# Roof Chief Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Roof Chief the right Construction Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233368/Roof-Chief/reviews --- Roof Chief 4.7 (21) [View alternatives](https://www.capterra.com/p/233368/Roof-Chief/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Roof Chief Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AP Angele P Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I like the seamless integration, organization, and quality output.“ March 25, 2025 HR Hayden R Account ExecutiveConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Integration with quickbooks is not as useful as we'd like.“ March 31, 2025 HR Hayden R Account ExecutiveConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “sensitive content hidden\] on tech support is great whenever I need something handled quickly that I don't have time to figure out or helping learn the system generally.“ March 31, 2025 IM Ian M Customer service (estimates and salesConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “I had very little training and I didn't have a lot of time to spend reading a manual.“ December 13, 2021 AP Angele P Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The customer support is beyond helpful and quick to respond to every question with thoughtful care and consideration.“ March 25, 2025 HP Herb P PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The entire program is very user friendly. If you have any computer skills at all, you can be trained in a matter of less than a day.“ November 29, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Garrett S. Owner Construction Used the software for: 2+ years ### "Roof Chief Saves Us Time" March 20, 2025 5.0 Roof chief came into our company a few years ago at the perfect time to help us organize our systems. Right off the bat, the team at roof chief set everything up for us and made things extremely easy on our company. The software works well with assigning jobs with quickbooks also. It has job tracking to keep us on the right track as well. Overall, I'm a fan of roofchief. Pros There are a good number of things that I like about Roof Chief. First off, the staff is extremely helpful including \[sensitive content hidden\] who we've been working with as he helps us with anything we could ever need. The software itself is innovative and easy to navigate, saving us time at sales to focus on the customer. Cons I haven't found an issue large enough to complain about. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Roof Chief Roof Chief had a team that really seemed to care about our company and molding their software around us to fit us best. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Job Nimbus was too hard for us to use, and Roof Chief brought us in and quickly set up a meeting to get to know us better in order to find our needs. Review Source HS Hanes S. General Manager Construction Used the software for: 2+ years ### "Roof Chief is Great!!" April 1, 2025 5.0 Roof Chief is reliable and keeps our customer data organized and easy to access. Customer support is phenomenal. Pros Roof Chief is simple and intuitive to use. Quoting roofs is quick and accurate - and creating professional proposals is seamless. Cons Would like an app based platform. Roof Chief is a little cumbersome to use on a mobile device - I think they are working on this. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing Roof Chief Ease of estimating. Other systems are powerful but estimating stinks. Review Source CP Cynthia P. Administrator Construction Used the software for: 2+ years ### "Its for smaller companies in my opinion" December 2, 2021 3.0 Not great, definitely not looking to keep it Pros I like how its integrated with google. not many positive things I'm afraid I do like how you can attach pictures Cons Slow loading We have too many records for it to handle it doesn't save sometimes not dependable creates duplicates without indicating it is a duplicate Hard to get help when there is a problem. Customer service definitely needs work the reporting sucks and isn't reliable Review Source JT Jon T. Owner Construction Used the software for: 2+ years ### "Roofer's best friend" March 20, 2025 5.0 It works for what we need it to accomplish Pros Lite and customizable, helps to keep the team on the same page Cons Mobile accessibility is a slight downside Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Roof Chief They were too bloated with unnecessary features and pricing was unfriendly Review Source LH Liz H. Director of Marketing and HR Construction Used the software for: 2+ years ### "Trusted Partner since 2016" March 26, 2025 5.0 We've been working with Roof Chief for our roofing company since 2016, and I can't say enough about the level of service and support they provide. Even though we're located on opposite coasts, it feels like we're working side by side with close colleagues. Pros One of the standout features of Roof Chief is their customer service. \[sensitive content hidden\], in particular, has been exceptional—he's not only efficient but also incredibly open to new ideas and always brings a kind and supportive attitude to every interaction. It’s clear that Roof Chief values collaboration, and it shows in the way they consistently go above and beyond to ensure we're taken care of. Our estimators love how easy it is to build out formulas for accurate estimates. It’s a tool that has really streamlined our process and made our job a lot easier. Cons We can't wait for the app to use out in the field! Review Source HR Hayden R. Account Executive Construction Used the software for: 2+ years ### "Great Time Saving Software" March 31, 2025 5.0 Pros I love how Roof Chief streamlines the process of everything from estimating to material ordering. \[sensitive content hidden\] on tech support is great whenever I need something handled quickly that I don't have time to figure out or helping learn the system generally. Cons Integration with quickbooks is not as useful as we'd like. Alternatives considered [Roofr](https://www.capterra.com/p/208102/Roofr/) Reason for choosing Roof Chief More customization options for everything Review Source AP Angele P. Office Manager Construction Used the software for: 2+ years ### "Makes our day-to-day work flow easier" March 25, 2025 5.0 We couldn't be happier with the system. It is very detailed and allows us to easily manipulate the tools that we need. The sales representatives can price out jobs and order directly through the system, the project managers can easily schedule jobs due to the color coding and availability week by week, and the office can utilize an all-in-one system to record data, labor, and