--- title: "Page 2 | MOGO Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is MOGO the right Dental solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/reviews/?page=2" page_type: "reviews" language: "en" --- MOGO 4.4 (59) [View alternatives](https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 2 - Reviews of MOGO ## Showing most helpful reviews Showing 26-50 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC John C. Office Adminstrator Used the software for: 2+ years ### "Mogo is simply the most complete and easy to use Office menagement system out there." May 11, 2018 5.0 Ease of use less time organizing the practice. Ability to track patients and employee work product Pros Mogo is easy to use and to train employees on.. We have utilized Mogo for over 20 years. In that time we have grown from a stand alone single computer system a Server based System and now a 20 workstation Cloud based system. Mogo has been with every step of the way. Whether it be the conversion to a paperless chart system to esripts - Mogo has it all and more importantly they service it all. Cons Some security issues. Anyone can change a fee in the system makr fraud by an employee possible. Would like to see the program more compatable with touch screen technology. Review Source LS Lisa S. office manager Hospital & Health Care Used the software for: 2+ years ### "Great Technical support" August 23, 2016 4.0 We have been using Mogo for the 20 years my dentist has been in practice. When we updated our software this time, there were several questions that we needed to have transfer from one version to the other. Lindsay was so helpful. I have worked with her many times and she was diligent in her efforts to help me find the solution to my issues. I appreciate the fact that Mogo returns your phone call pretty rapidly and stays with you until the issue is fixed. I really appreciate the technical service department. Thank you for your help! Pros It is pretty easy to pick up and learn. Cons There are some things that are not very intuitive about it. Some things when an update is done don't seem to automatically transfer with the update. Review Source TS TIMOTHY S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "16 years with MOGO dental software" September 9, 2019 5.0 Smooth day to day dental office functionality. Pros The program includes complete functionality for a modern dental office at a reasonable price with excellent support when needed. Also early cloud based program allowing easy access from anywhere. Cons Occasional update issues would require a few days to correct. Reason for choosing MOGO MOGO ,at the time (2003), was the best value of those available. we continue to use it today (2019) Review Source AR Adriana R. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Worst program don't purchase, doesn't work as promised, support is not supportive or effective" June 15, 2017 1.0 Cons Features don't work. You have to call tech support constantly. You have to work around software.tech support takes too long to figure things out, until you forget and move on. Bad reviews are not submitted. Review Source Response from MOGO June 26, 2017 Dear Dr. Adriana Rodriguez, We are very sorry for the troubles after moving to the MOGO Cloud from our server version. Unfortunately, some circumstances are beyond our control, certain ISP providers may have trouble with a steady internet. After our Support Technicians spoke with your internet service provider and office, pocket loss was affecting the performance of the MOGO Cloud program but now resolved. We greatly appreciate your business and please let us know if we can assist you any further. LB Lea B. Owner Medical Practice Used the software for: 2+ years ### "The cloud saved us" August 18, 2018 4.0 ONCE AGAIN THANK YOU JUST DOES NOT SEEM QUITE ENOUGH SUPPORT TEAM FOR ALL YOU HAVE DONE THIS WEEK. THEY MADE A HORIFFIC SITUATION THAT MUCH EASIER AND HELPED AVOID EVEN GREATER LOSS FOR US. WE TRULY APPRECIATE IT MORE THAN YOU CAN EVER IMAGINE. OUR WHOLE PRACTICE WAS SHUT DOWN ALL WEEK AND IT TURNED OUR LIVES UPSIDE DOWN BUT YOU SURELY MADE IT A LITTLE EASIER AND HELPED GET US THROUGH IT!!! Pros Not being very computer savvy and knowing much about how this cloud/back up works we rely on MOGO and a private IT guy a lot to help protect us. Unfortunately our private guy dropped the ball and MOGO saved us from a much bigger disaster and loss of income. We are beyond appreciative to MOGO !! Cons Not being able to reach a live person and having to wait for return calls is one downfall of MOGO.... Although in THIS particular situation support team reached out regularly to ease our stress, keep us informed and updated and made us feel so much more at ease. We truly can not thank support team enough for all they did for us this past week. Review Source EK Ellee K. Office Administrator Used the software for: 6-12 