# Coinbase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Coinbase Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Wallets products and more.

Source: https://www.capterra.com/p/233816/Coinbase-Wallet/pricing

---

# 

 Coinbase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Coinbase

## What is Coinbase?

Coinbase wallet is a cryptocurrency wallet for multiple types of digital currencies that manages portofilios with enhanced security.

## What is Coinbase used for?

[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/)

Overall rating

Based on 142 user reviews

Reviews sentiment

Positive

78%

Neutral

8%

Negative

14%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Coinbase?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://commerce.coinbase.com&name=Coinbase)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Coinbase

4.0 (142)

VS.

[### Zengo](https://www.capterra.com/p/241372/ZenGo/)

[4.7 (167)](https://www.capterra.com/p/241372/ZenGo/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (142)

Ease Of Use

4.7 (167)

Value For Money

4.0 (125)

Value For Money

4.5 (156)

Customer Service

3.6 (120)

Customer Service

4.5 (151)

## Coinbase alternatives

[Binance](https://www.capterra.com/p/252490/Binance/)

[4.4 (220)](https://www.capterra.com/p/252490/Binance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252490/Binance/)

[OKX Wallet](https://www.capterra.com/p/10006928/OKX-Wallet/)

[4.6 (40)](https://www.capterra.com/p/10006928/OKX-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006928/OKX-Wallet/)

[MetaMask](https://www.capterra.com/p/237989/MetaMask/)

[4.4 (88)](https://www.capterra.com/p/237989/MetaMask/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237989/MetaMask/)

Highest Rated

[1inch Wallet](https://www.capterra.com/p/10002803/1inch-Wallet/)

[4.9 (32)](https://www.capterra.com/p/10002803/1inch-Wallet/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10002803/1inch-Wallet/)

[View all alternatives](https://www.capterra.com/p/233816/Coinbase-Wallet/alternatives/)

## Who uses Coinbase?

Based on Capterra reviews from the past 4 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cryptocurrency Sending & Receiving

4.1 (93)

61.29% of 93 reviewers that rated this feature as important or highly important

You can quickly send and receive crypto with ease and security. Reviewers appreciate the fast, user-friendly process and reliability, though some mention high withdrawal fees and occasional account freezes as drawbacks.

Data Security

4.0 (85)

67.06% of 85 reviewers that rated this feature as important or highly important

It gives you robust protection for your assets and personal information, with options like two-factor authentication and biometric login. Reviewers indicate they feel safe using Coinbase, value the security measures, and rarely experience breaches or unauthorized access.

Cryptocurrency Storage

4.4 (50)

64.00% of 50 reviewers that rated this feature as important or highly important

With this capability, you can securely store a wide range of cryptocurrencies, easily access your assets, and manage investments. Reviewers appreciate the support for many coins, strong security, and the convenience of both internal and downloadable wallets integrated with Coinbase.

Real-Time Data

4.3 (44)

65.91% of 44 reviewers that rated this feature as important or highly important

Coinbase offers timely updates and accurate market information, helping you make informed trading decisions. Users think the real-time data is reliable, updates quickly, and is easy to interpret, though a few mention occasional delays or outdated balances.

Cryptocurrency Exchange

4.3 (53)

45.28% of 53 reviewers that rated this feature as important or highly important

Exchange cryptocurrency for other types of digital currency

Activity Dashboard

4.2 (47)

53.19% of 47 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Coinbase 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Exchange cryptocurrency for other types of digital currency

You can quickly send and receive crypto with ease and security. Reviewers appreciate the fast, user-friendly process and reliability, though some mention high withdrawal fees and occasional account freezes as drawbacks.

With this capability, you can securely store a wide range of cryptocurrencies, easily access your assets, and manage investments. Reviewers appreciate the support for many coins, strong security, and the convenience of both internal and downloadable wallets integrated with Coinbase.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

It gives you robust protection for your assets and personal information, with options like two-factor authentication and biometric login. Reviewers indicate they feel safe using Coinbase, value the security measures, and rarely experience breaches or unauthorized access.

