# ReviewFlowz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ReviewFlowz the right Review Management solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233376/ReviewFlowz/reviews

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ReviewFlowz

4.8 (25)

[View alternatives](https://www.capterra.com/p/233376/ReviewFlowz/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 2nd, 2026

# Reviews of ReviewFlowz

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Raja K.  
Growth Marketing Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best tool for review management 👌"

June 9, 2022

5.0

Review management is easy and time to time updates of the ratings on all the review platforms (G2, Capterra, Trustpilot ...)

Pros

All of the reviews on different review platforms can be monitored and managed at on place with a user-friendly interface the best part is all reviews are sent to slack!!!

Cons

Till now no issues faced, everything is smooth

Review Source

BD

Benjamin D.  
CMO  
Information Services  
Used the software for: Less than 6 months

### "Fluid, simple and efficient product"

August 9, 2024

5.0

Fluid, simple and efficient reviews extracting tool

Pros

I used ReviewFlows to extract bulk reviews for my product. Met my needs with a simple, intuitive experience. On top, the company's \[sensitive content hidden\] is very good at advising on use cases and available for his customer.

Cons

I have absolutely nothing against this tool. It's simple, intuitive and works perfectly.

Review Source

LY

Lay Y.  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Worth a try!"

December 1, 2022

4.0

Super great! They have been very attentive to us as a client. I love the feeling that you weren't given a sale pitch, but a genuine conversation of what software could support you with.

Pros

Easy to implement and able to track via a communication channel, such as slack.

Cons

The product is still slightly a work in progress with some bugs, but I see really great potential. For the price, it's worth giving it a try and see if it adds value to your reputation strategy.

Reason for choosing ReviewFlowz

It was fitting our current needs without all the extra flares.

Review Source

CM

Cori M.  
Global Director Customer Operations  
Computer Software  
Used the software for: Less than 6 months

### "Great customer reputation management tool and service!"

December 14, 2023

5.0

Fantastic! The product itself is everything we needed, and the team is incredible to work with - very response, supportive, and open to feedback. Would highly recommend.

Pros

Has all of the primary features we needed, including reporting/analytics, tracking all of our sites, tagging and understanding review feedback, gated links. The Reviewflowz team has been incredible to work with, adding review sites that were unique to our business. The price for what you get and the service made it an easy decision to go with Reviewflowz. We've been using the product for about 3-4 months now and are very satisfied and continuously impressed with the support we recieve.

Cons

Still a new product but they're releasing features quickly. This wasn't a problem for us as we were newly managing our customer reputation/reviews. The dashboards are simple, but it was more important to us that we had access to all of the data to create our own dashboards.

Review Source

JR

Jérémy R.  
CTO  
Internet  
Used the software for: Less than 6 months

### "The solution to proactively exploit your online reviews "

August 2, 2021

5.0

I had a very good contact with the team. The setup was very easy and they answer all my questions pretty fast. I like their mindset and the direction they are taking. I am looking forward their expansion :)

Pros

We use it mainly to monitor all the reviews of our SaaS in one slack channel. It gives us the ability to act very quickly in case of bad reviews and we notice that this reactivity makes all the difference. We calculate our daily/weekly CS OKR based on this slack channel and gives us a very simple and lean solution to do it very fast.

Cons

The software will expand with other features that I am waiting for very much such as Google Sheets integrations which will enable us to automate the calculation of our daily/weekly OKR

Review Source

ML

Michael L.  
Director of Product  
Computer Software  
Used the software for: I used a free trial

### "Fast & easy way to automate capturing your reviews"

July 11, 2022

5.0

ReviewFlowz is a cornerstone to a "feedback river," ensuring my team and I are easily and consistently up-to-date on any new reviews in our Slack team. With recent new features, ReviewFlowz goes beyond that need, providing a fast, searchable database of all collected reviews. This means that from a product perspective, I'm able to search keywords (e.g., a feature we’re considering) to filter historical reviews.

Pros

It's a fast and easy way to set up capturing reviews, ensuring new ones are routed to relevant team Slack channels or email.

Cons

While it's fast and easy to set up, I ran into an issue getting one review feed active. However, ReviewFlowz was incredibly helpful, prompt, and thorough in helping me through resolving that issue. There have also been major enhancements to the service since I began trialing it.

