# TeamKeeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TeamKeeper the right Time Tracking solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23321/CLOCKWISE/reviews --- TeamKeeper 4.6 (100) [View alternatives](https://www.capterra.com/p/23321/CLOCKWISE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TeamKeeper Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews NA Nava A Assistant ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: 6-12 months. “It's helpful if you have a rotating staff or need to manage front desk, cleaning crews, or part-time support at different locations.“ September 25, 2025 FF Fred F Chief of OperationsDefense & Space, 11 - 50 employeesUsed the software for: 1-2 years. “We had been using an online entry application, but needed to print timesheets for supervisors to approve. When we were forced to remote work due to the pandemic, this approach was no longer viable. “ September 27, 2022 JB John F B FinanceMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: More than 2 years. “Very favorable experience, from setting up employees and project charge numbers, to employees recording their time, timecard submittal and approval and running reports to support the needs of our business.“ October 4, 2022 Zoyeb B Head Employer Success Internet, 501 - 1,000 employeesUsed the software for: 6-12 months. “Least liked that clockwise sent unnecessary emails and notifications that didn't have any real impact like there is no meeting hence don't need to be notified.“ September 15, 2022 ST Shaketa T Finance DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “I love that it is integrated with our accounting system and all we have to do is import the timesheets for immediate payroll processing. “ October 12, 2022 CM Carl M Chief Executive OfficerDefense & Space, 11 - 50 employeesUsed the software for: More than 2 years. “Likewise, does not support Supervisor view of timecards to review or approve workers time.“ October 5, 2022 DS Dawn S Payroll/Benefits/HR SpecialistHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years. “What I really liked is that for our organization you can easily keep track of your hours in the top of the timesheet but down below charge it out to multiple programs easily. “ October 6, 2022 DV Dondrea V Office/HR ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years. “it doesn't accurately track PTO/Vacation as it should.“ October 10, 2022 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Head Employer Success Internet Used the software for: 6-12 months ### "Clockwise Made Team Time Wise" September 15, 2022 3.0 Okay product not a killer. We used it as a paid product then moved to another product. Pros Really liked how intelligently the software moved meetings around in case someone was occupied and even recommended best time to meet! Fantastic feature. Cons Least liked that clockwise sent unnecessary emails and notifications that didn't have any real impact like there is no meeting hence don't need to be notified. Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this review. Here at Clockwise we value your time and your employees. We plan to continue to make some major changes to our offerings and services within the software. Feedback such as this has been so helpful in our roadmap of innovation and feature-rich improvements. Should you have any questions for feedback in the future please free to reach out to us. CTAS Cornelius Tian Andi S. owner Farming Used the software for: Less than 6 months ### "TeamKeeper" April 28, 2025 5.0 this app is really good and can track working hours accurately Pros can track working hours including breaks Cons it is difficult and take long time to set up for the first time Review Source SF Sandy F. Proj eng Computer Networking Used the software for: Less than 6 months ### "Save your time with timekeeper" April 3, 2025 3.0 Saves a lot of time and management completing timesheets and managing budgets Pros Simple tool for tracking time spend on individual work items Cons Time taken to configure each project and subcode Review Source RE Rachel E. Accounting Manager Information Technology and Services Used the software for: 2+ years ### "Power user for 5+ years" September 27, 2022 4.0 Our overall experience with clockwise has been very good. The knowledge of their staff is critical to our relationship as we often need things addressed in a timely urgent manner and Clockwise does just that. To be honest, some of the shortcomings of the product from our perspective our self made. We have made the system much more complicated "robust" than what I would think the typical user would need or want. I think an average user would find the product very intuitive, reliable and user friendly. Pros Clockwise is very forgiving. You can fix so many things with some effort. Customer Support is very good with knowledgeable staff on the other end. We have experienced VERY little downtime which is excellent. Cons Timesheet approval status is lacking for us. Timesheet notes not visible to the end user would be very helpful but is not available. We manage many client:projects within the system with varying timesheet approval requirements which CW cannot manage so we have to extract data and manipulate in excel each week to manage our approval statuses each week. Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. Your feedback offers us a world of changes. Thank you. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us. VR Verified Reviewer Special Projects Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Clockwise Review" February 8, 2022 5.0 Pros Our company began using Clockwise about a year ago. I find it very easy to enter my time, complete and submit my time sheet, find my leave balances, print off my W-2's, etc. It is much easier than using the paper time sheets of years ago or the Excel time sheets we used prior to Clockwise. Cons I really can't think of anything I don't like about the software, from a user's point of view. I sometimes forget to clock in when I begin work, but that is certainly not the fault of Clockwise! Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us. VR Verified Reviewer Senior Sales Analyst Consumer Goods Used the software for: 2+ years ### "Very Smart and Useful Tool" August 25, 2022 4.0 Pros I love Clockwise most for the way that it can select the best timeslot for scheduling a flexible meeting. This has saved me HOURS of back-and-forth with planning group sessions. I also diligently review the weekly recaps that they provide, it contains quite a bit of useful information in understanding where your time went. Cons There is not much that I dislike about Clockwise. I have heard from colleagues that they get frustrated from some of the smart features like automatically scheduled lunches and focus time but those are easily customized in the Clockwise settings so these complaints are simply due to user error. Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us. VR Verified Reviewer Director, Human Resources Information Technology and Services Used the software for: 2+ years ### "Good bang for the buck!" August 6, 2019 5.0 Been using Clockwise since Fall 2013. Affordable timekeeping solution and very easy to use. Pros Easy to setup new employees. Easy for entering hours worked. Fairly easy to run necessary reports. Tech support is awesome! They are always available, friendly and able to resolve any issues that need to be addressed. Tech support has helped with any kind of tracking of PTO, Vacation, Sick hours. Representatives is the best!! Cons A little limited on reports available but their customer tech support is great! Always available, friendly and able to resolve any issues that need to be addressed. Reason for choosing TeamKeeper Cost and it appeared to be fairly easy to use and implement. Review Source Response from Harris, TeamKeeper November 4, 2019 Thanks so much for your review! We're glad that you've found Clockwise to a great value and easy to use. I'm also pleased to hear your experience with customer support has been so positive. I'm definitely proud of the service my team provides! Thanks for being a valued Clockwise customer! Cody Clark Clockwise Product Manager VR Verified Reviewer CEO Medical Devices Used the software for: 2+ years ### "Nice product " September 27, 2022 5.0 Great stuff Pros Simple to use - nice intuitive layout on site Cons A bit meager on design but keeps it simple. Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us. VR Verified Reviewer President & Chief Executive Officer Defense & Space Used the software for: 2+ years ### "GHG Clockwise Review" August 28, 2018 5.0 Pros Easy to setup; everyone has easy access; keeps track of PTO very accurately. Cons Difficult to link time report outputs to our Thompson Reuters myPay Solutions payroll software. Review Source Response from Harris, TeamKeeper August 31, 2018 I am happy to hear that have been able to accurately track your PTO and access has been reliable and efficient. I would really like to find a solution to the outputs for the myPay Solution payroll import. Please feel free to contact Clockwise Technical Support and they will be able to solve this issue. Thank you. VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Love Clockwise to manage my day!" October 18, 2021 5.0 Pros I love that Clockwise syncs with my Google Calendar as well as Slack. If I enter an Out of Office into my calendar, it automatically syncs with Slack so that I don't have to remember to change my status to away, thus saving me time! I also really like that I automatically adds focus time to my calendar, giving me time to catch up in my busy days of zoom calls and meetings. Cons It took a few days for me to understand how to use it best and how to turn certain notifications off but so far it's been a great productivity tool for my business and my day-job! Review Source Response from Harris, TeamKeeper October 4, 2022 Hello, I believe you intended to leave the feedback and review for the Get Clockwise scheduling software. We are Clockwise; a time and attendance software company/product. Have a wonderful day! DN Duane N. CEO Information Technology and Services Used the software for: 2+ years ### "Simple, easy, and great support" July 30, 2019 5.0 We have a dispersed employee base which at one time need time-keeping support in 7 states from Hawaii to the Virginia. Clockwise allowed us to get that function at the most cost effect price point. We are a firm that works federal contracts and the fact that Clockwise is DCAA compliant solves one of the issues with doing Cost Plus federal contracts in the future. Pros The simple tool and it's easy access via the web was complemented by the prompt and outstanding support received when there was a need to call the HelpDesk. Whenever I needed telephonic support, the HelpDesk representative, who was extremely knowledgeable, stayed with the issue to resolution. I have to point out that almost all of my calls revolved around me enter some data or configuration incorrectly and not because of some fault with the GHG system. Cons While the system is easy to use and gets great support, the only thing I wish was done a little better would be error diagnostic tools prior to having to call support. That would reduce the number of calls I would have had to make, even though the support was great once I did call. Reason for choosing TeamKeeper Price, functionality, web based, and ease of use. Review Source Response from Harris, TeamKeeper July 31, 2019 