the job process daily. Pros I like the seamless integration, organization, and quality output. It allows our office staff to record information accurately and invoice accordingly, our sales representatives to stay on task, and our project managers to schedule jobs efficiently. The customer support is beyond helpful and quick to respond to every question with thoughtful care and consideration. Simply put, it makes our day-to-day easier. Cons It is sometimes slow to react and save information. Review Source JG John G. General Manager. Sales. Construction Used the software for: 2+ years ### "Roof Chief is AMAZING!" April 17, 2025 5.0 Roof Chief has proven to be such a valuable resource for our company. Creating estimates and proposals is so simple and quick. It also includes invoicing, job costing, and you are able to download all job photos directly into the job file. It’s all at your fingertips and so easy to use. The support team at Roof Chief is amazing! I would highly recommend Roof Chief! Pros Easy to learn. Easy to teach new employees how to use. Our entire team has been much more organized. Cons We like everything about it. We have had no issues whatsoever. There is nothing negative that I can say. Review Source RD Ryan D. CEO Construction Used the software for: 2+ years ### "Very Happy" March 28, 2025 5.0 My roofing company handles everything from large full community reroof projects down to small residential 1 hour repairs. Our entire business process is built on Roof Chief and we have been very happy with it for the last 5+ years. Pros It's a comprehensive software from first call with the customer all the way through to final invoice. The team behind Roof Chief is super responsive whenever we need help or have feature ideas. You don't get that with most other software companies out there. Cons We'd love to see new features related to proposal design for our customer facing bids. Review Source TR Tony R. Operations Construction Used the software for: 2+ years ### "Great comprehensive product" March 28, 2025 5.0 Pros Easy to use and a lot of functions make this a comprehensive solution for our software needs. Cons The monthly subscription cost is pretty steep Review Source JW Jennifer W. Office Manager Construction Used the software for: 6-12 months ### "Very user-friendly! " March 27, 2025 5.0 I've only been using the software a short time, less than a year, and I know I am not using it to the fullest extent yet, but what I have learned so far, I love! Their training and support have been phenomenal! Pros I like how user-friendly Roof Chief is! Very easy to jump in and learn it. Cons I've worked with a lot of customer service software and I feel it could incorporate a little more CS aspect of things in it. Review Source HP Herb P. President Construction Used the software for: 2+ years ### "Game Changer!" November 29, 2021 5.0 Love the product and customer service is great. I like that the company has taken the initiative and made changes in areas that needed to be addressed and continue to look at where they can improve. Pros The entire program is very user friendly. If you have any computer skills at all, you can be trained in a matter of less than a day. I self-taught and it was simple enough that I could fumble through and figure it out with very minimal effort. Cons The only functions that I fell needs improvement is it only integrates with QuickBooks Mobile and needs to with all types of the QB Formats or at least contractor editions. Also there needs to be a search box on main page for any inquiries and it should auto save any changes to documents without having to remember this function and loose data. It would be nice to have someone available for customer service on East Coast time. Review Source JC Joshua C. Director of Project Management Construction Used the software for: 2+ years ### "That's all I have to say about that" November 24, 2021 4.0 The company has been very responsive to my emails and phone calls. I feel that they try to fix or address any concerns that I have. They are trying to keep up as well as innovate in the industry. I am proud to say that I use RC in my company. Pros I like that what it provides you or reports to you, is as simple of a display of information can be. Every screen is not loaded with all the crazy "clickbait links" within a system. Your menu is across the top, the submenus just under that. The system flows pretty smooth front to back. Cons The one thing that I have learned from talking to all the different companies looking at the how they do it and what they can provide, I have noticed none of them provide you with written instructions. I understand that this system is customizable and can do do way more than what is was intended for, however, they way is was designed and how all the components come together is never explained anywhere, by anyone. They tell you what the natural progression of a job is but not how it was designed. In every single demo I went through I asked them to go from nothing to a finished archived completed job. None of them could do it. It sounds good, and oh yeah we can do that , but once you get there someone does not know the system completely well enough to actually go through start to finish the entire process. I would venture to say that most engineers do not even know why a box is there, and it does something because a customer a few years ago needed it and has no idea why. I want to be able to read a document that tells me what a box does, what it is tied to, maybe a few best practices, and then let me go. Reason for choosing Roof Chief \[SENSITIVE CONTENT\] Over the last month and a half or so we have been actively looking to replace your software. To be honest this system was one that was handed to us with the company over 2 years ago when \[SENSITIVE CONTENT\] took over. There are a lot of features that the competition has that make their software more appealing than yours. We have sat through far too many hours of conference calls and demos looking to see what the right fit would be for our company. We have looked around and decided and realized that we truly never gave your company the effort that a whole new company/system was going to require to bring us where we want to be. So, I want a do over. I want to sit down with your designer/integrator/on boarding person and work through all the bells, whistles and options. I honestly feel that we are using about 40% of what you offer. We are wanting to get texting going, clean up and update all the contracts. Move into change orders, accounting, reconciliation with our actual vs estimated, uploading pictures and really give your system a workout. I want to look at it like I have never seen it before