Best For

Customers moving from a paper-based timekeeping solution as well as customers who need an integrated process for both time and attendance and payroll/accounting systems.

Product Details

Clockwise provides customized DCAA-compliant time and attendance tracking for your employees and effortless compliance for your organization. We offer affordable pricing, free customized setup, and excellent, unlimited product support. Clockwise is flexible enough to meet your unique time tracking needs, including project tracking, overtime and leave management, QuickBooks and other payroll integration, clocks, mobile apps, and more. Contact us for a FREE customized setup and training session.

Contact Details

GHG

http://www.ghg.com

Founded in 1979

Located in United States

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

CLOCKWISE Features

Biometric Recognition
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
TimeSheet Management
Vacation/Leave Tracking
Workstation Tracking
Calendar Management
Employee Scheduling
FMLA Tracking
Overtime Calculation
Reporting/Analytics
Self Service Portal
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking

CLOCKWISE Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 39 of 39 reviews

Showing Most Helpful

Showing 39 of 39 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Duane N.
CEO
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Simple, easy, and great support”

OverallWe have a dispersed employee base which at one time need time-keeping support in 7 states from Hawaii to the Virginia. Clockwise allowed us to get that function at the most cost effect price point. We are a firm that works federal contracts and the fact that Clockwise is DCAA compliant solves one of the issues with doing Cost Plus federal contracts in the future.
ProsThe simple tool and it's easy access via the web was complemented by the prompt and outstanding support received when there was a need to call the HelpDesk. Whenever I needed telephonic support, the HelpDesk representative, who was extremely knowledgeable, stayed with the issue to resolution. I have to point out that almost all of my calls revolved around me enter some data or configuration incorrectly and not because of some fault with the GHG system.
ConsWhile the system is easy to use and gets great support, the only thing I wish was done a little better would be error diagnostic tools prior to having to call support. That would reduce the number of calls I would have had to make, even though the support was great once I did call.

Vendor Response

By GHG on July 31, 2019
Thank you very much for being one of our great customers using Clockwise. We are making strategic steps to make the process easier for your team. Looking to add more features to our Audit trail and other parts of the software. More to come!
Reviewer Source 
Source: Capterra
July 30, 2019
Teann Y.
Accountant
Civic & Social Organization, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Timesheet software”

OverallAny issue we have the customer service helps us asap. We never have to wait hours or until next day. They work on it when we contact them until it is corrected. I love the fact that they explain what the issue was and how to fix it in the future. All employees are respectful and courtesy to us.
ProsThis software fits our needs where employees are able to input their timesheet via cell phone. They are able to take a photo of their receipts and attach it to their timesheet so that their expenses are current. We use it as an import/export with the accounting software GMS. Being able to upload paystubs is a great help.
Cons1. Reports that we could create ourselves, the standard reports might miss an item needed. 2. You have to open a new timesheet to get to the date range you want, then click the arrows back. 3. Would like to see an easier way to open attachments, if they were on the first screen also it would be easier. 4. If new hire entry could be stream lined, as a copy another employee's basic coding then add the individual employees information.
Reviewer Source 
Source: Capterra
August 6, 2019
Diana B.
Office Manager
Aviation & Aerospace, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Great software program to keep track of time”

OverallLove it! Keep up the great work.
ProsThis software is easy to implement and use. The on-boarding team helped us figure out how the software works with our accounting system (Quickbooks). It saves me time and is less costly than other programs. Clockwise is also very "forgiving" with mistakes. It is easy to fix issues or mistakes. The new app for phones is very convenient too.
ConsThe "Leave Request" area still has a few bugs to work out. If our employees request a solid block of time, the PTO is logged for weekends as well.

