--- title: "Synology Drive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Synology Drive Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/233483/Synology-Drive/" page_type: "product" language: "en" --- # Synology Drive Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Synology Drive ## What is Synology Drive? Synology Drive is a unified file management and collaboration solution that allows users to securely access, sync, share, and back up their files from desktop and mobile platforms. The software provides convenient cross-platform file access, synchronization, backup, and collaboration capabilities for improving workflow productivity and efficiency. ## What is Synology Drive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synology Drive?[Manage this product listing](https://www.g2.com/products/chakra-sales-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Synology Drive 4.6 (24) VS. [4.6 (100)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting Price Contact vendor Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (24) Ease Of Use 4.6 (28,497) Value For Money 4.6 (21) Value For Money 4.4 (20,622) Customer Service 4.5 (15) Customer Service 4.4 (18,613) ## Synology Drive alternatives Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [iCloud](https://www.capterra.com/p/204717/iCloud/) [4.6 (1,989)](https://www.capterra.com/p/204717/iCloud/reviews/) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204717/iCloud/) [View all alternatives](https://www.capterra.com/p/233483/Synology-Drive/alternatives/) ## FAQs about Synology Drive Overview ### Which roles and teams benefit most from Synology Drive? Synology Drive is most used by IT administrators, network engineers, and system leaders who need centralized file management, secure syncing, backup, and access control. Business owners, founders, and department teams such as marketing, HR, healthcare, and engineering benefit from streamlined document sharing, remote collaboration, and reliable access to business files. Answer based on 24 reviews Overview ### What company size and industries is Synology Drive built for? Synology Drive is designed for small and medium businesses, with small businesses making up 71% of reviewers, and it is used most in Hospital & Health Care at 17%. It also serves Computer Software and Information Technology and Services, each at 12%, with cloud storage as the most common use case. Answer based on 24 reviews Features and Usability ### What are the key features of Synology Drive? Synology Drive offers file sharing, file transfer, document management, and document storage for organizing and accessing content. It includes data synchronization, real-time synchronization, automatic backup, and backup and recovery, plus version control, access controls and permissions, role-based permissions, audit trail, encryption, mobile access, and remote access/control. Integrations ### Which third-party tools and platforms does Synology Drive integrate with? Synology Drive integrates with Google Drive, Dropbox, and IDrive for cloud storage and backup workflows, and it runs on Synology DiskStation hardware as its host platform. These integrations support file access, sharing, and backup across common storage environments. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Synology Drive offer? Synology Drive provides live online training for teams getting started. This format supports guided setup and direct instruction from an instructor, helping users review core functions and ask questions during the session. Getting Started and Support ### What customer support options does Synology Drive offer? Synology Drive provides phone support. User feedback on support is limited, but one reviewer said the quality of Synology’s customer support was disappointing. That suggests some customers may find assistance less helpful than expected when they need direct help. Answer based on 1 reviews ## Features AI summary Based on 19,120 CRM reviews Capterra reviewers point to these as the top priorities when choosing file sharing software: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) Synology Drive supports all three features buyers rate most highly: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities give teams a central place to move files, store documents, and protect important business data, helping businesses keep information accessible, organized, and secure across daily work. File Transfer 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Move files across different systems or networks Document Storage 4.9 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Secure Data Storage 4.8 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Mobile Access 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real Time Synchronization 4.9 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Files and folders are updated in real-time when changes/edits are made File Sharing 4.5 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Synology Drive 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Commenting/Notes: Leave comments and notes on documents for others to view - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Real-Time Data: Receive data and information in real time - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.6 (21) ### Starting price Free trial not available Value for money 4.6 (21) 4.6 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 24 reviews Filter by rating 5(15) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ellie A. Co-Founder Computer Software ### "My primary workspace" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 27, 2026 This is my default workspace for everything I am actively building. The moment someone else needs access, I switch to Google Drive. For solo work, Synology Drive is where everything lives. Pros Synology Drive is my main work environment. There is no monthly subscription: I paid for the NAS device once, and storage capacity is whatever I decide to add. It works on Mac, iPhone, and in the browser, so I can access everything remotely without giving up control. Cons The initial setup takes real time, especially configuring remote access and permissions correctly. Contractors cannot use it reliably. They forget the password, lose access, and fixing that takes more time than the work itself. It’s more efficient to use a Google Drive for shared files with external team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Florian