--- title: "Fonteva for Associations Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fonteva for Associations the right Membership Management solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/233481/MemberNation/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Fonteva for Associations 4.6 (88) [View alternatives](https://www.capterra.com/p/233481/MemberNation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Fonteva for Associations Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.).“ November 26, 2024 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on.“ November 26, 2024 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience.“ November 26, 2024 AP Anna P Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “This allows us to exchange knowledge, ideas, and training among our sub-teams.“ November 26, 2024 Haris H mechanical engineeringEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place.“ October 7, 2024 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Haris H. mechanical engineering Education Management Used the software for: Less than 6 months ### "Comprehensive Association Management Platform with Flexible Features" October 7, 2024 4.0 Fonteva for Associations offers an all-in-one, scalable solution for managing associations of all sizes. Though it requires time and effort to master, the platform's flexibility and depth of features make it a great choice for associations looking to streamline operations and improve member engagement. Pros Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place. Its seamless integration with Salesforce allows for enhanced CRM capabilities, and the platform’s customizable features ensure that it can be tailored to meet the specific needs of any association. The reporting tools are robust, making it easy to generate insights and track membership trends. The event management functionality, including ticketing and registration, is a real game changer, especially for large conferences. Cons While the platform is powerful, it does come with a steep learning curve, especially for non-tech-savvy users. The initial setup and customization process can be time-consuming and may require dedicated support from the Fonteva team. Additionally, some of the advanced features feel a bit pricey compared to other solutions in the market. Review Source AP Anna P. Membership and Meetings Manager Non-Profit Organization Management Used the software for: 2+ years ### "With great complexity comes great responsibility" November 26, 2024 4.0 Pros I work for an association/non-profit management company that uses Fonteva for several organizations. We have been able to manage the databases of up to 8 organizations under one business account. This allows us to exchange knowledge, ideas, and training among our sub-teams. I admire Fonteva's engaging user interface for the staff-side, since many association databases are rigid, outdated, and not user friendly. I admire the object-based interconnected nature of Fonteva, with all "objects" (ex. Contacts, Accounts, Items, Sales Orders, Payment Methods, etc.) connected to each other in some way which allows for more diverse and flexible use cases. Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience. You can create as many ticket types for an event as you would like, and create different registration forms connected to different ticket types. You can easily track all kinds of data. For example, if you want to figure out which payment method was used at what time for a purchase, you can click into the sales order, the related e-payment, the related payment method, and view the details of that data piece accordingly. The relational nature of this complex database allows for ample opportunity and an increasingly stronger, more engaging user-experience for your association's members. This object-based nature also allows for sufficient reporting. Some examples include, but of course aren't limited to the following: you can pull from fields of multiple objects to report on member companies who joined the association after January 2023 and are based in Florida, you can report on attendees with a particular certification who attended the last two annual conferences, members who are volunteering on committees, and whatever else you can think of. The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.). Cons With ample possibility comes ample headache at times. Fonteva is so complex that it can lead to troubleshooting, glitches, and other problems that can become a nightmare for your staff and members. Having a dedicated IT/tech person on staff to manage Fonteva and serve as staff liaison is a MUST. We often run into several issues with flow (triggering a set of actions in the database, such as a purchase of a membership item activating a membership and sending a welcome email). We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on. For example, if you are using the "Accounts with Contacts" reporting template, you could only pull fields that are connected to those object types. You wouldn't be able to pull up, say, Attendee IDs, so you want to ensure your report template will allow you to report on the proper objects before getting