Vendor Response

By GHG on July 31, 2019
Thank you for your review and, especially, thank you for being a Clockwise customer! The "weekend warrior" leave request is one we look forward to make easier for all those who do not have weekend workers. Please feel free to contact our technical support team to see if there are any tips and tricks and solutions they have provided in the past to reduce over weekend leave requests.
Reviewer Source 
Source: Capterra
July 30, 2019
Tanya M.
HR Director
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 4, 2018

“My day is so much easier now!”

OverallThe system set up was quick and painless. Support is very prompt and responsive. This system has made my job so much easier!
ProsClockwise is a fairly easy to use, intuitive system. I had a brief call with the implementation team, then I was off and running! I have also found it very reliable, no glitches to speak of at all. I work for a mid-sized (300 employees) privately owned company. The system offers all the features I needed; it actually offers much more than I needed.
ConsThe user training could be beefed up some. When I find myself calling support it's usually for things I don't do often (such as creating new departments and cost codes). A detailed user guide would be helpful.

Vendor Response

By GHG on September 5, 2018
This is so great to hear and we are looking toward ways to make your day much easier. We are glad to announce our training and how-to videos that are soon to be released. In the meantime you can view our comprehensive user guides at the following link https://www.goclockwise.com/resources/
Reviewer Source 
Source: Capterra
September 4, 2018
Holly S.
President
Computer & Network Security, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Great Software”

OverallOur business requires compliance with Defense Contract Audit Agency rules as well as specific contract requirements. Clockwise has maintained our compliance for 11 years and has always been an application that we never worried about it not operating correctly or not receiving customer service. They are top notch.
ProsFor 11 years Clockwise has been easy to use for salary, hourly and workers with non-traditional schedules manning a 24x7x365 help desk. The customer service team members really listen to how your business runs and provides solutions to achieve our desired end state. There has been nothing they could not accomplish for me and if ever there is an import issue to our accounting software - they quickly figure it out! Great team!
ConsNothing really. Hourly worker time clock can be a little tricky if they clock in and out multiple times on same day. One quick phone call always fixes any issues.
Reviewer Source 
Source: Capterra
August 6, 2019
Stan C.
Program Manager
Transportation/Trucking/Railroad, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Clockwise Review”

OverallOverall, our company's experience has been great.
ProsOur team of employees are located in multiple locations in different states. The web based system allows our team members to log on and input their time and attendance. Android tablets are used by our employees and desktop computers are used by our administrative staff to complete the weekly timecard operations. The process is seamless and very efficient. We will be rolling out the new Clockwise app to our employees in August 2019. We anticipate the app will allow be even more efficient.
ConsThere is a small learning curve that our team experienced. It's important to spend time training your administrative staff on the software first followed by the employees. We developed a train the trainer approach with the administrative staff. The trainers then train the employees and assist with getting through the learning curve.

Vendor Response

By GHG on July 31, 2019
It is an honor to provide you and your staff with a time and attendance solution that meets your companies mobile workforce and administrative requirements and needs each and every time. We will continue to provide you an excellent product and even better support in the future.In the meantime your administrative staff and employees can always view our comprehensive user guides at the following link https://www.goclockwise.com/resources/
Reviewer Source 
Source: Capterra
July 30, 2019
Avatar Image
Diana B.
Business Office Manager
Defense & Space, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 28, 2018

“Superb tracking of time sheets”

OverallWe export all of out time keeping data to QuickBooks. This is a wonderful tool that makes the transfer of data amazingly simple. Since we support Government contracts, this timekeeping software meets all the needs set on us by the FAR. We are very happy that we have this tool available for us.
ProsThe is software is super easy to use. Our employees log in to record their hours, request time off, and supervisors approve time sheets. All of it is very easy to understand and accomplish. The Administrative side is easy to set-up and make changes to. Clockwise support staff is quick to respond to our problems and assist as needed.
ConsThe app still is not very user-friendly.

