--- title: "DearDoc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DearDoc Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/233420/DearDoc/" page_type: "product" language: "en" --- # DearDoc Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DearDoc ## What is DearDoc? DearDoc provides over 2,500+ SMB doctors, physicians and health and wellness practitioners a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc’s suite of tools and services include: AI SmartChat, AI Autodialer, Review Generator, Testimonial Displayer,Text-to-Pay Software, Google Integration, Website Design & Management, SEO Services, and Social Media Management. ## What is DearDoc used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 30 user reviews Reviews sentiment Positive 83% Neutral 3% Negative 13% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DearDoc?[Manage this product listing](https://www.g2.com/products/deardoc/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DearDoc 4.3 (30) VS. [### ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (30) Ease Of Use 4.6 (566) Value For Money 3.7 (26) Value For Money 4.3 (447) Customer Service 4.2 (25) Customer Service 4.3 (555) ## DearDoc alternatives [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Review Wave](https://www.capterra.com/p/157424/Review-Wave/) [4.7 (70)](https://www.capterra.com/p/157424/Review-Wave/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157424/Review-Wave/) [CheckinAsyst](https://www.capterra.com/p/232243/CheckinAsyst/) [4.4 (47)](https://www.capterra.com/p/232243/CheckinAsyst/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232243/CheckinAsyst/) [View all alternatives](https://www.capterra.com/p/233420/DearDoc/alternatives/) ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra data shows that buyers of Patient Engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) DearDoc includes **HIPAA Compliant**, but it does not include **Charting** or **Appointment Management**. Its support for **HIPAA Compliant** is especially important for healthcare organizations that need to protect patient information, maintain privacy standards, and reduce compliance risk, helping businesses handle patient communications more securely and build trust with patients. Communication Management 4.0 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Messaging 4.1 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Communicate using messages within the system Workflow Management 4.1 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Live Chat 4.7 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Ability to chat online in real time Patient Engagement 4.0 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Appointment Scheduling 3.8 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Schedule appointments via a calendar DearDoc 15 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Digital Intake Forms: Provides digitized intake forms both for patient and physician use - Electronic Payments: Electronically collect payments for goods or services - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (30) 4.4 Based on 30 reviews ## Pricing Value for money 3.7 (26) ### Starting price Free trial not available Value for money 3.7 (26) 3.7 Based on 26 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (25) 4.2 Based on 25 reviews ## User reviews Overall rating 4.3 Based on 30 reviews Filter by rating 5(20) 4(5) 3(1) 2(1) 1(3) Mentioned topic Sorted by most recent PL Perry L. Optometrist Medical Practice ### "DearDoc is great." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 17, 2026 They deliver what they promise, exceed expectations, and have a wonderful product that allows Lake Oconee Eye Care to serve our community. Pros DearDoc and our representative \[sensitive content hidden\] are helping our practice grow our patient volume 10% per year. Cons I do not have anything negative to say about DearDoc. They have consistently helped our practice continue to grow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Keysha G. Owner Medical Practice ### "Helpful for Growing Our Online Presence and Generating Leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2026 Overall, my experience with DearDoc has been positive. The platform has helped ZenVita Med Spa improve its online presence and bring additional potential clients into our pipeline. \[sensitive content hidden\] has been especially helpful, responsive, and attentive throughout the process. He takes the time to address my questions and concerns and makes sure I feel supported. Having that level of personalized service has made a significant difference in my overall experience with DearDoc. Pros DearDoc has helped increase our online visibility and generate new leads for the practice. I like having tools that make it easier for potential clients to find us, learn about our services, and connect with us. The platform has also helped strengthen our overall digital presence. Cons The biggest challenge has been the quality and conversion of some of the leads. We receive inquiries, but not every lead is genuinely ready to book or responsive when we follow up. I would like to see stronger lead qualification and more tools focused on converting inquiries into actual appointments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sheldon L. Owner Health, Wellness and Fitness ### "Not working as promissed" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 September 11, 2026 Diminishing returns. Does not seem to be delivering results that were promised Pros Easy setup. Cons Not performing like it has in the past. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB RITU B. Owner CEO Health, Wellness and Fitness ### "Deardoc for CPC" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 9, 2026 No major AI use. They have inaccurate reporting. Everything has to route through them. They are all very nice but no help when trying to do any high level integration or development. Pros ease of use for patients and staff like having new patient flow in one place for tracking. They helped build a dashboard that staff could use. Cons No meaningful API with my EHR so everyone is working on 2 different systems. They do not let you create your own forms or inactivate users. You have to reach out to them to do that. Even with admin level access Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michelle C. Office Manager Veterinary ### "Great with new leads" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 8, 2026 So far good, we are new to Dear Doc but they change anything you want changed in a fast manner. They have good ideas for you to utilize their services Pros Increased in leads. They were good about putting in place the things that we wanted on our website. Cons Hard to find a phone number to talk with something. Its hard to find you all on the internet. It might just be that my boss didnt forward any information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HZ Halim Z. COO Medical Practice ### "They bring great value with the money you invest in!