Review Source

LC

Lauren C.  
Digital Marketing Manager  
Warehousing  
Used the software for: Less than 6 months

### "So far, so GREAT!"

October 11, 2023

5.0

We have just recently started using ReviewFlowz, but so far they have been amazing! \[sensitive content hidden\] and his team are so quick to respond! They are attentive and intentional. We shopped around for a long while trying to find the right fit, and at our current phase, this feels like a great fit! Super awesome support so far!

Pros

\- easy onboarding- super attentive team- easy to use- does all the basic functions we need

Cons

\- not a ton of intricate reporting options - at least not yet. I do believe if we told the team we needed a different report/different option they'd work to make it happen.

Review Source

NE

Nathannaël E.  
IT Asset Manager  
Computer Software  
Used the software for: 6-12 months

### "Centralizing your reviews on a Slack Channel"

June 3, 2022

5.0

Pros

What I like with ReviewFlowz is the configuration of workflows to receive our reviews from all our platforms. The tool works perfectly.

Cons

We just need to complete the list of Review Source with more marketplaces, all the popular ones used on the market and the tool will be perfect, but it was already very good. Keep it up and congratulations for the development of this tool.

Review Source

MOC

Marie Odile C.  
Inbound Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Very easy to use - Gain in productivity"

July 7, 2022

5.0

Pros

Very easy to use and implement solution. Gain in productivity : direct slack notifications

Cons

All good so far, I don't have any negative comment. In near future for big sized teams : add the ability to add members to dashboard with different roles

Review Source

DH

David H.  
Digital Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Very useful for b2b saas"

January 27, 2023

5.0

I highly recommend this software for managing customer reviews. It is user-friendly, efficient and has helped me to keep track of all my reviews in one place. The ability to respond to reviews and track their progress has been a game changer for my business. I have noticed an increase in positive reviews and overall satisfaction from my customers. I highly recommend this software to anyone looking for a comprehensive review management solution.

Pros

The ability to respond to reviews and track their progress

Cons

The integration of the software with other very specific tools.

Review Source

Pierre L.  
Growth Marketing Manager  
Financial Services  
Used the software for: Less than 6 months

### "Facile à mettre en place, facile d'utilisation"

December 2, 2022

5.0

Très bonne

Pros

\- la qualité du support- la simplicité à mettre en place- gain de temps

Cons

Pour l'instant je ne trouve pas de point faible à ReviewFlowz.

Review Source

GW

Grace W.  
Senior Digital Marketing Manager  
Fund-Raising  
Used the software for: Less than 6 months

### "Helped us see our reviews all in one place!"

June 26, 2023

5.0

10/10

Pros

It was easy to sync up our various review sites into one Slack channel so all company stakeholders can see them come in and respond to them, use them as testimonials, and to use as feedback for our product team.

Cons

I'm still not positive how to sync up GMB to Slack but I need to go back and look!

Review Source

Response from ReviewFlowz

June 29, 2023

Thank you so much Grace, really appreciate you taking the time to share your thoughts! I've reached out over email about GMB, I'm sure we'll figure it out : )

AR

Aron R.  
Head of Business Operations  
Financial Services  
Used the software for: I used a free trial

### "Convenient Slack connection"

May 4, 2022

5.0

We are testing multiple tools to bring user reviews to Slack; ReviewFlowz has proven to be a good one for getting notifications about new Trustpilot reviews.

Pros

It was easy to set up a connection to Slack. The notifications coming into Slack are clear and contain the information we wanted to have in there, not more, not less.

Cons

It wasn't always entirely clear what's included in the trial. When another team member connects a different flow, the flow management is slightly confusing.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

AL

Axel L.  
Founder  
Internet  
Used the software for: Less than 6 months

### "Excellent review monitoring solution"

July 27, 2021

5.0

So far so good! I set it up, it works, and that's about it! I wouldn't have it any other way.

Pros

The simplicity is really what I like best. It's dead simple to setup, and managing reviews in Slack makes review management super simple.

Cons

It would be great to have the option to translate reviews automatically. Would also like some best practices to deal with bad reviews

Reason for choosing ReviewFlowz

Simpler, and much cheaper. I like the no bullshit approach. They're not saving the world with this, but what they do, they do well.