Vendor Response

By GHG on August 31, 2018
You are happy to have our tool. We are happy to have YOU. Please feel free to drop us a few lines of your suggestion(s) and improvements about our app functionality for the end-user. Your input is most appreciated. Have a wonderful day and thank you being a superb customer.
Reviewer Source 
Source: Capterra
August 28, 2018
Lavorn S.
Financial Manager
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Clockwise Review”

ProsWhat I like most about this software is the easiness to use and the excellent technical support I receive if I need assistance or have questions. Purchasing this software was the best decision I made. Prior to purchasing this software, I spent numerous hours processing the timesheets and the payroll. This software eased the payroll process tremendously. I am a happy and satisfied customer.
ConsWhat I like least about this software is there is no option to export one timesheet within a group that has multiple employees. I wish there was an option to export one employee's timesheet within a group rather than exporting all the employees' timesheets within the same group.
Reviewer Source 
Source: Capterra
August 6, 2019
Verified Reviewer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Good bang for the buck!”

OverallBeen using Clockwise since Fall 2013. Affordable timekeeping solution and very easy to use.
ProsEasy to setup new employees. Easy for entering hours worked. Fairly easy to run necessary reports. Tech support is awesome! They are always available, friendly and able to resolve any issues that need to be addressed. Tech support has helped with any kind of tracking of PTO, Vacation, Sick hours. Representatives is the best!!
ConsA little limited on reports available but their customer tech support is great! Always available, friendly and able to resolve any issues that need to be addressed.
Reviewer Source 
Source: Capterra
August 6, 2019
Lon L.
IT Manager
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Time clock Admin Review”

OverallWhen a service request is made, the response and resolution was very quick. This is great customer service!
ProsEase of use and ability to see employee's timesheet and PTO request within a couple clicks.
ConsSoftware is very easy to use, would like to see more Admin reports.

Vendor Response

By GHG on July 31, 2019
It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future. We love our customers suggestions. Please feel free to contact Clockwise Technical Support Team regarding report needs. Thank you!
Reviewer Source 
Source: Capterra
July 30, 2019
Kathi S.
Accountant
Government Administration, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Great Software”

ProsWe have been using this software since 2009, and have zero complaints. The best feature of this software is the compatibility with QuickBooks. I have never had any issues with downloading the time sheets. It makes my job so much easier. The staff at Clockwise area all very helpful and always available.
ConsI just have one little thing that I wish could be added or changed in the software. It would be great if the Leave Report could be downloaded into an Excel spreadsheet.

Vendor Response

By GHG on July 31, 2019
This is so great to hear and we are looking toward ways to make your day much easier. Please contact our technical support team and they will provide you a solution to your leave balance report needs. Thank you for being a Clockwise customer.
Reviewer Source 
Source: Capterra
July 30, 2019
Kelby M.
Financial Operations Specialist
Staffing and Recruiting, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Clockwise User and Administrator”

OverallClockwise has been wonderful when it comes to running end of the year reports and reports in general. There will be employees who think they have the wrong PTO accrued and I can easily pull a report from Clockwise and use the exportable CSVs to do calculations. Clockwise also has one of the best customer service teams I have ever worked with. They are quick, knowledgeable, and they make sure that they can find a solution to any issue you are having.
ProsVery easy to use and learn. The audit trail on the timesheets has come in handy many times. Convenient that it can be used on any computer.
ConsI do not like how we cannot make our own custom reports and have to contact customer service for that. Customer service knows that they are doing and has made me any requested reports but it would be a lot easier to be able to have that function available on the front end.
Reviewer Source 
Source: Capterra
July 30, 2019
BRYAN C.
Owner
Defense & Space, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 20, 2019

“Clockwise Time Keeping Software”

OverallClockwise has given my company the methodology and process to be organized and DCAA compliant IRT timekeeping for government contracts.
ProsClockwise provides the best value that I was able to find for a small startup govcon company. Their efforts towards DCAA compliance are just what we needed and the tech support, either live or through online user's manuals can't be beaten. Clockwise meets all of my needs and is scalable as I grow.
ConsThere is not much that I do not like about this product but if I had one is that some of the more complex features (e.g. link to QB Desktop) require tech support from Clockwise. However, the team at clockwise turn this "other" into a positive by being responsive, timely and knowledgeable.
Reviewer Source 
Source: Capterra
August 20, 2019
Eric k.
President
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 30, 2018

