--- title: "20 Bananas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 20 Bananas Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/233509/20-Bananas/" page_type: "product" language: "en" --- # 20 Bananas Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 20 Bananas ## What is 20 Bananas? Fastest app for sales reps. 2 minutes learning curve. For distribution companies with recurring orders. Give your sales reps and clients an app like WhatsApp to send orders to you. Process orders and payments with a simple chat. App customizable with your own brand or with 20 Bananas Brand. Connectable with your ERP. Coordinated communication for your office workers, salespeople, delivery people and customers. ## What is 20 Bananas used for? [Order Management](https://www.capterra.com/order-management-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 20 Bananas?[Manage this product listing](https://www.g2.com/products/20-bananas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 20 Bananas 4.6 (5) VS. [5.0 (21)](https://www.capterra.com/p/177956/Orderwerks/reviews/) Starting Price €20 Per User, Per Month Starting Price $100 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.9 (52) Value For Money 4.8 (4) Value For Money 5.0 (52) Customer Service 4.8 (5) Customer Service 5.0 (52) ## 20 Bananas alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [B2B Wave](https://www.capterra.com/p/133836/B2B-Wave/) [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133836/B2B-Wave/) ## FAQs about 20 Bananas Overview ### What company size and specific industries is 20 Bananas built for? 20 Bananas is designed for food and beverage, beauty and healthcare, and sport goods and apparel businesses. The vendor description does not specify a company size, so the product appears aimed at organizations in those sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of 20 Bananas? 20 Bananas includes order processing and recurring orders, along with order management, order entry, and real-time or remote order entry. It also offers product and catalog management, shopping cart and online catalog features, pricing and discount management, delivery tracking, reporting and sales trend analysis, plus API and third-party integrations. Integrations ### Which third-party tools and platforms does 20 Bananas integrate with? 20 Bananas integrates with Google Sheets for calculations and connects to Odoo and Sage 50 Accounting for business and accounting workflows. The catalog lists these native integrations, giving 20 Bananas support for spreadsheet-based data handling and core accounting system connections. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does 20 Bananas offer? 20 Bananas provides live online training and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced viewing for learning product features and reviewing steps when needed. Getting Started and Support ### What customer support options does 20 Bananas offer? 20 Bananas provides phone support and chat for customer assistance. These channels give users direct access to help when questions or issues come up. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,064 Order Management reviews Capterra reviewers point to these as the order management features buyers care about most: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) 20 Bananas focuses on other order management capabilities that reviewers also consider important, including **Order Entry** (**50%**). This feature helps businesses capture and process incoming orders efficiently, providing teams with a clear way to manage order details and keep daily sales operations moving smoothly. Order Entry 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries API 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Third-Party Integrations 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Accounting Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Backorder Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage customer orders that cannot be filled immediately due to out-of-stock items 20 Bananas 36 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Canned Responses: Shortcuts for inputting frequently used messages - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chat/Messaging: Communicate using direct chat or messages within the system - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Entry: Enter and convert orders and quotes - Image Library: Store and manage images - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Online Catalog: An online catalog of inventory that customers can view - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shopping Cart: Checkout of online store - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.8 (4) Free Trial Basic €20.00 Per User,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ Odoo](https://www.capterra.com/p/135618/Odoo/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User CEO Design ### "bananas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2023 a tool that facilitates purchasing and guarantees data security in your region Pros this application makes it easy to place orders quickly Cons it's a simple application, but I think its interface needs to be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Education Management ### "Amazing software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 10, 2022 I liked to use the free trial and if the price was lower, I would consider to pay for it. Pros It's easy to use, gives you all the information you may want and you can personalize it as you need. Very good. Cons It could has a different design, more beautiful and the price is fair but we could have some discount. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jhonatan A. Sonido y produccion Music ### "Exelente producto" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 14, 2022 Pros su funcionalidad es exelente... básico y sencillo pero muy completo Cons Hasta ahora estoy conforme co. Todo... lo seguiré usando un tiempo más para poder dar una reseña más contundente Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Laura A. Comercial Hospitality ### "Cada día más satisfecha, totalmente recomendable. Fácil e intuitiva " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2022 Me parece una App muy sencilla e intuitiva, mis clientes están muy satisfechos con ella. Puedo tener una comunicación muy fluida con el cliente sin tener que saturar sus medios propios o personales, muy contenta en general Pros La sencillez, funcionalidad, atención al cliente Cons Poder enviar una oferta desde móvil o tablet de un articulo concreto con precio oferta. Poder enviar un mensaje a la vez a todos los clientes de una sola vez. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2022 Thanks a lot Laura. We enjoy helping sales reps like you, trying hard in the streets to sell and give a good service to clients. DM David M. Gerente Food & Beverages ### "Cómoda de usar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 Un acierto adquirirla, durante el período de pandemia ha resuelto mis necesidades de venta Pros El poder organizar los datos de forma fácil, de manera que de un vistazo tienes una imagen real de los pedidos. Otra función que me gusta es la de la difusión, el poder enviar promociones y avisos a los clientes es de lo más útil. Cons Quizás el poder categorizar de otra manera a los clientes pero esto es más bien por las características de mi empresa que por las que ya ofrece la app que son bastante completas Alternatives considered [Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/) Reasons for choosing 20 Bananas Porque me permitía hacer listados de ventas diarios, difusiones e incluía un chat de comunicación con los clientes muy bueno Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 28, 2021 Thanks David for your feed back. We are developing a new view to sort customers for different 9 different filters. You can beta test the feature now changing the end of the url from clientesp.php to clientesp\_nuevo.php ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.