in the weeds with building it out. For specific data requests, staff often needs to export different reports into Excel, and then use their own manual Excel skills to sort through data as needed, since Fonteva has limited report templates. It would be nice to be able to report on all kinds of data and eliminate manual labor in Excel. Review Source VR Verified Reviewer Director of Marketing and Online Development Consumer Services Used the software for: 1-2 years ### "Fails to deliver on many promises. Lots sacrificed with little payoff." April 30, 2020 2.0 Pros I like that it's built on Saleforce CRM. Cons Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail. Alternatives considered [Nimble AMS](https://www.capterra.com/p/129725/Nimble-AMS/)[iMIS](https://www.capterra.com/p/15885/iMIS/) Reason for choosing Fonteva for Associations Sales process and promises. Built on Salesforce. Switched from [MemberSuite](https://www.capterra.com/p/120476/MemberSuite-System/) Membersuite by its own admission was subpar and experiencing problems. Review Source FG Frank G. Director, Information Management Non-Profit Organization Management Used the software for: 2+ years ### "My thoughts on Fonteva AMS" October 13, 2021 5.0 Pros The best thing about Fonteva is that it is on the Salesforce platform. Having the ability to configure the AMS with Salesforce has been a dream come true for us. In regards to Fonteva itself, I really like the flexibility it provides in solving business solutions as well as the amount of time saved with basic management of association management. My staff really loves Salesforce/Fonteva and that wasn't the case for our legacy platform. With staff buy-in, we're able to get a lot done now with our AMS. Cons Fonteva is not a platform you can learn overnight. Your staff must devote time to learn the structure before any sort of major configuration or custom work. More than likely, a 3rd party resource should be brought to help and assist with any sort of business objectives in order to configure the platform properly. Lastly, avoid custom code as much as possible because the more you learn about the tool, the higher likelihood you'll be able to configure a solution using out of the box tools with Salesforce. Alternatives considered [Nimble AMS](https://www.capterra.com/p/129725/Nimble-AMS/) Reason for choosing Fonteva for Associations We liked Nimble a lot but at the time (year 2015), but we preferred Fonteva's storefront. Review Source SK Shruti K. Deputy Director Enterprise Applications Non-Profit Organization Management Used the software for: 2+ years ### "This is one of the best cloud based CRM out there for Membership Management. " October 9, 2020 5.0 The product is the best out there and has lot of options to customize. The staff is very supportive. Pros Software is easy to use and has lot of flexibility to tailor it as per the association needs. Cons The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality. Reason for choosing Fonteva for Associations For its core functionality of Membership Association Management Switched from [CommUnity](https://www.capterra.com/p/251130/Personify-Community/) To laverage could based functionality and move away from traditional client server environment. Review Source JR Julia R. Sr. Director of Operations Professional Training & Coaching Used the software for: 6-12 months ### "Six months in and loving it" October 10, 2019 5.0 Platform user - we use Fonteva for membership, events and e-commerce. We had a great planning and implementation process. The Fonteva team is honest, transparent, good partners (they tell you when you are trying to do something that doesn’t make sense in the system), and highly responsive. Pros Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support Cons Reporting is not always intuitive and does often require admin support to do higher level reporting Switched from [Nimble AMS](https://www.capterra.com/p/129725/Nimble-AMS/) Data structure (person accounts) didn’t fit well with our need and limited our ability to integrate with non-profit tools such as the Salesforce Non-Profit Success Pack Review Source VP Vanesa P. Data Management Specialist Information Technology and Services Used the software for: I used a free trial ### "Awesome Product!" October 10, 2019 5.0 Fonteva is a fabulous company but the Fontevans are are absolutely the greatest group of folks to work with! Pros Ease of use. We needed a product that would work with our business model which is unlike regular membership processes. Cons I think its a great product so far. I have no cons at this time! Reason for choosing Fonteva for Associations The product is what bet suit our very unique business model. Switched from [TIMS Medical](https://www.capterra.com/p/124728/TIMS-Medical/) The software is about 25 years old ad doesn’t work for our current or future business model ideas. Review Source Harry A. R. Chief Technology Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Top Notch Association Management Software" August 16, 2018 5.0 Pros We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association. Cons No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment. Review