# Fonteva for Associations Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fonteva for Associations the right Membership Management solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233481/MemberNation/reviews --- Fonteva for Associations 4.6 (88) [View alternatives](https://www.capterra.com/p/233481/MemberNation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fonteva for Associations Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.).“ November 26, 2024 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on.“ November 26, 2024 Haris H mechanical engineeringEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place.“ October 7, 2024 Rich C Director of Marketing and Online DevelopmentConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years. “Upgrades are not free, and fees are not controlled and predictable.“ April 30, 2020 Haris H mechanical engineeringEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The event management functionality, including ticketing and registration, is a real game changer, especially for large conferences.“ October 7, 2024 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience.“ November 26, 2024 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Haris H. mechanical engineering Education Management Used the software for: Less than 6 months ### "Comprehensive Association Management Platform with Flexible Features" October 7, 2024 4.0 Fonteva for Associations offers an all-in-one, scalable solution for managing associations of all sizes. Though it requires time and effort to master, the platform's flexibility and depth of features make it a great choice for associations looking to streamline operations and improve member engagement. Pros Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place. Its seamless integration with Salesforce allows for enhanced CRM capabilities, and the platform’s customizable features ensure that it can be tailored to meet the specific needs of any association. The reporting tools are robust, making it easy to generate insights and track membership trends. The event management functionality, including ticketing and registration, is a real game changer, especially for large conferences. Cons While the platform is powerful, it does come with a steep learning curve, especially for non-tech-savvy users. The initial setup and customization process can be time-consuming and may require dedicated support from the Fonteva team. Additionally, some of the advanced features feel a bit pricey compared to other solutions in the market. Review Source AP Anna P. Membership and Meetings Manager Non-Profit Organization Management Used the software for: 2+ years ### "With great complexity comes great responsibility" November 26, 2024 4.0 Pros I work for an association/non-profit management company that uses Fonteva for several organizations. We have been able to manage the databases of up to 8 organizations under one business account. This allows us to exchange knowledge, ideas, and training among our sub-teams. I admire Fonteva's engaging user interface for the staff-side, since many association databases are rigid, outdated, and not user friendly. I admire the object-based interconnected nature of Fonteva, with all "objects" (ex. Contacts, Accounts, Items, Sales Orders, Payment Methods, etc.) connected to each other in some way which allows for more diverse and flexible use cases. Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience. You can create as many ticket types for an event as you would like, and create different registration forms connected to different ticket types. You can easily track all kinds of data. For example, if you want to figure out which payment method was used at what time for a purchase, you can click into the sales order, the related e-payment, the related payment method, and view the details of that data piece accordingly. The relational nature of this complex database allows for ample opportunity and an increasingly stronger, more engaging user-experience for your association's members. This object-based nature also allows for sufficient reporting. Some examples include, but of course aren't limited to the following: you can pull from fields of multiple objects to report on member companies who joined the association after January 2023 and are based in Florida, you can report on attendees with a particular certification who attended the last two annual conferences, members who are volunteering on committees, and whatever else you can think of. The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.). Cons With ample possibility comes ample headache at times. Fonteva is so complex that it can lead to troubleshooting, glitches, and other problems that can become a nightmare for your staff and members. Having a dedicated IT/tech person on staff to manage Fonteva and serve as staff liaison is a MUST. We often run into several issues with flow (triggering a set of actions in the database, such as a purchase of a membership item activating a membership and sending a welcome email). We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on. For example, if you are using the "Accounts with Contacts" reporting template, you could only pull fields that are connected to those object types. You wouldn't be able to pull up, say, Attendee IDs, so you want to ensure your report template will allow you to report on the proper objects before getting in the weeds with building it out. For specific data requests, staff often needs to export different reports into Excel, and then use their own manual Excel skills to sort through data as needed, since Fonteva has limited report templates. It would be nice to be able to report on all kinds of data and eliminate manual labor in Excel. Review Source VR Verified Reviewer Director of Marketing and Online Development Consumer Services Used the software for: 1-2 years ### "Fails to deliver on many promises. Lots sacrificed with little payoff." April 30, 2020 2.0 Pros I like that it's built on Saleforce CRM. Cons Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail. Alternatives considered [Nimble AMS](https://www.capterra.com/p/129725/Nimble-AMS/)[iMIS](https://www.capterra.com/p/15885/iMIS/) Reason for choosing Fonteva for Associations Sales process and promises. Built on Salesforce. Switched from [MemberSuite](https://www.capterra.com/p/120476/MemberSuite-System/) Membersuite by its own admission was subpar and experiencing problems. Review