--- title: "EasyWay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EasyWay Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/233787/EasyWay-Messaging/" page_type: "product" language: "en" --- # EasyWay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) EasyWay ## What is EasyWay? EasyWay is an end-to-end contactless guest-facing platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, hotel guests can enjoy an innovative, highly convenient, and safe experience while hoteliers can benefit from new revenue streams, increased operational efficiency, and improved guest engagement. ## What is EasyWay used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EasyWay?[Manage this product listing](https://www.g2.com/products/easyway/claim_requests/new?auto=true) ## EasyWay Overview Updated September 2026 AI summary EasyWay is a cloud-based communication platform for businesses of all sizes seeking to manage conversations across multiple channels. It features live chat, chatbot, chat transcripts, and generative AI, along with communication management, customizable branding, alerts, file sharing, and multi-language support. EasyWay integrates with OpenHotel PMS and is accessed via web, SaaS, or cloud deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EasyWay 0.0 VS. [### Okomo](https://www.capterra.com/p/198408/Okomo/) [5.0 (5)](https://www.capterra.com/p/198408/Okomo/#reviews) Starting Price $149 Other, Per Month Starting Price $588 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (5) Value For Money 0.0 (0) Value For Money 4.8 (5) Customer Service 0.0 (0) Customer Service 5.0 (5) ## EasyWay alternatives [Akia](https://www.capterra.com/p/188980/Akia/) [4.2 (5)](https://www.capterra.com/p/188980/Akia/#reviews) Starting price $43.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188980/Akia/) [Bulk SMS](https://www.capterra.com/p/187376/Bulk-SMS-Service/) [5.0 (1)](https://www.capterra.com/p/187376/Bulk-SMS-Service/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187376/Bulk-SMS-Service/) Highest Rated [Oaky](https://www.capterra.com/p/201731/Oaky/) [5.0 (6)](https://www.capterra.com/p/201731/Oaky/#reviews) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201731/Oaky/) [FreJun Teler](https://www.capterra.com/p/10058922/FreJun-Teler/) [0.0](https://www.capterra.com/p/10058922/FreJun-Teler/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10058922/FreJun-Teler/) ## FAQs about EasyWay Overview ### What company size and specific industries is EasyWay built for? EasyWay is designed for hospitality businesses of all sizes, including small properties, mid-market operators, and larger hotel groups. It targets hotels, resorts, restaurants, and other service-focused venues that need software suited to guest management, bookings, and day-to-day hospitality operations. Features and Usability ### What are the key features of EasyWay? EasyWay offers live chat, chatbot, chat/messaging, and chat transcript tools for customer conversations, plus multi-channel communication and communication management. It also includes alerts/notifications, activity dashboard reporting, file sharing, customizable branding, multi-language support, SMS messaging, SMS marketing, generative AI, and third-party integrations. Integrations ### Which third-party tools and platforms does EasyWay integrate with? EasyWay connects natively to OpenHotel PMS. Getting Started and Support ### What training and onboarding options does EasyWay offer? EasyWay provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs with an instructor, while documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does EasyWay offer? EasyWay provides email/help desk, phone support, and chat. These channels give users direct ways to ask for help and resolve issues. No reviewer feedback about support experience is available, so support speed, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 491 Cloud Communication Platform reviews Capterra reviewers highlight these as the features buyers value most when comparing cloud communication platform options: - **Call Routing** (**62%** of reviewers rated this feature as critical) - **Mobile Access** (**62%**) - **Alerts/Notifications** (**51%**) EasyWay includes **Alerts/Notifications**, so teams can stay informed about important updates and respond faster. However, it does not offer **Call Routing** or **Mobile Access**. Instead, the product provides other highly rated capabilities, including **Communication Management** (**60%**) and **File Sharing** (**55%**). These features help businesses keep conversations organized and share documents more easily, allowing teams to maintain coordination and access important information in one place. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Branding Add customized logos and colors to align with company branding EasyWay 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing Free Trial Basic $149.00 Other,Per Month ## Integrations [ OpenHotel PMS](https://www.capterra.com/p/126801/OpenHotel-PMS/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.