# PeerAssist Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PeerAssist the right Construction Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233162/PeerAssist/reviews

---

PeerAssist

4.5 (19)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 24th, 2025

# Reviews of PeerAssist

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jessica B.  
ACCOUNT MANAGER  
Consumer Goods  
Used the software for: Less than 6 months

### "Great for contracts, agreements, etc."

September 7, 2023

5.0

It's great, no complaints.

Pros

I like the customizable features, which makes it work for practically any type of business.

Cons

A few coworkers needed some extra training and didnt find it totally intuitive to use.

Review Source

RR

Ric R.  
President  
Construction  
Used the software for: 2+ years

### "Early user of the program"

February 3, 2022

5.0

Love my experience and highly recommend to everyone I talk with. Very simple to use and even our non-technical field staff have easily adapted to this program. It is much better than any other program we have tried in the past.

Pros

The ease of implementing the program has been a huge benefit for us. Additionally the ability for upper management to have access to various forms and tickets filled out on the program gives a better insight on the company operations as an owner.

Cons

The eForms could be easier to setup a fully customized form. However with it being new, the team has been working great to develop a top notch program. With a little more time, the eForms will be more of benefit they they already are for us.

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Meeting the staff at the Intex Expo in Florida made us realize how great the program could be. At the time it was just field work orders but in a quick time, has evolved into an asset for our company.

Review Source

Response from PeerAssist

February 4, 2022

Great feedback. We will share your comments with our product team and continually will aim to improve wherever possible.

EC

Emmanuel C.  
Foreman  
Construction  
Used the software for: Less than 6 months

### "Very helpful"

February 3, 2022

3.0

I think it’s very helpful and it will save a lot of time filling out forms

Pros

I like the fact that I don’t have to fill out a bunch of paperwork I can just do it on the app

Cons

At first it was a little hard to figure out and sometimes my password Wouldn’t work

Review Source

Response from PeerAssist

August 22, 2022

Thank you, Emmanuel. We appreciate you taking the time to provide your feedback and we will share it with our team.

DC

Dane C.  
President  
Construction  
Used the software for: 1-2 years

### "PeerAssist has helped us capture and track extra work on many projects. "

February 3, 2022

5.0

We have ran into a few issues, but the PeerAssist team is always there to help.

Pros

Allows our field crews to identify extra/added work. Open a tag with description and pics for approval. if approved its tracked and entered.

Cons

There were issues on refreshing, but it was fixed.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing PeerAssist

PeerAssist was a better fit for our company.

Review Source

Response from PeerAssist

February 4, 2022

Thank you for the feedback. We appreciate your business and getting to work with your team. We are committed to continually improving and enhancing the product to make the greatest impact for you and your team.

RR

Robert R.  
Project Manager -Estimator  
Construction  
Used the software for: 2+ years

### "Project Manager - Estimator"

February 10, 2022

5.0

I strongly recommend this software to any construction management company from any trade.

Pros

Change orders/ tags are the biggest obstacles in construction project management. This software makes writing change orders easier for everyone. Speeds the approval process and getting payment.

Cons

the software currently sends out emails when there is activity/changes on FWOs. A notification on the app would be cool, but not necessary.

Review Source

Response from PeerAssist

February 11, 2022

Thank you for the feedback, Robert. We appreciate your valuable input and will share with our team.

AP

Aaron P.  
Estimator/PM  
Construction  
Used the software for: 2+ years

### "Peer Assist Review"

February 8, 2022

4.0

Great Product

Pros

Feild Work Order , Daily Feild Reports, Incedent Reports

Cons

Ease of use, the constant refresh of all your work this should be automatic

Review Source

Response from PeerAssist

February 10, 2022

Hi Aaron - thank you for taking the time to give your feedback. We'll share your input with our team. Thank you for choosing PeerAssist.

GH

Gary H.  
Director  
Construction  
Used the software for: 2+ years

### "Peer Assist Review"

February 17, 2022

4.0

The techs are very accommodating and easy to work with when encountering issues or questions about system mods/upgrades.

Pros

It is a relatively easy system to operate and teach new users how to use. I like that I can cut and paste details into the PO system.

Cons

There is not a database industry product upload of current material /pricing. Also it is difficult for users to modify and update database. Price comparative features retains old pricing and there should be a feature to delete any pricing given a date parameter so you don't compare old information.

Review Source

Response from PeerAssist

March 15, 2022

Thank you for the feedback. We will route your input to our Product team.

SK

Steve K.  
QC Inspector  
Construction  
Used the software for: 2+ years

### "Many uses for the construction field"

February 3, 2022

5.0

Made job reports and billing much easier to read and file.

Pros

We use Peer Assist for everything from daily job reports to job estimates. We now have most of our field employees using the app because of its ease of use.

Cons

It would be nice to have drop downs for some reports so we can transfer info daily with ease. Instead of rewriting same info day to day.

Review Source

Response from PeerAssist

February 7, 2022

Thank you, Steve. We value your feedback and will share your input with our product team. Great feedback and thank you for choosing PeerAssist.

fC

frank C.  
project coordinator  
Construction  
Used the software for: 1-2 years

### "peerassist reveiw"

February 3, 2022

5.0

great

Pros

ease of use customer support is great and responds quickly theyve worked with me to tailor the app to my needs

Cons

honestly the only negative is with our guys here. its hard to implement change but once they use it a little bit they prefer over writing the tickets

Reason for choosing PeerAssist

rhumbix had nothing when we were looking, i was going to have to start from scratch and show them our needs. PA had most everything, just a little tweaking was needed

Review Source

Response from PeerAssist

February 4, 2022

Thank you for your feedback. We appreciate the partnership and being able to work with your team.