Source FG Frank G. Director, Information Management Non-Profit Organization Management Used the software for: 2+ years ### "My thoughts on Fonteva AMS" October 13, 2021 5.0 Pros The best thing about Fonteva is that it is on the Salesforce platform. Having the ability to configure the AMS with Salesforce has been a dream come true for us. In regards to Fonteva itself, I really like the flexibility it provides in solving business solutions as well as the amount of time saved with basic management of association management. My staff really loves Salesforce/Fonteva and that wasn't the case for our legacy platform. With staff buy-in, we're able to get a lot done now with our AMS. Cons Fonteva is not a platform you can learn overnight. Your staff must devote time to learn the structure before any sort of major configuration or custom work. More than likely, a 3rd party resource should be brought to help and assist with any sort of business objectives in order to configure the platform properly. Lastly, avoid custom code as much as possible because the more you learn about the tool, the higher likelihood you'll be able to configure a solution using out of the box tools with Salesforce. Alternatives considered [Nimble AMS](https://www.capterra.com/p/129725/Nimble-AMS/) Reason for choosing Fonteva for Associations We liked Nimble a lot but at the time (year 2015), but we preferred Fonteva's storefront. Review Source SK Shruti K. Deputy Director Enterprise Applications Non-Profit Organization Management Used the software for: 2+ years ### "This is one of the best cloud based CRM out there for Membership Management. " October 9, 2020 5.0 The product is the best out there and has lot of options to customize. The staff is very supportive. Pros Software is easy to use and has lot of flexibility to tailor it as per the association needs. Cons The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality. Reason for choosing Fonteva for Associations For its core functionality of Membership Association Management Switched from [CommUnity](https://www.capterra.com/p/251130/Personify-Community/) To laverage could based functionality and move away from traditional client server environment. Review Source JR Julia R. Sr. Director of Operations Professional Training & Coaching Used the software for: 6-12 months ### "Six months in and loving it" October 10, 2019 5.0 Platform user - we use Fonteva for membership, events and e-commerce. We had a great planning and implementation process. The Fonteva team is honest, transparent, good partners (they tell you when you are trying to do something that doesn’t make sense in the system), and highly responsive. Pros Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support Cons Reporting is not always intuitive and does often require admin support to do higher level reporting Switched from [Nimble AMS](https://www.capterra.com/p/129725/Nimble-AMS/) Data structure (person accounts) didn’t fit well with our need and limited our ability to integrate with non-profit tools such as the Salesforce Non-Profit Success Pack Review Source VP Vanesa P. Data Management Specialist Information Technology and Services Used the software for: I used a free trial ### "Awesome Product!" October 10, 2019 5.0 Fonteva is a fabulous company but the Fontevans are are absolutely the greatest group of folks to work with! Pros Ease of use. We needed a product that would work with our business model which is unlike regular membership processes. Cons I think its a great product so far. I have no cons at this time! Reason for choosing Fonteva for Associations The product is what bet suit our very unique business model. Switched from [TIMS Medical](https://www.capterra.com/p/124728/TIMS-Medical/) The software is about 25 years old ad doesn’t work for our current or future business model ideas. Review Source Harry A. R. Chief Technology Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Top Notch Association Management Software" August 16, 2018 5.0 Pros We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association. Cons No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment. Review Source Alexander H. Technical Consultant Used the software for: 6-12 months ### "Out of the Box Customer/Membership Management Works Fantastically" October 26, 2017 5.0 Pros As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva. This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. As a bonus it fills in the (many) gaps left behind by the Service Cloud that Salesforce hasn't built yet. And it saves me on the budget for when customers have big ideas. Cons Custom development on top of Fonteva's platform can be difficult because in addition to the usual Salesforce quirks you have to take into account, you also need to learn and understand how Fonteva's platform is built. Review Source Cesar A S. Analista Used the software for: 6-12 months ### "The best Association Software" January 20, 2018 5.0 Fonteva help us making easier the reports of accounting through their Dashboard and Reports tool, with this module we can saw how we are spending our money and in which direction we have the put the organization for the best future of it. Pros With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do. Cons Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization. Review Source HS Hiral S. Senior Information Systems Analyst Education Management Used the software for: 2+ years ### "Recommended Platform for Membership and Event" October 21, 2021 5.0 Pros We use the membership and event app from Fonteva software. They are easy to use. Very helpful. Configuration is easy for administrators. The software understands the requirement of customer and staff as expected. Cons It will be nice to have more documentation about different features in Fonteva community and the documentation should be easy to search using more keywords Review Source IM Ivan M. Marketing Specialist Food Production Used the software for: 6-12 months ### "Product meets our business needs with out of the box functionality" June 2, 2017 5.0 Great app built on Salesforce. Streamlined manual processes. Pros MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually. The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN. Cons Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations. Review Source MB Marisa B. Customer Service Rep. Information Technology and Services Used the software for: Less than 6 months ### "MemberNation Review" October 10, 2019 5.0 Pros Fonteva is great for associations using Salesforce, or want to get Salesforce. This integrated system combines all our needs into one place. It also keeps us linked to other vendors, systems, etc, so everything is in touch with one another. For a more fluid process, this is highly recommended. Cons It can be a bit limiting in design, as customizations can be a bit tricky to accomplish. