Money 4.0 (1) Value For Money 4.5 (1,217) Customer Service 5.0 (1) Customer Service 4.8 (1,379) ## Xapti alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) [4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) ## FAQs about Xapti Overview ### What company size and specific industries is Xapti built for? Xapti is designed for non-profit organizations in the Netherlands and other SEPA countries that manage more than 500 active donors and/or members. It is built for larger membership-based charities, associations, and similar organizations that need donor and member management at scale. Features and Usability ### What are the key features of Xapti? Xapti offers donor and fundraising management, membership management, volunteer management, and event management for nonprofit operations. It also includes CRM, contact and customer databases, email marketing, campaign planning and segmentation, task scheduling, workflow management, reporting and statistics, access controls, and third-party integrations. Integrations ### Which third-party tools and platforms does Xapti integrate with? Xapti connects natively to Mailjet. Getting Started and Support ### What training and onboarding options does Xapti offer? Xapti provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos provide reference material for self-paced review and product setup guidance. Getting Started and Support ### What customer support options does Xapti offer? Xapti provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User experience with support cannot be summarized from reviewer feedback here, so the listed channels are the only confirmed support options available from the catalog. ## Features AI summary Based on 1,410 Nonprofit CRM reviews Not all nonprofit CRM platforms cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Donation Tracking** (**75%** of reviewers rated this feature as critical) - **Credit Card Processing** (**66%**) - **Donor Management** (**70%**) Xapti includes **Donation Tracking** and **Donor Management**, so nonprofits can record contributions accurately and maintain organized donor records over time. However, it does not offer **Credit Card Processing**. Instead, it provides other highly rated features, including **Electronic Payments** (**64%**), **Contact Management** (**54%**), and **Fundraising Management** (**53%**). These features help organizations manage supporter information, handle payment activity through alternative methods, and run fundraising efforts more efficiently, helping businesses keep donor relationships organized and track giving activity with greater clarity. Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Fundraising Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Email Marketing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns For Nonprofits 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Xapti 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising: Supports online donation and event registration processing and imports fundraising data into records. - Fundraising Management: Activities related to raising money for a specific cause - Interaction Tracking: Track interaction history by documenting conversations for contacts - Membership Management: Database of members to track personal information of individuals and families - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic €75.00 Flat Rate,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Mailjet](https://www.capterra.com/p/130105/Mailjet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Reginald B. Voorzitter Non-Profit Organization Management ### "Hoe Xapti CRM bijdraagt aan onze efficiency" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2024 Pros \- Gewenste balans tussen kosten en functionaliteit wat betekent dat we meer van onze fondsen kunnen richten op het direct ondersteunen van onze kernmissie: "Zonder Honger Naar School!" - Deskundige begeleiding, geduldige trainingssessies en persoonlijke aandacht hebben gezorgd voor soepele implementatie. - Aanpassingsvermogen en bereidheid van het Xapti-team om te begrijpen wat onze specifieke behoeften waren, heeft ons geholpen het CRM-systeem te configureren op een manier die aansluit bij onze organisatie. - Efficiënter beheer van onze contacten, communicatie met onze deelnemers (ouders/kinderen), donateurs, partners en vrijwilligers kunnen we hiermee aanzienlijk verbeteren. - Met Xapti CRM verstevigen onze organisatie noodzakelijk voor verdere groei. Cons Tot nu toe geen nadelen in de samenwerking met Xapti. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.