--- title: "TDAW The Director's Assistant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TDAW The Director's Assistant Software - reviews, pricing plans, popular comparisons to other Image Recognition products and more." source_url: "https://www.capterra.com/p/233621/The-Smart-Director/" page_type: "product" language: "en" --- # TDAW The Director's Assistant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TDAW The Director's Assistant ## What is TDAW The Director's Assistant? TDAW® (The Director's Assistant® Web) by Continental Computers is a cloud-based, AI-powered funeral home management platform with native full accounting and Cai™ (Continental Artificial Intelligence™), a built-in AI assistant that drafts obituaries using case data. TDAW® combines case management, native full accounting, including general ledger, accounts payable/receivable, payroll, and trust management, and TDAtrak® chain-of-custody tracking in one web-accessible system. Funeral professionals can manage calendars, generate forms and contracts, collect e-signatures, design memorials, and monitor inventory from an interactive dashboard. TDAW® also supports Electronic Death Registration System (EDRS) integration with participating states, exports to QuickBooks and Sage 50 Accounting, and includes family-facing self-service tools. Continental Computers has served funeral homes since 1985, continually refining TDAW® to support the changing needs of deathcare professionals. ## What is TDAW The Director's Assistant used for? [Funeral Home](https://www.capterra.com/funeral-home-software/)[Image Recognition](https://www.capterra.com/image-recognition-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TDAW The Director's Assistant?[Manage this product listing](https://www.g2.com/products/catchoom-craftar-image-recognition-augmented-reality/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TDAW The Director's Assistant 5.0 (4) VS. [4.7 (65)](https://www.capterra.com/p/124753/Osiris/reviews/) Starting Price Contact vendor Starting Price $100 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.6 (65) Value For Money 4.8 (4) Value For Money 4.8 (55) Customer Service 5.0 (4) Customer Service 4.8 (65) ## TDAW The Director's Assistant alternatives [4.8 (94)](https://www.capterra.com/p/145091/Plotbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (57)](https://www.capterra.com/p/179534/Parting-Pro/reviews/) Starting price $469.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (60)](https://www.capterra.com/p/187388/Chronicle/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about TDAW The Director's Assistant Overview ### What company size and specific industries is TDAW The Director's Assistant built for? TDAW The Director's Assistant is designed for independent and multi-location funeral homes, cremation providers, and other deathcare businesses of any size that need a web-based case management and accounting solution. Features and Usability ### What are the key features of TDAW The Director's Assistant? TDAW The Director's Assistant includes case management, cemetery management, cremation management, and pre-need management for funeral service workflows. It also offers contact management, customer database, records management, and document management, plus financial reporting, accounting integration, QuickBooks integration, electronic signature, and a self service portal. Integrations ### Which third-party tools and platforms does TDAW The Director's Assistant integrate with? TDAW The Director's Assistant integrates with QuickBooks Desktop, QuickBooks Online, and Sage 50 Accounting for accounting and bookkeeping workflows. These integrations connect the software to widely used financial platforms, supporting data exchange with desktop and cloud accounting systems. Getting Started and Support ### What training and onboarding options does TDAW The Director's Assistant offer? TDAW The Director's Assistant provides live online training sessions to help teams get started. This format supports guided instruction in a remote setting and can be used for setup, feature walkthroughs, and questions during the training session. Getting Started and Support ### What customer support options does TDAW The Director's Assistant offer? TDAW The Director's Assistant provides email/help desk and phone support. No reviewer feedback about support is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data alone. ## Features AI summary Based on 103 Image Recognition reviews Capterra data shows that buyers of funeral home software rank the following features as their top priorities: - **Financial Reporting** (**65%** of reviewers rated this feature as critical) - **Document Management** (**52%**) - **Pre-Need Management** (**54%**) TDAW The Director's Assistant supports all three of the features reviewers rate most important: **Financial Reporting**, **Document Management**, and **Pre-Need Management**. Together, these capabilities help funeral homes track financial performance, keep records organized, and manage pre-need arrangements more effectively, allowing teams to improve oversight, maintain accurate documentation, and serve families with greater consistency. Pre-Need Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred Accounting Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Forms Management 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Case Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Contact Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Inventory Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply TDAW The Director's Assistant 23 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Cemetery Management: Manage cemetery lots and plot burial records/mappings - Contact Management: Manage, organize, and store contact information - Cremation Management: Manage tasks and activities involved in funeral, burial and cremation services, such as service scheduling, and guest invitations, etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inventory Management: Track and manage inventory levels to maintain proper supply - Merchandising: The activity of promoting the sale of goods at retail - Pre-Need Management: Arrangement where funeral products/services are purchased ahead of time, or long before death has occurred - QuickBooks Integration: Integrates with QuickBooks - Records Management: Ability to record, store, update, and retrieve information - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed --- Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Bradley M. Manager Hospital & Health Care ### "Excellent funeral management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2026 We have been using Continental since the late 90s, and we have always been extremely happy with the customer service they offer. Pros The software is very user friendly and the customer support is excellent! The customer support has always been phenomenal. Cons Editing forms can be a challenge sometimes, but Continental is always available to handle our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Matt S. Funeral Director Consumer Services ### "30 Years with the Director's Assistant!!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2026 I have moved through several platforms of TDAW over my 30 years of being a customer with them. This management software has helped me run my business more efficiently throughout the years and its usefulness seemed to grow with every upgrade the company has released. Pros Ease of use, customization, ability to transfer from previous editions to newsest builds. Mostly an all in one software Cons Some individual inability to customize forms, however this is easily negated by the amazing customer support team! Alternatives considered [FrontRunner Professional](https://www.capterra.com/p/116028/WebSuite/) [MIMS](https://www.capterra.com/p/38852/MIMS/) Reasons for choosing TDAW The Director's Assistant It was more based on being comfortable with what I knew. If it ain't broke don't fix it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Elwynn A. Funeral Director Consumer Services ### "Highly Recomended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Our organization utilizes The Smart Director and The Smart Crematory on a daily basis. It is the only software that we utilize because it makes our jobs so easy. Reports are generated that helps us manage our overall business, and it keeps all data at our fingertips. Pros The Smart Director is great with wonderful customer service. I absolutely think the fact of having 25 years' worth of data stored in the cloud. It makes our business operate much easier. Cons No significant cons to report. It is no fault of Continental Computers, but the ability to tie into the Texas Bureau of Vital Statistics to transfer over data for death certificates would be great. I am personally on a Team that is working with the State of Texas to get things in place for outside software to have this ability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT David T. CEO Hospital & Health Care ### "The Director's Assistant TDAW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Their customer support is quick to respond and knows the funeral industry. Any time we’ve had questions, they’ve been helpful and easy to work with. Definitely recommend. Pros We’ve had a great experience using TDAW. It's very reliable and makes our daily operations a lot smoother. TDAW keeps us organized and it's easy to use, which has really helped our team stay on top of things. Cons We haven't found any major problems and highly recommend TDAW for any funeral home needing help staying organized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.