# Page 2 | ShiftCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ShiftCare the right Home Care solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233684/ShiftCare/reviews --- ShiftCare 4.6 (145) [View alternatives](https://www.capterra.com/p/233684/ShiftCare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of ShiftCare ## Showing most helpful reviews Showing 26-50 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jason S. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Big mistake in choosing Shiftcare" November 12, 2025 1.0 Extremely disappointing. I run a home care agency and was looking for reliable scheduling and client management software. ShiftCare sold a vision they couldn’t deliver. The product is unstable, support is unreliable, and the company’s integrity is questionable. I would strongly caution other agencies to look elsewhere. Pros The only positive was that the sales team seemed eager to help—at least before I paid the deposit. I heard from sales constantly leading up to contract signature. Shocker I know. Cons ShiftCare completely overpromised and underdelivered. The onboarding was confusing and poorly supported. They misrepresented having a working public API, and once I raised concerns, their communication dropped off. They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished. Alternatives considered [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing ShiftCare Sales people told me what i wanted to hear in terms of functionality and how easy it would be to switch. All lies. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) I wanted more current technology and a better UX. I have gone right back to Wellsky though. Its so much better than Shiftcare. I never should have switched. Review Source BL Brooks L. Medical Assistant Medical Practice Used the software for: 6-12 months ### "Lifesaver!" April 26, 2026 5.0 Shiftcare keeps everything together in one space. All of your documents, appointments and billing remains in this one program! Lifesaver for someone that needs help with organization. Pros Shiftcare is top of the line if appointment management is your main concern! It is excellent value for money and I have yet to see a reporting of bugs and issues. It makes your schedule, has great security and the best customer support. Cons I don’t have any cons to list about Shiftcare. It’s the best for employers with a large team of people to keep track of everything necessary. Switched from [ShiftWizard](https://www.capterra.com/p/178376/ShiftWizard/) Referred by employees to try this software Review Source JM Jackie M. Manager Individual & Family Services Used the software for: 1-2 years ### "NDIS Providers need Shiftcare!" April 29, 2025 4.0 overall, we could not operate without Shiftcare, so very useful. Our rosters are a live and moving document, and Shiftcare can be operated in real time. Pros The rostering, billing and staff management are all very good. When you first start out you think you only need the bare minimum of features, however, you quickly realise you need to much more of what is available. Cons some different levels of purchased use. Most businesses would need to be able to roster and bill for NDIS and have staff management. Anything to do with those things should be available for two top teers of purchase. Maybe SIL etc should be in the top level purchase. Alternatives considered [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) Reason for choosing ShiftCare appeared to be more geared to NDIS industry and therefore more features important to our business Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) required a better scheduling system that was not as complicated. Review Source Response from ShiftCare April 30, 2025 Thanks so much for the thoughtful review! We’re thrilled to hear ShiftCare has become such an essential part of your operations - especially when it comes to live rostering, billing, and staff management. You’re right: once things get moving, those “nice-to-have” features quickly become must-haves, and we’re proud to offer the tools NDIS providers really need. We appreciate your feedback around plan tiers too. We’re always reviewing how features are packaged, and your comments help us make more informed decisions to better support providers like you. Thanks again for choosing ShiftCare - we’re here to help make care simpler, every step of the way. The ShiftCare Team ZH Zeb H. Managing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Good but needs some work" May 2, 2025 4.0 For an expensive product you’d expect more. Dedicated Management App/Client App/Staff App a must!! Then improving the design and correcting all the glitches would go a long way too!! Pros Has a lot of scheduling options. Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience. Also the layout is a little old school. Not as modern as most tech platforms Cons NO APP FOR MANAGEMENT. There needs to be a dedicated App for IPhone that allows for simple rescheduling and booking of staff and managing of the business. The App is just focused at a staff level. And there is also no proper communication channel and viewer for clients to see. A strong focus should go towards such as you can tell it’s just a “patch job” that’s been included to make it seem like it has the function. So you really need to design an App for staff, an app for clients and an App for management. Whether it’s seperate apps or within the same, it needs to specific designs around those 3 elements Alternatives considered [Brevity](https://www.capterra.com/p/266848/Brevity/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing ShiftCare More focused towards NDIS management of clients Review Source Response from ShiftCare May 5, 2025 We sincerely appreciate your time and effort to submit this review, we are building out all of the mobile accessible admin functions now, and launching key features in this area this week. I appreciate the other items and we will focus on those as well. CP Cynthia P. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Use anyone other than Shiftcare" November 11, 2025 1.0 I wish I had never met this company. Truly the worst business decision of my life. Stay away. You have been warned. Pros The UI is pretty good for a home health agency scheduling software and the price was attractive to me Cons Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and then when you go live, it’s a complete utter disaster. Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reason for choosing ShiftCare I wish I hadn’t made the decision. I have regretted it ever since. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) I went back to WellSky. So much better as a product and company. Review Source CG Claire G. Director Individual & Family Services Used the software for: 1-2 years ### "Great system for scheduling and invoicing" May 7, 2025 5.0 A reliable system to manage staff and scheduling for NDIS providers. The customer service is excellent. Pros I like that it is not just a timesheet software but also a billing software and record keeping for workers and clients. Customer service on the chat function and availability of people on there is fantastic. Cons Integration doesn't work as well as it could - it often drops things off. I still have to download and upload files to ensure integrity. Also, it's got very expensive for small to medium sized businesses. Alternatives considered [Brevity](https://www.capterra.com/p/266848/Brevity/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing ShiftCare At the time Shiftcare was a reasonable price - albeit not the cheapest - for the features it had. Review Source Response from ShiftCare May 8, 2025 Thanks for taking the time to provide your feedback. We would welcome the opportunity to hear from you in relation to which integration drops out, so that we can investigate and resolve - can you please contact our support team and escalate this issue? In relation to pricing - We haven't changed our pricing, it remains the same. KK Kourtney-lee K. Compliance and Service Delivery Government Administration Used the software for: 6-12 months ### "Dont bother with it, its expensive for what it is." May 1, 2025 1.0 I hate it, im sick of the videos just write the dam instructions down and ill work it out. Im sick of asking for help on the system and trying to steamline a process for it when they keep updating the thing. I get passed around to get answers then when things are set up... another bloody problem, i have to double check and handle it all because of it. Pros Able to have staff manage their documentation as well as review it. Cons The bloody cost of it, per user when it should just be purchase the software and cya. Alternatives considered [Astalty](https://www.capterra.com/p/274996/Astalty/) Reason for choosing ShiftCare I dident, I have astalty, im looking at moving over to them as soon as its done, shift care is crappy Review Source BA Beatrice A. Director Hospital & Health Care Used the software for: 1-2 years ### "ShiftCare is a good scheduling App" June 3, 2025 4.0 Pretty good. The staff are very helpful, the seminars are useful and the help files are easy to access. Thank you! Pros Very good support team. Quick and easy to get answers. The permissions are quite easy and set up is good. Cons Sometimes the app is a little bit glitchy, but not too bad. The price is a little higher than I would like to pay. Alternatives considered [Sentry](https://www.capterra.com/p/166136/Sentry/) Reason for choosing ShiftCare Unsure sorry. I can't remember. It was too long ago. Review Source Response from ShiftCare June 4, 2025 Hi Beatrice, Thanks for the great review! We're glad the setup's been smooth and that our support team’s been helpful. Really appreciate your honesty about the app glitches and pricing, it's feedback like this that helps us improve. If you ever need anything, we're here for you! The ShiftCare Team REL Ruth Esther L. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommended " February 19, 2025 5.0 We've used shiftcare for close to 7 years and we have seen how far the improvements have come. Love the prompt support and the continues improvements. Pros The user friendly tools and latest improvements. Prompt support through the chat and efficiency. Cons Would be great if we could have a careplan to fill in the software instead of uploading as attachments Alternatives considered [iCare](https://www.capterra.com/p/124123/iCare/) Reason for choosing ShiftCare simpler option, staff choice, user friendly Review Source Response from ShiftCare March 3, 2025 Hi Ruth, Thank you for your positive review - we're thrilled to hear you're loving ShiftCare! We will pass on your feedback to our product team.  FL Faye L. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good for scheduling. Limited with everything else." May 15, 2025 2.0 Moderate. The payroll could not be broken down into different time periods so integration into Xero was useless. Pros Scheduling was easy. The system interface is easy to use and the helpdesk was very accessible with people who are reachable at all times Cons Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident report etc Review Source Response from ShiftCare June 4, 2025 Thanks for your feedback, it’s really appreciated. We’re glad to hear scheduling and our support team worked well for you. We're actively improving how roles and permissions are managed, and we know that Xero integration should make life easier, not harder so we’re working on making that smoother too. Your input helps us do better, thank you! JS Janelle S. Founder Individual & Family Services Used the software for: Less than 6 months ### "New Business- Shiftcare has made it easier!" May 5, 2025 4.0 From what I have experienced so far, I am still learning, it seems to be good. Response of staff online and through phone check-ups has been great. Pros Its easy to find things mostly. Clear displays. Easy attachments. Good phone profile. Good support staff. easy to get quick support Cons As the founder, I still occasionally fill shifts. I am unable to have access as a founder and phone access as a staff/support worker. I need to see Shiftcare on my phone also. Review Source Response from ShiftCare May 6, 2025 Hi Janelle - thank you so much for your kind review and for sharing your experience as a new business using ShiftCare! We’re really pleased to hear that you’re finding the platform easy to use and that our support team has been helpful along the way—it means a lot to us. We also really appreciate your feedback about admin access on mobile. You’ll be glad to know that we’re actively developing new administrative features for mobile users, so admins and managers can do more on the go. We’ll be sure to keep you updated as these improvements roll out. Thanks again for being part of the ShiftCare community—we’re excited to support you and your team as you grow. LA Loris A. Office Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "ShiftCare is a big help " October 10, 2024 4.0 Overall, ShiftCare is a great tool in streamlining operations and maintain our records. Pros Very efficient customer chat support, easy to understand features, quick way to see uploaded documents (no need to download a file to view), reminder feature, etc. We also like that we are able to manage who sees what documents. Cons The new forms feature could use some improvements. For instance, we sent out a staff survey and the responses did not come with a summary of all responses which could have been useful to see the most voted responses, and not have to go through each response. Also, for questions with multiple possible choices, the record comes up with no response selected. These were already reported to chat support. It would be great to be able to use keywords when searching for particular messages in the Communication tool especially when we would like to review past messages. Also, for documents, it would be great to be able to have another category like "N/A" and "Pending" aside from "Not Specified". For instance, in Compliance, we added "Visa Documentation", where we upload copies of staff's visa copies. However, not all visa holders have sent in visa copies and other staff are Australian citizens so no visa required, however, for both kinds of staff, their Visa Documentation indicates "not specified". It would be great if we could tick "N/A" for staff who are Australians and "Pending" for visa holders. Lastly, it would be great for office staff to not have to share an account to save on costs. Review Source Response from ShiftCare October 27, 2024 Hi Loris, thank you very much for your positive review. We appreciate your feedback. Daniel M. Director Hospital & Health Care Used the software for: 6-12 months ### "Highly Effective, Well-Priced Platform with Excellent Support and Room for UX Improvements" October 1, 2024 4.0 ShiftCare has streamlined our business operations, reducing admin time and errors significantly. The customer support is excellent, and the frequent updates ensure the platform continues to improve. While some UX and mobile features could use refinement, the overall experience has been positive, and I’d recommend it to others in the support industry. Pros ShiftCare offers transparent pricing, flexible user management, and seamless Xero integration. The platform’s responsive customer support and regular improvements through a semi-public roadmap are standout features, making it highly user-friendly and efficient. Cons While ShiftCare is a robust platform, there are some areas that need improvement. The lack of a dedicated mobile admin app and a non-responsive website can make it difficult to manage tasks efficiently on the go. Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or 30-minute increments), slow down workflows. Managing recurring shifts could be smoother, as it currently requires excessive clicking through the month picker. There are also inconsistencies, such as the inability to bulk-edit kilometre pricing and the poor handling of split shifts, which don’t reflect correctly in the carer app or timesheets. Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with Xero for staff details, and small bugs in the mobile app—make ShiftCare feel less polished than it could be. Improving these areas would make a big difference in daily usage. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[Brevity](https://www.capterra.com/p/266848/Brevity/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing ShiftCare Transparent, affordable pricing; much more responsive pre-sales team; Xero integration; met our admin needs; good feature set Switched from [Payroller](https://www.capterra.com/p/10005338/Payroller/) Payroller's mobile app was significantly buggy, had poor cross-platform development, and very feature-limited. Review Source Response from ShiftCare October 3, 2024 Thank you very much for your detailed review Daniel. We appreciate your feedback! JT James T. Owner Civic & Social Organization Used the software for: 1-2 years ### "Great for small business" October 9, 2024 5.0 Very easy and most importantly affordable Pros It’s easy to use and great for small businesses Cons Nothing, so far it’s been very easy to understand Alternatives considered [Pocket HRMS](https://www.capterra.com/p/157434/Pocket-HCM/) Reason for choosing ShiftCare Affordability and much easier to use than pocket watch Review Source Response from ShiftCare October 21, 2024 Thank you for your review James! BR Brayden R. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Shiftcare " October 2, 2024 5.0 Excellent, never ran into any trouble however know if i do i can ask question and get a response quickly. Pros Easy to use, and not only a rostering platform but also works for invoicing. Cons Not as friendly to use on a mobile. Only issue. Switched from [TurnPoint](https://www.capterra.com/p/168147/TurnPoint-Care/) Ease of use and can do much more than other providers Review Source LW Lucas W. Sole trader Individual & Family Services Used the software for: Less than 6 months ### "ShiftCare must have !!" October 3, 2024 5.0 Fairly complex to begin however with live chat , the extensive YouTube library , complementary onboarding session with live chat and screen share and phone service anyone can get use to it. Pros Having live chat support is so handy for those times when you get stuck. Cons Fairly expensive for a sole trader but couldn’t survive without it. Review Source TH Toby H. Director Hospital & Health Care Used the software for: 6-12 months ### "Makes our life a lot easier!" September 10, 2024 5.0 ShiftCare has streamlined our scheduling and client management, making daily operations smoother and more efficient Pros Love the reliability and the way our staff interact with it. The Job Board is one of our favourite time saving features Cons Scheduling form a mobile device can be fiddly sometimes, but no a big deal Review Source Response from ShiftCare September 12, 2024 Thanks for your review Toby, we're glad to hear you're enjoying our features LE Leigh E. Managing Director Individual & Family Services Used the software for: 1-2 years ### "Comprehensive Product" July 22, 2024 5.0 The program is easy to use and the support is second to none. They are always available to answer a question or assist with an issue in a timely manner. Great program and would highly recommend. Pros The functions of ShiftCare allows us to run our business to a high standard, to track /amend shifts, record notes, store data and complete invoicing and payroll. Cons Nothing really but a big program with lots of functions to learn. Reason for choosing ShiftCare Functions, compatibility, ease of use and support. Review Source Response from ShiftCare July 29, 2024 Thanks for your positive review Leigh! KP Kristina P. Managing Director Individual & Family Services Used the software for: 1-2 years ### "Best software out there" June 13, 2024 5.0 Our company has experimented with various platforms for managing scheduling, timesheets, staff, and client documentation. Shiftcare effectively consolidates these functions, simplifying our operations. Pros