B. Co-gérant Internet ### "Synology Drive - synchronisation simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 28, 2025 Pros Permet de synchroniser des fichiers entre plusieurs appareils (ordinateurs, mobiles, NAS) de manière fluide et stable. Cons Synology Drive ne fonctionne que sur les NAS Synology, ce qui limite la flexibilité en cas de changement de solution matérielle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Caleb S. Network Engineer Information Technology and Services ### "Synology Drive - constantly improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 21, 2025 For the most part, this offers you a good option to host your own data, allow it to sync to your preferences and not need to pay another cloud solution provider or trust them with your data. Pros Synology drive allows us to access our files on the go and is similar to other offerings like Google Drive and the like. The services have gotten better over the years, but often leave room for improvements or have syncing issues, less now than in previous years. Cons Reliability is not always there, granted things have gotten better over the past year or so. Sometimes it appears as though it's syncing, but it is not. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Reasons for choosing Synology Drive It's one of our companies many offerings. We typically use this option for small business or places that do not have great funding for more pricey options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Davide B. Founder - Owner Legal Services ### "Excellent - powerful but simple to setup and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 18, 2024 An app that just works, is free and easy to setup and use day by day, and looks good too. The users can access it from mobile and desktop apps or a nice and intuitive WebUI, so the migration from other similar platforms is pretty easy and straightforward. The added privacy comes at the cost of the time needed to properly set up your own environment and especially security, but this shouldn’t sto you from using this solution instead of free products that do not respect your privacy as much. Pros This is a great piece of software. It’s quick and easy to set up and deploy, but at the same time it’s not lacking on features and it has a pretty UI too. User-side, it’s easy to use and with an intuitive and familiar UI so it’s easy to navigate and learn without the need for much assistance. I’m using it in a simple environment but it’s easy to see its robustness. This of course provided that the admin can navigate the more complex NAS and network setup, but if you’re considering Synology Drive you probably have already it in place or have at least a grasp of what you are doing. Cons I am sometimes experiencing a bug/glitch with “team folders” not being properly accessible from the web, but it could be very well an user error. “Team folders” is the only small part of the UI which isn’t as intuitive as the others, despite it being clearly named the setup is not as simple and clear as it could have been. However this is a very small issue, and that confirms that the app is solid enough, at least for a simple environment. Reasons for choosing Synology Drive I didn’t consider switching after 10+ years with Synology Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DZ Daniele Z. Senior Unix system administrator Hospital & Health Care ### "Very good solution for self storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2023 Pros Simply interface for end user, high security Cons Cost per Gigabyte compared to full self hosted solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Health, Wellness and Fitness ### "Must have se hai un synology nas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2023 Pros Ho un synology nas personale a casa ed adoro il software drive. L'ho sostituito a google e one drive sia perchè ho sicurezza che i dati stanno solo a casa mia e sia perchè ho come limite di spazio quello che ho nel mio nas. Si installa ovunque ed è protetto da 2fa Cons nulla è di mia vitale importanza mi piacciono tutti i suoi aspetti Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gianpiero P. Cyber Security Analyst Health, Wellness and Fitness ### "Se hai un synology nas tuo non puoi farne a meno" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Pros Il client è facile da installare nessuna configurazione da fare se non l\`indirizzo del nas, metti i file dentro e subito tutto è sincronizzato Cons assolutamente nulla mi è piaciuto tutto e continuo ad usarlo con approvazione Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Benjamin B. Owner Computer Software ### "Overall it works well!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 19, 2023 Pros I like that it has an IOS app. This means I can access my files whenever i need to. Cons When the symbology nas is running slow, the drive apps suffer. Switched from [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/) Cost. Performance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jacob S. Network Engineer Hospital & Health Care ### "Synology drive is good for personal data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 13, 2023 Pros Easy to use, data is available and easy to access, access is private Cons It feels less professional than some other Nas solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hammam A. Civil Engineer Construction ### "The best cloud storage and file sharing application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2023 we have been using Synology Drive for more than 5 years without any problems. We have many Synology devices that are used as servers and we use Synology to backup our data to the C2 storage cloud, we use Synology Drive to share files. Pros In my company, we use Synology devices in each location and each project as a server, I like all the features in Synology Drive, it is fast and secure with great backup and sharing features. I like the mobile application it is very easy to use and user-friendly. Cons There is nothing to dislike about Synology Drive Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Synology Drive is much cheaper and has many more features that cover our needs as a construction company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/233483/Synology-Drive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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