# Tive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tive the right Warehouse Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233273/Tive/reviews --- Tive 4.5 (48) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Tive Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews JH Jeff H OwnerLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: 1-2 years. “The ability to locate our shipments in transit is vital for our need to have every package arrive safely and in a timely manner.“ November 17, 2021 TW Tony W DirectorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “In the beginning the as-shipped configuration and support were a bit difficult to get right as they are new to the Australian market but this is now sorted.“ November 29, 2021 TC Travis C Sales CoordinatorFood Production, 11 - 50 employeesUsed the software for: Less than 6 months. “On top of being affordable, Tive customer service has given us some peace of mind knowing we have quick access to experts, Current Tive Software and Hardware seems to be really well defined, Simple to use and very hard to make mistakes.“ November 17, 2021 DC Daniel C SalesFood Production, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Great customer support team to deal with but the issues above made the loggers unworkable“ November 14, 2021 pd piotr d transport managerConsumer Goods, 10,001+ employeesUsed the software for: Less than 6 months. “this is a helpful tool to monitor and maintain the safety of the products we dispatch, especially thanks to gps and light detector“ November 12, 2021 TC Travis C Sales CoordinatorFood Production, 11 - 50 employeesUsed the software for: Less than 6 months. “Compared to other Companies, Tives Software and Hardware are easy to learn and use, All the information you'll ever need is right on there website and its all for an affordable price.“ November 17, 2021 ## Showing most helpful reviews Showing 1-25 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Field Scientist Biotechnology Used the software for: 6-12 months ### "Fresh Produce Shipment tracking" November 22, 2021 4.0 It was nice user experience for a better price than the previous device we used - different company. I loved accuracy but def hated missing some shipments data Pros Easy access, identification of tive trackers and map feature Cons Identification of tives/grouping them - better filtering Review Source AA Aaron A. Regional Sales Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Product" November 12, 2021 5.0 Tive has been a helpful resource in addition to our other tracking options. They offer features like Light sensitivity to tell if the trailer has been open, acceleration/gforce measurement in case of accidents or unsafe driving, and even temperature readings if you are moving refrigerated product. Pros Tive uses triangulation between Cell, GPS, and Wifi to accurately track the location of the device. We use them daily for our truckloads. Cons Can be finicky if you don't place near the tail of the trailer with nothing around the device. If there is any interference the signal is weak and does not track well. Pretty easy to use, but if someone is not familiar with turning on the device they can sometimes be unsure the device is actually on and tracking. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Switched from [Descartes MacroPoint](https://www.capterra.com/p/219845/Descartes-MacroPoint/) MacroPoint works really well IF the driver has a smart phone and IF the driver is compliant. Many times, if driver has 3g phone or "non-smart phone" there is 0 way to track. Also, even if the driver accepts macropoint link up front, during transit they can turn off the tracking at any time at their own discretion. By using Tive, you eliminate the human element and can directly and accurately track your product. Review Source DC Daniel C. Sales Food Production Used the software for: Less than 6 months ### "Feedback" November 14, 2021 1.0 Great customer support team to deal with but the issues above made the loggers unworkable Pros Online interactive feature of the logger was great. Heaps to reports to generate against a wide range of features e.g temp / humidity etc.. Cons Loggers did not last the full journey. In particular i was using these loggers for my middle eastern shipments. The loggers did not last beyond the Singapore transhipment which was very disappointing considering our customer QA team needed a temperature log to clear the cargo for sale at their shops Review Source DI Dale I. Plant Quality Supervisor Logistics and Supply Chain Used the software for: 6-12 months ### "Driscolls's Tive Review" November 22, 2021 5.0 Overall the experience has been positive. moving forward i would happily continue the use of the Tive system. Pros As a person that both confiigures and reviews the data collected from these loggers i liked how easy they were to calibrate for shipments and for stationary monitoring of my coolrooms. also having the addition of being able to track via GPS where my shipments were and record any shock that stock may have taken during transit has made holding freight more accountable for damaged stock. Cons As this was a trial started mid season it was a little difficult to start especially as majority of shipments we would use thes loggers for were already completed. however the assistance from \[SENSITIVE CONTENT\] (our Tive Rep) has been fantastic. for myself i think the only Con was not being able to receive the SMS notifications from loggers. Reason for choosing Tive Ease of use and ability to review data without plugging device into computer. Review Source TS Tina S. VP West Coast Logistics and Supply Chain Used the software for: 1-2 years ### "Masterpiece" November 29, 2021 4.0 I have had a great experience with Tive. I have felt that our concerns or ideas for improvements have been considered and in most cases addressed. I appreciate that I can get someone on the phone to discuss. Pros The product is very user friendly and the platform