RW

Robert W.  
Construction manager  
Construction  
Used the software for: 1-2 years

### "Super helpful "

February 6, 2022

5.0

This has streamlined or process of getting payed for changes and extras. With the ability to attach pictures it lets everyone know what is happening. Everyone has been super helpful if we’ve had any questions.

Pros

Easy of use. Makes change orders and extras easier to track.

Cons

I wish it had facial recognition to open instead of keying in a password everytime.

Review Source

Response from PeerAssist

February 8, 2022

Thank you for your feedback, Robert. Nice idea! We will pass it along to our product team. We appreciate you choosing PeerAssist.

KG

Katie G.  
Project Engineer  
Construction  
Used the software for: Less than 6 months

### "New User!"

February 3, 2022

5.0

Our account representative has been great in answering our questions and helping us solve problems we have run across. He has made the experience much smoother than other programs we've attempted to implement.

Pros

We are still working on the setup of the product so we don't have much experience yet! I am very excited to get the program started for our field employees and the office staff. We look forward to automated a lot of pricing items and material ordering.

Cons

There are several features we aren't using within the time and materials tickets. With that being said, there are some features we wish we had the option to omit in order to create a smoother format for the field employees. Sometime less it more!

Review Source

Response from PeerAssist

February 7, 2022

Thank you, Katie, for your feedback. We have shared your input with our product team and value your suggestions. Thank you for choosing PeerAssist.

RU

Ryan U.  
CFO  
Construction  
Used the software for: 2+ years

### "Peer Assist review"

February 17, 2022

4.0

Pros

The customization is wonderful. Also, the ease of use is top notch.

Cons

If you want to make a change, it's a bit cumbersome to go through the Peer Assist team.

Review Source

Response from PeerAssist

March 15, 2022

Thank you for your feedback, Ryan.

MV

Marv V.  
Division Manager  
Construction  
Used the software for: 1-2 years

### "Time & Material documentation management"

February 3, 2022

4.0

After set up and navigating the first few tickets; I am very satisfied.

Pros

tracking of additional work through software generated PO's. Includes the management of the Co's through pricing.

Cons

I think the initial set up is confusing and tedious for first time users.

Reason for choosing PeerAssist

Recommended after research was delegated to one of our senior PM's.

Review Source

Response from PeerAssist

February 8, 2022

Thank you for the feedback and the positive review, Marv. We appreciate your input and getting to work with you and your team.

TJ

Teresa J.  
Accounting  
Construction  
Used the software for: Less than 6 months

### "Prevent Revenue Loss on Additional work."

February 3, 2022

4.0

Tracking in office workflow and responsibility.

Pros

Allows us to have better control on billing for additional work performed beyond a quoted job. The stages help assign responsibility, workflow, and track where we are at on projects. Access to App from phones and tablet connects field and office employees on progress and activity on jobsite.

Cons

It would make a huge difference to be able to control the phases of a ticket. Forced to go through preset stages of tickets status that we don't need nor use has many in field and office refusing to use. Software is excellent for Contractors but, for Sub-Contractors it would really help to be able to turn off some steps.

Review Source

Response from PeerAssist

February 4, 2022

Thank you for the positive feedback. Regarding your suggestions, we will route this to our product team and continually seek to improve the product wherever possible. Your feedback is instrumental in our efforts to always be improving. Thank you for taking the time to share.

RL

Ron L.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Peer Assist Review "

February 3, 2022

5.0

We use it to process change orders and Time and material work orders. Speeds up the process as General Contractors get a copy of the paperwork as soon as work is completed.

Pros

Easy to Use. Everything is on the tickets our supervisors on the project do and General Contractors get this information as soon as work is completed.

Cons

I haven't found anything I do not like. Easy to use and all is on the tickets when I receive them in the office.

Review Source

Response from PeerAssist

February 4, 2022

We very much appreciate the feedback and positive review. Thank you for choosing PeerAssist.

rZ

robyn Z.  
accounting  
Construction  
Used the software for: 2+ years

### "survey"

February 16, 2022

4.0

n/a

Pros

i like everything about the software. user friendly.

Cons

there is nothing i like least about the software

Review Source

Response from PeerAssist

February 17, 2022

Robyn, thank you for the valued feedback. We appreciate it and are happy to work with you and your team.

ID

Israel D.  
APM  
Construction  
Used the software for: 6-12 months

### "Date Separation "

February 3, 2022

4.0

not to bad of a software, but should be user friendly to use.

Pros

would be much better id the actual dates would appear on each date instead of the last week day.

Cons

1.) when I have to receive several emails to send the actual ticket 2.) when I have to un group the ticket to be able to send out

Review Source

JB

John B.  
Controller  
Construction  
Used the software for: 2+ years

### "DC Byers "

February 16, 2022

5.0

Pros

Great support staff and very timely. \[SENSITIVE CONTENT\] is great to work with

Cons

I can't think of anything. I have only been working with PeerAssist for a little more the a year.

Review Source

Response from PeerAssist

February 17, 2022

Thank you, John, for the kind feedback. We appreciate it very much.

CI

Charlie I.  
President  
Construction  
Used the software for: Less than 6 months

### "Great price, product and service."

February 16, 2022

5.0

We are solving the age old problem of lost work tickets.

Pros

Simplicity of the software, ease of integration.

Cons

A more direct interface with Foundation Software would be nice!

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Clearstory](https://www.capterra.com/p/179134/Clearstory/)

Reason for choosing PeerAssist

Ease of use and price

Review Source

Response from PeerAssist

February 17, 2022

Charlie, thank you for the wonderful feedback. We appreciate the partnership and getting to support your needs. We have an improved integration capability with Foundation coming in the next 30 days.

Similar Products

Featured