# Volopay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Volopay the right Spend Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233374/Volopay/reviews

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Volopay

4.5 (33)

[View alternatives](https://www.capterra.com/p/233374/Volopay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Volopay

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

AK

Ali K

Engineering ManagerTelecommunications, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Volopay has made it easy to use our business cards, all the while giving access to spend reports and receipts management.“

October 20, 2022

AN

Anneliese N

Deputy Finance ControllerAirlines/Aviation, 51 - 200 employeesUsed the software for: Less than 6 months.

“Reporting is not comprehensive where the billing statement is not fully supported by an integrated report.“

August 12, 2022

KS

KamilFahmi S

DirectorWholesale, 2 - 10 employeesUsed the software for: I used a free trial.

“I like the multi-currency and the account integration feature“

August 23, 2022

TT

Thanh T

Frontend EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“Tracking money use very good, have a list of expense“

September 20, 2022

WK

WenJie K

Customer SuccessRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“Volopay is consistently upgrading the user experience on their app.“

August 18, 2022

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John Epok P.  
Regional Platforms Lead  
Telecommunications  
Used the software for: 1-2 years

### "Secured Cost Management Through Volopay"

June 1, 2024

4.0

Overall experience with Volopay is okay based on our use cases and requirement. It’s a helpful tool but I believe there are things that needs to be improved.

Pros

\- secured SSO, generally logins OTP are needed inorder to proceed - expenses incurred on company card are automatically recorded - provides a holistic view of cost incurred which is later on helpful for decision-making and budget reviews

Cons

\- there are fields that needs to be manually filled out i.e. receipt upload, GL code etc - the new interface is very confusing

Review Source

KS

KamilFahmi S.  
Director  
Wholesale  
Used the software for: I used a free trial

### "Volopay, The easy way"

August 23, 2022

4.0

The begining to implememtation process was very clear and concise. The onboarding persneel that help my company was knowledgeable on the product.

Pros

I like the multi-currency and the account integration feature

Cons

the price could be more attractive especially for a start up like mine

Alternatives considered

[Spenmo](https://www.capterra.com/p/250344/Spenmo/)

Reason for choosing Volopay

Because of the good onboarding process and support

Switched from

[Aspire](https://www.capterra.com/p/187445/AspireIQ/)

Volopay provides more features

Review Source

VR

Verified Reviewer  
Senior Finance Manager  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "Manage the cost & Spending"

December 9, 2021

3.0

Good

Pros

Ease of using by various people & allow me to control their spending.

Cons

Complicated platform on top up & allocation.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Maange expense effortlessly"

December 9, 2021

5.0

Apart from amazing product, the support team is amazing. Always ready to help and listens to feature requests

Pros

Customer support is amazing , budget allocation can be automated but can also be manually controlled

Cons

Learning curve a little long especially for junior employees. There can be difference between view of admin and normal users

Reason for choosing Volopay

Customer support

Review Source

JP

Johann P.  
CFO  
Information Technology and Services  
Used the software for: 6-12 months

### "Product needs to be improved, but has a good customer support, that problems are taken care of."

December 6, 2021

4.0

I happy that the service exists, as it is in better than either an expensive ERP to a simple excel passed controlling with a bank account.

Pros

Instant payment possibility helps a lot when as a startup you want a simple and flexible process to keep your subscriptions paid - either by Credit Card or by a relatively quick payment function.

Cons

As an Accountant I would need more reporting possibilities, but have to create the reports manually by myself with excel.

Review Source

AD

Asim D.  
CFO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Sweet and Simple"

June 22, 2022

4.0

Sweet and Simple and yet effective and efficient that does all the basics and advanced features.

Pros

The overall ease of experience while working on it. The effective ways and features that allows to have a very good control and ease to manage the spending.

Cons

Not much - but we would like to have its official presence in more countries to have more global companies registered to it.

