# Trust Wallet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trust Wallet the right Cryptocurrency Wallets solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233862/Trust-Wallet/reviews

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Trust Wallet

3.8 (74)

[View alternatives](https://www.capterra.com/p/233862/Trust-Wallet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Reviews of Trust Wallet

Ease of use

4.0

Customer Service

3.2

## Pros and Cons in Reviews

JJ

Jessica J

Procurement officerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Trust Wallet has been a game-changer, Secure, user-friendly, and packed with features like staking and NFT support.“

June 12, 2025

Ashley B

OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I ended up losing Nexo coins because I couldn't figure out how to transfer them to another network when Beacon Chain ended.“

February 21, 2026

Author Kelvin B

TraderMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Everything is perfect, especially with the improvement and compatibility of Trust wallet with Web3 platform like other centralized exchangers enabling smooth transfer of digital assets, not just related to crypto but also NFTs.“

February 7, 2024

EM

Evandro M

Administrator AssistantAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“The fact that the charts updates and market cap takes some time to load or update.“

November 16, 2024

Author Kelvin B

TraderMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Trust wallet gives you total user control to buy crypto from decentralized exchangers, most times new cryptos not yet listed on big centralized exchangers, enabling you enter early position into fantastic blockchain project you want to support.“

February 7, 2024

Grant S

Sole proprietorUtilities, Self-employedUsed the software for: Less than 6 months.

“They allowed me to transfer my funds to a scam website using their platform.“

December 5, 2023

Unity S

Sales Representative Writing and Editing, Self-employedUsed the software for: 1-2 years.

“Trust Wallet is open-source and available completely free of charge, enabling anyone access to the software, a unique passphrase that keeps unauthorized users away from my funds, with multi-chain support, I transact with any cryptocurrency on Trust Wallet, because of the unique features like a built-in decentralized exchange that enable me to purchase, sell, and swap different coins, tokens, NFTs, and other digital assets with ease.“

June 15, 2023

CS

Chiara S

ReviewerArts and Crafts, Self-employedUsed the software for: I used a free trial.

“It has low security to store cryptos and no possibility of staking or earning in any ways.“

October 27, 2023

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Author Kelvin B.  
Trader  
Marketing and Advertising  
Used the software for: 2+ years

### "Trust wallet, a reliable new web3 crypto wallet "

February 7, 2024

4.0

Everything is perfect, especially with the improvement and compatibility of Trust wallet with Web3 platform like other centralized exchangers enabling smooth transfer of digital assets, not just related to crypto but also NFTs.

Pros

Trust wallet gives you total user control to buy crypto from decentralized exchangers, most times new cryptos not yet listed on big centralized exchangers, enabling you enter early position into fantastic blockchain project you want to support.

Cons

There's no second level protection features like a one-time password or approval code needed before sending crypto out of Trust wallet, which is a serious concern to me all these years of using Trust wallet.

Alternatives considered

[Kucoin](https://www.capterra.com/p/255454/Kucoin/)

Reason for choosing Trust Wallet

Trust wallet can be a web wallet accessible from the Chrome extension on my computer.

Switched from

[TRON](https://www.capterra.com/p/247001/TRON/)

Tron network didn't have all the digital assets that one can find in Trust wallet

Review Source

EM

Evandro M.  
Administrator Assistant  
Accounting  
Used the software for: Less than 6 months

### "Trust wallet and the low fees"

November 16, 2024

4.0

Started using it at the beginning of the year when I was willing to start to invest in Bitcoin and grow financially.

Pros

I like that they allow you to save your cripto assets with great security over you Android device, they have the lowest rates and fees among the services that I have used.

Cons

The fact that the charts updates and market cap takes some time to load or update. Other than that I'm fine

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

The binance fees are too high compared with trust wallet.

Review Source

Ashley B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Don't trustTrust!"

February 21, 2026

2.0

I had an overall bad experience with Trust Wallet. I ended up losing Nexo coins because I couldn't figure out how to transfer them to another network when Beacon Chain ended.

