--- title: "ReviewFlowz Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewFlowz Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/233376/ReviewFlowz/" page_type: "product" language: "en" --- # ReviewFlowz Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReviewFlowz ## What is ReviewFlowz? Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications and reports to surface insights and share the right reviews, with the right teams, at the right time. Search, tag, access, and export all your reviews and testimonials. No more slide-decks with hand-picked testimonials. Everyone in your organisation can now access a continually updated, labeled database of customer quotes. Build engagement internally around customer reviews with our Slack app, allowing you to not only manage reviews easily from Slack, but also trigger conversations around actual customers' words. Create engaging review collection campaigns with our Magic Links to protect your reputation, increase your collection rates, and manage incentives properly. Showcase your best reviews & testimonials using dynamic and flexible widgets. Filter by keyword, context, reviewer info, and more. ## What is ReviewFlowz used for? [Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewFlowz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.reviewflowz.com&name=ReviewFlowz) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewFlowz 4.8 (25) VS. [4.7 (705)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (25) Ease Of Use 4.7 (203) Value For Money 4.9 (20) Value For Money 4.5 (196) Customer Service 5.0 (22) Customer Service 4.6 (193) ## ReviewFlowz alternatives Highest Rated [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about ReviewFlowz Overview ### Which roles and teams benefit most from ReviewFlowz? ReviewFlowz is most used by marketing, growth, and acquisition teams that need to monitor reviews, spot trends, and support reputation management. Product and customer operations leaders use it to capture feedback signals, while founders, executives, and business operations teams rely on it for visibility into customer sentiment and competitive positioning. Answer based on 25 reviews Overview ### What company size and industries is ReviewFlowz built for? ReviewFlowz is AI-first review management for small businesses, which make up 80% of reviewers, especially in Computer Software at 44%. It also serves midsize businesses at 20%, with additional adoption in Internet companies at 16% and Marketing and Advertising firms at 8%. Answer based on 25 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of ReviewFlowz? ReviewFlowz offers review monitoring, review requests, response management, and review sharing for reputation workflows. It also includes alerts/notifications, sentiment analysis, feedback management, and real-time analytics. Additional features cover multi-channel data collection, customizable reports, access controls/permissions, workflow automation, and third-party integrations. Integrations ### Which third-party tools and platforms does ReviewFlowz integrate with? ReviewFlowz integrates with Slack, Microsoft Teams, Google Sheets, Shopify, WordPress, Trustpilot, TrustRadius, and Gartner. Reviewer feedback strongly confirms Slack for review notifications and team channels, while the catalog also lists Google Chrome, Google Maps, and Zapier, giving ReviewFlowz 10 third-party platform connections overall. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does ReviewFlowz offer? ReviewFlowz provides live online sessions and documentation. Live online sessions support guided training with an instructor or product specialist, while documentation offers written reference material for self-paced review of setup steps and product features. Getting Started and Support ### What customer support options does ReviewFlowz offer? ReviewFlowz provides email/help desk support, FAQ/forum access, a knowledge base, 24/7 live rep support, and chat. Users describe the service team as very responsive, quickly resolving small export issues, while also noting that the product is still evolving and support helps them work through early gaps. Answer based on 2 reviews ## Features AI summary Based on 2,178 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**48%**) - **Review Monitoring** (**47%**) ReviewFlowz supports all three of the features reviewers rate most highly: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, organize and respond to feedback more effectively, and keep track of brand sentiment across channels, allowing teams to improve customer experience and maintain a stronger online reputation. Review Request 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Feedback Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Review Monitoring 5.0 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Notification 5.0 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Notifies a business when a review is left Reporting/Analytics 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ReviewFlowz 73 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CES Survey Structure: Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service - Commenting/Notes: Leave comments and notes on documents for others to view - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.9 (20) Free Trial Pro From $45 / location / month Premium From $70 / location / month Value for money 4.9 (20) 4.9 Based on 20 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (22) 5.0 Based on 22 reviews ## User reviews Overall rating 4.8 Based on 25 reviews Filter by rating 5(21) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BD Benjamin D. CMO Information Services ### "Fluid, simple and efficient product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 Fluid, simple and efficient reviews extracting tool Pros I used ReviewFlows to extract bulk reviews for my product. Met my needs with a simple, intuitive experience. On top, the company's \[sensitive content hidden\] is very good at advising on use cases and available for his customer. Cons I have absolutely nothing against this tool. It's simple, intuitive and works perfectly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Cori M. Global Director Customer Operations Computer Software ### "Great