# Paperpile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Paperpile Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/233181/Paperpile

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# 

 Paperpile Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paperpile

## What is Paperpile?

Clean and simple reference management for the web. Sync your library to all your devices and read and annotate like on paper on your iPad, iPhone, or Android device. Cite your papers in Google Docs and Microsoft Word.

## What is Paperpile used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 122 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$2.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Paperpile?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://paperpile.com&name=Paperpile)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Paperpile

4.8 (122)

VS.

[4.5 (3,660)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$2.99

Flat Rate, Per Month

Starting Price

$5.42

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (122)

Ease Of Use

4.3 (5,395)

Value For Money

4.7 (92)

Value For Money

4.3 (3,332)

Customer Service

4.7 (71)

Customer Service

4.3 (3,212)

## Paperpile alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting price

Contact vendor for pricing

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/233181/Paperpile/alternatives/)

## Who uses Paperpile?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.6 (88)

68.18% of 88 reviewers that rated this feature as important or highly important

Paperpile offers you streamlined organization for research papers, letting you tag, sort, and store documents in folders and Google Drive. Reviewers appreciate the intuitive tagging, folders, browser integration, and easy search, but some wish for better duplicate detection and advanced search options.

Text Editing

4.2 (73)

63.01% of 73 reviewers that rated this feature as important or highly important

With Paperpile’s text editing capabilities, you can annotate PDFs, add notes, and edit citation details directly. Users think the annotation tools and Google Docs integration are helpful, though some report issues with PDF compatibility and desire more intuitive note-taking and citation editing.

Knowledge Base Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Content Library

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Centralized repository to store content and assets

Full Text Search

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Paperpile 10 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Centralized repository to store content and assets

Paperpile offers you streamlined organization for research papers, letting you tag, sort, and store documents in folders and Google Drive. Reviewers appreciate the intuitive tagging, folders, browser integration, and easy search, but some wish for better duplicate detection and advanced search options.

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage and support multiple languages

With Paperpile’s text editing capabilities, you can annotate PDFs, add notes, and edit citation details directly. Users think the annotation tools and Google Docs integration are helpful, though some report issues with PDF compatibility and desire more intuitive note-taking and citation editing.

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

4.5 (122)

4.5

Based on 122 reviews

## Pricing

Value for money

4.7 (92)

Free Trial

[View pricing plan details](https://www.capterra.com/p/233181/Paperpile/pricing/)

Free

$0.00

Academic

$2.99

Flat Rate,Per Month

Business

$9.99

Flat Rate,Per Month

Value for money

4.7 (92)

4.7

Based on 92 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (71)

4.7

Based on 71 reviews

## User reviews

Overall rating

4.8

Based on 122 reviews

Filter by rating

5(94)

4(26)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NS

Nicholas S.

Manager

Capital Markets

### "Pleasant in a pile!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 6, 2024

Pleasant! .

Pros

Excellent user experience and customer support!

Cons

Requires google account, but that's a good thing!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sam W.

Staff Scientist

Research

### "Great citation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2024

Great. It's a very user friendly tool, can be integrated into both GoogleDocs and Word and prevents me from messing up my references. I also love that it can change citation styles with pretty much a click of a button.

Pros

Paperpile is great - convenient and easy to use. I love that it can automatically change the reference style with zero effort and it can find the paper I want to cite by title DOI, link, whatever I throw at it. I reecently stumbled on a bug after Google updated - the Paperpile support team were really responsive, provided a work around and then got back to me when they had patched the software. Overall, just a stellar experience and I'll be using Paperpile for years to come.

Cons

Not much to dislike. At most, it would be that every now and then the ciation is imported incorrectly, but given the multitude of formats that papers come in these days I find that a forgivable fault.

Switched from

[Mendeley](https://www.capterra.com/p/233913/Mendeley/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Hajime A.

postdoc

Research

### "Simple but powerful tool for researchers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 7, 2022

Pros

For researchers, reading and writing scientific articles are the most important task. Paperpile enables them to organize their article-folders very easily and make their workspace simple.

