Who Uses This Software?

Customers moving from a paper-based timekeeping solution as well as customers who need an integrated process for both time and attendance and payroll/accounting systems.


Average Ratings

21 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • GHG
  • www.ghg.com
  • Founded 1979
  • United States

About CLOCKWISE

Clockwise provides customized DCAA-compliant time and attendance tracking for your employees and effortless compliance for your organization. We offer affordable pricing, free customized setup, and excellent, unlimited product support. Clockwise is flexible enough to meet your unique time tracking needs, including project tracking, overtime and leave management, QuickBooks and other payroll integration, clocks, mobile apps, and more. Contact us for a FREE customized setup and training session.


CLOCKWISE Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking

CLOCKWISE Reviews Recently Reviewed!


I would just assume have a time-clock punch in at the front door. Dollars are too easily lost.

Jun 12, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: ...,??? The jury is still out on this one. I do somewhat like that blank forms can be uploaded for employee use.

Cons: Dollars are to easily lost, as you can only clock in once you reach you off, assuming you can log on without error or a bunch of ad-ware is not blocking you from getting to Clockwise. Then you better not have a brain fog and forget you password, ( As you are already required to remember other passwords which have to be reset every 90 days or so). In addition, don't accidentally hit "Log In" instead of Clock In, now you have to start over. Additionally, you now have management adding all kinds of uncompromising and unnecessary rules for signing in/out or forgetting to sign in/out, (Mainly because it doesn't affect them).

Yes, I think Clockwise might work in an ideal situation but because you have humans using the software it's not so ideal. Now, obviously I'm not management so let's just put it out there. I don't need my time micro-managed. If I'm doing my job ease off!! For those who are not doing their job and spend less time on the job than away from the job, deal with them. I don't want to suffer for their ineffectiveness. Also, just my opinion, if someone is slacking on the job find out where they learned it from and go from there. It's probably something they observed in the work place.

Vendor Response

by GHG on September 07, 2018

I am sorry your experience of Clockwise has not been a helpful one so far. Clockwise provides automated DCAA compliant timekeeping abilities with many flexible features and customizations, but we cannot answer to how your management uses Clockwise or the policies that they enforce with it.
From your review I can see that you are not happy with the *idea* of a product like Clockwise. If you have a more specific problem with our product, please feel free to contact Clockwise Customer Support and we will be glad to help.

My day is so much easier now!

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clockwise is a fairly easy to use, intuitive system. I had a brief call with the implementation team, then I was off and running! I have also found it very reliable, no glitches to speak of at all. I work for a mid-sized (300 employees) privately owned company. The system offers all the features I needed; it actually offers much more than I needed.

Cons: The user training could be beefed up some. When I find myself calling support it's usually for things I don't do often (such as creating new departments and cost codes). A detailed user guide would be helpful.

Overall: The system set up was quick and painless. Support is very prompt and responsive. This system has made my job so much easier!

Vendor Response

by GHG on September 05, 2018

This is so great to hear and we are looking toward ways to make your day much easier. We are glad to announce our training and how-to videos that are soon to be released. In the meantime you can view our comprehensive user guides at the following link https://www.goclockwise.com/resources/

Capterra loader

Superb tracking of time sheets

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The is software is super easy to use. Our employees log in to record their hours, request time off, and supervisors approve time sheets. All of it is very easy to understand and accomplish. The Administrative side is easy to set-up and make changes to. Clockwise support staff is quick to respond to our problems and assist as needed.

Cons: The app still is not very user-friendly.

Overall: We export all of out time keeping data to QuickBooks. This is a wonderful tool that makes the transfer of data amazingly simple. Since we support Government contracts, this timekeeping software meets all the needs set on us by the FAR. We are very happy that we have this tool available for us.

Vendor Response

by GHG on August 31, 2018

You are happy to have our tool. We are happy to have YOU. Please feel free to drop us a few lines of your suggestion(s) and improvements about our app functionality for the end-user. Your input is most appreciated. Have a wonderful day and thank you being a superb customer.

Inspyir Clockwise Review

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DCAA compliant, easy to use for employees, easy for admins to set up and modify charge codes.

Cons: No mobile app yet. Mobile app would permit those employees who work at sites without internet access to easily complete timesheets as soon as they walk out the door.

Overall: Customer service is outstanding. Easy and quick setup. Been using Clockwise for over 3 years, and will likely never leave.

Vendor Response

by GHG on September 07, 2018

Great news! Clockwise has mobile apps in beta test for iOS and Android. We should release later this year. If you would like your employees to have access to the beta test version of Clockwise Mobile, contact our customer support. Thanks for the great review!

Good value for the price

Sep 05, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use for employees and administrator. Great way to communicate with employees through the "News" feature.

Cons: Program is not compatible with Microsoft. It would be much easier to be able to copy and paste a document into the "News" area of the program instead of having to type it in every time.

Overall: My overall experience has been great. It was easy to set up. I received an adequate amount of assistance during the process. Any time I have a problem, it is solved quickly.

Vendor Response

by GHG on September 07, 2018

Thanks so much for your review. We are pleased that you are happy with Clockwise!

We're sorry to hear you're having to retype your Word documents into the News feature of Clockwise. Try copying your text from Word into a plain text editor like Notepad, then copy and paste into the News. Word documents have lots of special formatting characters that interfere with the webpage code. Copying your content as plain text will help things go more smoothly for you. And, as always, call our great Clockwise Customer Support team if you need further help.

Clockwise

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and easy to access.

Cons: Some employees would like to have a mobile app.

Overall: We started using Clockwise because we needed a DCAA approved time system. When we were audited the auditor said he was glad we were using this system.