months ### "It has come a long way, but there have been an abundance of tedious issues that are frustrating." August 21, 2017 3.0 I can schedule and get into other offices records with relative ease. Pros I like the perio chart, and the way you can enter insurance coverage for the different fees. I also like being able to get into other offices schedules and records. Cons I do not like how the treatment plans don't have accurate coverage, I constantly have to double check with the person's chart to see if the treatment plan is accurate, and the results can frustrate patients as well as myself. I don't like how I can't select to Look Up List from the bottom task bar without the schedule popping up in front. I don't like how it warns me if someone's transaction screen is closing and interrupts what I'm doing at the time. I don't like having to change default printers from RES (our claim "printer") to our actual printer (not sure if that is a MOGO issue or one on our end). Review Source DW David W. owner Medical Practice Used the software for: 2+ years ### "A great experience! Matt went overboard to help us." October 27, 2017 4.0 It saved us an enormous amount of money by allowing a team member to generate reports that would have otherwise taken them hours and hours of work to have been able to accomplish. Pros It's comprehensiveness and ease of use. We also loved that it would allow us to generate medical insurance claims as well as the dental insurance claims. Cons It is not compatible with some other software designed to work with dental software. It was a bit difficult to learn all that MOGO could do for us due the the comprehensiveness of the program. Review Source SA Stephen A. President Medical Practice Used the software for: 2+ years ### "Advanced and easy to use dental software that is dependable." December 1, 2015 5.0 Pros I have lectured on technology and the use of computers in a dental office, at many local and national dental meetings. In my personal office, MOGO Dental Software has helped me seamlessly run my dental practice for the last 30 years. We have changed from DOS to Windows and now Windows to the Cloud. I have recently upgraded to the Mogo Cloud and found this to be a great money saver in regards to my hardware and IT services. The cloud which is controlled by Microsoft is HIPAA compliant and affords the most protection to our office data. It is secure against viruses, hackers and data corruption. It is comforting to know that we are no longer dependent on sometimes undependable local backup. Cons Nothing, the company is always client centric and understands the needs of users, both clinicians and staff. Review Source JK John K. Dr Used the software for: 2+ years ### "2. I use the MOGO cloud at all of my locations and it's a great RELIABLE software!" October 19, 2017 5.0 Pros I don't need to worry about paying expensive IT fees or worry about servers & networks. Multi location features in MOGO give me access to all of my patient records and reporting from any given location. All the features I need are included in MOGO, I use to pay for appointment reminders which cost an arm and a leg! MOGO eReminder's send text and email appointment reminders from within the program. Review Source AT Angie T. office manager Medical Practice Used the software for: 2+ years ### "We have used MOGO for over 15 years and has been a great experience." May 16, 2017 4.0 Pros Customer support. I have worked with this company for years and every time we upgrade to the newest version, the customer support has been friendly and helpful. I am not a computer wizard so their helpfulness is huge for me. Cons Cost for the upgrades. Our office is small and a lot of the times we do not use all the extra features the upgrades have to offer but have to upgrade to get the support. Review Source JK Jeri K. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "MOGO is a great product that has worked well for us for 30 years." June 14, 2017 4.0 The confidence in knowing that the practice needs will be met. Pros The thing that I like the most is the flexibility. Almost anything that I want MOGO either already does or we can figure out how to make it work. Cons The support is always a call back. I like support to be on my schedule and most often the call that I get back is during a bad time. They do, however, ALWAYS call back! Review Source JK John K. Used the software for: ### "I'm not very tech savvy myself, so letting MOGO handle my server and data is the most cost effectiv" August 3, 2015 5.0 The Mogo Cloud has reduced my overhead costs significantly by removing my server, I no longer have to pay for server maintenance or pay to have my server replaced. My staff and I can access Mogo from anywhere which makes it incredibly convenient to schedule patients over the weekend and when the office is closed. The technological innovation that Mogo has designed