Thank you very much for being one of our great customers using Clockwise. We are making strategic steps to make the process easier for your team. Looking to add more features to our Audit trail and other parts of the software. More to come! AG Annette G. Director of Finance Logistics and Supply Chain Used the software for: 2+ years ### "Clockwise Software Review" October 7, 2022 5.0 We transitioned from outsourcing our payroll to doing inhouse payroll. Clockwise has been a good tool for our current needs. As we grow, I can see us transitioning to an integrated timekeeping/payroll system. Pros It is very cost effective, easy to use and train employees how to use. The customer support is outstanding. Someone is always ready and available to help. Cons Transition between our payroll and timekeeping system is cumbersome. Entering an employee in two systems is time consuming. Timesheet saving should be automatic. Alternatives considered [eTimesheets.com](https://www.capterra.com/p/40571/eTimesheets/) Reason for choosing TeamKeeper Cost and integration with QuickBooks Review Source Response from Harris, TeamKeeper October 10, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us. SL Skeeter L. Chief Administrative Officer Information Technology and Services Used the software for: 2+ years ### "My Go-To for DCAA Compliant Timekeeping " October 3, 2022 5.0 I have used and recommended Clockwise for several years. Our accounting group is very happy using the software. Pros Easy to use, clear set up of labor categories, and establishment of groups Cons Clear API to integrate with Quickbooks, and ability to automate labor distribution Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us. SD Staci D. accounting Farming Used the software for: 2+ years ### "clockwise review" September 27, 2022 4.0 Pros Ease of use, ease of setup, easy for employee to use and learn Cons customer service is hard to get in touch with Reason for choosing TeamKeeper ease of use Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. They can always be reached the following ways. - Support Chat from the General Link after you log into Clockwise software - support@goclockwise.com - 281 488 8806 option 2 - https://clockwisetx.com/contact/ Should you have any questions for feedback in the future please free to reach out to us. DB Diana B. Office Manager Aviation & Aerospace Used the software for: 2+ years ### "Great software program to keep track of time" July 30, 2019 4.0 Love it! Keep up the great work. Pros This software is easy to implement and use. The on-boarding team helped us figure out how the software works with our accounting system (Quickbooks). It saves me time and is less costly than other programs. Clockwise is also very "forgiving" with mistakes. It is easy to fix issues or mistakes. The new app for phones is very convenient too. Cons The "Leave Request" area still has a few bugs to work out. If our employees request a solid block of time, the PTO is logged for weekends as well. Reason for choosing TeamKeeper Needed software that would support government time keeping requirements. Review Source Response from Harris, TeamKeeper July 31, 2019 Thank you for your review and, especially, thank you for being a Clockwise customer! The "weekend warrior" leave request is one we look forward to make easier for all those who do not have weekend workers. Please feel free to contact our technical support team to see if there are any tips and tricks and solutions they have provided in the past to reduce over weekend leave requests. HB Harika B. Demand Generation Events Services Used the software for: 1-2 years ### "Decent Time Management Tool" October 4, 2022 5.0 Good Pros I really like the integrations, able to integrate with other work apps for effective use. It is a simple plug-and-play solution to set up meetings and schedule the working hours. Cons Setup is little confusing for a first timer. Review Source Response from Harris, TeamKeeper November 10, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us. MM Michael M. Director of Purchasing Education Management Used the software for: 2+ years ### "Clockwise Review" October 6, 2022 3.0 We have moved on from Clockwise and discontinued its use. I only filled this out in the hope that I would cease getting emails to complete this survey. Pros Daily time tracking was the primary use. Cons The mobile app never worked consistently. Review Source Response from Harris, TeamKeeper October 7, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer an exceptional and innovative productive backed by our great Application Support team. DL Denise L. HR Advisor Government Administration Used the software for: 2+ years ### "Very Satisfied User" November 1, 2019 5.0 Excellent experience! I've only encountered one problem and was able to have it resolved in a timely manner. When the customer service rep needed to find out some information for me, he returned my call within minutes with the correct solutions. I value excellent customer service. Pros The feature I like the most is the ease of the software and the ability to navigate easily between pages, tabs and fields. Cons When you have to edit in the time keeping fields and need to type in the comment the reason why, the process would work it would work better/quicker if you could type the reason for the edit in just one field for multiple days and not type in the same information for each individual day for that week. Review Source Response from Harris, TeamKeeper November 4, 2019 Thanks so much for your great review. We at Clockwise are happy that your experience has been so positive! Cody Clark Clockwise Product Manager TM Tanya M. HR Director Hospital & Health Care Used the software for: 2+ years ### "My day is so much