Source Alexander H. Technical Consultant Used the software for: 6-12 months ### "Out of the Box Customer/Membership Management Works Fantastically" October 26, 2017 5.0 Pros As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva. This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. As a bonus it fills in the (many) gaps left behind by the Service Cloud that Salesforce hasn't built yet. And it saves me on the budget for when customers have big ideas. Cons Custom development on top of Fonteva's platform can be difficult because in addition to the usual Salesforce quirks you have to take into account, you also need to learn and understand how Fonteva's platform is built. Review Source Cesar A S. Analista Used the software for: 6-12 months ### "The best Association Software" January 20, 2018 5.0 Fonteva help us making easier the reports of accounting through their Dashboard and Reports tool, with this module we can saw how we are spending our money and in which direction we have the put the organization for the best future of it. Pros With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do. Cons Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization. Review Source AC Alexandra C. Director, Member Relations Non-Profit Organization Management Used the software for: 6-12 months ### "Great Team and a Platform With Endless Possibilities" March 27, 2020 5.0 We are a newer Fonteva customer and recently completed implementation. The team at Fonteva has kept us a priority throughout the whole process and has worked hard to find solutions for all of our business needs. Whenever I need their assistance, I know I can count on them. Now that we have gone live, we are looking forward to further enhancing our business with the many tools Fonteva Membership and Events has to offer. Pros Customizing and adapting the tools Fonteva has to offer gives us endless possibilities to streamline our business practices. More often than not, there is more than one way to meet our needs and it is just a matter of choosing the solution that works for us. I highly enjoyed working with the Fonteva team throughout our whole implementation process. Cons Nothing that we have found yet. We are a newer customer and so far every obstacle we have run into, Fonteva has assisted us in resolving. Review Source JR Jamie R. Senior Membership Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy for a non-IT person to learn" October 18, 2019 5.0 Pros I've been using Fonteva for about 5 months now. As a membership professional (non-IT person) I've found it fairly easy to pick-up. I love the ability to customize our join process (a luxury we've never had). The online training and customer support is always helpful as I try to learn new things. I'm enjoying all the features of the reports and dashboards to help better utilize our data. This is much better than our previous AMS! Cons With any software, I think there is a learning curve and I look forward to continuing to learn and find out how we can be more efficient and utilize all the ins and outs of this software. Review Source MD Mike D. System Analysis/Programmer Used the software for: 6-12 months ### "Good Experience powerfull software" October 19, 2017 4.0 Pros Flexibility on creating solutions. The software is very user friendly. Allowed us to setup a portal for our members so that they could login and manage their accounts without calling our membership department. Also like the mobile app. I can login to the software from my phone and check or trouble shoot many problems remotely Cons View screens need ability to search in specific object. For example I created a screen for all of our batches. As the object grows it becomes increasingly difficult to locate a batch. The alpha search by letters is cool but all of my batches begin with the same name Review Source BF Bonnie F. Director of Member Services Medical Practice Used the software for: Less than 6 months ### "Choosing Fonteva was a very smart decision for my Association" February 10, 2017 5.0 We recently upgraded our AMS, CMS and LMS. We decided on Fonteva for our AMS. From the very first meeting with my Fonteva team I knew that I was in good hands. We worked together, as a team, to develop a system that would work well with our Association. My project manager and she was a joy to work with. I worked closely with rep in both learning MemberNation and in developing the product to suit our needs. I always felt that she had my interest at heart and always knew that she was thinking of ways to resolve my issues in a cost effective, well thought out, way. I completely trust the relationship I have with my Fonteva team. We recently went LIVE and the product is working out great for us. It is so powerful...there is still a lot that I have to learn. They have tons of training available and they encourage you to us the Community to help resolve any issues...thus saving money. I look forward to the new releases and seeing how much this platform can do! A very smart decision when we chose Fonteva! Pros As it sits on the SalesForce platform the software is very powerful and adaptable. Review Source SR Suriya R. Network Security Engineer Information