“Inspyir Clockwise Review”

OverallCustomer service is outstanding. Easy and quick setup. Been using Clockwise for over 3 years, and will likely never leave.
ProsDCAA compliant, easy to use for employees, easy for admins to set up and modify charge codes.
ConsNo mobile app yet. Mobile app would permit those employees who work at sites without internet access to easily complete timesheets as soon as they walk out the door.

Vendor Response

By GHG on September 7, 2018
Great news! Clockwise has mobile apps in beta test for iOS and Android. We should release later this year. If you would like your employees to have access to the beta test version of Clockwise Mobile, contact our customer support. Thanks for the great review!
Reviewer Source 
Source: Capterra
August 30, 2018
Candace S.
Accountant
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Professional and easy to use”

OverallRecords time worked easily and accurately; easy to update or change. Tracks time work to projects. Easy to set up projects. Support is readily available, friendly and efficient.
ProsUser friendly, professional, options, stability
ConsNo default settings available for categories used often

Vendor Response

By GHG on July 31, 2019
Default settings is a great suggestion and we try our best to fit the specific needs of each of our customers. Our development team has taken certain strides to ensure the ease of use and this is one I am sure they will consider further. We are so happy to have you all as part of our team. We will continue to provide the customer service you expect. Thank you.
Reviewer Source 
Source: Capterra
July 30, 2019
Verified Reviewer
Accounting, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 5, 2018

“Good value for the price”

OverallMy overall experience has been great. It was easy to set up. I received an adequate amount of assistance during the process. Any time I have a problem, it is solved quickly.
ProsVery easy to use for employees and administrator. Great way to communicate with employees through the "News" feature.
ConsProgram is not compatible with Microsoft. It would be much easier to be able to copy and paste a document into the "News" area of the program instead of having to type it in every time.

Vendor Response

By GHG on September 7, 2018
Thanks so much for your review. We are pleased that you are happy with Clockwise! We're sorry to hear you're having to retype your Word documents into the News feature of Clockwise. Try copying your text from Word into a plain text editor like Notepad, then copy and paste into the News. Word documents have lots of special formatting characters that interfere with the webpage code. Copying your content as plain text will help things go more smoothly for you. And, as always, call our great Clockwise Customer Support team if you need further help.
Reviewer Source 
Source: Capterra
September 5, 2018
Janice T.
Accounting and Finance Manager
Defense & Space, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Great Software”

OverallOverall great experience. Customer support is always responsive and willing to go the extra mile to help.
ProsThe software is easy to use and easy to demonstrate to employees.
ConsSome of the report functions are difficult to use.

Vendor Response

By GHG on July 31, 2019
Thank you for your review and, especially, thank you for being a Clockwise customer! Just to let you know, we are working on substantial improvements to our product's reporting system and will have something ready for customers early next year. In the meanwhile, I invite you to call our customer service team so we can help you improve your experience of our current reporting function.
Reviewer Source 
Source: Capterra
July 30, 2019
Ann B.
Office Manager
Mechanical or Industrial Engineering, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 30, 2018

“Clockwise”

OverallWe started using Clockwise because we needed a DCAA approved time system. When we were audited the auditor said he was glad we were using this system.
ProsThe software is easy to use and easy to access.
ConsSome employees would like to have a mobile app.