Cryptocurrency Wallets that are hosted on a desktop

Manage digital assets

Generate reports to assess the financial performance of an organization

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

View and present dashboard on mobile devices

Cryptocurrency Wallets that are hosted on mobile devices

Buy, sell, and transfer multiple types of Cryptocurrency

Cryptocurrency Wallets that are hosted online

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Measure and assess the performance of investments

Coinbase offers timely updates and accurate market information, helping you make informed trading decisions. Users think the real-time data is reliable, updates quickly, and is easy to interpret, though a few mention occasional delays or outdated balances.

Active reporting of data and metrics

Manage the buying, selling, and holding of stocks

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Features

4.2 (142)

4.2

Based on 142 reviews

## Pricing

Value for money

4.0 (125)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (125)

4.0

Based on 125 reviews

## Support, customer service and training options

Customer Service

3.6 (120)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (120)

3.6

Based on 120 reviews

## User reviews

Overall rating

4.0

Based on 142 reviews

Filter by rating

5(67)

4(44)

3(11)

2(4)

1(16)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director

Education Management

### "Base Wallet is Potentially Broken, Assets Are Stuck Behind an Update Wall/ Developer Preview of the App?"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

March 13, 2026

So I have used the Coinbase wallet for years with no complaints and downloaded the new Base wallet/app a few days ago. I then sent some crypto assets to my new Base wallet. It received the assets no problem. I even sent some more just so that I had enough Ethereum for "gas fees" and so on. All the assets arrived without issue. So then I tried to send the assets (USDT) from the new Base wallet to my Coinbase exchange wallet/address, but it failed. It says that I need to upgrade to the Ethereum network (check screenshots below). When I select upgrade, it states "Upgrade failed. Please try again". I have re-tried this whole process multiple times on multiple devices. I have even tried sending it to another wallet on a different platform/provider, but still no luck. When I try to log in to this same Base wallet using the PC/Browser option, it states that "This Wallet is no longer supported." it was a "Developer preview"!? (screenshot below) I have spent hours working with Coinbase support to try and figure it out. In all fairness, the on-the-phone support team has been excellent and really supportive. However, the 7-day period during which the engineering team was supposed to have solved this has now expired, and I get the impression that this might not get solved for weeks, if not months. I understand that crypto is volatile and all of that, but what we are talking about here is basic app functionality. I didn't lose my logins, I didnt make a bad choice in which crypto to trade in, I chose a stable coin, and I chose one of the biggest and oldest crypto wallets/companies on the market. How are we supposed to hold any faith for this system as a whole if, after years of ordinary operation, one update brings the whole thing crashing down? I hope that Base/Coinbase can resolve this. But I think people need to know that they run the risk of having their assets stuck within a buggy app.

Pros

\- Old Coinbase wallet was reliable, fast, and simple. - Coinbase exchange is easy to use, fast and good. - Customer phone support is instant and the staff on the phone are amazing.

Cons

\- New Base app has the potential to TRAP your assets behind an Update bug. - Engineering team takes long to engage with and solve technical issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dylan S.

Associé

Construction

### "Compte bloqué "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 11, 2025

Mon compte est bloqué depuis août 2025 et après de multiples mails et téléphones rien n’avance. On me demande de leur transmettre des informations, que il faut attendre que je vais recevoir un autre mail et rien !!! Je vous conseille de ne pas utiliser Coinbase, j’ai 12’000 fr investi et je ne peux rien faire même pas retirer mon argent!!!

Pros

Simple d’utilisation, transfert argent rapide, l’application est aussi simple d’utilisation et en français

Cons

Tout va pour le mieux quand tout fonctionne, par contre le jour où il y a un soucis c’est la que ça ce complique, le service client est une catastrophe!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Paras S.

NA

Banking

### "Worst Coinbase"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 4, 2025

Pros

User Interface is good. Freedly app and easy to access but I had a very disappointing experience with Coinbase when it came to withdrawing money. As a Canadian, I rely on Interac, which is typically free here. However, Coinbase charged me a 1% fee for transferring funds to my bank. I checked for withdrawal fees before signing up and didn’t find any information about this. Additionally, I found Coinbase's customer support to be unhelpful. The representatives seemed poorly trained and were not able to assist me effectively. Based on my experience, I cannot recommend Coinbase. I advise you to think carefully before signing up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

John H.