Cons

If you want to fully enjoy its functions, it is not free.

Switched from

[EndNote](https://www.capterra.com/p/234808/EndNote/)

EndNote is very expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Denisse B.

Graduate Student

Research

### "Paperpile makes easier my writting process"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2022

It has been great! I have not a lot of time using it but I have seen a huge change when it comes to my writing process. I save time citing and I can dedicate more time to organizing and expressing my ideas. With Paperpile I can focus on what matters in my reports.

Pros

I love how easy it is to collect all my papers while looking for more information and allowing me to site them when I need them. It is fast and tracks multiple places like Research Gate, something I couldn't do before. It is intuitive and since is connected to google docs as an extension I can have my info wherever I need it.

Cons

I wish I could import all the previous papers I keep on the google reading list without having to go one by one

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Soumen S.

Research Scientist

Biotechnology

### "Best for managing references "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2022

awesome!

Pros

Easy, excellent integration with google doc and now with Microsoft word too. very helpful customer service.

Cons

There is nothing I dislike about paperpile

Switched from

[Mendeley](https://www.capterra.com/p/233913/Mendeley/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bruno C.

IT Service Engineer

Computer Networking

### "An alternative to consider for scientific research"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 14, 2021

Last year, at the beginning of my postgraduate research, I needed to select a system to manage my bibliographic references, as well as support other functionalities necessary to support the research. On that occasion I did an exhaustive test on the application, but I ended up opting for another alternative, which suited my needs better.

Pros

Easy-to-use interface with low learning curve. Clean and beautiful look, far ahead of the other more common existing scientific research support systems. Easy to organize work. The cost, although higher than many competidors, is still fair enough due to the overall higher quality of the product.

Cons

For many people, the fact that the application works only in a browser can be an advantage. For me however it wasn't. I prefer applications installed on desktop.

Switched from

[Mendeley](https://www.capterra.com/p/233913/Mendeley/)

Mendeley did not meet my expectations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Carolyn S.

Doctoral Candidate

Higher Education

### "Paperpile - Researcher"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2021

Pros

The functions are intuitive, easy to use and figure out. I chose Paperpile because everything was easy to figure out. For the few questions I had, customer service answered me back within hours.

Cons

Sometimes the auto-update doesn't pickup information and I have to enter it manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tianyou M.

PhD

Chemicals

### "I like the nice ecosystem "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2021

Pros

I can use my paperpile on multiple devices and they can sync everything for me

Cons

I can't download a citation file like .ris file directly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2021

Thanks for the feedback, Tianyou! You can export references to RIS, BibTeX and CSV formats from the web app (on a computer) but not yet on mobile . Is that what you meant? Let us know otherwise via chat or email (support@paperpile.com)

SS

Saima S.

Science writer

Writing and Editing

### "Paperpile is a great way to curate the internet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2021

Overall, I find Paperpile to be very convenient and easy to use.

Pros

I use paperpile as a way to save interesting articles and websites that I come across when doing online research. I find it to be a very convenient way to organize sources.

Cons

Sometimes it doesn't perform as well with websites as it does with journal articles. The titles, for example, often come out weird.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rena B.

Research Scientist

Pharmaceuticals

### "Streamlined and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 1, 2021

The process of citing sources and storing them has been streamlined for me in my research which saves time and money.

Pros

Easy to use, quick to find and save new sources

Cons

At first paperpile got confused about which google profile to use, which was frustrating. I think this has since been worked out.

Switched from

[Mendeley](https://www.capterra.com/p/233913/Mendeley/)

Company preferred product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2021

Thanks for the feedback, Rena! Indeed, this is one of the limitations our integration with Google brings. We intend to implement alternative sign-up options soon; this will make us more independent from the Google environment and less prone to this type of issue.

[View all Reviews](https://www.capterra.com/p/233181/Paperpile/reviews/)

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