Technology and Services Used the software for: Less than 6 months ### "Fonteva for Associations : The All in One Platform for Association management. " August 30, 2024 4.0 I would say that with Fonteva we can easily mange our platform within the CRM and managing the entire member life cycle, From the initial stage till onboarding. Definitely it is time consuming. Pros There are many plus while using Fonteva, My personal favourites are , It is an all in one platform tool which allows us to manage everything in it. It gives an extraodinary options for customization. The best part is it is built On Salesforce,So it gives us an huge advantage to access the CRM. Cons Initial setup part is little bit complicated If we are from non IT or no knowledge about Salesforce. The setup process is somewhat is lengthy because of its extensive features and customization,So implementing Fonteva takes some time and complex. Review Source BG Bilen G. Bgebrekal@psych.org Used the software for: 6-12 months ### "They are friendly and easy to work with. It feels like part of of the organization working with the" October 19, 2017 5.0 Pros We have used Fonteva for our membership and marking. The software is easy to use and friendly. They were able to accommodate all our custom logic we have used for a long time. The change over from our last software was so smooth and they have a knowledgeable staff to help out on the change. Cons We use fro membership and certain limits on the function, having saying that they accomadate us with what we needed Review Source JS James S. Marketing Manager Used the software for: 6-12 months ### "Events management made easy." September 13, 2017 5.0 Pros Integration with Salesforce is flawless and for us the Events Builder App is a killer. The ease in which we can create events with data already in our Salesforce Org is great. Cons Additional Apps in Lightening would be great. Less requirements to revert back to Salesforce view would also be useful. Review Source SF Stephen F. Consultant International Trade and Development Used the software for: Less than 6 months ### "Comprehensive Association Management System" October 10, 2019 4.0 Pros Built on the Salesforce platform and ease of customization Cons It can be a little slow in processing sometimes Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Fonteva for Associations Best fit Review Source HB Hannah B. ASA Civic & Social Organization Used the software for: 6-12 months ### "Totally changed my time management. " July 4, 2018 5.0 Pros After struggling with different systems and ways of organizing, we tried this program. It was totally easy and freed up time for other pressing projects. Cons It was a little difficult to import data but that was mostly due to trying so many different ways and programs prior to this. Review Source PB Peter B. Director of Membership Non-Profit Organization Management Used the software for: Less than 6 months ### "MemberNation is simply the best" December 9, 2016 5.0 We recently ditched our decades-old database and adopted MemberNation. This has been one of the smartest moves we've made as an organization. For the first time ever we feel that we can leverage our data and control how we interact with our members. Implementation has been a breeze too. Pros It can do almost anything. Cons Not much that I don't like. It can be intimidating to folks who are too savvy with technology. Review Source HK Harshada K. Salesforce Developer Information Technology and Services Used the software for: Less than 6 months ### "Friendly UI and easy to use" February 22, 2019 5.0 Pros Friendly UI, customization is simple and easy to use. Cons There is no way to go back to eStore from events Review Source CD Cindy D. Web Content Manager/Developer Used the software for: 6-12 months ### "Easy to acccess" October 20, 2017 5.0 Pros We moved to MemberNation early this year. I have found that my user experience has improved. It's easy to find users and update information or create new users. I look forward to continue learning how to use the system. Review Source AH Adiam H. Account payable specialist Used the software for: Less than 6 months ### "My experience so great with fontiva" October 19, 2017 5.0 Pros Its really help customer support. It's easy to get into it. It has everything what we need to hold all customers and grow our organization or company. Cons Review Source JJ Jabari J. IT Coordinator Used the software for: ### "Perfect AMS Solution!" April 11, 2016 5.0 MemberNation is exactly what our organization was looking for. Backed by the power of Salesforce, MemberNation allows us to customize our database to our specific needs. In addition, MemberNations beautiful, functional front-end pages give our members a easy and intuitive experience online. Review Source LB Lorenzo B. Coordinator Non-Profit Organization Management Used the software for: I used a free trial ### "Works well" October 11, 2019 5.0 Pros Works well for intended purpose, with lots of functionality Cons None so far that we’ve noticed yet. Customer support is responsive. Reason for choosing Fonteva for Associations We use fonteva ams Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.