Developer

Computer Software

### "Coinbase is the base. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 23, 2025

Overall best wallet app i have used. I tried others but they were not complete. So you needed multiple apps.

Pros

Easily can trade and withdraw to multiple different sources. Also easy to buy crypto on it. Can send to friends fast.

Cons

The fees are not nice. Expensive membership and transfers fees. They make money off too but should lower their fees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Charlie R.

Owner

Construction

### "New update june 2025 not good"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

June 20, 2025

Not good, new update is not safe for a day trader. I do like the amount of coins to choose from. Its easy to transfer money to. Just a terrible site experience since the new update

Pros

I did like the easiness of saling and buying. I thought this site would be good for day trading. It is not.

Cons

Since the new update, I have experienced sale orders being deleted, buy orders not there when pacific orders was set, really good orders where I would had made good money. Stop loss orders not feeling, screen jumping around on my portfolio page on labtop, or computer. I even woke up one morning with $$$ missing from my account. I would not recommend the site until the new update clitches are out. Also, you should take daily photos of your money. From what they say, you have to have photos showing you had the money. If not they can’t help. New update is dangerous to trust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

System Administrator II

Information Technology and Services

### "Great Service Offering"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 31, 2025

Rather decent, overall. They don't support converting or swapping between differing networks yet, but, maybe one day they will. They seem like the're making strides to update and keep up with today's technological demands

Pros

Once I was able to get an account, things went very smoothly. The interface is clean, and supports a good number of currencies. They also have an asset recovery tool that has bailed me out of accidental transfers.... twice.

Cons

Their app on the web is different than their app on the phone. Each service is capable of different things, but I find I frequently have to go back and forth between one and the other for some procedures.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NF

Nathaniel F.

Owner

Construction

### "My personal favorite crypto app and wallet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 8, 2025

Pros

Using coinbase it is very simple to send any type of crypto currency from one wallet to another and to cash them out for cash when you are ready.

Cons

I wish it would accept my cashapp card when adding a debit card to my wallet as a source of payment. When i try it says to choose another card because that one isnt suported.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PR

Paul R.

owner

Real Estate

### "Mixed feels"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

April 27, 2025

I have used them since 2017, overall it is still the most trusted exchange in my opinion.

Pros

easy to use, a lot of options to invest in different cryptos

Cons

Horrible customer service, fees if not using coinbase advanced are high.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kristin R.

Handyman helper

Construction

### "Ease of Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 13, 2025

It has been easy to use. It is easy to trade cryptocurrency.

Pros

This is a pretty good wallet for cryptocurrency. Probably the most well known and easiest to use.

Cons

So far nothing that I dislike. I have been using Coinbase for a while. Probably the most difficulty I have come across was when I had to verify my identity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

ANDREW T.

Owner

Food & Beverages

### "Only way to go in the US"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 5, 2025

Fantastic, I use them for all crypto purchases

Pros

Simplicity, and that when other platforms shut down they stayed available

Cons

Fees used to be a little high but they got betterq

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Coinbase kept the availability of using th eUS dollar

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/)

Popular comparisons

[Zengo vs Coinbase](https://www.capterra.com/compare/233816-241372/Coinbase-Wallet-vs-ZenGo)[Binance vs Coinbase](https://www.capterra.com/compare/233816-252490/Coinbase-Wallet-vs-Binance)[OKX Wallet vs Coinbase](https://www.capterra.com/compare/233816-10006928/Coinbase-Wallet-vs-OKX-Wallet)[MetaMask vs Coinbase](https://www.capterra.com/compare/233816-237989/Coinbase-Wallet-vs-MetaMask)

[Trust Wallet vs Coinbase](https://www.capterra.com/compare/233816-233862/Coinbase-Wallet-vs-Trust-Wallet)[OKX vs Coinbase](https://www.capterra.com/compare/233816-275379/Coinbase-Wallet-vs-OKX)[Uphold vs Coinbase](https://www.capterra.com/compare/200880-233816/Uphold-vs-Coinbase-Wallet)[Trust Wallet vs Coinbase](https://www.capterra.com/compare/233816-233943/Coinbase-Wallet-vs-Trust-Wallet) 

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