# OpenText Documentum Content Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenText Documentum Content Management Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more. Source: https://www.capterra.com/p/233488/Rankability/ --- # OpenText Documentum Content Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OpenText Documentum Content Management ## What is OpenText Documentum Content Management? OpenText Documentum provides essential capabilities for managing enterprise content. It adheres to the Content Management Interoperability Services (CMIS) standard and supports a broad range of operating systems, databases, application servers, and enterprise applications. ## What is OpenText Documentum Content Management used for? [Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[File Sharing](https://www.capterra.com/file-sharing-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenText Documentum Content Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=OpenText Documentum Content Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenText Documentum Content Management 4.0 (7) VS. [4.4 (152)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (7) Ease Of Use 3.9 (274) Value For Money 3.2 (6) Value For Money 3.9 (230) Customer Service 3.2 (6) Customer Service 4.1 (234) ## OpenText Documentum Content Management alternatives [4.4 (3,027)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [M-Files](https://www.capterra.com/p/122215/M-Files/) [4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122215/M-Files/) Highest Rated [Dokmee ECM](https://www.capterra.com/p/205117/Dokmee-ECM/) [4.7 (119)](https://www.capterra.com/p/205117/Dokmee-ECM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205117/Dokmee-ECM/) [Box](https://www.capterra.com/p/148766/Box/) [4.4 (5,637)](https://www.capterra.com/p/148766/Box/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148766/Box/) [View all alternatives](https://www.capterra.com/p/233488/OpenText-Documentum/alternatives/) ## FAQs about OpenText Documentum Content Management Features and Usability ### What are the key features of OpenText Documentum Content Management? OpenText Documentum Content Management offers content management and document management tools, plus content library and asset library functions for storing and organizing files. It also includes workflow management, task management, search/filter, commenting/notes, reporting/analytics, API support, encryption, secure data storage, and information governance. Getting Started and Support ### What training and onboarding options does OpenText Documentum Content Management offer? OpenText Documentum Content Management provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature review, while videos support visual, self-paced learning and step-by-step guidance through common tasks. Getting Started and Support ### What customer support options does OpenText Documentum Content Management offer? OpenText Documentum Content Management provides Email/Help Desk and Phone Support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments in this dataset. ## Features AI summary Based on 3,099 Digital Asset Management reviews Capterra reviewers highlight these as the features buyers value most when choosing digital asset management software: - **File Management** (**57%** of reviewers rated this feature as critical) - **Asset Library** (**47%**) - **Document Storage** (**52%**) OpenText Documentum Content Management includes **Asset Library**, which gives teams a central place to organize and access digital content. However, it does not offer **File Management** or **Document Storage** among the top-priority features. Instead, it provides **Search/Filter** (**44%**), which can help users locate assets faster and work through large content collections more efficiently, helping businesses improve content access and day-to-day asset organization. Asset Library 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collection of all assets in the system Search/Filter 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Content Library 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Centralized repository to store content and assets Reporting/Analytics 3.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Workflow Management 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Secure Data Storage 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches OpenText Documentum Content Management 13 features Application programming interface that allows for integration with other systems/databases Collection of all assets in the system Leave comments and notes on documents for others to view Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Store, manage, and track all electronic documents in a centralized location Convert data into a code for security Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Create, manage and track all task activities and progression Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 3.2 (6) ### Starting price Free trial not available Value for money 3.2 (6) 3.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (6) 3.2 Based on 6 reviews ## User reviews Overall rating 4.0 Based on 7 reviews Filter by rating 5(2) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Business Process Consultant Information Technology and Services ### "Repository for huge documents and easy management of Documents" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 16, 2025 Its live Report and Web Report functionality I liked most it help us to get complex queries result and it has ability to execute workflow which will help to index or validate document through various steps Pros I liked its webReport, We can be able to get complex queries result with help of web report. Cons Sometimes we need to reindex document to enable search any document. Switched from [IBM FileNet Content Manager](https://www.capterra.com/p/231644/IBM-FileNet-Content-Manager/) It has workflow management integrated to it which was difficult in FileNet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Satyam S. Tech Lead Information Technology and Services ### "Organize documents and validate easily with Opentext" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 2, 2025 It was really good experience as I have used Its workflow which is most amazing functionality along with this I have used its livereport and Web Reports also have implemented some Java Application on top of it for different business Line of businesses. Pros Its workflow functionalities I liked most Documents has go through multiple path we can implement same with help of Workflows. Cons It search functionality needs to be improved. It has to be more accurate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Farheen S. Senior Business Systems Analyst Oil & Energy ### "Great document management software that is secure and reliable" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 18, 2025 Documentum has worked well as a secure document management system that provides the right security for files. Pros Its a secure enterprise content management software Cons The integration with other software is limited and difficult and the UI can do with some upgrades. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gitosh S. Marketing Manager Renewables & Environment ### "My Experience With OpenText Documentum" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 9, 2024 I have used it for over 3 years and it is amazing as a content management software. Pros First, I like that OpenText Documentum is very secure and comes at a good price. It handles content management really well and makes content collaboration easy. Cons So far OpenText Documentum meets needs. It is effective. Switched from [OpenKM](https://www.capterra.com/p/125417/OpenKM/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [Box](https://www.capterra.com/p/148766/Box/) [Nuxeo](https://www.capterra.com/p/167024/Nuxeo-Platform/) [Wrike](https://www.capterra.com/p/76113/Wrike/) The security features of OpenText Documentum makes it a better choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Matias G. Change and Validation Manager Pharmaceuticals ### "Documentum, flexible, but outdated" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 27, 2023 It is a tool that can adapt to the needs of regulations, but you need trained resources to keep it going. Pros It is a flexible tool, where you can have different vendors supporting any structure you build Cons it is outdated, and costly to maintain, and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Souleymane D. Recruiter Mining & Metals ### "The onboarding process for your content management systems. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 31, 2023 OpenText Documentum is very powerful and a great solution for large enterprises like ours with a significant workforce. It enables easy and seamless management and organization of documents. Pros I really like what OpenText Documentum offers. It allows me to manage and share my documents, records, and various types of content easily with a highly advanced content management system. I love these diverse features. Cons What I like the least are the bugs that I frequently come across in the authentication and access control of OpenText Documentum. Switched from [M-Files](https://www.capterra.com/p/122215/M-Files/) [Nuxeo](https://www.capterra.com/p/167024/Nuxeo-Platform/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pascual G. Project Manager Computer Software ### "Opentext, an excellent solution to work with a large amount of documentation in complex companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 7, 2022 It can really fulfill your content management and workflow needs very efficiently, so document retrieval, access and permission settings don't require much extra effort. Its operation is intuitive and this platform has demonstrated interaction through secure access protocols and international standards with the option in the cloud, preferential at the moment. In general, it guarantees the life cycle of the documents. Pros The comprehensive and effective management of documents through the correct assignment of metadata, which effectively accompany the content of a document, and this management feature is very practical and configurable. On the other hand, its workflow module guarantees the implementation of process automation and contributes to minimizing rework, managing the life cycle of documents, from the point of view of managing physical files. It has a high degree of integration with other applications and systems in a natural way, all in the end user's desktop environment, in addition to responding adequately with other types of devices such as smartphones, etc. Cons Its implementation can generate important costs of specialized personnel, licensing and important management in the organizational culture. A free version that is 100% usable for a prudent period of time could be a factor of engagement for new clients, Alternatives considered [OpenKM](https://www.capterra.com/p/125417/OpenKM/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.