---
title: "Credentially Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Credentially Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more."
source_url: "https://www.capterra.com/p/233502/Credentially/"
page_type: "product"
language: "en"
---

# 

 Credentially Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Credentially

## What is Credentially?

Wasting clinical time and resource on manual credentialing and HR processes? Whether you’re looking to speed up your credentialing and hiring process, onboard new healthcare professionals more efficiently or have more control over compliance, Credentially can help. With authorised integrations into healthcare’s most important credentialing databases, you can automate professional checks, verifications and compliance, allowing you to recruit high-quality clinicians - fast.

## What is Credentially used for?

[Credentialing](https://www.capterra.com/credentialing-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Credentially

4.9 (7)

VS.

[3.9 (120)](https://www.capterra.com/p/172448/CredentialStream/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (7)

Ease Of Use

3.7 (120)

Value For Money

4.5 (6)

Value For Money

3.6 (97)

Customer Service

4.6 (7)

Customer Service

3.9 (108)

## Credentially alternatives

Highest Rated

[5.0 (21)](https://www.capterra.com/p/10037222/Credential-Network/#reviews)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (71)](https://www.capterra.com/p/151925/CredentialMyDoc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[4.2 (68)](https://www.capterra.com/p/90628/QGenda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.9 (30)](https://www.capterra.com/p/158338/Modio-Health/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/233502/Credentially/alternatives/)

## FAQs about Credentially

Overview

### What company size and specific industries is Credentially built for?

Credentially is designed for healthcare providers of all sizes, especially organizations that need to reduce manual administration in hiring and credentialing. It is built for the healthcare sector, including clinics, hospitals, and other care providers that want faster hiring and lower administrative costs.

Features and Usability

### What are the key features of Credentially?

Credentially offers candidate tracking, candidate profiles, and credential management for managing applicant and staff records. It also includes compliance management, compliance tracking, license verification, and expiration management, plus document management, data verification, real-time reporting, reminders, alerts/notifications, and third-party integrations.

Integrations

### Which third-party tools and platforms does Credentially integrate with?

Credentially integrates with Amazon Connect for calling and managing reference checks, and it also connects to other third-party tools through its catalog-listed platform integrations. The available integration set is centered on workflow and communication needs, with Amazon Connect explicitly confirmed in user feedback.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Credentially offer?

Credentially provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does Credentially offer?

Credentially provides email/help desk support, a knowledge base, and phone support. No reviewer feedback about support experience is available, so user sentiment on response times or helpfulness cannot be summarized from the catalog data.

## Features

AI summary

Based on 7,834 Applicant Tracking reviews

Capterra reviewers highlight these as the features buyers care about most when choosing applicant tracking software:

-   **Candidate Management** (**50%** of reviewers rated this feature as critical)
-   **Candidate Management** (**50%**)
-   **Candidate Tracking** (**49%**)

Credentially supports **Candidate Tracking**. However, it does not include **Candidate Management**. Instead, it offers **Job Posting** (**50%**), another feature reviewers rate highly. This gives hiring teams a way to advertise open roles efficiently while keeping visibility into candidate progress, helping businesses manage recruiting workflows and move applicants through the hiring process with more clarity.

Candidate Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Job Posting

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Credential Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Compliance Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Data Verification

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Document Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Credentially 26 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Import/Export: Import and export data to and from software applications
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Expiration Management: Track and manage expiration of various items including products, warranties, licenses, and contracts
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- License Verification: Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Applications: Ability to fill out and submit application forms on the web
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons

---

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Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

4.5 (6)

### Starting price

Free trial not available

Value for money

4.5 (6)

4.5

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (7)

4.6

Based on 7 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Allan Del Cris T.

Customer Service Representative

Outsourcing/Offshoring

### "Credentially"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 13, 2024

I'd looking forward and excited to work using this platforms.

Pros

What I love about Credentially is that it makes task easier and convenient, it also has a friendly feature where you're not gonna get lost in navigation throughout the process.

Cons

I hope NSO verification with just one click will be back soon. Additionally, I hope improvement on auto populating dates in documents sometimes fails whenever there is additional dates displayed in documents content. It would also be more convenient if editing the dates without getting inside the documents is possible.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hannah F.

Registered Nurse

Hospital & Health Care

### "5 Stars for Credentially"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2024

My overall experience was great with Credentially and I recommend all travel nurse agencies use it for their onboarding process. Super easy and quick feedback!

Pros

The process was very easy and straightforward. It listed all of the steps and told me exactly what documents I needed to upload.

Cons

It was a little tough to navigate on a cell phone, but I managed!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SL

Shirleen L.

Registered Nurse

Hospital & Health Care

### "Credentially Awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2024

I wish all agencies would use this for onboarding. It made everything so much quicker and easier.

Pros

Everything was so easy. If it was already submitted, It was already uploaded. All I had to do was follow the prompts and fill in the gaps.

Cons

There wasn't anything. Just that I had make time for it. But that was on me.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SJ

Shardai J.

Healthcare recruiter

Staffing and Recruiting

### "Credentially User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2024

Pros

I like how this system is user friendly. Easy and not too difficult to navigate

Cons

I do not have any current dislikes at the moment because I have not used it for that long of a time

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SP

Shane P.

RN

Health, Wellness and Fitness

### "Excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2024

Pros

It was easy and very effective i recommendation very high

Cons

There are no cons that i could see in any categories

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TM

Tina Marie T.

Credentialing Specialist

Staffing and Recruiting

### "Credentialing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 29, 2023

Very Satisfied. I can upload and download all the documents that I need for my candidate.

Pros

It is a stop shop for me as I get to view all the candidates we are currently Credentialing and monitor their documents and compliances.

Cons

It may be convenient if there was an app for Credentially.

Reasons for choosing Credentially

It was easy to us for us employees.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 3, 2023

Hi Tina - great to see 5 stars across the board, and really glad that Credentially has made compliance monitoring a whole heap easier for your team.

SA

Shubham A.

Manager of Engineering

Information Technology and Services

### "Decent service for Credentialling "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 29, 2023

Pros

It's pretty easy to define the compliance requirements and onboarding steps in Credentially.

Cons

The API is quite limited and is marked by poor design. There are no out-of-the-box integrations available.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 3, 2023

Thanks so much for your insight, and I'm really glad to hear you found the flexible compliance and onboarding builder easy to use. We're constantly working to improve our public API and integrations but would value your thoughts on it - do feel free to send us an email to sales@credentially.io.

[View all Reviews](https://www.capterra.com/p/233502/Credentially/reviews/)

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