---
title: "Fonteva for Associations Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fonteva for Associations Software - reviews, pricing plans, popular comparisons to other Membership Management products and more."
source_url: "https://www.capterra.com/p/233481/MemberNation/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Fonteva for Associations Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fonteva for Associations

## What is Fonteva for Associations?

Fonteva Membership is an association management software (perfect for medium/large organizations with 10+ staff users) that combines Salesforce, the worlds #1 CRM, with the features member-based organizations require to develop and nurture constituent relationships and achieve their mission, including: membership & CRM, member portals, communities, microsites, meetings, events, eBusiness, revenue accounting, reports, dashboards, and a development platform.

## What is Fonteva for Associations used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Community](https://www.capterra.com/community-software/)

Top alternative

Featured

Overall rating

Based on 88 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

2%

Starting price

$175

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fonteva for Associations

4.6 (88)

VS.

[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$175

Per Month

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (87)

Ease Of Use

3.7 (182)

Value For Money

4.6 (64)

Value For Money

4.0 (144)

Customer Service

4.7 (80)

Customer Service

4.3 (168)

## Fonteva for Associations alternatives

[4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/)

Starting price

$829.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (805)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (108)](https://www.capterra.com/p/47310/MemberLeap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/233481/MemberNation/alternatives/)

## FAQs about Fonteva for Associations

Overview

### What problems does Fonteva for Associations solve?

Fonteva for Associations solves fragmented membership, event, commerce, and payment workflows by centralizing member records, renewals, registrations, ticketing, donations, and transactions in Salesforce. Association administrators, membership teams, event planners, and nonprofit staff benefit from configurable member portals, self-service account management, targeted reporting, and visibility into member lifecycle and purchase data.

Answer based on 55 reviews

Overview

### Which roles and teams benefit most from Fonteva for Associations?

Fonteva for Associations is most used by membership, marketing, and data management teams that maintain member records, renewals, communications, and event participation. IT leaders, web development managers, security engineers, and QA analysts support system administration, integrations, website functions, and data quality, while executives monitor association operations and membership performance.

Answer based on 76 reviews

Overview

### What company size and specific industries is Fonteva for Associations built for?

Fonteva for Associations is designed for associations, non-profits, alumni groups, user groups, and other membership-based organizations of any size. It fits organizations that manage memberships and related operations across these sectors, rather than a single company-size segment or general business market.

Features and Usability

### What are the key features of Fonteva for Associations?

Fonteva for Associations includes core membership management for renewals, member portals, directories, dues, and member communities. It also offers event management with registration and ticketing, Salesforce-based CRM and customization, eCommerce and payment processing, plus configurable reports, dashboards, accounting, and donation tracking.

Answer based on 37 reviews

Integrations

### Which third-party tools and platforms does Fonteva for Associations integrate with?

Fonteva for Associations connects natively to Salesforce Sales Cloud.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Fonteva for Associations?

Fonteva for Associations offers in-person training, live online sessions, webinars, documentation, and videos to support implementation and ongoing learning. Reviewers report that nontechnical staff and everyday users can pick up navigation quickly, while administrators and technical teams need more time to understand the Salesforce-based data structure, configuration, reporting, and maintenance.

Answer based on 30 reviews

Getting Started and Support

### What customer support options does Fonteva for Associations offer, and how do users rate the experience?

Fonteva for Associations offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and knowledgeable during implementation, training, and issue resolution. However, some report that advanced support and configuration may involve third-party providers, with longer implementation timelines and less predictable costs.

Answer based on 17 reviews

Features and Usability

### What features does Fonteva for Associations offer?

Fonteva for Associations provides a broad association management feature set for memberships, events, stores, communities, fundraising, and reporting. Association administrators value its Salesforce-based flexibility and member self-service tools, while less technical teams may face a learning curve, managed-package configuration limits, and gaps in specialized needs such as retention tracking or complex donation handling.

