# AtomX Live Chat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AtomX Live Chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/233453/Live-Chat/alternatives

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# 

 AtomX Live Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

AtomX Live Chat

## What is AtomX Live Chat?

AtomX's multi-channel Live Chat led customer engagement solution provides customers with instant support in real-time and out of office hours. Never miss a message with the fully integrated offline ticketing solution, giving customers the power to connect across all social platforms including Whatsapp, SMS, Facebook & web The intelligent routing feature further ensures each customer is transferred to the most appropriate agent for shorter response times, ensuring greater customer satisfaction

## What is AtomX Live Chat used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AtomX Live Chat

0.0

VS.

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (16,293)

Value For Money

0.0 (0)

Value For Money

4.5 (11,362)

Customer Service

0.0 (0)

Customer Service

4.4 (10,583)

## AtomX Live Chat alternatives

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.4 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Autoresponders

Create and automatically send premade copy in response to customer messages

Canned Responses

Shortcuts for inputting frequently used messages

Chat/Messaging

Communicate using direct chat or messages within the system

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Branding

Add customized logos and colors to align with company branding

AtomX Live Chat 22 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Manage, store and organize emails within the system or via third-party apps

Public or private sharing of digital files such as documents, audio/video, images, and more

Track interaction history by documenting conversations for contacts

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Form to collect visitor contact information when live chat isn't available

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with consumers

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow customers/users to submit support queries and service requests

Gauge satisfaction and receive information for improvement and success

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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