# Synology Drive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Synology Drive Software - reviews, pricing plans, popular comparisons to other File Sharing products and more. Source: https://www.capterra.com/p/233483/Synology-Drive --- # Synology Drive Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Synology Drive ## What is Synology Drive? Synology Drive is a unified file management and collaboration solution that allows users to securely access, sync, share, and back up their files from desktop and mobile platforms. The software provides convenient cross-platform file access, synchronization, backup, and collaboration capabilities for improving workflow productivity and efficiency. ## What is Synology Drive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synology Drive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.synology.com&name=Synology Drive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Synology Drive 4.7 (23) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (23) Ease Of Use 4.0 (958) Value For Money 4.6 (20) Value For Money 4.2 (781) Customer Service 4.5 (15) Customer Service 4.0 (753) ## Synology Drive alternatives [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,481)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/233483/Synology-Drive/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.9 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Secure Data Storage 4.8 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches File Sharing 4.7 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Backup and Recovery 4.8 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Document Management 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Access Controls/Permissions 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Synology Drive 26 features Define levels of authorization for access to specific files or systems Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Leave comments and notes on documents for others to view Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Import and export data to and from software applications Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Convert data into a code for security Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Files and folders are updated in real-time when changes/edits are made Receive data and information in real time Access work applications remotely, for when working away from the office and/or traveling Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.6 (20) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (20) 4.6 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(15) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FB Florian B. Co-gérant Internet ### "Synology Drive - synchronisation simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 28, 2025 Pros Permet de synchroniser des fichiers entre plusieurs appareils (ordinateurs, mobiles, NAS) de manière fluide et stable. Cons Synology Drive ne fonctionne que sur les NAS Synology, ce qui limite la flexibilité en cas de changement de solution matérielle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Caleb S. Network Engineer Information Technology and Services ### "Synology Drive - constantly improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 21, 2025 For the most part, this offers you a good option to host your own data, allow it to sync to your preferences and not need to pay another cloud solution provider or trust them with your data. Pros Synology drive allows us to access our files on the go and is similar to other offerings like Google Drive and the like. The services have gotten better over the years, but often leave room for improvements or have syncing issues, less now than in previous years. Cons Reliability is not always there, granted things have gotten better over the past year or so. Sometimes it appears as though it's syncing, but it is not. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Reasons for choosing Synology Drive It's one of our companies many offerings. We typically use this option for small business or places that do not have great funding for more pricey options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Davide B. Founder - Owner Legal Services ### "Excellent - powerful but simple to setup and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 18, 2024 An app that just works, is free and easy to setup and use day by day, and looks good too. The users can access it from mobile and desktop apps or a nice and intuitive WebUI, so the migration from other similar platforms is pretty easy and straightforward. The added privacy comes at the cost of the time needed to properly set up your own environment and especially security, but this shouldn’t sto you from using this solution instead of free products that do not respect your privacy as much. Pros This is a great piece of software. It’s quick and easy to set up and deploy, but at the same time it’s not lacking on features and it has a pretty UI too. User-side, it’s easy to use and with an intuitive and familiar UI so it’s easy to navigate and learn without the need for much assistance. I’m using it in a simple environment but it’s easy to see its robustness. This of course provided that the admin can navigate the more complex NAS and network setup, but if you’re considering Synology Drive you probably have already it in place or have at least a grasp of what you are doing. Cons I am sometimes experiencing a bug/glitch with “team folders” not being properly accessible from the web, but it could be very well an user error. “Team folders” is the only small part of the UI which isn’t as intuitive as the others, despite it being clearly named the setup is not as simple and clear as it could have been. However this is a very small issue, and that confirms that the app is solid enough, at least for a simple environment. Reasons for choosing Synology Drive I didn’t consider switching after 10+ years with Synology Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DZ Daniele Z. Senior Unix system administrator Hospital & Health Care ### "Very good solution for self storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2023 Pros Simply interface for end user, high security Cons Cost per Gigabyte compared to full self hosted solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Health, Wellness and Fitness ### "Must have se hai un synology nas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2023 Pros Ho un synology nas personale a casa ed adoro il software drive. L'ho sostituito a google e one drive sia perchè ho sicurezza che i dati stanno solo a casa mia e sia perchè ho come limite di spazio quello che ho nel mio nas. Si installa ovunque ed è protetto da 2fa Cons nulla è di mia vitale importanza mi piacciono tutti i suoi aspetti Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gianpiero P. Cyber Security Analyst Health, Wellness and Fitness ### "Se hai un synology nas tuo non puoi farne a meno" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Pros Il client è facile da installare nessuna configurazione da fare se non l\`indirizzo del nas, metti i file dentro e subito tutto è sincronizzato Cons assolutamente nulla mi è piaciuto tutto e continuo ad usarlo con approvazione Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Benjamin B. Owner Computer Software ### "Overall it works well!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 19, 2023 Pros I like that it has an IOS app. This means I can access my files whenever i need to. Cons When the symbology nas is running slow, the drive apps suffer. Switched from [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/) Cost. Performance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jacob S. Network Engineer Hospital & Health Care ### "Synology drive is good for personal data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 13, 2023 Pros Easy to use, data is available and easy to access, access is private Cons It feels less professional than some other Nas solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hammam A. Civil Engineer Construction ### "The best cloud storage and file sharing application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2023 we have been using Synology Drive for more than 5 years without any problems. We have many Synology devices that are used as servers and we use Synology to backup our data to the C2 storage cloud, we use Synology Drive to share files. Pros In my company, we use Synology devices in each location and each project as a server, I like all the features in Synology Drive, it is fast and secure with great backup and sharing features. I like the mobile application it is very easy to use and user-friendly. Cons There is nothing to dislike about Synology Drive Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Synology Drive is much cheaper and has many more features that cover our needs as a construction company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Amjad J. Technical Support Construction ### "Free Storage Drive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2023 Synology Drive is great for small and medium businesses, with unlimited capacity and with an unlimited number of users, all that on-premise and one-time pay. Pros when you buy a Synology appliance you can take advantage of the features for free, one of them is Synology Drive and you can create an unlimited number of Synology Drive accounts, and the Drive Server setup is amazing and very friendly. Cons I see that sometimes there is some lag in data transferring and after the diagnostic, we found that the CPU and the RAm on the Synology appliance are full of use. we cant update the CPU so we have to replace the device with an upper series. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Drive](https://www.capterra.com/p/161425/Drive/) save money. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Drive](https://www.capterra.com/p/161425/Drive/) Reasons for choosing Synology Drive Ability to set up on-premise for Synology Drive On contrary to Google Drive and Dropbox. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/233483/Synology-Drive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [OneDrive vs Synology Drive](https://www.capterra.com/compare/161304-233483/OneDrive-vs-Synology-Drive)[Google Workspace vs Synology Drive](https://www.capterra.com/compare/233483-247901/Synology-Drive-vs-Google-Workspace) [iCloud vs Synology Drive](https://www.capterra.com/compare/204717-233483/iCloud-vs-Synology-Drive)[Dropbox Business vs Synology Drive](https://www.capterra.com/compare/143068-233483/Dropbox-Business-vs-Synology-Drive)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)