Vendor Response

By GHG on September 7, 2018
Great news! Clockwise has mobile apps in iOS and Android in beta test right now, preparing for a Q4 release. If you would like for your employees to be able to use the beta version of Clockwise Mobile, just contact our customer support and they can get you set up. Thanks for being a Clockwise customer!
Reviewer Source 
Source: Capterra
August 30, 2018
Michael G.
CEO/CFO
Aviation & Aerospace, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 30, 2018

“Good timesheet program”

ProsInterfaces with Quickbooks DCAA compliant Simple to use
ConsLimited reports Reports somewhat difficult to prepare

Vendor Response

By GHG on September 7, 2018
Thank you for your review and, especially, thank you for being a Clockwise customer! Just to let you know, we are working on substantial improvements to our product's reporting system and will have something ready for customers early next year. In the meanwhile, I invite you to call our customer service team so we can help you improve your experience of our current reporting function.
Reviewer Source 
Source: Capterra
August 30, 2018
Verified Reviewer
Defense & Space, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 28, 2018

“GHG Clockwise Review”

ProsEasy to setup; everyone has easy access; keeps track of PTO very accurately.
ConsDifficult to link time report outputs to our Thompson Reuters myPay Solutions payroll software.

Vendor Response

By GHG on August 31, 2018
I am happy to hear that have been able to accurately track your PTO and access has been reliable and efficient. I would really like to find a solution to the outputs for the myPay Solution payroll import. Please feel free to contact Clockwise Technical Support and they will be able to solve this issue. Thank you.
Reviewer Source 
Source: Capterra
August 28, 2018
Christina H.
Deputy Treauserer
Human Resources, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 30, 2018

“Easy to use”

Overallexcellent choice!
ProsVery user friendly and when I do have a question, customer support is outstanding!
ConsI don't have anything negative to share.

Vendor Response

By GHG on August 31, 2018
It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future.
Reviewer Source 
Source: Capterra
August 30, 2018
Beverly J.
Accountant
Non-Profit Organization Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
3/10
Source: Capterra
June 12, 2017

“ I would just assume have a time-clock punch in at the front door. Dollars are too easily lost.”

Pros...,??? The jury is still out on this one. I do somewhat like that blank forms can be uploaded for employee use.
ConsDollars are to easily lost, as you can only clock in once you reach you off, assuming you can log on without error or a bunch of ad-ware is not blocking you from getting to Clockwise. Then you better not have a brain fog and forget you password, ( As you are already required to remember other passwords which have to be reset every 90 days or so). In addition, don't accidentally hit "Log In" instead of Clock In, now you have to start over. Additionally, you now have management adding all kinds of uncompromising and unnecessary rules for signing in/out or forgetting to sign in/out, (Mainly because it doesn't affect them). Yes, I think Clockwise might work in an ideal situation but because you have humans using the software it's not so ideal. Now, obviously I'm not management so let's just put it out there. I don't need my time micro-managed. If I'm doing my job ease off!! For those who are not doing their job and spend less time on the job than away from the job, deal with them. I don't want to suffer for their ineffectiveness. Also, just my opinion, if someone is slacking on the job find out where they learned it from and go from there. It's probably something they observed in the work place.

Vendor Response

By GHG on September 7, 2018
I am sorry your experience of Clockwise has not been a helpful one so far. Clockwise provides automated DCAA compliant timekeeping abilities with many flexible features and customizations, but we cannot answer to how your management uses Clockwise or the policies that they enforce with it. From your review I can see that you are not happy with the *idea* of a product like Clockwise. If you have a more specific problem with our product, please feel free to contact Clockwise Customer Support and we will be glad to help.
Source: Capterra
June 12, 2017
Carol L.
Accounting Coordinator
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Highly Recommend Clockwise”

OverallLove this time saving software! No more having to stop what I'm doing to get employee copy of paystubs/W2 since the employee can log in 24/7 to retrieve this information. You can also post news articles on home page for everyone to see when they log in...great way to make sure everyone stays updated.
ProsThis software is available 24/7 for employees to log into system. Whether they are looking at paystub(s) or last years W2 form, the information is easily available.
ConsOriginal setup of software will not be quick. You must answer all of your company's protocols and employee information before this system is operational. Well worth the time spent but of course, everyone always wants a quick software setup.
Reviewer Source 
Source: Capterra
July 31, 2019
Avatar Image
Ron C.
Executive Director
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 5, 2018