is also easy to use and understand Cons We have had some issues whereby updates caused battery drainage issues, also devices have been sent that were not set for features we require, such as shock. Reason for choosing Tive Because we liked the price and format of the Tive product and because we felt our input was considered and appreciated. \[SENSITIVE CONTENT\] has been a great representative for us and answers our calls whenever we call, including on the weekend. Review Source TC Travis C. Sales Coordinator Food Production Used the software for: Less than 6 months ### "Easy to use Tracking/Temperature Management" November 17, 2021 4.0 On top of being affordable, Tive customer service has given us some peace of mind knowing we have quick access to experts, Current Tive Software and Hardware seems to be really well defined, Simple to use and very hard to make mistakes. Pros Compared to other Companies, Tives Software and Hardware are easy to learn and use, All the information you'll ever need is right on there website and its all for an affordable price. Customer Services is fantastic as well Cons As of now we have not found something that we have an issue with, Everything runs smoothly for our Sales, Logistics and Shipping Teams. Battery life on the trackers are amazing as well Review Source MS Matthew S. Client Solutions Engineer Medical Devices Used the software for: Less than 6 months ### "Matthew Scott MaxQ Review" November 22, 2021 5.0 the customer service and the device itself is very very good but i would love to see how the portal changes and improves. Pros The device its its very good. the connection that it has to the portal is very good. This is so important to us because a connection gap means that is time we will not know if there is a temperature excursion. the better connection is the better we are able to predict the shipments thermal life. the Portal's UI is very minimalistic which can be really nice. Cons My least favorite part about the Portal is how to the portal handles alerts. you can not put device specific alerts on a device from in a shipment. Review Source SL Stephen L. Director of Logistics Food & Beverages Used the software for: 6-12 months ### "Meyer Natural Foods" November 23, 2021 4.0 We were already using a live temp sensor to monitor our shipments, but Tive had the additional benefit of the shock or move to help with more driver behavior in transit. Pros The platform is straight forward, easy to access and see your devices. The map feature is great to quickly selected specific devices and their locations. Cons Tive is new and as such you have to work through some of the challenges that come with not all of the bugs being worked out with the notifications and settings. Review Source JH Jeff H. Owner Luxury Goods & Jewelry Used the software for: 1-2 years ### "Mission-critical functionality combined with ease-of-use" November 17, 2021 5.0 We have had a great relationship with Tive. We have collaborated on a custom interface between SalesForce and the Tive system, making our daily updates much easier. Whenever we have needed to troubleshoot an issue, the Tive staff has been very responsive and helpful. Pros The ability to locate our shipments in transit is vital for our need to have every package arrive safely and in a timely manner. In the current environment, shipping companies are less than perfect at managing their own internal tracking, making it necessary to independently monitor each package. Cons Some updates would be easier if they could be batched across multiple tracking devices simultaneously, such as setting multiple trackers to report at the same interval. Review Source TW Tony W. Director Logistics and Supply Chain Used the software for: 1-2 years ### "Solid and functional solution" November 29, 2021 5.0 Pros It had all the features that we required for integration into our Lumachain Track and Trace solution Cons In the beginning the as-shipped configuration and support were a bit difficult to get right as they are new to the Australian market but this is now sorted. Review Source CM Craig M. Quality Process Coordniator Textiles Used the software for: 1-2 years ### "Great Product, easy to use" November 17, 2021 5.0 Pros Setup is simple, temperature tracking is great. Cons Before shipment while in a metal walk in freezer location is incorrect. Review Source RP Reneee P. QA,FS and Compliance Food & Beverages Used the software for: 6-12 months ### "Review of Tive product and service " November 22, 2021 4.0 Customer service was superior Pros Integration into our systems was seamless Cons The platform is very expense for a small comoany Review Source SG Sanjay G. Supply Chain Leader Hospital & Health Care Used the software for: 6-12 months ### "Tive for Shipment Tracking" November 29, 2021 5.0 Pros Saas based Tracking Platform, easy to use,easy setup, friendly service Cons All good, I cannot recollect wrong in application Review Source SM Steve M. MATERIAL MANAGEMENT Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Tive" November 17, 2021 5.0 many benefits Pros easy to use and compact. Lightewight and effective. Cons everything is what we expected and more. Reason for choosing Tive seemed to be the best Review Source CB Craig B. Business Development, Sales Logistics and Supply Chain Used the software for: Less than 6 months ### "Significant Value Add for the Right Target Customer" November 12, 2021 5.0 Experience overall has been very positive with implementation, ongoing support and an exceptional experience with the original sales rep, \[SENSITIVE CONTENT\], prior to his new opportunity. Pros The ability to provide analytics to our customers and throughout the supply chain adds significant value for monitoring moisture, light and location. Cons I would suggest the monthly fee for the software makes sense based on a full implementation but during a ramp up period as we present and hopefully implement with new and/or existing customers, it is initially not cost effective. Review