Pros

After using multiple other crypto wallets, there's not too much I can say that I like about Trust Wallet.

Cons

I don't like that it takes several days for customer support to respond to an email, which is the only way I found to contact them.

Review Source

BPD

Bed Prakash D.  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Best wallet to store all crypto assets in one place"

December 15, 2021

5.0

As a crypto investor, I need trusting, secure and easy using wallets. I am from Nepal and Crypto is a band in Nepal. I lose my funds on Coinbase because of my country's policy. Then I know about decentralized crypto storage named Trust Wallet and start using it. Now no matter crypto is illegal in Nepal, I have the safest wallet which stores my crypto assets until crypto is legalized in my country.

Pros

Though there are thousands of crypto wallets that help to manage and store crypto assets, my choice is a Trust Wallet. It supports almost all crypto assets, easy to use, and fast loading. There is an option to add a token or coin by its contract address.

Cons

Though it is best for storing but needs an additional platform for trading and some crypto transaction needed TRX as a gas fee. So we always have some TRX stand by for emergency transactions.

Switched from

[Coinbase Commerce](https://www.capterra.com/p/197761/Coinbase-Commerce/)

my country does not allow us to add payment methods on Coinbase and because of this Coinbase make some limitation on my account. Then I think of storing my online earning crypto only and using Trust wallets as the best option for me,

Review Source

Zack W.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "Trust Wallet can really one wallet it all"

June 12, 2023

5.0

It is one of my top three recommendations regarding going web3.

Pros

It has good connections and node are customizable. Easy to establish Wallect Connect. Has multi network support and can transfer from centralized exchanges.

Cons

Auto connect to dapp hard to turn off. Connect to Aptos with a proxy address or something, was confusing at first.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)[Kucoin](https://www.capterra.com/p/255454/Kucoin/)

Wallect connect was not working until I switch to another. Maybe frame and plug in issues.

Review Source

DD

Devraj D.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "Best Decentralized Crypto Storage"

January 14, 2022

5.0

I am using Trust Wallet for a long time, initially, I enter the Crypto market by joining Coinbase but after some time I feel irritating while using Coinbase because of their customer support system. Coinbase holds my crypto balance and cannot help me to solve out the issue when I try to reach them with customer support. Then I decide to use decentralized platforms and take whole control of my own money. Now I am using trust wallet and I am happy with this I have all control over my assets.

Pros

Trust Wallet is the best and Safest decentralized crypto storage. Trust Wallet supports almost all of my crypto assets and also gives interest in staking some popular coins like BNB, TRX, and more. There are multiple dapp that help us to make swaps, apply for ICO and IDO through a smart contract.

Cons

All the features are excellent except one. I found there is no way to swap my TRC-20 USDT to any other assets and the gas fee for transferring my USDT to any other wallets cost 17 trx which is generally high. If Trust Wallet gives the swap of TRC-20 USDT to any other TRC token then it is better for me.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

I don't like Coinbase customer care representative behavior over my issue. Now I am using Trust Wallet and I have full control over my assets.

Review Source

Bame M.  
Health Care Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Earning passive income by staking my crypto"

February 8, 2023

5.0

Its convenient for me to buy crypto from other exchanges and store them on Trust Wallet for easy access as their gas fees are low

Pros

I can use the DEX to farm and stake my stored crypto to earn high APY in rewards of BTT.

Cons

The slippage is high sometimes whenever I try to covert tokens on the DEX which usually costs me more gas fees than normal

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)[Binance](https://www.capterra.com/p/252490/Binance/)

The Staking APY for Binance comes second to the ones offered by Trust Wallet on the DEX while Coinbase has high fees which cuts into my market gains and profits.

Review Source

Tshepo M.  
Assistant Finance Administrator  
Financial Services  
Used the software for: 2+ years

### "Make passive income by staking coins"

October 19, 2022

5.0

Its the best crypto wallet for staking coins due to its high APRs compared to the competition.