Shiftcare facilitates the efficient operation of my business. Its user-friendly interface enables both administrative personnel and staff members to navigate and utilize its features effortlessly. Cons It would be beneficial if staff members were able to upload multiple documents or photographs to the platform simultaneously. Alternatives considered [Brevity](https://www.capterra.com/p/266848/Brevity/) Reason for choosing ShiftCare Some staff members provided negative feedback, and during testing, the Brevity system appeared overly complex. Switched from [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) It was way too expensive for the number of staff I had. Review Source Response from ShiftCare June 16, 2024 Thank Kristina for your positive review KM Karen M. Business Manager Individual & Family Services Used the software for: Less than 6 months ### "Fantastic System" May 25, 2023 5.0 Overall I am very satisfied with ShiftCare. You won't find a single system out there that won't incur feedback with personal preferences and I think overall, ShiftCre has nailed it.Notes and communication is should be easily recorded and separated, for example keep shift notes, incidents and case notes separate. Pros Incredibly simple to use, it syncs with accounting systems so well. It has been very easy to use and navigate and very minimal training required to use it. The app is very easy to use also, I love the constant support and information provided by ShiftCare and very rarely are there technical issues if any at all.Some systems over complicate things with their set outs and when there are too many options and functions it makes it overwhelming and that's why I love the simplicity of ShiftCare.I also find the colours great, I can be sensitive to certain colours being too bright or when there are too many colours it can also be overwhelming and I think ShiftCare has found the perfect balance.I love that ShiftCare simplifies everything and does a lot of the work for you. The reporting system is incredibly simple and easy to use as well. Cons I love how you can add things to the system like forms ect to work with your in-house documents. It would be great if there was a bulk upload for documents to save time.The schedule when opened should reflect the current week to avoid rostering errors.I also feel that shift care is slightly too expensive for app only users as well. Reason for choosing ShiftCare Simple functionality and great automatic processes. The Payroll and Invoicing and billing financial calculations are fantastic. Review Source Response from ShiftCare June 15, 2023 Hi Karen, thank you for your review of ShiftCare. We're really thrilled that you find our system simple to use. Your suggestions regarding bulk document uploads, schedule visibility, and pricing are noted. We're glad you chose ShiftCare and thank you for your support! sE sarah E. account Health, Wellness and Fitness Used the software for: 1-2 years ### "great product" June 2, 2024 3.0 I really enjoy using shiftcare, it completes my team with how punctual and professional it is for my workers and clients Pros It keeps my team and i on time and up to date of our shifts and clients. It notifies me when documents are ready for renewal and helps me stay on top of management smoothly. Cons once you understand shift care like any other app, it's really user friendly Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing ShiftCare It was more user friendly and your direct messages with support team is what sold me. Review Source Response from ShiftCare June 5, 2024 Hi Sarah, thank you for your positive review. We're glad to hear you are enjoying the platform. AP Alana P. Managing Director Individual & Family Services Used the software for: Less than 6 months ### "ShiftCare Success!" January 25, 2024 5.0 My office manager sourced the platform as we had outgrown our original one. \[sensitive content hidden\] did a great job with set up and implementation and found the ShiftCare support team really know their product and are very approachable - then she trained me how to use it! I've used the online-chat function and the support could not have been any better. Pros ShiftCare is a comprehensive platform with great functionality yet still user friendly for both admin and front line staff. Cons I haven't had time yet to fully realise its potential for our business! Reason for choosing ShiftCare Great functions and capability; great pricing; great support service. Review Source Response from ShiftCare January 31, 2024 Hi Alana, Thank you for your 5-star review. We're glad to hear you're enjoying ShiftCare. It is great you found the onboarding process easy and that our amazing support team have helped you with everything you needed. JR Janette R. Company Owner Individual & Family Services Used the software for: Less than 6 months ### "Shiftcare" August 17, 2023 5.0 Our overall experience with shiftcare has been fantastic so far, we love how user friendly it is. We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices . Pros