# ReviewFlowz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ReviewFlowz Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/233376/a

---

# 

 ReviewFlowz Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ReviewFlowz

## What is ReviewFlowz?

Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications and reports to surface insights and share the right reviews, with the right teams, at the right time. Search, tag, access, and export all your reviews and testimonials. No more slide-decks with hand-picked testimonials. Everyone in your organisation can now access a continually updated, labeled database of customer quotes. Build engagement internally around customer reviews with our Slack app, allowing you to not only manage reviews easily from Slack, but also trigger conversations around actual customers' words. Create engaging review collection campaigns with our Magic Links to protect your reputation, increase your collection rates, and manage incentives properly. Showcase your best reviews & testimonials using dynamic and flexible widgets. Filter by keyword, context, reviewer info, and more.

## What is ReviewFlowz used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ReviewFlowz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.reviewflowz.com&name=ReviewFlowz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ReviewFlowz

4.8 (25)

VS.

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (25)

Ease Of Use

4.9 (1,201)

Value For Money

4.9 (20)

Value For Money

4.8 (832)

Customer Service

5.0 (22)

Customer Service

5.0 (837)

## ReviewFlowz alternatives

[4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/233376/ReviewFlowz/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Review Monitoring

5.0 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Negative Feedback Management

5.0 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Review Notification

5.0 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

Reporting/Analytics

4.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Response Management

4.6 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Customer Experience Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

ReviewFlowz 70 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service

Leave comments and notes on documents for others to view

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Survey designed the measure customer satisfaction with a product, service, and more

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Used as a promotional or demonstration tool in sales and marketing presentations

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Allows for businesses to run a variety of different campaigns across different channels

Collect information from multiple sources

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Manage and support multiple locations

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Strategize and implement rewards for returning customers, employees and other members

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allows businesses to share their videos on social media.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.7 (25)

4.7

Based on 25 reviews

## Pricing

Value for money

4.9 (20)

Free Trial

Lite

$29.00

Flat Rate,Per Month

Pro

$129.00

Flat Rate,Per Month

Premium

$299.00

Flat Rate,Per Month

Value for money

4.9 (20)

4.9

Based on 20 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (22)

5.0

Based on 22 reviews

## User reviews

Overall rating

4.8

Based on 25 reviews

Filter by rating

5(21)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BD

Benjamin d.

CMO

Information Services

### "Fluid, simple and efficient product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2024

Fluid, simple and efficient reviews extracting tool

Pros

I used ReviewFlows to extract bulk reviews for my product. Met my needs with a simple, intuitive experience. On top, the company's \[sensitive content hidden\] is very good at advising on use cases and available for his customer.

Cons

I have absolutely nothing against this tool. It's simple, intuitive and works perfectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cori M.

Global Director Customer Operations

Computer Software

### "Great customer reputation management tool and service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2023

Fantastic! The product itself is everything we needed, and the team is incredible to work with - very response, supportive, and open to feedback. Would highly recommend.

Pros

Has all of the primary features we needed, including reporting/analytics, tracking all of our sites, tagging and understanding review feedback, gated links. The Reviewflowz team has been incredible to work with, adding review sites that were unique to our business. The price for what you get and the service made it an easy decision to go with Reviewflowz. We've been using the product for about 3-4 months now and are very satisfied and continuously impressed with the support we recieve.

Cons

Still a new product but they're releasing features quickly. This wasn't a problem for us as we were newly managing our customer reputation/reviews. The dashboards are simple, but it was more important to us that we had access to all of the data to create our own dashboards.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Lauren C.

Digital Marketing Manager

Warehousing

### "So far, so GREAT!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2023

We have just recently started using ReviewFlowz, but so far they have been amazing! \[sensitive content hidden\] and his team are so quick to respond! They are attentive and intentional. We shopped around for a long while trying to find the right fit, and at our current phase, this feels like a great fit! Super awesome support so far!

Pros

\- easy onboarding- super attentive team- easy to use- does all the basic functions we need

Cons

\- not a ton of intricate reporting options - at least not yet. I do believe if we told the team we needed a different report/different option they'd work to make it happen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GW

Grace W.

Senior Digital Marketing Manager

Fund-Raising

### "Helped us see our reviews all in one place!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2023

10/10

Pros

It was easy to sync up our various review sites into one Slack channel so all company stakeholders can see them come in and respond to them, use them as testimonials, and to use as feedback for our product team.

Cons

I'm still not positive how to sync up GMB to Slack but I need to go back and look!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2023

Thank you so much Grace, really appreciate you taking the time to share your thoughts! I've reached out over email about GMB, I'm sure we'll figure it out : )

DH

David H.

Digital Marketing Manager

Computer Software

### "Very useful for b2b saas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2023

I highly recommend this software for managing customer reviews. It is user-friendly, efficient and has helped me to keep track of all my reviews in one place. The ability to respond to reviews and track their progress has been a game changer for my business. I have noticed an increase in positive reviews and overall satisfaction from my customers. I highly recommend this software to anyone looking for a comprehensive review management solution.

Pros

The ability to respond to reviews and track their progress

Cons

The integration of the software with other very specific tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pierre L.

Growth Marketing Manager

Financial Services

### "Facile à mettre en place, facile d'utilisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2022

Très bonne

Pros

\- la qualité du support- la simplicité à mettre en place- gain de temps

Cons

Pour l'instant je ne trouve pas de point faible à ReviewFlowz.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LY

Lay Y.

Project Manager

Computer Software

### "Worth a try!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 1, 2022

Super great! They have been very attentive to us as a client. I love the feeling that you weren't given a sale pitch, but a genuine conversation of what software could support you with.

Pros

Easy to implement and able to track via a communication channel, such as slack.

Cons

The product is still slightly a work in progress with some bugs, but I see really great potential. For the price, it's worth giving it a try and see if it adds value to your reputation strategy.

Reasons for choosing ReviewFlowz

It was fitting our current needs without all the extra flares.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BO

Brooke O.

Marketing Operations Manager

Computer Software

### "Easy Review Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 30, 2022

Pros

I love how easy it is to set up the Slack integration and send new reviews to our review channels. It's increased the visibility of our reviews across the organization and encourages conversations between different teams when reviews mention product features or specific campaigns.

Cons

It could be easier to edit flows en masse.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Aymeric P.

Chargé d'acquisition

Banking

### "Très pratique"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 30, 2022

Pros

La simplicité et la rapidité pour obtenir des exports sur un volume de data important.Le choix assez important de plateformes sur lesquels on peut récupérer de la donnée

Cons

Quelques petits dysfonctionnements sur des exports vite rattrapés par le service client très réactif

Reasons for choosing ReviewFlowz

Réactivité du service client et qualité de la solution proposée

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Ayodeji O.

Growth Marketer

Health, Wellness and Fitness

### "Very Easy to use and easy to integrate on a slack channel "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 29, 2022

Reviewflowz has made review monitoring very convenient for my team. It is also very quick to set up different flows.

Pros

It was very easy and straightforward to set up the flows and the notifications gotten on slack were well detailed and structured. Highly recommend this service.

Cons

Only issue, we were unable to locate some review flows on the list searched on the platform initially. Which was then swiftly rectified by the support team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/233376/ReviewFlowz/reviews/)

Popular comparisons

[Trustpilot vs ReviewFlowz](https://www.capterra.com/compare/169618-233376/Trustpilot-vs-ReviewFlowz) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)