# ShopXpert Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShopXpert the right Job Shop solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233846/ShopXpert/reviews

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ShopXpert

4.9 (35)

[View alternatives](https://www.capterra.com/p/233846/ShopXpert/alternatives/)

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Last updated March 13th, 2026

# Reviews of ShopXpert

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

EL

Estera L

Office AssistantComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years.

“It has a user-friendly interface and the ability to access real-time data and reporting tools across various departments helps with decision-making.“

September 16, 2024

JK

Jane K

Office managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“There is not much I could say about this company If you don’t want fast customer care then don’t come here“

October 31, 2024

Emanuel I

Software EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“As the software engineer who took part of the development of ShopXpert, you can take pride in its numerous strengths and advantages, such as comprehensive functionality, intuitive user interface, performance and scalability, real-time messaging, flexibility, customization, regular updates and improvements.“

August 2, 2023

DA

Dominic A

Machine ShopDefense & Space, 11 - 50 employeesUsed the software for: 1-2 years.

“From what i have gathered, the target pricing is not always accurate“

October 8, 2024

TA

Tirla A

Office ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 1-2 years.

“It revolutionized our manufacturing process, seamlessly integrating quoting, order management, purchasing, inventory control, and quality management into a single, user-friendly platform.“

July 26, 2023

MS

Matt S

Sales managerMachinery, 11 - 50 employeesUsed the software for: Less than 6 months.

“They offered a lot of support in the beginning when we signed up, which has made it a successful integration at our company.“

October 31, 2024

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrei I.  
Lead Software Engineer  
Computer Software  
Used the software for: 2+ years

### "The ERP your dreamed of..."

December 19, 2024

5.0

Overall I was very satisfied with what this software offers.

Pros

Everything that this ERP software offers is a game-changers for whatever industry you are in. I like that you can pick and choose the modules you would need for your ERP. Basically you pay for exactly what you need. Nothing more, unlike other software that offers you the full package with no pricing differences.

Cons

Even though this software is flawless, some modules have room for minimal improvements.

Review Source

MP

Melissa P.  
Office Assistant  
Defense & Space  
Used the software for: 1-2 years

### "ShopXpert, A Helpful Tool "

October 11, 2024

5.0

ShopXpert has been a great tool to use to organize and display information with ease.

Pros

What I like most about ShopXpert is the filters for searches because it is helpful to narrow down information.

Cons

What I like least about ShopXpert is the random freezes when navigating through modules.

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

Our company found ShopXpert to be an easier product to use.

Review Source

JC

Julio C.  
CNC Programmer  
Machinery  
Used the software for: 1-2 years

### "ShopXpert Automated The Whole Shop"

February 12, 2026

5.0

Pros

Loved that it automated the department I work in, everything about the jobs I am working are on screens , and I keep track of them there instead of paper now.

Cons

I don t really have a con right now, at least in my department everything works perfect and that s very nice

Review Source

DA

Dominic A.  
Machine Shop  
Defense & Space  
Used the software for: 1-2 years

### "ShopXpert Review "

October 8, 2024

4.0

Fairly good overall experience with ShopXpert

Pros

What i like most about ShopXpert is the easy accessibility and ease of use while in ShopXpert.

Cons

From what i have gathered, the target pricing is not always accurate

Review Source

RW

Robert W.  
Tool Crib Manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "We don t misplace tools anymore"

February 12, 2026

4.0

Pros

I love the new vending system, all our tools are in electronically locked drawer cabinets connected to ShopXpert App, no tool gets lost now

Cons

It is a bit time consuming every to put the tools back and take them out as you need to scan your badge to do so , so it s all tracked. At the end of the day is still a good thing

Review Source

SV

Sanda V.  
Office Assistant  
Industrial Automation  
Used the software for: 1-2 years

### "Highly recommended"

September 16, 2024

5.0

ShopXpert has significantly streamlined our workflow. The app is user-friendly, yet packed with features that cater directly to the needs of machining professionals.

Pros

It’s reliable, efficient, and tailored to the unique challenges of the machining industry.

Cons

The app is quite complex and requires some time and effort to fully familiarize with its wide range of features and functionalities.

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

We needed a software that was more tailored to our needs.

Review Source

JL

Jeff L.  
Machine Operator  
Defense & Space  
Used the software for: 1-2 years

### "You need workstations in your shop ! Trust me !"

August 7, 2025

5.0

Pros

The workstation feature is my favorite part. We’ve got tablets set up across the shop, and now everyone knows exactly what job they’re working on, what’s next, and where each part is in the process.