to run cloud based is impressive; moving to the cloud did not result in loosing features in the program. Lastly, the technical support team at Mogo has been incredibly helpful in answering all of our questions in a timely manner with the up most professionalism. Review Source Response from MOGO August 4, 2015 The Mogo Cloud was designed and developed to do exactly what you had described; save our clients money, ease/resolve security concerns, relieve IT headaches AND provide a comprehensive dental software filled with an abundance of features! We are delighted to hear that you are enjoying the Mogo Cloud and doing what you do best: quality dentistry! Thank you for being a Mogo user, we appreciate you and your staff and further thank you for giving us the opportunity to service you with your dental software needs via the Mogo Cloud. Our technical support team strives to be punctual and aid in any technical questions that arise. It has been an absolute pleasure working with you and we look forward to continuing to provide you with excellent service and innovative technology. Please do not hesitate to contact us with any other feedback or questions (800) 944-6646. FA Frank A. Dentist Used the software for: ### "Mogo Cloud includes every feature I need for my practice to be at its optimal performance! " June 25, 2015 5.0 Switching to the Mogo Cloud was one of the best decisions I have made for my practice both in terms of cost reduction and reliability. A computer at my practice was unfortunately exposed to a virus online and ended up crashing entirely due to the attack. This was a stressful situation however with the Mogo Cloud I was assured that my data was safe. Since all of my data was securely stored in the cloud, I did not lose any data and I did not compromise my patients private information. I am thrilled to know that my data and office are protected and my office is running smoothly after the virus attack. Review Source Response from MOGO August 4, 2015 All of us at Mogo are thrilled to hear that you are reaping the benefits of the Mogo Cloud. We understand that virus threats are a true concern to any computer that has an internet connection and a very serious threat to your valuable data, we are jubilant that your office was able to use the security of Mogo and the Microsoft Cloud to keep your data safe! We look forward to working with you in the future! Please remember that our number one priority is our clients and your feedback. We take the saying, "when your happy, I am happy," to a completely new level-we act on it to ensure you are a happy Mogo user! If there is anything that you would like to see implemented or enhanced in the Mogo Cloud program please call us at 800-944-6646, we would love to hear your ideas and feedback! Thank you for your loyalty and we will be speaking to you soon! Take care! mV mary V. office manager Health, Wellness and Fitness Used the software for: 2+ years ### "the Representative "tray" is highly skilled and excellent in resolving all matters that arise. " August 9, 2017 3.0 Pros fairly easy to learn. program provides all information needed to use in dental practice. i use the reports to review my accounts all the time. Cons program versions are released into production with bugs and you have to buy updates in order to fix them. Review Source rW rennie W. front desk Medical Practice Used the software for: 2+ years ### "rrrdmd dental office" April 10, 2017 5.0 Our rep has continuously been extemley helpful at every call..he also returns every call very quickly..he has made using this service absolutely wonderful . Matt has been a god send for our office. I cant say enough good things reguarding the help he has extended to us. Pros using there support Cons nothing so far Review Source MS Michael S. President Used the software for: ### "MOGO IS THE REAL DEAL" November 19, 2015 5.0 My office has used MOGO for over twenty years. They were originally rated the best by my practice management group and they were right. The ADA rated MOGO several years ago highest as well which simply reaffirmed what we already knew. We have grown from 5 to 32 workstations, have been chartless for over 15 years and have NEVER in the entire 20 years ever had any accounting or lost data issues. There are so many features in the program we are always trying to integrate more features which save us time, automatically record data and therefore increase our profitability. Dose Spot for recording and giving great records for prescription writing, EMR which was formerly CDS gives us a 1.5 page hygiene recall note that records our findings as well as keeping our exam process regimented and consistent. E reminders, credit card processing that automatically enters payments in your transaction, in office messaging with the follow me feature, data input is very practical, to Do list, Recall is amazing, whether it is for