customer reputation management tool and service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 Fantastic! The product itself is everything we needed, and the team is incredible to work with - very response, supportive, and open to feedback. Would highly recommend. Pros Has all of the primary features we needed, including reporting/analytics, tracking all of our sites, tagging and understanding review feedback, gated links. The Reviewflowz team has been incredible to work with, adding review sites that were unique to our business. The price for what you get and the service made it an easy decision to go with Reviewflowz. We've been using the product for about 3-4 months now and are very satisfied and continuously impressed with the support we recieve. Cons Still a new product but they're releasing features quickly. This wasn't a problem for us as we were newly managing our customer reputation/reviews. The dashboards are simple, but it was more important to us that we had access to all of the data to create our own dashboards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lauren C. Digital Marketing Manager Warehousing ### "So far, so GREAT!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2023 We have just recently started using ReviewFlowz, but so far they have been amazing! \[sensitive content hidden\] and his team are so quick to respond! They are attentive and intentional. We shopped around for a long while trying to find the right fit, and at our current phase, this feels like a great fit! Super awesome support so far! Pros \- easy onboarding- super attentive team- easy to use- does all the basic functions we need Cons \- not a ton of intricate reporting options - at least not yet. I do believe if we told the team we needed a different report/different option they'd work to make it happen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GW Grace W. Senior Digital Marketing Manager Fund-Raising ### "Helped us see our reviews all in one place!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2023 10/10 Pros It was easy to sync up our various review sites into one Slack channel so all company stakeholders can see them come in and respond to them, use them as testimonials, and to use as feedback for our product team. Cons I'm still not positive how to sync up GMB to Slack but I need to go back and look! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2023 Thank you so much Grace, really appreciate you taking the time to share your thoughts! I've reached out over email about GMB, I'm sure we'll figure it out : ) DH David H. Digital Marketing Manager Computer Software ### "Very useful for b2b saas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2023 I highly recommend this software for managing customer reviews. It is user-friendly, efficient and has helped me to keep track of all my reviews in one place. The ability to respond to reviews and track their progress has been a game changer for my business. I have noticed an increase in positive reviews and overall satisfaction from my customers. I highly recommend this software to anyone looking for a comprehensive review management solution. Pros The ability to respond to reviews and track their progress Cons The integration of the software with other very specific tools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pierre L. Growth Marketing Manager Financial Services ### "Facile à mettre en place, facile d'utilisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2022 Très bonne Pros \- la qualité du support- la simplicité à mettre en place- gain de temps Cons Pour l'instant je ne trouve pas de point faible à ReviewFlowz. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LY Lay Y. Project Manager Computer Software ### "Worth a try!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 1, 2022 Super great! They have been very attentive to us as a client. I love the feeling that you weren't given a sale pitch, but a genuine conversation of what software could support you with. Pros Easy to implement and able to track via a communication channel, such as slack. Cons The product is still slightly a work in progress with some bugs, but I see really great potential. For the price, it's worth giving it a try and see if it adds value to your reputation strategy. Reasons for choosing ReviewFlowz It was fitting our current needs without all the extra flares. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BO Brooke O. Marketing Operations Manager Computer Software ### "Easy Review Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 30, 2022 Pros I love how easy it is to set up the Slack integration and send new reviews to our review channels. It's increased the visibility of our reviews across the organization and encourages conversations between different teams when reviews mention product features or specific campaigns. Cons It could be easier to edit flows en masse. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Aymeric P. Chargé d'acquisition Banking ### "Très pratique" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 30, 2022 Pros La simplicité et la rapidité pour obtenir des exports sur un volume de data important.Le choix assez important de plateformes sur lesquels on peut récupérer de la donnée Cons Quelques petits dysfonctionnements sur des exports vite rattrapés par le service client très réactif Reasons for choosing ReviewFlowz Réactivité du service client et qualité de la solution proposée Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Ayodeji O. Growth Marketer Health, Wellness and Fitness ### "Very Easy to use and easy to integrate on a slack channel " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 29, 2022 Reviewflowz has made review monitoring very convenient for my team. It is also very quick to set up different flows. Pros It was very easy and straightforward to set up the flows and the notifications gotten on slack were well detailed and structured. Highly recommend this service. Cons Only issue, we were unable to locate some review flows on the list searched on the platform initially. Which was then swiftly rectified by the support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/233376/ReviewFlowz/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.