Cons

I can't say I have any cons for now, at least with what I am working as in for now. Workstation stuff is great, saves so much time.

Review Source

DM

David M.  
Operations Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "It Just Makes Things Easier"

August 6, 2025

5.0

Pros

Easy job tracking, helpful customer support & clean and simple interface, costing tool is also great.

Cons

The costing tool took a bit to set up, that's my only con i would point out but now quoting is fast and reliable.

Review Source

FG

Fernando G.  
CNC Programmer  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Screens and tablets everywhere - No more paper"

February 20, 2026

4.0

Pros

I like that everything is digital now, we don't do anything on paper anymore , drawings and files are available on manufacturing floor on the screens , besides each machine, we have tablets , automatic tool cabinets... pretty cool stuff

Cons

I don t have a con to point out , at least not in my department. As a cnc programmer everything works flawless

Review Source

JH

Jasmine H.  
Office Assistant  
Defense & Space  
Used the software for: 6-12 months

### "ShopXpert review "

October 11, 2024

5.0

Overall, my experience with ShopXpert has been consistent and comfortable to use. All of the features help keep the jobs organized, traceable, and categorized. It's really great for traceability and visibility but I believe notifications will make the app a lot better.

Pros

All information is easy to access. The "Logs" tab. This feature helps with traceability/visibility by showing which rep made the change, date and time it was changed, and the differences in detail. The "Documents" tab is another feature that I like. Documents are categorized in their designated job. This makes it easy to organize and pull any documents we may need.

Cons

There's no sound/banner notifications when receiving a message or a new task. When I am using the task feature it makes it difficult to know when someone has posted a new task. I need to check back every hour to make sure I didn't miss a new job or message.

Review Source

VR

Verified Reviewer  
Producer  
Media Production  
Used the software for: Less than 6 months

### "Streamlined Manufacturing Management with ShopXpert: A Game-Changer for Productivity"

November 11, 2024

5.0

My experience with ShopXpert was great. It offers a great solution for managing manufacturing processes. It includes purchase orders and production tracking. The software is user-friendly and it was easy for my team to adapt. We had a good experience with customer support.

Pros

Our team was quickly accustomed to using the software capabilities, due to the software's user-friendly design.

Cons

New users can experience a steep learning curve when first using the software, but it is easy to contact customer service and ask for guidance.

Review Source

TA

Tirla A.  
Office Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "A game-changer for JK Engineering"

July 26, 2023

5.0

My overall experience with this software has been outstanding. It revolutionized our manufacturing process, seamlessly integrating quoting, order management, purchasing, inventory control, and quality management into a single, user-friendly platform.

Pros

The product's ease of use and smooth integration with our existing business were major highlights. Its user-friendly interface made it simple for our team to adapt quickly, and the seamless integration with our existing systems meant we could start utilizing its benefits right away without any disruptions. It's a remarkable solution that delivers on both functionality and simplicity.

Cons

While the software was an overall fantastic addition to our manufacturing process, if I had to point out something, it would be that there were occasional minor updates needed for certain features. However, the support team was incredibly responsive and always provided timely solutions. Their dedication to improving the software based on user feedback was commendable, and any concerns were quickly addressed. It's evident that the team behind the software truly cares about their customers' experiences, making it an excellent choice for our business needs.

Review Source

EL

Estera L.  
Office Assistant  
Computer & Network Security  
Used the software for: 1-2 years

### "My best experience with ShopXpert"

September 16, 2024

5.0

My overall experience with ShopXpert has been highly satisfying. The platform is easy to navigate and has a clean layout. It makes my job easier and allows me to manage and track suppliers efficiently. Customer support chat has also been responsive and helpful whenever I've had questions.

Pros

It has a user-friendly interface and the ability to access real-time data and reporting tools across various departments helps with decision-making.

Cons

I can't think of anything that I dislike. Everything has met or exceeded my expectations.

Review Source

AP

Alondra P.  
Office Assistant  
Aviation & Aerospace  
Used the software for: 1-2 years

### "ShopXpert is hassle free"

October 16, 2024

5.0

It is a great platform to use! Very simple and direct!

Pros

It is user friendly with personalized features and easy navigation.

Cons

Nothing negative to say. The platform meets all the requirements to run smoothly.

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

Company was transitioning over to ShopXpert

Review Source

AR

Ana R.  
Office Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "User-Friendly"

October 28, 2024

5.0

Overall, I like how well-organized the different tabs are, making them easy to navigate from one to another.

Pros

What I like most about ShopXpert is how user-friendly it is, making it easy to navigate with minimal training required.