easier now!" September 4, 2018 5.0 The system set up was quick and painless. Support is very prompt and responsive. This system has made my job so much easier! Pros Clockwise is a fairly easy to use, intuitive system. I had a brief call with the implementation team, then I was off and running! I have also found it very reliable, no glitches to speak of at all. I work for a mid-sized (300 employees) privately owned company. The system offers all the features I needed; it actually offers much more than I needed. Cons The user training could be beefed up some. When I find myself calling support it's usually for things I don't do often (such as creating new departments and cost codes). A detailed user guide would be helpful. Review Source Response from Harris, TeamKeeper September 5, 2018 This is so great to hear and we are looking toward ways to make your day much easier. We are glad to announce our training and how-to videos that are soon to be released. In the meantime you can view our comprehensive user guides at the following link https://www.goclockwise.com/resources/ KS Kathi S. Accountant Government Administration Used the software for: 2+ years ### "Great Software" July 30, 2019 5.0 Pros We have been using this software since 2009, and have zero complaints. The best feature of this software is the compatibility with QuickBooks. I have never had any issues with downloading the time sheets. It makes my job so much easier. The staff at Clockwise area all very helpful and always available. Cons I just have one little thing that I wish could be added or changed in the software. It would be great if the Leave Report could be downloaded into an Excel spreadsheet. Reason for choosing TeamKeeper N/A Review Source Response from Harris, TeamKeeper July 31, 2019 This is so great to hear and we are looking toward ways to make your day much easier. Please contact our technical support team and they will provide you a solution to your leave balance report needs. Thank you for being a Clockwise customer. NM Nicholas M. Controller Aviation & Aerospace Used the software for: 2+ years ### "Clockwise" October 6, 2022 5.0 Accomodates day to day entry and ease of integration into Costpoint Pros Ease of use. Easiest timesheet system that I have ever used in my 30 years Cons Could be easier to setup Groups and Charge numbers Review Source Response from Harris, TeamKeeper October 7, 2022 Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us. MJ Mica J. Accounting Manager Non-Profit Organization Management Used the software for: 2+ years ### "Clockwise Review" October 3, 2022 4.0 The QuickBooks integration was essential and easy to use. Pros The product was easy for employees to use. Cons We needed a more robust system to handle HR, Timekeeping, Scheduling, and Payroll. Reason for choosing TeamKeeper Compatible with QuickBooks Review Source Response from Harris, TeamKeeper October 4, 2022 Thank you very much for taking time to leave us this review. A all-in-one ERP system is certainly within our roadmap and apologize it was not here when you needed it. We take your feedback and suggestions serious and are finding ways to make Clockwise full of value and additional functionality. Should you have any questions for feedback in the future please free to reach out to us. JH Jan H. Controller Biotechnology Used the software for: 2+ years ### "Best timekeeping product out there" November 5, 2019 5.0 We needed a software that complied with government requirements when we had a grant audit many years ago. The auditor suggested Clockwise and we have been with them ever since. Customer support has been great. Pros The reports are fantastic and very comprehensive Cons Very user friendly, but not as easy on the employee set-up end. Review Source Response from Harris, TeamKeeper November 6, 2019 We're very glad that Clockwise has met your needs all these years. For sure, Clockwise with its many features and points of customization can be pretty complex on the back end, so please reach out to our Customer Support team if there's any way we can make it easier for you. Thanks for being a valued, long time customer! -- Cody Clark, Clockwise Product Manager JT Janice T. Accounting and Finance Manager Defense & Space Used the software for: 2+ years ### "Great Software" July 30, 2019 5.0 Overall great experience. Customer support is always responsive and willing to go the extra mile to help. Pros The software is easy to use and easy to demonstrate to employees. Cons Some of the report functions are difficult to use. Review Source Response from Harris, TeamKeeper July 31, 2019 Thank you for your review and, especially, thank you for being a Clockwise customer! Just to let you know, we are working on substantial improvements to our product's reporting system and will have something ready for customers early next year. In the meanwhile, I invite you to call our customer service team so we can help you improve your experience of our current reporting function. AB Ann B. Office Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Clockwise" August 30, 2018 5.0 We started using Clockwise because we needed a DCAA approved time system. When we were audited the auditor said he was glad we were using this system. Pros The software is easy to use and easy to access. Cons Some employees would like to have a mobile app. Review Source Response from Harris, TeamKeeper September 7, 2018 Great news! Clockwise has mobile apps in iOS and Android in beta test right now, preparing for a Q4 release. If you would like for your employees to be able to use the beta version of Clockwise Mobile, just contact our customer support and they can get you set up. Thanks for being a Clockwise customer! 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