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2026 Every time I speak with a different specialist, they help fast, clearly, effectively and with the best intention and polite. Pros They have a big ecosystem in place to bring new patients to our clinic with the highest intend to buy. Cons It is too big that sometimes you don't know how to scale it more with what is working than just adding new tools. Alternatives considered [Google Marketing Platform](https://www.capterra.com/p/213341/Google-Marketing-Platform/) Reasons for choosing DearDoc I think it is a great tool to bring patients that actually are looking to fix their personal issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Owner-Chiropractor Health, Wellness and Fitness ### "Great products, great support. Would recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 5, 2026 My experience has been great. They have helped me build an online presence with a great website design and have an aid to talk to patients while I am treating. They have helped me save a lot of time being able to answer questions without me. I am a solo employee in the office, so the automation has been needed! Pros They built a great website, and the AI chatbot has been great with answering new patients' questions or passing me a message of what i need to answer before I even reach out. Cons As a small business, price is always the answer. In reality I have no dislikes. It works as needed and does everything I need it to daily with no issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lindsey H. Manager Medical Practice ### "Great team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2026 The change to DearDoc has been smooth and without issues. The transition from the other company was seamless and they did a great job streamlining what we need here. They are amazing! Pros Very attentive when you need it. Great company and has been enjoyable to work with. \[sensitive content hidden\] was so fast and efficient with a change I needed today. So polite and was kind, prompt and helpful. Cons Phone calls are scheduled and its mostly online communication. Its fine but sometimes I like to speak to a person. They're great though! Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Texting was never working and would freeze, etc etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Michael L. Director of Operations Medical Practice ### "Dear Doc Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 31, 2026 They have been great to work with over the years. They do keep innovating and upgrading features to help our practice. Pros \[sensitive content hidden\] was very thorough and helpful walking us through options. She took her time and made sure she explained everything. Cons The call ended up going significantly longer than we had scheduled so I had to bump a meeting to finish. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing DearDoc They work with Ophthalmology consistently and know the market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Ishala M. Office Assistant Medical Practice ### "Amazing Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 26, 2026 Its been great. Customer service is amazing. All my issues have been handled in a timely manor. Staff is very nice. Pros I love the ability to communicate with the patients seamlessly. The customer service has been great. Cons It's not connected to my Dentrix system with the schedule. It doesn't auto confirm appointments. That might be something my doctor opted out for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Manager Hospital & Health Care ### "Dear Doc is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 21, 2026 Pros DearDoc is super user friendly and easy to navigate. One of the best parts is knowing I can reach out whenever I need help and get the support I need. \[sensitive content hidden\] has been especially helpful, responsive, and great to work with. I really appreciate the customer service and support! Cons Everything is great! If issues arise, they're quickly solved via chat or a quick call. They quickly fix it and keep us updated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB James B. President Health, Wellness and Fitness ### "Review of DearDoc" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 13, 2026 Pros Straight forward information and review. Has met office goal for the last 2 months and increased our Review rating Cons Didn't seem like different staff were aware of my scheduled appointment with one of their other colleagues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NY Neckeshia Y. Veterinarian Veterinary ### "Good product " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 6, 2026 The overall experience is good. It is a platform that is easy to navigate and it gives clients the option to leave a private review Pros Customer support response is very quick and they've dealt will all issues in a timely manner. Ease of use Cons The call feature had a lot pf issues and calls were not coming in before the emails confirmations for appointments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeannett M. Nurse practitioner Medical Practice ### "Thank you DearDoc " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 It has been pleasantly surprisingly positive. We now understand how important our website presence can be. Pros It helps us establish real time connections with patients and potential new patients through our website and not social media. Cons Originally, dear doc pop ups on our website was too aggressive and over whelming. However, we did ask DearDoc to reduce the pop us and this helped restore the feeling of ease in our website we try to portray. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sandra H. Owner Health, Wellness and Fitness ### "DearDoc Efficient and Effect!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2026 The platform is consist in service, ease of use and the quality of support. Also the added benefit and monitoring and building the business for greatest impact on ROI. Pros Patient Communication, Customer Support and Features all of which were promised and have been derived without question. Cons During the brief period we have been working with DearDoc, we have not been disappointed or dissatisfied with the service or support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marc S. Owner Medical Practice ### "Exceptional Support, but Mixed Product Results" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 July 30, 2026 My experience has been mixed. \[sensitive content hidden\] has provided exceptional five-star support and has been one of the strongest aspects of working with DearDoc. However, based on the actual performance of the AI tools and the limited SEO gains we have experienced, I would rate the DearDoc product itself approximately three stars. I appreciate the quality of the customer service, but I would like to see the technology and measurable results better match what was represented. Pros \[sensitive content hidden\], my support representative, has been stellar. She is consistently quick to respond, communicates clearly, and takes the time to listen and understand my questions and concerns. Her service has absolutely been worthy of five stars. Cons The product itself has not fully met the expectations established during the sales process. The AI has not performed as effectively or consistently as advertised, and we have not seen the level of SEO improvement we expected from the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dr. Tameka L. Practice Administrator Hospital & Health Care ### "DearDoc is a gamechanger! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 Great investment and return on investment. We don't miss a phone call. We can assist in-person customers quickly. Pros Value for money, customer support, ease of use, timely responding, appointment scheduling, and they respond within a minute. Cons There was nothing we liked least about DearDoc. I encourage potential customers to request training and access to all DearDoc services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Gloria W. physician Hospital & Health Care ### "dear doc and \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 28, 2026 excellent- really good for doctors. I would send to other docs. I have sent my colleagues to you all. Pros \[sensitive content hidden\] was great and helpful and gave me great metrics. useful in showing my SEO problems. He was full of facts and info. Cons the webportal -i dont see a way to chat with customer service. it is too crowded for me, the end user--I am the client. Switched from [Online Reputation Management](https://www.capterra.com/p/10031115/Online-Reputation-Management/) they went out of business. they were good Alternatives considered [Zocdoc](https://www.capterra.com/p/10032407/Zocdoc/) Reasons for choosing DearDoc it was cheap at the time. it was good. now it is more competitive pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mahmoud S. Podiatrist Hospital & Health Care ### "Very Happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 \[sensitive content hidden\] was very freindly and guided me through out set up and followed up to check progressing. Pros It works and was able to increase patient volume within short amount of time. Price is also very reasonable Cons I had 1 issue with the Dear doc which was the push for review feature. This was done manually however when the feature was integrated automatically with the EMR it was not functional with my particular EMR. This issue was there later settled Deardoc supervisor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicholas M. CEO Alternative Medicine ### "Great experience overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2026 Very informative and helpful. The team over at Dear doc seems to be up to date on all the new tech that is coming out. Pros \[sensitive content hidden\] has been great and he has helped me see my results and provided great insight. He was able to provide great information. Cons There does not seem to be any cons at this time. The team has been super helpful and provided great insight. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rebecca C. Owner and Veterinarian Veterinary ### "Thank you, Dear Doc! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 10, 2026 Everyone at DearDoc has been friendly and knowledgeable. Mostly recently, I had a meeting with my dedicated growth manager \[sensitive content hidden\] who updated me on our DearDoc results and offered several new options to bring in further clients. Pros It's only been a few months since we signed on with DearDoc but my practice is already experiencing increased ease of communication with both existing and new clients. Cons Cost is always a factor so adding on additional services can be cost prohibitive at times though I know the potential return on the investment can help in the long run. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mark L. Doctor Health, Wellness and Fitness ### "GOOGLE AI and posting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 7, 2026 My experience with \[sensitive content hidden\] was great. She seems like she knows her stuff. Top notch. It seemed effortless to talk with her Pros Taking control of Google and knowing the algorithms of Google. Seems like a lot of detail to be listed at the top Cons Pricing and feel like I should have to think about if I want to move forward when not too sure and there are additional fees and setup fees should be waived for current clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM aaron M. CEO owner Health, Wellness and Fitness ### "cool features" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 7, 2026 Pros \[sensitive content hidden\] is easy to talk to and has great sales tactics. Honestly, every time i talk with him i'm just thinking man he must really practice his sales calls techniques and strategies. i'd love to adopt some of them. haha Cons I'm still unsure if deardoc has been the best investment for my business. I like the products i have but not sure if it's worth what i pay for it or if that is what is getting us any extra business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Russell H. Nurse practitioner Health, Wellness and Fitness ### "Ai can help people " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2026 Staff like \[sensitive content hidden\] have been responsive and our company has bene growing as a result of the services. Pros We have been able to increase our leads and referrals through traffic online. Patients seem to appreciate the responsive Cons There is a strong sales pitch feel and every check ins seem like they want to add services that of course cost more money Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Executive Marketing and Advertising ### "Parents Get Answers Fast and Bookings Happen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 26, 2026 The AI chat handles worried parent questions about symptoms or visits with a caring tone and helps them book without long holds. It has eased our peak hours significantly. Parents receive quick info that makes them feel supported. Pros Excellent handling of high-volume inquiries typical in pediatrics, plus it improves family connection to the practice overall. Implementation guidance from the team made rollout painless. Cons Nothing major stands out as a drawback so far. There were a few small adjustments during the initial setup, but after that the platform has been stable and easy to manage. Overall, it has been a smooth experience with no ongoing issues affecting our daily workflow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ModMed vs DearDoc](https://www.capterra.com/compare/124590-233420/EMA-vs-DearDoc)