“Ron's Viewpoint”

ProsThis software has allowed my HR personnel more ease in performing their function, including tracking leave, vacations, whose late and whose great about getting to the office in a timely maner.
ConsNothing yet, since the agency purchased clockwise it has be very functional and user friendly

Vendor Response

By GHG on September 6, 2018
Thank you very much for being one of our great friends and customers using Clockwise. We are making strategic steps to make the process easier for your team. More to come!
Reviewer Source 
Source: Capterra
September 5, 2018
John G.
IT Manager
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 14, 2019

“Web based login”

ProsI am finding that the web based clock in/out is very easy to use, it is quick, and it is quite accurate. Also the leave requests are simple.
ConsI have not had any problems with the software, (except if I mis-type my password).
Reviewer Source 
Source: Capterra
August 14, 2019
TRACE P.
Vice President
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2019

“Used on every payroll for years”

OverallFor me having customer support folks that I can get in touch with and who are extremely responsive is my number one thing. These guys are on top of it, available and have helped me to get back on track quickly every time I've ever had to call them (which has not been frequently).
ProsSoftware is intuitive and easy to use. The customer support folks, when there are questions, are terrific, know their stuff and very helpful.
ConsThe error messages can be a bit cryptic at times but customer support has always solved quickly when we had something off in our data generation.
Reviewer Source 
Source: Capterra
August 13, 2019
CHERYL D.
Acct II /Payroll
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 1, 2019

“SATISFIED CUSTOMER”

OverallTHE PRODUCT HAS EASED THE TIME FOR ENTERING PAYROLL AND LESSENED PAPERWORK
ProsTHE EASE OF UPLOADING AND EXPORTING THE EXCELLENT IT CUSTOMER SERVICE
ConsNEEDS TO HAVE AUTOMATIC UPDATES SOME OF THE REPORTS ARE COMPLICATED TO STRUCTURE
Reviewer Source 
Source: Capterra
August 1, 2019
Darren C.
CEO
Logistics and Supply Chain, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Clockwise, the only one !”

ProsVery easy to use, government approved. Customer service is great for help and explanations.
ConsAdmin. can not see what employee can see, without support, sometimes makes it difficult.
Reviewer Source 
Source: Capterra
August 6, 2019
Karen K.
Payroll & Benefits Administrator
Non-Profit Organization Management, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
September 4, 2018

“Pay Stub View”

ProsCurrently we only use the Pay Stub View option for our employees. Uploading the payroll file is fast and easy. Best of all employee's like this option as they can view their leave time balances and net pay a few days before receiving the actual direct deposit. Customer service is one of the best. The response is always immediate.
ConsWith only using the Pay Stub View feature we have no dislikes with the software.

Vendor Response

By GHG on September 5, 2018
We are so happy to have you all as part of our team. We will continue to provide the customer service you expect. Thank you.
Reviewer Source 
Source: Capterra
September 4, 2018
Lori R.
Fiscal Accounting Coordinator
Government Relations, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
6/10
Source: Capterra
June 6, 2017

“Good, would like to have more training before going live”

ProsBeing able to see when the employees have clocked in. Importing the timesheet into GMS is so easy. the ease of clocking in/out with a punch.
ConsNot being able to delete or edit leave requests when they have been approved and you are no longer using the leave for that period.

Vendor Response

By GHG on June 12, 2017
Hello When reviewing Leave requests as an Supervisor, limit the results to only requested leave and change the date range from the entire year to only include a specific date range to start and an end of the year date.
Source: Capterra
June 6, 2017
Sara E.
Media Production, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 15, 2016

“Extremely Satisfied”

OverallClockwise made keeping track of of time sheets easy and efficient. Their customer service team was extremely knowledgeable and ready to help with any questions.
ProsThe system took care of all of our time and attendance needs. We were able to customize the software to fit the specific needs of the company.
ConsI have no negative reviews for this product
Source: Capterra
September 15, 2016
Jennifer R.
HR specialist
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 13, 2018

“Uncomplicated, simple timekeeping software.”

