# Chatter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Chatter Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/233123/Chatter --- # Chatter Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Chatter ## What is Chatter? Chatter is an enterprise collaboration software that helps team members connect and share files across the organization. The platform allows users to connect even offline and through the mobile platform, where they can share knowledge, accelerate innovation, and enhance relations. ## What is Chatter used for? [Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Chatter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatter 4.6 (5) VS. [4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.6 (22,655) Value For Money 4.3 (4) Value For Money 4.5 (15,228) Customer Service 4.3 (3) Customer Service 4.4 (13,491) ## Chatter alternatives [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (13,567)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/233123/Chatter/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chat/Messaging 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system File Sharing 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Communication Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Content Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Document Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Discussions/Forums 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Online forums/groups where users can ask questions, share ideas, best practices, etc. Chatter 15 features An @mention is a way to tag or notify a specific person about a message/post Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Access software remotely via mobile devices Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.3 (4) ### Starting price Contact vendor for pricing Free trial available Value for money 4.3 (4) 4.3 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shontel S. Customer care Retail ### "Chatter Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2023 Pretty good overall experiencing using. It keeps track of time for everyone as well so if you have metrics for like a call center, it would be benefit. Pros I like the chat and discussion features the most as they are quick and can be used in live action while working through calls Cons It can not be used for accurate documentation as like I said within Lowes we use it live and it has over a thousand different people communicating through it every minute. So a lot happens quickly using chatter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Computer Engineer Computer Software ### "Customizable and allows centralized communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 13, 2023 Pros Chatter provides real-time updates on team activities, making it easy to stay informed on project progress and team communications and it provides a centralized platform for team communication and collaboration, making it easy for team members to share ideas and work together on projects. Cons Chatter can take some time to learn and get used to, especially for users who are new to the Salesforce ecosystem and it can be a security risk if proper security measures are not in place Switched from [Trello](https://www.capterra.com/p/211559/Trello/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Slack](https://www.capterra.com/p/135003/Slack/) [Basecamp](https://www.capterra.com/p/56808/Basecamp/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sarah M. Billing Analyst Telecommunications ### "Salesforce Chatter Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 5, 2023 Overall very positive. It is a good integrated product to use with Salesforce Pros Salesforce Chatter allows us to collaborate and work together on projects and tasks, even though we work hybrid. With real-time updates, we can stay on top of changes and make decisions faster. Cons While Chatter integrates well with Salesforce products, integrating it with third-party tools has been challenging and needs further development work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mian Sylvain K. Informaticien Internet ### "Très bonne application de messagerie " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 11, 2022 Pros Chatter permet de gérer les tâches de façon simple et efficace Cons Rien à signaler au niveau des points faibles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kaitlyn V. Partner and Retail Sales Manager Apparel & Fashion ### "Chatter works well with Salesforce " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 29, 2022 Chatter is awesome to use with Salesforce and helped us make the most of Salesforce. We are growing! Because of the drawbacks nobody in my team really liked using it long term and on a daily basis. Pros I use chatter for our Salesforce essentials communications and it does work well for this purpose. The newsfeed style updates are easy to read. Of course it's similar to social media and familiar to most users. @mentions make it easy to confirm a particular person will see a conversation. When using with Salesforce it's convenient because everything is easily accessible from where you are, it's easy to check something on Salesforce and then continue your conversation. Cons Chatter is limited in what it offers and in how it can be used. I would want all of our communication together but chatter only supports short messages without formatting or photos. It's easy to miss important updates or conversations and things get jumbled up quickly. Switched from [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)