Reason for choosing Volopay

Based on personal preference

Review Source

VR

Verified Reviewer  
VP Finance  
Hospitality  
Used the software for: 1-2 years

### "A growing payment app that is business friendly and growing fastly"

June 22, 2022

4.0

Pros

We are the early adopter of Volopay, and I can see the aggressive improvement for them to expand and enhance. We like the part about cash rebate on the expense we pay by their volopay virtual card.

Cons

At the very early stage, some of the report or view can be confusing, like how much amount we have spent so far, versus how much money we remains. They can set up the card by budget, which is good in sense but difficult and confusing in visibility. Soon they allow to deactivate the budget, perhaps to allow easier use if we do not want to be restricted or hindered by the budget limitation.

Review Source

VR

Verified Reviewer  
Executive Director - Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "excellent platform for forex payments"

December 22, 2021

5.0

We've had a good experience with Volopay and would definitely recommend it to other businesses like ours which have a volume of forex payments on cards and regular bills.

Pros

The volopay platform is easy to use, offers competitive exchange rates and low charges so this is our preferred forex payment platform.

Cons

Some functionality could be improved that allows users more edit options without having to reach out to the customer support team.

Review Source

Roy L.  
MD  
Internet  
Used the software for: 6-12 months

### "good tool for financial controls"

September 15, 2022

5.0

Pros

all in one access to budgets and controls

Cons

nothing for now, if we sync into accounting software.

Review Source

Angelo H.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Volopay gives a great company debit card solution"

December 13, 2021

5.0

Easy to use and manage

Pros

Love the virtual card function and gives us the ability to use debit cards worldwide

Cons

The debit card doesn't support USD which is the currency we use.

Review Source

CJ

Chris J.  
Vice President of Growth  
Computer Software  
Used the software for: Less than 6 months

### "Good product. I would consider using it in the future."

August 15, 2022

4.0

Pros

It was simple to use. Good UX. Other than a couple of bugs, it worked well.

Cons

It was a little tedious to upload receipts for each expense. Maybe a feature that allows the user to create multiple expenses and then upload receipts in a batch would be helpful.

Review Source

GjL

Genesis james L.  
Accountant  
Telecommunications  
Used the software for: 2+ years

### "Volopay is great to use in Expense Management and booking for Accountants"

August 12, 2022

5.0

It was great and customer service is very proactive

Pros

Ease of use of the platform for Accountants

Cons

Co-pilot accessing the custom fields took some time

Review Source

VB

Vikram B.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Vrb Cabs - Fuel Expense Management "

August 30, 2022

5.0

Very Good .

Pros

Solution for Employee Transportations Companies for Manage Fuel Expense , keeping Track record , Earlier we are sending money to driver partner daily by phone and google pay , and daily user limit is 20 user per day , Our fleet size is 100+ so always needs to send money form 5 different account , Its quite difficult to manage track record and its taking time for manage .

Cons

User Experience , Easy to use , user friendly , Also view and accessible menu is easier to manage .

Reason for choosing Volopay

Costing is less , Possible to get credit line , No annual card cost only one time cost , Tech system is too fast and less errors .

Review Source

AK

Ali K.  
Engineering Manager  
Telecommunications  
Used the software for: 6-12 months

### "One of the best business card and expense management platform out there!"

October 20, 2022

5.0

Volopay has made it easy to use our business cards, all the while giving access to spend reports and receipts management. Given out global ambitions in our industry, the Volo card have critical to our finance, procurement and even engineering teams.

Pros

Really love the intuitive app, both we and mobile. Can't live without the comments to add additional context to the receipts.

Cons

Don't consider there to be any cons, the platform does its job as advertised and delivers beyond what it commits to.

Review Source

TAL

Trissa Alexandra L.  
Merchant Success Associate  
Computer Software  
Used the software for: 1-2 years

### "Way to go! "

August 26, 2022

5.0

Great to manage expenses

Pros

It's very smooth and convenient for online transactions. Good customer service too

Cons

Nothing that I can think of for now. I'm happy

Review Source

PS

Pankaj S.  
Head of Digital Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good product!"