Vendor Response

by GHG on September 07, 2018

Great news! Clockwise has mobile apps in iOS and Android in beta test right now, preparing for a Q4 release. If you would like for your employees to be able to use the beta version of Clockwise Mobile, just contact our customer support and they can get you set up.

Thanks for being a Clockwise customer!

GHG Clockwise Review

Aug 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup; everyone has easy access; keeps track of PTO very accurately.

Cons: Difficult to link time report outputs to our Thompson Reuters myPay Solutions payroll software.

Vendor Response

by GHG on August 31, 2018

I am happy to hear that have been able to accurately track your PTO and access has been reliable and efficient. I would really like to find a solution to the outputs for the myPay Solution payroll import. Please feel free to contact Clockwise Technical Support and they will be able to solve this issue. Thank you.

Good timesheet program

Aug 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interfaces with Quickbooks

DCAA compliant

Simple to use

Cons: Limited reports

Reports somewhat difficult to prepare

Vendor Response

by GHG on September 07, 2018

Thank you for your review and, especially, thank you for being a Clockwise customer!

Just to let you know, we are working on substantial improvements to our product's reporting system and will have something ready for customers early next year. In the meanwhile, I invite you to call our customer service team so we can help you improve your experience of our current reporting function.

Capterra loader

Does it's job, but could use some improvement

Apr 11, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

Pros: Administrators can add specific projects and categories for time tracking. Can be used for tracking time for government grant related projects. Timesheets can be reviewed by management. Simple web based access.

Cons: Presents like a spreadsheet but doesn't navigate like one. Interface doesn't play nicely when accessed by a mobile device browser.

Easy to use

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and when I do have a question, customer support is outstanding!

Cons: I don't have anything negative to share.

Overall: excellent choice!

Vendor Response

by GHG on August 31, 2018

It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future.

Capterra loader

Ron's Viewpoint

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software has allowed my HR personnel more ease in performing their function, including tracking leave, vacations, whose late and whose great about getting to the office in a timely maner.

Cons: Nothing yet, since the agency purchased clockwise it has be very functional and user friendly

Vendor Response

by GHG on September 06, 2018

Thank you very much for being one of our great friends and customers using Clockwise. We are making strategic steps to make the process easier for your team. More to come!

Pay Stub View

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Currently we only use the Pay Stub View option for our employees. Uploading the payroll file is fast and easy. Best of all employee's like this option as they can view their leave time balances and net pay a few days before receiving the actual direct deposit. Customer service is one of the best. The response is always immediate.

Cons: With only using the Pay Stub View feature we have no dislikes with the software.

Vendor Response

by GHG on September 05, 2018

We are so happy to have you all as part of our team. We will continue to provide the customer service you expect. Thank you.

Extremely Satisfied

Sep 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system took care of all of our time and attendance needs. We were able to customize the software to fit the specific needs of the company.

Cons: I have no negative reviews for this product

Overall: Clockwise made keeping track of of time sheets easy and efficient. Their customer service team was extremely knowledgeable and ready to help with any questions.

Good, would like to have more training before going live

Jun 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Being able to see when the employees have clocked in. Importing the timesheet into GMS is so easy. the ease of clocking in/out with a punch.

Cons: Not being able to delete or edit leave requests when they have been approved and you are no longer using the leave for that period.

Vendor Response

by GHG on June 12, 2017

Hello When reviewing Leave requests as an Supervisor, limit the results to only requested leave and change the date range from the entire year to only include a specific date range to start and an end of the year date.

Uncomplicated, simple timekeeping software.

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very straightforward. Easy to navigate between screens and simple to understand. User friendly for myself and my employees.

Cons: I wish that you could leave comments for specific days/shifts, rather than on a time sheet level, but it's not a big deal.

Managing PTO and Holiday balances between Clockwise and QuickBooks is easy.

Sep 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how Clockwise timesheets can be easily imported to QuickBooks without worry of incorrect data being loaded. My PTO and Holiday balances are matched whenever I run payroll in QuickBooks.

Cons: It's not free?

Overall: I got Clockwise because I was sick of using spreadsheets to track employee PTO and Holiday balances. It was always a pain to make sure that the balances were correct and matched QuickBooks.

Vendor Response

by GHG on September 16, 2016

Thanks Josh.

Fast and easy to setup and administer

Jun 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive And simple to use. All of our staff picked up onit ina matter of minutes. If setup correctly you will not have any problems.

Cons: Not as compatible with mobile devices. The end date for charge codes use it he calendar date rather than the time card date. It would be nice to have this option.

Overall: Save time and better reporting.

I have been using Clockwise for about 6 months and it has made submitting time and attendance easy

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it is convenient and can be access anywhere. It also gives an accurate account of when you clock-in and clock-out at various locations.

Overall: The benefit I received from the software is not having to fill-out a paper timesheet and submitting it for approval.

I would recommend this product with out any hesitation.

Aug 14, 2008
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Pros: We have used the system over several years and have not been able to find a better system. The ease at which charge codes can be added for individuals or groups is beneficial in our dynamic industry. The two total fields ensure totals match from both areas of entry reducing errors, collection time and approval time.

Web interface is intuitive reducing training time for first time users.

Reports by codes and area are simple and with detail.

Inputs directly into our payroll.

Forced notes for updates are excellent audit support.

Cons: Logging in can be difficult every once in awhile.

Overall: I would recommend this product with out any hesitation.

If you would like the best value for the money, choose GHG.

Aug 20, 2008
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Lowest price and the best product. This has been the best implementation for the city to date.

Cons: None at this time.

Overall: If you would like the best value for the money, chose GHG.

I recommend eEMS to all companies that is using paper timesheets.

Aug 14, 2008
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: A very user friendly tool

Cons: None at this time

Overall: I recommend eEMS to all companies that is using paper timesheets.