# EasyWay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EasyWay Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more.

Source: https://www.capterra.com/p/233787/EasyWay-Messaging

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# 

 EasyWay Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 5, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

EasyWay

## What is EasyWay?

EasyWay is an end-to-end contactless guest-facing platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, hotel guests can enjoy an innovative, highly convenient, and safe experience while hoteliers can benefit from new revenue streams, increased operational efficiency, and improved guest engagement.

## What is EasyWay used for?

[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$149

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EasyWay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.easyway.ai&name=EasyWay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EasyWay

0.0

VS.

[### Okomo](https://www.capterra.com/p/198408/Okomo/)

[5.0 (5)](https://www.capterra.com/p/198408/Okomo/#reviews)

Starting Price

$149

Other, Per Month

Starting Price

$588

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (5)

Value For Money

0.0 (0)

Value For Money

4.8 (5)

Customer Service

0.0 (0)

Customer Service

5.0 (5)

## EasyWay alternatives

[ComDesk](https://www.capterra.com/p/246932/ComDesk/)

[0.0](https://www.capterra.com/p/246932/ComDesk/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246932/ComDesk/)

[VykeMobile](https://www.capterra.com/p/178982/Vyke/)

[0.0](https://www.capterra.com/p/178982/Vyke/#reviews)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178982/Vyke/)

[UniTalk](https://www.capterra.com/p/246920/UniTalk/)

[0.0](https://www.capterra.com/p/246920/UniTalk/#reviews)

Starting price

$3000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246920/UniTalk/)

## FAQs about EasyWay

Overview

### What company size and specific industries is EasyWay built for?

EasyWay is designed for hospitality businesses of any size, including small, mid-sized, and larger operators in hotels, restaurants, resorts, and related service venues. It targets organizations that need a solution built specifically for the hospitality industry rather than a general-purpose business tool.

Features and Usability

### What are the key features of EasyWay?

EasyWay includes live chat, chat/messaging, chatbot, and chat transcript tools for customer communication. It also offers multi-channel communication, SMS messaging, SMS marketing, alerts/notifications, activity dashboard, file sharing, customizable branding, multi-language support, generative AI, and third-party integrations for managing interactions across channels.

Integrations

### Which third-party tools and platforms does EasyWay integrate with?

EasyWay connects natively to OpenHotel PMS. This integration links EasyWay with property management workflows, allowing data to move between the two platforms for hotel operations.

Getting Started and Support

### What training and onboarding options does EasyWay offer?

EasyWay provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and step-by-step review of product features and processes.

Getting Started and Support

### What customer support options does EasyWay offer?

EasyWay offers email/help desk, phone support, and chat. With no reviewer feedback available on support experiences, the available channels can only be described directly, without claims about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customizable Branding

Add customized logos and colors to align with company branding

EasyWay 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

Use AI to generate content in the form of text, images, videos, etc.

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Set up connections to third-party platforms to improve business processes

## Pricing

Free Trial

Basic

$149.00

Other,Per Month

## Integrations

[

OpenHotel PMS](https://www.capterra.com/p/126801/OpenHotel-PMS/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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