Review Source

TF

Thomas F.  
Business developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really powerful intent monitoring"

August 4, 2021

5.0

So far, super satisfied. The setup is very simple, and Slack is a very cool interface to deal with this.

Pros

I use it to monitor other companies' reviews. Their bad reviews are very good leads if you're able to identify who wrote the review. Doesn't work 100% of the time but it mostly does, and it's very easy to leverage.

Cons

I'd love it of they we're able to help me identify who wrote each review. Lead gen meets review monitoring

Review Source

AO

Ayodeji O.  
Growth Marketer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very Easy to use and easy to integrate on a slack channel "

August 29, 2022

5.0

Reviewflowz has made review monitoring very convenient for my team. It is also very quick to set up different flows.

Pros

It was very easy and straightforward to set up the flows and the notifications gotten on slack were well detailed and structured. Highly recommend this service.

Cons

Only issue, we were unable to locate some review flows on the list searched on the platform initially. Which was then swiftly rectified by the support team.

Review Source

VV

Veli V.  
Designer  
Internet  
Used the software for: Less than 6 months

### "Very easy to set up a Slack bot "

August 9, 2022

5.0

Pros

Very easy to set up a Slack bot, invite it to specific channels, so people in marketing and product teams know what people are saying about our product.

Cons

Would have liked to use more features in a limited time-based trial, instead of unlimited time but feature-limited trial.

Review Source

KS

Kurt S.  
Growth Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Great tool to stay on top of reviews"

June 15, 2022

5.0

Really great, couldn't be happier with the solution!

Pros

Really easy to set up direct to Slack, and the support was awesome.

Cons

There are a few minor bugs in the software to iron out, but the support is amazing so they're always happy to help and fix any issues to get you up and running.

Review Source

CM

Carrissa M.  
Customer Support Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great free tool!"

August 18, 2022

5.0

Pros

I am using the free forever plan and it works great for my needs!

Cons

Unfortunately, I am not a large enough company to need many platforms. I wish there was a little larger free plan

Review Source

AC

Arthur C.  
Cofounder  
Computer Software  
Used the software for: Less than 6 months

### "Great experience"

July 30, 2021

5.0

Pros

Super easy setup and the notifications look great on Slack

Cons

Nothing so far, really happy with the product

Review Source

BO

Brooke O.  
Marketing Operations Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy Review Management"

November 30, 2022

4.0

Pros

I love how easy it is to set up the Slack integration and send new reviews to our review channels. It's increased the visibility of our reviews across the organization and encourages conversations between different teams when reviews mention product features or specific campaigns.

Cons

It could be easier to edit flows en masse.

Review Source

AP

Aymeric P.  
Chargé d'acquisition  
Banking  
Used the software for: Less than 6 months

### "Très pratique"

November 30, 2022

4.0

Pros

La simplicité et la rapidité pour obtenir des exports sur un volume de data important.Le choix assez important de plateformes sur lesquels on peut récupérer de la donnée

Cons

Quelques petits dysfonctionnements sur des exports vite rattrapés par le service client très réactif

Reason for choosing ReviewFlowz

Réactivité du service client et qualité de la solution proposée

Review Source

BC

Benoit C.  
Growth  
Computer Software  
Used the software for: 6-12 months

### "Really useful"

June 21, 2022

5.0

Pros

So easy to implement, every service of the company joined the slack channel and get excited!

Cons

I guess when we'll have lot of reviews, we'll have to pay more 🤣

Review Source

MP

Matteo P.  
Marketing manager  
Internet  
Used the software for: I used a free trial

### "Set up in 30 seconds"

July 7, 2022

4.0

Pros

I set it up in 30 seconds and with ease.

Cons

It's a very lite software, which is what i'm looking for. But, I am missing some basic features (account management, password / email changes, etc)

Review Source

NM

Nessim M.  
Head of Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Discovered via ProductHunt"

August 9, 2022

5.0

Pros

Nice and easy to use. Easy to add new review platforms

Cons

Not found yet. Product is still new so let's wait and see.

Review Source

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## Related categories

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Review Management](https://www.capterra.com/review-management-software/)