October 12, 2022

4.0

Overall, happy to be on the platform!

Pros

I like the utility of the product in different scenarios. It allows budgeting, accounting and ensures the spending is in check with the help of reports. Customer support is also helpful and responsive

Cons

Nothing as such, however when you check the spends listed via the expense tab on the card. It refreshes every time you reach to the bottom of the page and then new items are added to the list. Hope that is something we can improve.

Review Source

KA

Khalid A.  
CFO  
Computer Software  
Used the software for: 6-12 months

### "Easy to use spend management system"

November 29, 2021

4.0

Pros

Easy implementation, great customer service, very well integrated to Xero. Cashback on foreign currency spend means the system pays for itself and more.

Cons

Can be improved with Apple Pay/Google Pay to allow for easier use of cards. Multi-step and dual approvals for Bill Pay would allow for all Volopay spend to be in line with company policy.

Review Source

JK

Jeremy K.  
Head of Finance  
Import and Export  
Used the software for: 6-12 months

### "Volopay - Corporate Card"

September 15, 2022

5.0

Pros

Easy reconciliation of monthly spend across the organization. Uploading proof of purchases / receipts is made much simpler by using the App.

Cons

Some initial issues with the App not being able to take and upload pictures. Some remittance delays along the way but resolved at the end.

Review Source

FM

Felix M.  
Engineering  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Volopay"

June 23, 2022

4.0

Pros

The software allows you to have complete control over company wide spending

Cons

The software is not supported on desktop-linux

Review Source

SR

Senator R.  
Finance Manager  
Financial Services  
Used the software for: 1-2 years

### "Volopay Make Transfer more Easier"

July 6, 2022

5.0

Pros

make remittance transfer is easiear and the transfer fee is more competitive

Cons

need to input the transaction 1 by 1, cannot do a bulk transfer

Review Source

TT

Thanh T.  
Frontend Engineer  
Computer Software  
Used the software for: 1-2 years

### "Good software for tracking money"

September 20, 2022

5.0

Pros

Tracking money use very good, have a list of expense

Cons

Cannot use for commercial software in Vietnam that not accept global visa.

Review Source

NS

Nick S.  
Finance Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Recommended for SMEs and Start-ups"

August 11, 2022

5.0

The most helpful LIVE chat support whenever I encounter any issues or have any questions to clarify.

Pros

User interface (from an administrator perspective) is very easy to use, intuitive.

Cons

Right now, Volopay has a "Virtual Card" and "Physical Card" capability. But the issue is that both cards are separate to one another and not linked, which means every cardholder who requests for a physical card will need their virtual card cancelled, and physical card re-setup. It would've been good if both cards were linked i.e. one and the same. But that's just my personal opinion.

Review Source

VR

Verified Reviewer  
Head of Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Good spend management software"

August 16, 2022

5.0

Strong

Pros

Product easy to set up and use. Good support.

Cons

Virtual cards not accepted at all Australian stores.

Review Source

VR

Verified Reviewer  
Senior Operations Executive  
Consumer Electronics  
Used the software for: Less than 6 months

### "Non-biased Volopay Review"

August 25, 2022

4.0

overall good, i would recommend it to the next startup if they need an option.

Pros

I like that it's easy to use for beginners or people who are not necessarily technologically inclined.

Cons

I'm not from finance, I use it to reimburse expenses etc mostly. Sometimes there are too many options it gets overwhelming.

Review Source

WK

WenJie K.  
Customer Success  
Retail  
Used the software for: Less than 6 months

### "Constant Improvement"

August 18, 2022

5.0

Pros

Volopay is consistently upgrading the user experience on their app. The recent change brought about new features that were previously available only on web. But with the change, uploading receipts & updating reimbursement details are much easier and simpler 🙌🏻 Well done Volopay

Cons

At the start the app was buggy, but with the consistent updates they improve the app over time to provide better value

Review Source

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