Cons

What I like least about ShopXpert is that sometimes it takes a while for the page you're trying to access to load.

Review Source

LI

Larisa I.  
Office Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Good experience with ShopXpert ERP"

December 12, 2024

5.0

Pros

The variety and the modularity of the features. You can basically customize the way you want the app to work for your company's needs

Cons

There are small slownesses or downtimes when the app looks like it's updating or something like this. Being a web application, it's understandable.

Review Source

PR

Pustea R.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Amazing software"

October 9, 2024

5.0

Pros

ShopXpert offers a user-friendly shopping experience with an intuitive interface that makes product browsing and purchasing seamless. Its advanced search and filtering options make it easy to find items quickly.

Cons

One downside of ShopXpert is its occasional slow loading times.

Review Source

aP

anh P.  
manufacturing  
Machinery  
Used the software for: 2+ years

### "ShopXpert "

October 8, 2024

5.0

Pros

very easy to use and the way to control the job

Cons

easy to keep track job go in and go out.

Review Source

EC

Estera C.  
Office Assistant  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Best manufacturing software"

October 11, 2024

5.0

ShopXpert is a solid choice for businesses looking to enhance their manufacturing processes. Its strong feature set and customization options make it a valuable tool for improving efficiency.

Pros

The software boasts a clean, intuitive interface that makes navigation easy, even for those who may not be tech-savvy

Cons

It should be added more types of Reports

Review Source

TM

Tony M.  
President  
Machinery  
Used the software for: I used a free trial

### "Valtek precision"

November 11, 2024

5.0

I wish this product was available long time ago. I’ve been in manufacturing business for 25 years and this software allows you to run a very efficient business leaving you with more time to concentrate on other projects. A++++++++ all the way around.

Pros

Being able to track everything at a glance. Makes everything so much easier from start to finish.

Cons

I couldn’t find anything that I didn’t like. It’s very practical and easy to use.

Review Source

CI

Claudiu I.  
Ceo  
Food Production  
Used the software for: Less than 6 months

### "Shopexpert the best "

September 3, 2024

5.0

The experience with ShopXpert is largely positive, driven by its user-centric design and comprehensive features tailored for both consumers and businesses.

Pros

I was particularly impressed with ShopXpert's intuitive interface and comprehensive features, which made managing inventory, sales, and customer data seamless. The real-time reporting and analytics capabilities provided valuable insights into our business operations, allowing us to make informed decisions quickly. Additionally, the customer support team was highly responsive and knowledgeable, which made the implementation process smooth and hassle-free.

Cons

While ShopXpert is a fantastic software overall, one minor con is that there are so many features that it can feel overwhelming at first. It took some time for our team to explore and understand all the functionalities. However, once we got familiar with the system, it became an invaluable tool for our business.

Review Source

SS

Stefan S.  
Owner  
Building Materials  
Used the software for: 1-2 years

### "No need to look somewhere else’s "

November 1, 2024

5.0

They are responding very at your question and concerns, quality is above standards

Pros

ShopXpert are pay high attention to quality and never compromise quality

Cons

No problem occurred, but company it’s solid

Review Source

WK

Wesley K.  
Business Owner  
Machinery  
Used the software for: 1-2 years

### "Works as intended, hard to beat"

October 8, 2024

5.0

ShopXpert has helped my business bring in work and keep in touch with customers. Simple, but effective. Can't think of much to improve on.

Pros

Interface is simple and functional. Hard to beat that.

Cons

Sometimes I would not get email notifications for messages, but it could be a mistake on my end.

Review Source

MS

Matt S.  
Sales manager  
Machinery  
Used the software for: Less than 6 months

### "Great ERP software"

October 31, 2024

5.0

Overall I have been extremely happy. They offered a lot of support in the beginning when we signed up, which has made it a successful integration at our company.

Pros

The ability to quote jobs has made my life so way easier

Cons

Just the initial learning process. However after about a week of using the software I got totally used to it.

Review Source

AC

Andrea C.  
Production Manager  
Machinery  
Used the software for: Less than 6 months

### "Production Manager"

October 8, 2024

5.0

Overall, this simplicity of ShopXpert is what makes it great. It is one of the best customer portals we have used.

Pros

We really enjoy how easy ShopXpert is to navigate. It doesn't take long to learn how to use the site; it's simple, organized, and easy to keep track of things.

Cons

When I first started using ShopXpert, I did not realize that I could flip through different parts on a PO. I think this function should be a little bolder, or maybe highlighted somehow so it's clear.

Review Source

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