# Synology Drive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Synology Drive the right File Sharing solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233483/Synology-Drive/reviews --- Synology Drive 4.7 (23) [View alternatives](https://www.capterra.com/p/233483/Synology-Drive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Synology Drive Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews HA Hammam A Civil EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “In my company, we use Synology devices in each location and each project as a server, I like all the features in Synology Drive, it is fast and secure with great backup and sharing features.“ April 15, 2023 DB Davide B Founder - OwnerLegal Services, Self-employedUsed the software for: Less than 6 months. “The added privacy comes at the cost of the time needed to properly set up your own environment and especially security, but this shouldn’t sto you from using this solution instead of free products that do not respect your privacy as much.“ June 18, 2024 AK Ahmad K System AdministratorConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “You can control the permissions easily. And you can use it on any operating system Windows, MAC, IOS, or Android without any high requirements.“ December 7, 2022 Myron E IT Support TechnicianComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “Configuring the sync/backup folders is straightforward and intuitive.“ January 3, 2022 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DZ Daniele Z. Senior Unix system administrator Hospital & Health Care Used the software for: 1-2 years ### "Very good solution for self storage" November 5, 2023 5.0 Pros Simply interface for end user, high security Cons Cost per Gigabyte compared to full self hosted solution Review Source AJ Amjad J. Technical Support Construction Used the software for: 2+ years ### "Free Storage Drive" March 30, 2023 4.0 Synology Drive is great for small and medium businesses, with unlimited capacity and with an unlimited number of users, all that on-premise and one-time pay. Pros when you buy a Synology appliance you can take advantage of the features for free, one of them is Synology Drive and you can create an unlimited number of Synology Drive accounts, and the Drive Server setup is amazing and very friendly. Cons I see that sometimes there is some lag in data transferring and after the diagnostic, we found that the CPU and the RAm on the Synology appliance are full of use. we cant update the CPU so we have to replace the device with an upper series. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Synology Drive Ability to set up on-premise for Synology Drive On contrary to Google Drive and Dropbox. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/) save money. Review Source CS Caleb S. Network Engineer Information Technology and Services Used the software for: 2+ years ### "Synology Drive - constantly improving" May 21, 2025 4.0 For the most part, this offers you a good option to host your own data, allow it to sync to your preferences and not need to pay another cloud solution provider or trust them with your data. Pros Synology drive allows us to access our files on the go and is similar to other offerings like Google Drive and the like. The services have gotten better over the years, but often leave room for improvements or have syncing issues, less now than in previous years. Cons Reliability is not always there, granted things have gotten better over the past year or so. Sometimes it appears as though it's syncing, but it is not. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Synology Drive It's one of our companies many offerings. We typically use this option for small business or places that do not have great funding for more pricey options. Review Source HA Hammam A. Civil Engineer Construction Used the software for: 2+ years ### "The best cloud storage and file sharing application" April 15, 2023 5.0 we have been using Synology Drive for more than 5 years without any problems. We have many Synology devices that are used as servers and we use Synology to backup our data to the C2 storage cloud, we use Synology Drive to share files. Pros In my company, we use Synology devices in each location and each project as a server, I like all the features in Synology Drive, it is fast and secure with great backup and sharing features. I like the mobile application it is very easy to use and user-friendly. Cons There is nothing to dislike about Synology Drive Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Synology Drive is much cheaper and has many more features that cover our needs as a construction company. Review Source AK Ahmad K. System Administrator Construction Used the software for: 2+ years ### "The Best Tool for All Types of Business" December 7, 2022 5.0 We have used Synology Drive for more than two years on daily bases (24/7) and everything is great, it is working perfectly with more than 50 users. Pros Synology Drive is the best tool for all business types, the data storage, sharing, and security are great. It is cheap and practical with great performance and synchronization. You can control the permissions easily. And you can use it on any operating system Windows, MAC, IOS, or Android without any high requirements. Cons Synology Drive is great software and there is nothing I dislike, we don't have any problems or bugs and everything is working perfectly. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing Synology Drive Synology Drive is cheaper, more practical, and fulfills our needs Review Source DB Davide B. Founder - Owner Legal Services Used the software for: Less than 6 months ### "Excellent - powerful but simple to setup and use" June 18, 2024 4.0 An app that just works, is free and easy to setup and use day by day, and looks good too. The users can access it from mobile and desktop apps or a nice and intuitive WebUI, so the migration from other similar platforms is pretty easy and straightforward. The added privacy comes at the cost of the time needed to properly set up your own environment and especially security, but this shouldn’t sto you from using this solution instead of free products that do not respect your privacy as much. Pros This is a great piece of software. It’s quick and easy to set up and deploy, but at the same time it’s not lacking on features and it has a pretty UI too. User-side, it’s easy to use and with an intuitive and familiar UI so it’s easy to navigate and learn without the need for much assistance. I’m using it in a simple environment but it’s easy to see its robustness. This of course provided that the admin can navigate the more complex NAS and network setup, but if you’re considering Synology Drive you probably have already it in place or have at least a grasp of what you are doing. Cons I am sometimes experiencing a bug/glitch with “team folders” not being properly accessible from the web, but it could be very well an user error. “Team folders” is the only small part of the UI which isn’t as intuitive as the others, despite it being clearly named the setup is not as simple and clear as it could have been. However this is a very small issue, and that confirms that the app is solid enough, at least for a simple environment. Reason for choosing Synology Drive I didn’t consider switching after 10+ years with Synology Review Source VR Verified Reviewer Marketer Marketing and Advertising Used the software for: 1-2 years ### "Great for smaller businesses" November 26, 2021 4.0 Pros You don't have to pay monthly subscriptions for all users. Everything is always being backup by local drives so you have full control of that data. Cons We had a black outage on the Synology in a case that all of our harddisks crashed completely. Resulting in a loss of all data. Synology told us that this was a rare case using older harddisks, but that doesn't bring back our data... Review Source VR Verified Reviewer IT Manager Non-Profit Organization Management Used the software for: 2+ years ### "Synology Drive Private Cloud storage for Business" June 13, 2022 4.0 well, previously I use google drive to store the data, but later on, we find out we are difficult to share big files such as movies with the customer, and finally, we find out that Synology drive can solve these solutions, and we purchase one to set up with 8bays NAS and now it works well, its solve our problem, 60TB of file storage in the organization using cross-department and store big file such as movie production too. Pros the performance is very stable, can share external, and be accessed by the public properly with a few steps of setup. compatible with all platforms mobile, windows, web access, mobile, macOS. remote management from the cloud is very secure. dashboard and report management, log, system performance, and health are easy to check and troubleshoot. Cons that is powerful drive storage for personal use already, I have no comment about this. Review Source VR Verified Reviewer Hospital Doctor Hospital & Health Care Used the software for: 1-2 years ### "Easy to use!" September 25, 2021 5.0 Overall, I'm happy with it's performance.. reliable, accessible. Now I can keep all my files in a well organised way. Pros I mainly bought this drive for cloud storage and file sharing and syncing the file the same time. It works as It's aims for. The most useful for me is I can even use at work. Some of the cloud storage like Dropbox is restricted to use at our workplace for safety reasons. It didn't allow me to reach to the site. But with synology, I can easily access my file from anywhere. The mobile drive is also user friendly and I am happy with my purchase. Cons It would be better if they allow all types of file to view and edit without downloading. Another thing is I think it should be simpler means of viewing the file by double clicking it. When you use computer for so long, I am sure most agree with me.. double clicking the left button of the mouse mean opening the file. But with synology files, it means downloading! It happened so many times with me. Such a painful and waste my time. Review Source VR Verified Reviewer IT Support Technician Computer Software Used the software for: 1-2 years ### "Simple but gets the job done" January 3, 2022 4.0 Pros I really like the setup process for Synology Drive. Users simply enter the QuickConnect ID and Synology Drive does the magic to find the server. Configuring the sync/backup folders is straightforward and intuitive. Cons The client seems a bit CPU-intensive and causes my laptop fans to spin up when syncing large quantities of files (a new folder or relinked task, for example). The client also just seems laggy, taking several seconds to display menus at times. I also wish the client did a better job of resolving locked or unreadable files; the Drive client says there is an error but doesn't give any option to find out how to resolve the problem or what may be causing it. Review Source FB Florian B. Co-gérant Internet Used the software for: I used a free trial ### "Synology Drive - synchronisation simple" June 28, 2025 5.0 Pros Permet de synchroniser des fichiers entre plusieurs appareils (ordinateurs, mobiles, NAS) de manière fluide et stable. Cons Synology Drive ne fonctionne que sur les NAS Synology, ce qui limite la flexibilité en cas de changement de solution matérielle. Review Source EG Emanuele G. Imprenditore Information Technology and Services Used the software for: 2+ years ### "Prodotto fantastico