hygiene, implant, denture recalls whatever you choose. The more features you use the more you benefit. Now with the cloud, IT costs are lower, updates are automatic and MOGO is continuously monitoring our system to make sure MOGO it is running like the workhorse it is. Thanks MIng and team MOGO Michael Spencer DDS Riverside Dental Riverside-dental.com Review Source LG Leisa G. Office Manager Medical Practice Used the software for: Less than 6 months ### "Mogo made me feel like my opinions were both valued and appreciated. " July 19, 2017 5.0 Being able to have all four of our offices on one database. Pros The costumer service and technical support is top notch, being able to make custom reports, and I love the fact the we have an integrated software program for our 4 office locations! Cons Often too many steps/clicks to accomplish a task, however if requested the IT team works diligently to customize a better process! Review Source Response from MOGO July 19, 2017 Leisa, Thank you for the fabulous review, we appreciate your input! Your organization has been an absolute pleasure to work with, you guys rock! Your suggestions and feedback are invaluable and we value you as a MOGO client! We are glad that you find our custom reporting options and the multi-location environment beneficial. We will continue to develop and make strong advancements in the MOGO Cloud Program. Please keep in touch, our tech team loves hearing from you, we are here to help! Enjoy the rest of your summer and thank you again for your kind words. JK John K. Used the software for: Less than 6 months ### "I'm not very tech savy myself, so letting MOGO handle my server amd data is the most cost effective solution" November 1, 2016 5.0 The MOGO Cloud has reduced my overhead costs significantly by removing my server, I no longer have to pay for server maintenance or pay to have my server replaced. My staff and I can access MOGO from anywhere which makes it incredibly convenient to schedule patients over the weekend and when the office is closed. The technological innovation that MOGO has designed to run cloud based is impressive; moving to the cloud did not result in losing features in the program. Lastly the technical support team at MOGO has been incredibly helpful in answering all of our questions in a timely manner, with the upmost professionalism. Pros Because of MOGO's multi-location features I was able to seamlessly open a second practice. Multi-Location allows my patient information to be shared between offices and reporting is centralized. Using the MOGO Cloud's multi-location environment reduces my software costs and I always feel like a VIP! Review Source KB Ken B. Dentist Hospital & Health Care Used the software for: 2+ years ### "Dr Kenneth Brust" June 15, 2016 5.0 Stress free thanks to lindsey, she made everything easy and gave me the confidence to update in the future Review Source DP Danielle P. Used the software for: ### "MOGO Office Management Software for Orthodontic Office" January 20, 2016 5.0 When my husband and I first opened our orthodontic office, we were burdened with so many expenses (including student loans), that the price of MOGO fit into our budget perfectly. We have been using MOGO since then. MOGO's office management software includes so many features that are "extra" charges with other software companies, such as scheduling, e-reminders and e-confirmations. The program is flexible enough that we are able to customize it for our use as an orthodontic office. The technical support is excellent and the support team works through any problems we encounter, and these are just usually operator error. When we opened our second location, we purchased MOGO for that location as well. Our experience with MOGO for the past 14 years has been easy and excellent! Review Source Response from MOGO March 21, 2016 Dr. Panichella, Thank you for your review. Throughout the development of our software, we really focused on how we can aid specialists with daily office activities and that is why we have so many customization capabilities for your orthodontic practice, without the additional charges. I am glad to hear that you have benefited from the software and expanded to more locations! Hope to hear from you soon! GP Gregory P. Dentist Used the software for: ### "A very affordable and adaptable dental office management software system." January 20, 2016 5.0 I have been under full support with this company for twenty three years. During that time the company has made constant upgrades that have enhanced their software so as to be competitive and in many instances better than those programs considered leaders in the dental office management software market. Their software is user friendly and easy to integrate with most third party vendor software programs. Their introduction of "MOGO Cloud" allows more remote monitoring and will continue to improve its access for