I love how shifecare is so user friendly. I love how we can see client profiles with ease and can put so much information in for the client. Cons I dont like how our workers have limitations to put in information to the calander and book, amend and repeat shifts. Reason for choosing ShiftCare We chose shiftcare as it seemed more user friendly that other products we looked at. We also were able to speak to a representative on the phone which was a massive tick for us with customer service. Review Source Response from ShiftCare August 29, 2023 Hi Janette, we appreciate the time you took out of your busy day to leave this feedback! Thank you so much! Glad to hear your experience has been overall positive, we will take onboard your feedback regarding the limitations to further improve our platform. Happy to be on this journey with you! MS Melissa S. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Best decision we made!" December 1, 2023 5.0 After having headache after headache with our last software, I finally found Shiftcare and it was the answer to all of our problems! Shiftcare and it's team, were everything that we needed, from customer service excellence to software proficiency! Sometimes we all dread change but this was by far the best change we have had yet! Thank you to the team for making the transition smooth and effortless! Pros Shiftcare was by far, the best decision we made! It not only cut my costs to a fraction of the last company but the customer service is amazing and the software is seamless! Cons I really have no complaints, and any requests for features I would like, are being worked on by the team! They have been very attentive and understanding! Alternatives considered [Caretime](https://www.capterra.com/p/229462/Caretime/)[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/) Reason for choosing ShiftCare The price and customer service was better than competition. Switched from [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/) The other company had less than average customer service. The other company erroneously charged me plus required me to provide them with a card to charge monthly though never providing me with a detailed invoice ahead of time. They would provide one if I asked. The other company charged me per client which became very expensive and when I asked for a lower price, they gave a very small discount per client which did not amount to a reasonable deal. When I discussed all of my concerns the customer satisfaction specialist raised his voice and attempted to argue with me. Honestly, it was a very stressful situation that I am glad to have behind me. Shiftcare is 100% different and better because of it. Review Source Response from ShiftCare December 6, 2023 Hi Melissa, Thank you very much for your kind and positive review. We're so glad to hear you love our software and that your experience with our customer service team has been amazing. They are a great team who work very hard to help our customers. Very happy to hear you have no complaints and you are enjoying our software. If you ever have any issues, don' hesitate to reach out. CL Charles L. Director Mental Health Care Used the software for: 1-2 years ### "Great Softwear and product." June 6, 2022 5.0 My overall experience with shiftcare has been a positive one, where all the work and time is done through this software, I have been able to get back Time to do other important duties in my role in the business. Shiftcare has definitely been a product that has taken a lot of the stress away from day to day duties and would highly recommend this product to all my friends, which I am current doing anyway. Pros When training staff how to use this software I liked the fact that I was able to show them on You tube how this product is used where our supports workers can easily clock in and out of shifts, especially having to input various tasks that they needed to complete in order to clock out. the ease of reporting their current movements and care for the client and being able to share any concerns via the shift care app. One other area that was easy was approving our workers time sheets, and adding areas like KM to their travel. Cons There is an area that will need improvement and it would be in the incident report, where it just needs NDIS requirements e.g. What happened before the incident? during incident and after incident , and was there anyway they could avoid this incident in the future... Even adding triggers that may have caused this incident. Reason for choosing ShiftCare One of the directors who had IT experiance had reccomended we use this product. Review Source Response from ShiftCare June 7, 2022 Hi Charles, thanks so much for your feedback, we're really happy you've tapped in and managed to save the time you have. I have also shared your feedback regarding incident reports with our product team. They're on it & about to release an incident note template, with plans to further expand on this in the future. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.