ProsVery straightforward. Easy to navigate between screens and simple to understand. User friendly for myself and my employees.
ConsI wish that you could leave comments for specific days/shifts, rather than on a time sheet level, but it's not a big deal.
Reviewer Source 
Source: Capterra
March 13, 2018
Josh H.
HR
Information Technology and Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 16, 2016

“Managing PTO and Holiday balances between Clockwise and QuickBooks is easy.”

OverallI got Clockwise because I was sick of using spreadsheets to track employee PTO and Holiday balances. It was always a pain to make sure that the balances were correct and matched QuickBooks.
ProsI love how Clockwise timesheets can be easily imported to QuickBooks without worry of incorrect data being loaded. My PTO and Holiday balances are matched whenever I run payroll in QuickBooks.
ConsIt's not free?

Vendor Response

By GHG on September 16, 2016
Thanks Josh.
Source: Capterra
September 16, 2016
Bobby W.
Finance Director
Non-Profit Organization Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 12, 2017

“Fast and easy to setup and administer ”

OverallSave time and better reporting.
ProsIntuitive And simple to use. All of our staff picked up onit ina matter of minutes. If setup correctly you will not have any problems.
ConsNot as compatible with mobile devices. The end date for charge codes use it he calendar date rather than the time card date. It would be nice to have this option.
Source: Capterra
June 12, 2017
Linda N.
Purchasing Specialist
Non-Profit Organization Management, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 6, 2017

“I have been using Clockwise for about 6 months and it has made submitting time and attendance easy”

OverallThe benefit I received from the software is not having to fill-out a paper timesheet and submitting it for approval.
ProsWhat I like most about this software is that it is convenient and can be access anywhere. It also gives an accurate account of when you clock-in and clock-out at various locations.
Source: Capterra
June 6, 2017
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BrannDon A.
Scrum Master and Technical Lead
Unspecified
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Features
3/5
Reviewer Source 
Source: Capterra
April 11, 2018

“Does it's job, but could use some improvement”

ProsAdministrators can add specific projects and categories for time tracking. Can be used for tracking time for government grant related projects. Timesheets can be reviewed by management. Simple web based access.
ConsPresents like a spreadsheet but doesn't navigate like one. Interface doesn't play nicely when accessed by a mobile device browser.
Reviewer Source 
Source: Capterra
April 11, 2018
Tim K.
Vice President
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Source: Capterra
August 14, 2008

“I would recommend this product with out any hesitation.”

OverallI would recommend this product with out any hesitation.
ProsWe have used the system over several years and have not been able to find a better system. The ease at which charge codes can be added for individuals or groups is beneficial in our dynamic industry. The two total fields ensure totals match from both areas of entry reducing errors, collection time and approval time. Web interface is intuitive reducing training time for first time users. Reports by codes and area are simple and with detail. Inputs directly into our payroll. Forced notes for updates are excellent audit support.
ConsLogging in can be difficult every once in awhile.
Source: Capterra
August 14, 2008
Raj S.
Database Administrator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 20, 2008

“If you would like the best value for the money, choose GHG.”

OverallIf you would like the best value for the money, chose GHG.
ProsLowest price and the best product. This has been the best implementation for the city to date.
ConsNone at this time.
Source: Capterra
August 20, 2008
Bobbie J.
President
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
August 14, 2008

“I recommend eEMS to all companies that is using paper timesheets.”

OverallI recommend eEMS to all companies that is using paper timesheets.
ProsA very user friendly tool
ConsNone at this time
Source: Capterra
August 14, 2008