and go through all the options and tweak everything to get where we want to be. Please feel free to forward this email to anyone who needs to read it. I will have some time in the coming weeks to completely overhaul our way of doing business to streamline and make the software work for us instead of pounding our head against the table at night suffering through our issues. Review Source IM Ian M. Customer service (estimates and sales Construction Used the software for: 1-2 years ### "RoofChief review from an estimator's point of view." December 13, 2021 4.0 I have to point out that we were very busy when I started using RC. I had very little training and I didn't have a lot of time to spend reading a manual. I became very frustrated with it. There are too many options of contracts. There should be a standard estimate sheet. You select what you want to include. It may be roofing or siding, or eaves or a combination of things. In pricing I would like to see a price and a breakdown of costs for each category. And I would like to see a standard brief description of the work we will do - one for roofing, one for siding, one for soft metals, etc. I don't want to have to manually adjust the comment section. Once I have my Eagleview measurements (or my own measurements) I want to have the estimate done and printed in about 15 minutes, which is what I could do with my previous employer. Pros I like the measurement section at the start that allows for the many variations in size, slope, waste allowance, etc. I like that those measurements are carried forward into the materials, and finally into pricing. To do that manually would be very time consuming. Cons We are a small company. For me as an estimator, there is too much detail. Until 2 years ago I worked for a company where the owner had factored in all the costs. I had a price per square for class 2, 3 and 4 shingles, added in a waste allowance depending on slope, and the estimate was done. I didn't have to adjust my estimate for how much drip edge, ice and water, valleys, although I did have to track those measurements. I think we may have been allowed to customize our version of RC, but we have too many variations. I can't see labour costs for roofing and they are not included in my materials section. For siding and soft metals they are included. In some places we use square feet, in others linear feet, in others # of pieces. I would like to see more consistency. In my previous job, I measured the siding and soft metals, added for waste, and had a set price per sq ft for each type.. The subcontractor charged us a flat rate per sq ft, and he made sure he had sufficient j channels, corners, etc. It worked great for our non-insurance work (90% of our business) as people were willing to pay for quality work . I find that when I email the customer for electronic signature, a lot of times they don't receive it. Review Source SC Sydney C. Administrative Office Assistant Construction Used the software for: 1-2 years ### "Roof Chief Review " November 29, 2021 5.0 Overall roof chief is a fantastic program for roofers. It helps keep everything so organized! Pros I like that you can upload attatchments under a contact, it keeps you from having to have so much saved on your desktop and keeps things organized. It also has had many improvements over the last few months that allow much more organization as well as ability for more people to receive updates/ Cons The thing I like least is that in order to edit a recurring event you have to edit the master event not on the recurring event on a specific day. event. Review Source KR Ken R. Owner Construction Used the software for: 2+ years ### "We Love Roof Chief" December 2, 2021 5.0 Pros We like everything from customer database to sending professional looking estimates, to online contract approval to ordering material and invoicing and closing out each job. Cons When Roof Chief is used for just roofing it is almost perfect, but when you use it for entire insurance claims that include metals, windows, siding, it becomes slightly less convenient. Review Source JB Jody B. President Construction Used the software for: 2+ years ### "Review - Jody Banda" December 6, 2021 4.0 Really good, I am happy with the program and although it can't do everything we need it to do, it does most things well. Pros When we requested that Roof Chief be customized for our application the designers of Roof Chief accommitdated us with the changes we needed. We really appreciated that. Cons Once a contract is created the pricing is fixed. There is not an easy way to edit the pricing without doing it manually or creating a new contract. The program is more usefull (intuitive) with roofing than it is with exteriors. Review Source BR Brett R. Salesman Construction Used the software for: 2+ years ### "Easy to learn and to use" November 23, 2021 5.0 Pros We had some great training as we started using Roof Chief, and we to took it really quick. But I think even without training, we could have picked up in it. Cons Unfortunately in our area, there are many spots where we do not have internet connection, so on site use does not work, but that is a real minor complaint. Review Source AW Amanda W. President Construction Used the software for: 2+ years ### "Review" November 23, 2021 4.0 Pros I like how easy it is to link everything together from the appointment to ordering material Cons I wish you could send email reminders about appointments and project management Reason for choosing Roof Chief We were approached by Roof Chief and it was affordable Review Source EE Erin E. Project Manager/Estimator - Exteriors Division Construction Used the software for: 1-2 years ### "Overall a great way to manage construction projects" November 23, 2021 4.0 Overall, very good Pros Very easy to use and not cumbersome. I like that I can see what materials to order per job. Cons 2 things - 1) It would be great if RC integrated with QuickBooks 2) It would be great if there was an app Review Source Response from Roof Chief November 25, 2021 Hi Erin! Great news as we do integrate with QuickBooks. Please send us a message to help@roofchief.com and we'll be happy to walk you through the process. DL David L. Location Manager Construction Used the software for: 2+ years ### "Roof Chief Review" November 23, 2021 5.0 Pros This software has allow our multi-city company to consolidate our leads and customer, create and maintain professional estimate, order materials, and track our sales and profitability. I really appreciate the product and support. We made a wise choice going with Roof Chief Cons There are still some features that I would like to see implemented. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.