# Call automation bot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Call automation bot Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/233825/Call-automation-bot/pricing

---

# 

 Call automation bot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Call automation bot

## What is Call automation bot?

Call Automation bot uses a customer-specific speech recognition model and natural language processing that enables clients to describe issues in their own words and get a solution automatically without any human assistance. When the client explains his issue, the bot transcribes the call into text and classifies the topic. API integration and robotic process automation allow to fully integrate the call bot with the backend systems allowing actually resolving customer's issues automatically.

## What is Call automation bot used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Call automation bot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mindtitan.com&name=Call automation bot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Call automation bot

0.0

VS.

[4.8 (139)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting Price

Contact vendor

Starting Price

$22

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (219)

Value For Money

0.0 (0)

Value For Money

4.7 (201)

Customer Service

0.0 (0)

Customer Service

4.8 (210)

## Call automation bot alternatives

[Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)

[4.7 (219)](https://www.capterra.com/p/198507/Talkatoo/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198507/Talkatoo/)

[Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)

[4.7 (550)](https://www.capterra.com/p/251933/Transkriptor/reviews/)

Starting price

$8.33

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251933/Transkriptor/)

[Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

[4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

[Sunoh](https://www.capterra.com/p/10016372/Sunoh/)

[4.1 (35)](https://www.capterra.com/p/10016372/Sunoh/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016372/Sunoh/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Automatic Transcription

Use AI to convert voice into text automatically

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Call automation bot 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Use AI to convert voice into text automatically

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Transfers live calls to other agents

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Helps understand a user's intentions/actions

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Process and analyze human language in text or audio form

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Analyze, correct, and monitor speech for transcriptions or recordings

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)