e facilissimo da usare - Richiede un NAS Synology" December 22, 2022 5.0 Condivisione file tra diverse sedi di aziende e backup su un NAS remoto Pros La semplicità di implementazione anche in scenari complessi, come molteplicità di utenti e sedi fisicamente separate, distanti anche centinaia di chilometri Cons Niente, il software è davvero ben progettato Reason for choosing Synology Drive Synology Drive è ottimo perché e integrato nei prodotti NAS Synology, quindi con tutte le funzionalità estremamente avanzate che il DSM (sistema operativo dei NAS Synology) offre. Review Source GP Gianpiero P. Cyber Security Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Se hai un synology nas tuo non puoi farne a meno" October 10, 2023 5.0 Pros Il client è facile da installare nessuna configurazione da fare se non l\`indirizzo del nas, metti i file dentro e subito tutto è sincronizzato Cons assolutamente nulla mi è piaciuto tutto e continuo ad usarlo con approvazione Review Source VR Verified Reviewer Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Must have se hai un synology nas" November 5, 2023 5.0 Pros Ho un synology nas personale a casa ed adoro il software drive. L'ho sostituito a google e one drive sia perchè ho sicurezza che i dati stanno solo a casa mia e sia perchè ho come limite di spazio quello che ho nel mio nas. Si installa ovunque ed è protetto da 2fa Cons nulla è di mia vitale importanza mi piacciono tutti i suoi aspetti Review Source MLR Marc Lee R. IT Department Head Hospital & Health Care Used the software for: 2+ years ### "The number one brand for NAS" August 9, 2022 5.0 Great NAS to use for businesses of any size. Pros What I liked about this software is the ease of use for all of its features. Cons What I like the least about this is the quality of customer support Synology is providing to its customers. Review Source BB Benjamin B. Owner Computer Software Used the software for: Less than 6 months ### "Overall it works well!" July 19, 2023 5.0 Pros I like that it has an IOS app. This means I can access my files whenever i need to. Cons When the symbology nas is running slow, the drive apps suffer. Switched from [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/) Cost. Performance. Review Source FS Fernando S. It director Computer & Network Security Used the software for: 2+ years ### "Good alternative" May 30, 2022 5.0 In general, good backup and file sync and share app Pros Good file explorer app. Simple to install under Windows and IOS system Cons During SDM upgrade 7 version, it stop working. Synology spend much time to correct it. I had to find out alternatives app during this time. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reason for choosing Synology Drive I use Synology Nas for backups Review Source RD Rafael D. IT administrator and manager Information Technology and Services Used the software for: 2+ years ### "Synology Drive good, nice and cheap." March 10, 2022 4.0 We use it daily in the company I work with for common documents. Pros A private drive where the capacity limit is set by you with your NAS and its disks. Relatively easy to set up as a server and very easy to install as a client. I use it daily to sync and share files with co-workers. Cons Some client workstations sometimes lose synchronization and must be reinstalled. Reason for choosing Synology Drive Private cloud and capacity managed by the NAS disks you want to add. Review Source CS Christopher S. IT Manager Maritime Used the software for: 2+ years ### "Robust and stable Business tool " June 3, 2022 5.0 Our Synology NAS has performed reliably for a number of years now and with no issues. Replacing drives, and rebuilding the array has also been an easy process. Pros Configuration and set-up of the Synology NAS were very straighforward, installing the drives and setting up the raid was without any issue. Cons I haven't really found anything not to like about the product, it does what it was designed to do very well Reason for choosing Synology Drive it is a well-priced product with a solid reputation for reliability and ease of use. Review Source DS Dan S. Owner Retail Used the software for: 2+ years ### "Synology Drive makes it easy to share!" January 25, 2022 5.0 We use this constantly for scanning and referencing for data input Pros It is very easy to use - it's fully automated, once you set it up! The setup can be a bit complicated if you have multiple users. Cons If you are using it on a shared computer, it is not really easy to setup. Review Source AT Antonio T. Risorse umane Sports Used the software for: 1-2 years ### "Strumento archivio per dati facile e sicuro" December 6, 2022 4.0 Pros Facile da usare soprattutto per chi è alle prime armi, inoltre ha molte funzionalità ovviamente pagando. Molto stabile ovunque tu sia per lavorare. Cons Purtroppo manca la prova gratuita e la versione gratuita, di conseguenza chi non ha mai provato questo programma lo deve acquistare e basta. Review Source JS Jacob S. Network Engineer Hospital & Health Care Used the software for: 2+ years ### "Synology drive is good for personal data" May 13, 2023 5.0 Pros Easy to use, data is available and easy to access, access is private Cons It feels less professional than some other Nas solutions. Review Source DG David G. Founder Professional Training & Coaching Used the software for: Less than 6 months ### "Great personal hosting cloud platform" December 13, 2021 5.0 Pros Synology Drive is most useful to host your own storage. Cons The app's are not as well refined as other commercial products available. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Self hosting Review Source Similar Products Featured ## Related categories [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.