Source CW Cayce W. VP Supply Chain Consumer Electronics Used the software for: Less than 6 months ### "Great Customer Support" November 29, 2021 4.0 I have found the support people to be very helpful! They are easy to get a hold of and eager to help. Pros The platform is easy to navigate, and the customer support is very good! Cons I don't like that I cannot turn trackers on and off by myself (I am required to contact our service person). I also don't like that I cannot easily see in the platform whether or not the tracker is on or off. This has not been a huge problem, but I think the product would improve my adding these features. Reason for choosing Tive The price point was very good compared to other alternatives that were reviewed. Review Source SB Sheila B. Export logistics Global manager Food Production Used the software for: 2+ years ### "Tive Review" November 12, 2021 5.0 it is good and will recommend to other companies Pros It is easy to follow easy to set up reporting easy to pull Cons the notification turn off needs to be alot easier Reason for choosing Tive easy to handled Review Source BW Bartie W. Director of QA/Special Projects Logistics and Supply Chain Used the software for: 6-12 months ### "Tive is a HUGE part of what we do" November 29, 2021 4.0 Tive has a great team that allows us to work quickly and easily with them. They are very responsive to issues and their product is excellent. Pros Love the ability to track shipments in real time, and for our clients to track shipments in real time and real temperature. Also love how easy it was to work with TIVE IT team to integrate into our TMS. Cons Only negative feature is that there is a 1-2 degree variance in temperature at times, which can be critical when temps are nearing the temperture limits set for that shipment. Reason for choosing Tive Approval on international carriers/ease of using the tracker/ease of integration into TMS/ability to monitor temps in real time. Review Source PL Patrick L. Branch Manager Fine Arts Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Tive is a fantastic Product! " November 29, 2021 5.0 Fantastic Pros The ease of the portal and the ability to check on the device at all times 24/7. Cons I wish clients could run a direct report after shipment and that this does not have to be processed by the administrator. Review Source AG Arnold G. General Manager India Pharmaceuticals Used the software for: 6-12 months ### "6 months feedback" November 17, 2021 5.0 Pros It's a great product and love all the features on it. \[SENSITIVE CONTENT\] have been a great help. Towards my clients they have been patient and listening to all their feedback. Cons High pricing, Need a single use low cost product as well. Reason for choosing Tive User friendly and a good team response. Review Source WW Wayne W. Installation Mgr Environmental Services Used the software for: 2+ years ### "Tive for Tracking" November 30, 2021 5.0 Love the app. Easy to setup, share and follow. The tracking veers off of actual roads but this is due to signal coverage and not app issue. Pros Setup was easy using provide quick start guides. Easy to search and locate shipments in progress. Cons Sharing link with non-user customers doesn't seem intuitive. The link works for the customer, but finding it and sharing isn't really clear. Once you know the steps, it's easy. Maybe it just to many steps. Review Source PM Paige M. Manager of Customer Care Hospital & Health Care Used the software for: 6-12 months ### "Tive " November 29, 2021 5.0 Tive has provided the company with an easy and affordable way to track our packages. The team is great to work with and helps with any questions we have. We have been able to locate packages for clients that would have otherwise been lost and not found. This has been a great investment for the company and has helped us to maintain quality service for our clients. Pros Ease of use when setting up and process for tracking Cons Nothing was difficult with this software Reason for choosing Tive Pricing was lower Review Source JJ Joe J. Worldwide Logistics Manager Semiconductors Used the software for: 1-2 years ### "Smart Solution " November 23, 2021 5.0 Quick, Easy and Effective Pros GPS Real-Time Tracking, Technology and Easy of Use. Cons None. The product and service are relevant. Reason for choosing Tive Technology, Ease to Deploy and Price Review Source TB Tye B. VP, Operations Hospital & Health Care Used the software for: Less than 6 months ### "Excellent for package tracking" November 22, 2021 5.0 We use the Tive devices to track our packages of medical specimens. Each of these packages contain thousands of dollars in specimens. If Tive saves us from losing just one package a quarter they pay for themselves. So far we have multiple examples of situations where the trackers have been able to recover a lost package. Pros It's easy to set up and contains a lot of features. I appreciate that the device life can be adjusted while the devices are on route in cases where we need to extend their life. Cons We have had a few stop working. It's a rare occasion but it has happened a couple of times. In those situations, Tive has replaced these with no hassle. Reason for choosing Tive We looked at several alternatives. One of the things we liked about Tive was their extensive customer base and references. Review Source AO Aidan O. Logistics Manager Food Production Used the software for: 6-12 months ### "An essential tool for fragile cargo" November 17, 2021 5.0 Pros The details in reporting, you can see everything that the shipment is going through from light exposure to temperature. Cons It was a little tough to distribute the trackers to everyone and explain it to them but that's mainly because we have multiple shippers/ warehouses. It would also be nice if we could just upload a BOL instead of filling out all the details for each trip. Review Source Similar Products Featured ## Related categories [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)