Answer based on 29 reviews

Features and Usability

### Is Fonteva for Associations easy to use?

Fonteva for Associations offers a clean, configurable interface and member-facing pages that association staff generally find easier to navigate than older databases. Its connected Salesforce records support flexible workflows, event registration, and portal experiences, but initial setup, advanced reporting, and design changes can require administrator knowledge, custom development, and time.

Answer based on 23 reviews

## Features

AI summary

Based on 4,125 Membership Management reviews

Capterra data shows that buyers of membership management software rank the following features as their top priorities:

-   **Registration Management** (**56%** of reviewers rated this feature as critical)
-   **Member Database** (**62%**)
-   **Payment Processing** (**62%**)

Fonteva for Associations supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help organizations manage event sign-ups, keep member records accurate and up to date, and handle payments efficiently, allowing teams to run membership operations with better consistency and less manual work.

Member Database

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Payment Processing

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Dues Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and collect membership dues

Member Directory

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Committee Management

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage a group of members established for coordinating plans, programs, or other initiatives

Membership Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Fonteva for Associations 33 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Electronically collect payments for goods or services

Create and send email blasts/campaigns

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Activities related to raising money for a specific cause

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Accept, record, and reconcile financial transactions

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.5 (79)

4.5

Based on 79 reviews

## Pricing

Value for money

4.6 (64)

Basic

$175.00

Per Month

Value for money

4.6 (64)

4.6

Based on 64 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (80)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (80)

4.7

Based on 80 reviews

## User reviews

Overall rating

4.5

Based on 88 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(62)

4(21)

3(3)

2(1)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Haris H.

mechanical engineering

Used the software for: Less than 1 year

### "Comprehensive Association Management Platform with Flexible Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 21, 2024

Fonteva for Associations offers an all-in-one, scalable solution for managing associations of all sizes. Though it requires time and effort to master, the platform's flexibility and depth of features make it a great choice for associations looking to streamline operations and improve member engagement.

Pros

Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place. Its seamless integration with Salesforce allows for enhanced CRM capabilities, and the platform’s customizable features ensure that it can be tailored to meet the specific needs of any association. The reporting tools are robust, making it easy to generate insights and track membership trends. The event management functionality, including ticketing and registration, is a real game changer, especially for large conferences.

Cons

While the platform is powerful, it does come with a steep learning curve, especially for non-tech-savvy users. The initial setup and customization process can be time-consuming and may require dedicated support from the Fonteva team. Additionally, some of the advanced features feel a bit pricey compared to other solutions in the market.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Membership and Meetings Manager

Used the software for: 3-5 years

### "With great complexity comes great responsibility"

4.0

December 3, 2024

Pros

I work for an association/non-profit management company that uses Fonteva for several organizations. We have been able to manage the databases of up to 8 organizations under one business account. This allows us to exchange knowledge, ideas, and training among our sub-teams. I admire Fonteva's engaging user interface for the staff-side, since many association databases are rigid, outdated, and not user friendly. I admire the object-based interconnected nature of Fonteva, with all "objects" (ex. Contacts, Accounts, Items, Sales Orders, Payment Methods, etc.) connected to each other in some way which allows for more diverse and flexible use cases. Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience. You can create as many ticket types for an event as you would like, and create different registration forms connected to different ticket types. You can easily track all kinds of data. For example, if you want to figure out which payment method was used at what time for a purchase, you can click into the sales order, the related e-payment, the related payment method, and view the details of that data piece accordingly. The relational nature of this complex database allows for ample opportunity and an increasingly stronger, more engaging user-experience for your association's members. This object-based nature also allows for sufficient reporting. Some examples include, but of course aren't limited to the following: you can pull from fields of multiple objects to report on member companies who joined the association after January 2023 and are based in Florida, you can report on attendees with a particular certification who attended the last two annual conferences, members who are volunteering on committees, and whatever else you can think of. The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.).

