--- title: "XCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XCare Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/233418/XCare/" page_type: "product" language: "en" --- # XCare Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XCare ## What is XCare? Xcare is the unified patient engagement platform designed to increase patient flow for healthcare practices. From their online booking to the patient feedback and every touchpoint in between, Xcare connects the entire patient journey. Xcare’s platform automates mundane and time-consuming processes and helps practices attract, communicate with and engage patients to grow their business. ## What is XCare used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Dental](https://www.capterra.com/dental-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XCare?[Manage this product listing](https://www.g2.com/products/xcare/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XCare 5.0 (2) VS. [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $149 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (265) Value For Money 5.0 (2) Value For Money 4.3 (246) Customer Service 5.0 (2) Customer Service 4.4 (247) ## XCare alternatives Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about XCare Overview ### What company size and specific industries is XCare built for? XCare is designed for organizations in Canada and the USA that need a healthcare-focused solution. The vendor description does not specify a company size, so the target audience appears to be healthcare providers and related organizations rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of XCare? XCare offers appointment scheduling, online booking, billing and invoicing, and payment processing for medical workflows. It also includes patient intake, records management, patient monitoring, waiting time tracking, alerts and notifications, SMS messaging, customizable reports, and third-party integrations, with HIPAA-compliant support for multi-location operations. Getting Started and Support ### What training and onboarding options does XCare offer? XCare provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does XCare offer? XCare provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users several ways to get help, although no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,563 Reputation Management reviews Capterra data shows that buyers of Reputation Management software rank the following features as their top priorities: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) XCare includes **Review Request**. However, it does not offer **Negative Feedback Management** or **Review Monitoring**. Its support for **Review Request** helps businesses consistently ask customers for feedback at the right time, increasing review volume and giving teams more opportunities to build credibility with potential buyers. Automated Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Mobile Alerts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications via mobile devices Multi-Location 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations XCare 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Scheduling: Track and organize online shifts - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Review Request: Allows businesses to request reviews from their customers - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Waiting Time Tracking: Estimated waiting time in the queue --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $149.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VS Vageesj S. Dentist Health, Wellness and Fitness ### "Excellent value to digitize your practice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2022 Patient intake ease; appointment and AR reminders. Pros A special app for patients, as opposed the office, to use. Cons Training the staff and informing patients of the change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dr sandeep W. Dentist Health, Wellness and Fitness ### "Wonderful platform and App !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2022 Pros Very user friendly AI driven portal easy to integrate with your existing software ! Patients like the personalized App for confirmations and their accounts are maintained sexily on their smart phones. Highly recommended ! Cons Sync issues if server is down some times ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.