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Review Source MA Mehdi A. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "One of the best in the market" August 10, 2021 5.0 Pros Range of the solutions it provides for membership management. Cons Sometimes it's a little bit hard to customize. Review Source JR Jeanna R. Non-Profit Organization Management Used the software for: Less than 6 months ### "So far, so great" June 22, 2016 4.0 As you know, migrating to a new membership database is tough! We were excited about the features and usability of MemberNation but nervous about the switch. Fonteva put two very capable data experts on the job, gave us access to applications, finance and product experts and walked us through a complicated SSO jungle. It was hard work but provided great reward. The training we received helped us to hit the ground running. Our PM followed through with the successful go live he promised. Best part? We got the control, functionality and scalability we wanted built on a best of breed platform. Every configuration is different as are org. needs and member constituency. But I think if you come to the table ready to roll up your sleeves, do the work and make your needs and requests known, you'll be pleased with the outcome. I'm looking forward to many years with the product and the talented folks at Fonteva. Pros I like the flexibility and the ability to make changes/ configurations as needed with or without assistance from Fonteva. Cons The report writer Review Source LS Logan S. Co-Founder Computer Software Used the software for: 1-2 years ### "End to End" October 17, 2016 5.0 When shopping for an end to end solution, Member Nation has you covered. Built first as a robust accounting platform in your Salesforce instance, Fonteva then incorporates a vast majority of what is needed to operate most businesses through their variety of modules. I designed the Streams Ministries web site, which uses every module Fonteva offers, and I am pleased to say that the experience was a great one. I would encourage others to investigate how Fonteva's Member Nation can benefit your organization. Logan Smith, Mortar Free Pros End to end solution. Robust Accounting system that works well with all other aspects of the system. Components can be used and re-used throughout your visualforce pages. and much more... Review Source AMD Anne Marie D. QA Analyst Financial Services Used the software for: 1-2 years ### "QA Analyst" November 8, 2016 4.0 I have been working with Fonteva for over a year testing Member Nation. I have found the staff at Fonteva great to work with. Member Nation is a great product for hosting and managing an Event. Review Source AA Abesha A. Delivery Manager Used the software for: 6-12 months ### "User friendly, easily customizable " October 20, 2017 5.0 Pros Feature and functionality and easy upgrades. Easily customizable, creating screen and fields take a few minutes. Cons Report limitation, none discriptive error messages, and user's guide could use a little discription. Review Source HB Hannah B. ASA Civic & Social Organization Used the software for: 6-12 months ### "Totally changed my time management. " July 4, 2018 5.0 Pros After struggling with different systems and ways of organizing, we tried this program. It was totally easy and freed up time for other pressing projects. Cons It was a little difficult to import data but that was mostly due to trying so many different ways and programs prior to this. Review Source PB Peter B. Director of Membership Non-Profit Organization Management Used the software for: Less than 6 months ### "MemberNation is simply the best" December 9, 2016 5.0 We recently ditched our decades-old database and adopted MemberNation. This has been one of the smartest moves we've made as an organization. For the first time ever we feel that we can leverage our data and control how we interact with our members. Implementation has been a breeze too. Pros It can do almost anything. Cons Not much that I don't like. It can be intimidating to folks who are too savvy with technology. Review Source HK Harshada K. Salesforce Developer Information Technology and Services Used the software for: Less than 6 months ### "Friendly UI and easy to use" February 22, 2019 5.0 Pros Friendly UI, customization is simple and easy to use. Cons There is no way to go back to eStore from events Review Source CD Cindy D. Web Content Manager/Developer Used the software for: 6-12 months ### "Easy to acccess" October 20, 2017 5.0 Pros We moved to MemberNation early this year. I have found that my user experience has improved. It's easy to find users and update information or create new users. I look forward to continue learning how to use the system. Review Source AH Adiam H. Account payable specialist Used the software for: Less than 6 months ### "My experience so great with fontiva" October 19, 2017 5.0 Pros Its really help customer support. It's easy to get into it. It has everything what we need to hold all customers and grow our organization or company. Cons Review Source JJ Jabari J. IT Coordinator Used the software for: ### "Perfect AMS Solution!" April 11, 2016 5.0 MemberNation is exactly what our organization was looking for. Backed by the power of Salesforce, MemberNation allows us to customize our database to our specific needs. In addition, MemberNations beautiful, functional front-end pages give our members a easy and intuitive experience online. Review Source LB Lorenzo B. Coordinator Non-Profit Organization Management Used the software for: I used a free trial ### "Works well" October 11, 2019 5.0 Pros Works well for intended purpose, with lots of functionality Cons None so far that we’ve noticed yet. Customer support is responsive. Reason for choosing Fonteva for Associations We use fonteva ams Review Source Similar Products Featured ## Related categories [Nonprofit](https://www.capterra.com/nonprofit-software/)[Association Management](https://www.capterra.com/association-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)