Cons

With ample possibility comes ample headache at times. Fonteva is so complex that it can lead to troubleshooting, glitches, and other problems that can become a nightmare for your staff and members. Having a dedicated IT/tech person on staff to manage Fonteva and serve as staff liaison is a MUST. We often run into several issues with flow (triggering a set of actions in the database, such as a purchase of a membership item activating a membership and sending a welcome email). We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on. For example, if you are using the "Accounts with Contacts" reporting template, you could only pull fields that are connected to those object types. You wouldn't be able to pull up, say, Attendee IDs, so you want to ensure your report template will allow you to report on the proper objects before getting in the weeds with building it out. For specific data requests, staff often needs to export different reports into Excel, and then use their own manual Excel skills to sort through data as needed, since Fonteva has limited report templates. It would be nice to be able to report on all kinds of data and eliminate manual labor in Excel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Director of Marketing and Online Development

Used the software for: 1-3 years

### "Fails to deliver on many promises. Lots sacrificed with little payoff."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 1, 2020

Pros

I like that it's built on Saleforce CRM.

Cons

Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Frank G.

Director, Information Management

Used the software for: 3-5 years

### "My thoughts on Fonteva AMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 18, 2021

Pros

The best thing about Fonteva is that it is on the Salesforce platform. Having the ability to configure the AMS with Salesforce has been a dream come true for us. In regards to Fonteva itself, I really like the flexibility it provides in solving business solutions as well as the amount of time saved with basic management of association management. My staff really loves Salesforce/Fonteva and that wasn't the case for our legacy platform. With staff buy-in, we're able to get a lot done now with our AMS.

Cons

Fonteva is not a platform you can learn overnight. Your staff must devote time to learn the structure before any sort of major configuration or custom work. More than likely, a 3rd party resource should be brought to help and assist with any sort of business objectives in order to configure the platform properly. Lastly, avoid custom code as much as possible because the more you learn about the tool, the higher likelihood you'll be able to configure a solution using out of the box tools with Salesforce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shruti K.

Deputy Director Enterprise Applications

Used the software for: 3-5 years

### "This is one of the best cloud based CRM out there for Membership Management. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 16, 2020

The product is the best out there and has lot of options to customize. The staff is very supportive.

Pros

Software is easy to use and has lot of flexibility to tailor it as per the association needs.

Cons

The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Julia R.

Sr. Director of Operations

Used the software for: Less than 1 year

### "Six months in and loving it"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2019

Platform user - we use Fonteva for membership, events and e-commerce. We had a great planning and implementation process. The Fonteva team is honest, transparent, good partners (they tell you when you are trying to do something that doesn’t make sense in the system), and highly responsive.

Pros

Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support

Cons

Reporting is not always intuitive and does often require admin support to do higher level reporting

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Data Management Specialist

Used the software for: I used a free trial

### "Awesome Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2019

Fonteva is a fabulous company but the Fontevans are are absolutely the greatest group of folks to work with!

Pros

Ease of use. We needed a product that would work with our business model which is unlike regular membership processes.

Cons

I think its a great product so far. I have no cons at this time!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Harry A. R.

Chief Technology Officer

Used the software for: Less than 1 year

### "Top Notch Association Management Software"

5.0

August 17, 2018

Pros

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association.

Cons

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alexander H.

Technical Consultant

Used the software for: Less than 1 year

### "Out of the Box Customer/Membership Management Works Fantastically"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2017

Pros

As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva. This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. As a bonus it fills in the (many) gaps left behind by the Service Cloud that Salesforce hasn't built yet. And it saves me on the budget for when customers have big ideas.

Cons

Custom development on top of Fonteva's platform can be difficult because in addition to the usual Salesforce quirks you have to take into account, you also need to learn and understand how Fonteva's platform is built.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Cesar A S.

Analista

Used the software for: Less than 1 year

### "The best Association Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 22, 2018

Fonteva help us making easier the reports of accounting through their Dashboard and Reports tool, with this module we can saw how we are spending our money and in which direction we have the put the organization for the best future of it.

Pros

With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do.

Cons

Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/233481/MemberNation/reviews/)

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Popular comparisons

[StarChapter vs Fonteva for Associations](https://www.capterra.com/compare/57588-233481/StarChapter-vs-MemberNation)