--- title: "ShopXpert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShopXpert Software - reviews, pricing plans, popular comparisons to other Job Shop products and more." source_url: "https://www.capterra.com/p/233846/ShopXpert/" page_type: "product" language: "en" --- # ShopXpert Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShopXpert ## What is ShopXpert? ShopXpert is a fully integrated manufacturing software that supports your whole manufacturing operation, minimize data entry and increase productivity. Its user-friendly interface and powerful features empowers businesses to achieve unprecedented levels of efficiency and productivity. ## What is ShopXpert used for? [Job Shop](https://www.capterra.com/job-shop-software/)[Order Management](https://www.capterra.com/order-management-software/)[Quoting](https://www.capterra.com/quoting-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Manufacturing Execution / 2026 - Order Management / 2026 - Quality Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Enterprise Resource Planning / 2026 - Financial Reporting / 2026 - Inventory Control / 2026 - Inventory Management / 2026 - Job Costing / 2026 - Job Shop / 2026 - Manufacturing Execution / 2026 - MRP / 2026 - Order Management / 2026 - Procurement / 2026 - Purchasing / 2026 - Quality Management / 2026 - Quoting / 2026 - Shipping / 2026 - Work Order / 2026 Our "Best of" badge program showcases products with the highest ratings... - Enterprise Resource Planning / 2026 - Financial Reporting / 2026 - Inventory Control / 2026 - Inventory Management / 2026 - Job Costing / 2026 - MRP / 2026 - Order Management / 2026 - Procurement / 2026 - Purchasing / 2026 - Quality Management / 2026 - Shipping / 2026 - Work Order / 2026 - Quoting / 2025 Do you work for ShopXpert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopxpert.com&name=ShopXpert) ## ShopXpert Overview Updated September 2026 AI summary ShopXpert provides cloud-based job shop and manufacturing management software for small to midsize and enterprise businesses. It features an intuitive interface and ease of use, supporting core needs like inventory, order, and production management, along with quoting, purchasing, and workflow automation. Notable options include real-time data, API access, and integrations with accounting tools. Responsive customer support is frequently noted. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShopXpert 4.9 (35) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (35) Ease Of Use 4.1 (1,126) Value For Money 4.9 (35) Value For Money 4.1 (887) Customer Service 4.9 (35) Customer Service 4.3 (1,055) ## ShopXpert alternatives [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/233846/ShopXpert/alternatives/) ## FAQs about ShopXpert Overview ### Which roles and teams benefit most from ShopXpert? ShopXpert is most used by office administrators, shop managers, and operations leaders who need to organize jobs, track production status, and keep scheduling accurate. CNC programmers, software engineers, and production teams rely on it to manage machining workflows, while owners and executives use it to monitor efficiency, throughput, and shop performance. Answer based on 35 reviews Overview ### What company size and industries is ShopXpert built for? ShopXpert is built for small businesses, with 100% of reviewers coming from that segment, and it is used most in Aviation & Aerospace at 20%, followed by Machinery at 17% and Defense & Space at 11%. This points to a primary fit for smaller industrial and manufacturing-oriented companies. Answer based on 35 reviews Features and Usability ### What are the key features of ShopXpert? ShopXpert offers inventory management, order management, and production scheduling, along with purchasing and receiving, work order management, and workflow automation. It also includes accounting, billing and invoicing, reporting and analytics, access controls/permissions, and client portal features for managing business operations across finance, manufacturing, and service workflows. Integrations ### Which third-party tools and platforms does ShopXpert integrate with? ShopXpert integrates with Firebase and QuickBooks for real-time notifications, in-app messaging, and accounting workflows. The catalog also lists QuickBooks Online, giving ShopXpert support for core financial and app messaging connections across two third-party platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does ShopXpert offer? ShopXpert provides in-person training, documentation, and videos to help teams get started. In-person training supports direct instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs for learning features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does ShopXpert offer? ShopXpert offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as easy to contact, responsive, and knowledgeable, though some mention slower service when fast help is needed and a learning curve for new users. Answer based on 5 reviews Features and Usability ### Is ShopXpert easy to learn and use? ShopXpert is generally easy to learn and use, with a clear layout, accessible tools, and quick team adoption. Small business teams and manufacturing staff often find navigation simple for inventory, orders, and reporting, though some users say the broad feature set takes time to master and task notifications feel limited. Answer based on 12 reviews Features and Usability ### How good is the ShopXpert user interface? ShopXpert offers a clean, intuitive user interface that makes daily work easier across quoting, inventory, sales, and job tracking. Many manufacturing teams like the organized tabs, simple navigation, and fast access to reporting, though new users may still need some guidance at first because the system covers many functions. Answer based on 11 reviews ## Features AI summary Based on 116 Job Shop reviews Capterra data shows that buyers of job shop software rank the following features as their top priorities: - **Order Management** (**64%** of reviewers rated this feature as critical) - **Production Management** (**55%**) - **Quotes/Estimates** (**62%**) ShopXpert supports all three of the features reviewers consider most important: **Order Management**, **Production Management**, and **Quotes/Estimates**. Together, these capabilities help businesses track jobs from quote to order, manage production activity more effectively, and keep estimates accurate, allowing teams to improve scheduling, control costs, and deliver work on time. Order Management 5.0 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Production Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations Quotes/Estimates 4.9 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Quality Control 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Billing & Invoicing 5.0 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Activity Dashboard 4.9 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities ShopXpert 102 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Allocation: Resources can be allocated and reallocated across multiple projects and portfolios. - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documents: Maintain a repository of documents related to the product, such as technical specifications or contracts - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Entry: Enter and convert orders and quotes - ERP: Integrates with ERP systems to reconcile financial data across various modules and departments - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - General Ledger: Centralized accounting record which tracks all financial transactions - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Manufacturing Software: Integrate with other manufacturing solutions such as ERP, quality management and asset management. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Processses: Manage workflows and business processes for procurement. - Procurement: Allow integration with procurement software, such as Procure To Pay, RFP and Spend Management - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchasing: Electronically create and manage purchase orders for products and services. - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Reporting: Allow users to create their own reports and financial statements - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - Sourcing: Manage suppliers, the products and services they offer, and pricing. - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock levels: Automatically updates stock levels and inventory based on customer orders - Supplier Management: Manage all supplier data and operations - Supplier Portal: Allow suppliers to submit invoices using an online portal - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Visibility: Provides real-time insight into procurement costs within categories, departments or projects - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments. --- Get Advice We can help you find the software with the features you need. Features 4.9 (35) 4.9 Based on 35 reviews ## Pricing Value for money 4.9 (35) Free Trial Basic Custom Pricing It includes: - Support - Updates - Web-Based Access Value for money 4.9 (35) 4.9 Based on 35 reviews ## Integrations [ Firebase](https://www.capterra.com/p/160941/Firebase/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (35) 4.9 Based on 35 reviews ## User reviews Overall rating 4.9 Based on 35 reviews Filter by rating 5(32) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FG Fernando G. CNC Programmer Aviation & Aerospace ### "Screens and tablets everywhere - No more paper" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 Pros I like that everything is digital now, we don't do anything on paper anymore , drawings and files are available on manufacturing floor on the screens , besides each machine, we have tablets , automatic tool cabinets... pretty cool stuff Cons I don t have a con to point out , at least not in my department. As a cnc programmer everything works flawless Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Robert W. Tool Crib Manager Airlines/Aviation ### "We don t misplace tools anymore" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2026 Pros I love the new vending system, all our tools are in electronically locked drawer cabinets connected to ShopXpert App, no tool gets lost now Cons It is a bit time consuming every to put the tools back and take them out as you need to scan your badge to do so , so it s all tracked. At the end of the day is still a good thing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Julio C. CNC Programmer Machinery ### "ShopXpert Automated The Whole Shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Pros Loved that it automated the department I work in, everything about the jobs I am working are on screens , and I keep track of them there instead of paper now. Cons I don t really have a con right now, at least in my department everything works perfect and that s very nice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jeff L. Machine Operator Defense & Space ### "You need workstations in your shop ! Trust me !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2025 Pros The workstation feature is my favorite part. We’ve got tablets set up across the shop, and now everyone knows exactly what job they’re working on, what’s next, and where each part is in the process. Cons I can't say I have any cons for now, at least with what I am working as in for now. Workstation stuff is great, saves so much time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM David M. Operations Manager Aviation & Aerospace ### "It Just Makes Things Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 Pros Easy job tracking, helpful customer support & clean and simple interface, costing tool is also great. Cons The costing tool took a bit to set up, that's my only con i would point out but now quoting is fast and reliable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CI Claudia I. Programmer Computer Software ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2024 Overall is a great product, very helpful Pros Allows your suppliers to sign up and submit bids though the app eliminating endless paperwork. Cons I would like this product to work faster Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Andrei I. Lead Software Engineer Computer Software ### "The ERP your dreamed of..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Overall I was very satisfied with what this software offers. Pros Everything that this ERP software offers is a game-changers for whatever industry you are in. I like that you can pick and choose the modules you would need for your ERP. Basically you pay for exactly what you need. Nothing more, unlike other software that offers you the full package with no pricing differences. Cons Even though this software is flawless, some modules have room for minimal improvements. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LI Larisa I. Office Manager Industrial Automation ### "Good experience with ShopXpert ERP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2024 Pros The variety and the modularity of the features. You can basically customize the way you want the app to work for your company's needs Cons There are small slownesses or downtimes when the app looks like it's updating or something like this. Being a web application, it's understandable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Jurca R. Developer Computer Software ### "The best Manufacturing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2024 it was a very useful experience for me. Their Manufacturing ERP system makes everything much more organized. Pros ShopXpert.com is a platform I use to better understand how I can optimize processes in a company. Cons What I find very useful is the Manufacturing ERP integration, which helps to organize and streamline production Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Tony M. President Machinery ### "Valtek precision" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 I wish this product was available long time ago. I’ve been in manufacturing business for 25 years and this software allows you to run a very efficient business leaving you with more time to concentrate on other projects. A++++++++ all the way around. Pros Being able to track everything at a glance. Makes everything so much easier from start to finish. Cons I couldn’t find anything that I didn’t like. It’s very practical and easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/233846/ShopXpert/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fishbowl vs ShopXpert](https://www.capterra.com/compare/123794-233846/Fishbowl-vs-ShopXpert)