users. Their reviews are always good and their costs for software and support are reasonable as well. Review Source Response from MOGO February 1, 2016 Dr. Page, Lucky number 23! Thank you for allowing us to serve you with dental practice management software for all of these 23 years. It has been a pleasure working with you and your staff. Your feedback is much appreciated and let's salute to another 23 years. Your happiness is always our number one priority and all of us at Mogo are thrilled to read this review expressing just that! Give us a call if you need anything, we are here for you 800-944-6646. Talk to you soon Dr.! KP Kathy P. Dentist/Owner Medical Practice Used the software for: Less than 6 months ### "Worst system ever. Stay away from this system. " November 22, 2017 1.0 Pros There really is not one good thing that I can say about this system. If you are used to a quality system, this is not it. Stay away from this company. If I could put zero stars I would. Cons This system is slow and it constantly drops connectivity. It is never a MOGO issue they tell us it is our issue, Internet, etc. (that is what we are told), but it is in fact MOGO. I have had Dentrix for 23 years and this system is Mickey Mouse at best. The radiographs are terrible and it took the company almost a month to get to that point. If there is something the system cannot do and we ask how can we.. (get it to do one of the many things Dentrix can do that MOGO cannot) the answer we are given is “we will put it in our suggestion box”. Customer service is awful. No one answers your call. For help, we call MOGO and then we wait up to 20 minutes for them to return our call. Since it takes forever for them to call you back, we usually figure out our issues ourselves. There is one tech that is a gem there, otherwise not so much. Review Source MR Martin R. Office Manager Used the software for: ### "If there were 6 stars for customer service, i would gladly give it!" May 21, 2016 5.0 i had a not so great experience with my upgrade. somehow my old data got corrupted and the new upgrade was not really working. After my initial call with Mogo technical support, they really got things going, and eventually got my program running and all the problems fixed! I really appreciate the way they handled this, they were there for me the whole time. I would get updates a lot either via phone call or email, and they kept me pretty much in the loop of how things were progressing. Very professional! I would like to personally thank Augusta, Termaine, Lindsey and Matt for going above and beyond and making things happen! You guys give awesome customer service!!!!! This really proves that i made the right choice when i chose your Dental Software back in the year 2000! Now my software is running stable and great! my staff is happy, the Doctor is happy, and i am very happy! Thanks again! you guys are the best! Review Source VN Viridiana N. Billing Used the software for: ### "phenomenal experience " January 26, 2016 5.0 By far, the best customer support ever! Knowledgeable in all aspects of the program with charm and charisma to boot . The tech was very patient and pleasant. Shout out to Matt at a job well done :). Review Source Response from MOGO March 21, 2016 Vivian, We try to go above and beyond for each one of our clients and I am thrilled to hear that Matt was able to exceed your expectations :) Thank you for your kind review on the behalf of Team MOGO!!! Our customer service standards are set extremely high because our clients deserve the best. Since 1983, the backbone of our business has been focused on above par service. We are proud to say that our software is amazing because of the people behind it. Thank you for recognizing Matt in your review, we passed along your kind words to him also. Best of luck to you and I hope that we hear from you soon. CC Chris C. Office Manager Used the software for: ### "We have used the Mogo program since the DOS days. We obviously don't have any interest in changing p" December 17, 2015 5.0 One of the most important pros we have, is Mogo's interest in our feedback and adding our suggestions to the program. They listen and act! It is a company that is small enough that you know the employees and they know you too. The program is stable and I don't remember a time when anything happened that we were ever "down". It's worked out beautifully for our office. Review Source Response from MOGO February 1, 2016 Here at MOGO we strive to make the client experience thorough, direct and personalized. It is important for us to hear feedback from our clients so we can continue to gear our mission, software development and loyalty in the dental community in the right direction. Your feedback is appreciated and we all thank you again for your kind words and loyalty over the years, talk to you soon Chris! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.