Pros

I can stake my coins and gain interest on them. This is extra money in my pocket. I can also safely store my NFTs.

Cons

I wish they had a desktop application to make things more flexible.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)[MetaMask](https://www.capterra.com/p/237989/MetaMask/)

I used Metamask mainly for transfering NFTs from marketplaces

Review Source

KB

Kumar B.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "My best decentralized Crypto wallet. "

January 10, 2022

5.0

I am previously using Coinanse but because of Coinbase's worst customer service, just left using it and Choose Trust Wallet for storing my Crpyo assets and use Binance for trading.

Pros

Trust wallet is the best-decentralized crypto wallet that stores my cryptocurrency and also provides me the best staking features. I can earn interest on my crypto assets while staking on Trust Wallet.

Cons

Trust Wallet is only for storing and staking. We need to use third-party trading platforms if we want to trade our crypto assets. For trading, I am using Binance and for storing for the long term I use Trust Wallet because On trust wallet I have full control over my funds.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

I don't like their customer support services.

Review Source

JJ

Jessica J.  
Procurement officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "My Trust wallet Review "

June 12, 2025

5.0

Trust wallet has been an amazing app for me in storing my cryptocurrency assets. I love it’s simplicity.

Pros

Trust Wallet has been a game-changer, Secure, user-friendly, and packed with features like staking and NFT support.

Cons

The only issue I have with it is the absent of 2fa which makes the security aspect looks soft apart from that every other thing is okey.

Review Source

cB

carlos B.  
TITULAR  
Facilities Services  
Used the software for: Less than 6 months

### "estafa y engaño"

April 14, 2025

1.0

a mi Trust Wallet me ha robado de una forma descarada: Un despacho de abogados al que llamé yo, me dijo que tenia un fondo en criptomonedas d e 21000 euros y me paso con un técnico de Trus Wallet para gestionar el hash transaccional. Ese supuesto técnico me dijo que ya lo había hecho y ¡que procedía a devolverme el importe entregado para el hash (1080 euros), y desaparecieron los dos. Me puse en contacto con Trust Wallet y me dijeron después de revisarlo que me enviaban el día 7/4/2025 el importe que había depositado de 1080 euros mas el fondo de cripto 21.202 euros y al día de hoy no solo no me han ingresado nada sino que además me han bloqueado los whatsap que mantenían conmigo

Pros

nada, me siento engañado, estafado y burlado

Cons

s u actitud de burla ante mi problema creado por sus tecnicos

Review Source

nO

noursmso O.  
free lancer  
Computer Software  
Used the software for: 6-12 months

### ""Must trust and secure wallet for all of my crypto resources""

January 13, 2022

5.0

Trust Wallet is a stage that goes about as a connection among clients and diverse blockchains. Each crypto blockchain has its public location where that specific digital currency is being put away and scrambled. Trust wallet simply gives a course to its clients to get to that blockchain. It is allowed to utilize applications and it procures nothing from its clients. All exchange expenses are conveyed to validators or diggers. Additionally, Trust Wallet permits you to oversee and store diverse cryptographic forms of money simultaneously without any problem. You can send and get crypto resources and perform other crypto capacities like exchanging and marking resources.

Pros

"Must trust and secure wallet for all of Safe and secure Easy to understand Upholds a wide exhibit of coins Upholds a lot of highlights: Dapps, Web3 program, in-assembled trade Non-custodial Binance local wallet crypto resources" The application utilizes its hubs to interface every wallet to the blockchain network. The blockchain then relegates a wallet address to the client's two-level wallets, Public and private keys. The public key/wallet address is known to different clients and empowers trades between parties across the blockchain. Clients' resources are likewise put away and scrambled at said addresses. T natural point of interaction and different settings on the Trust Wallet application is shortsighted and clear. The application can be handily downloaded on cell phones. More than 5 million clients with the application downloaded on their cell phones; the simple UI and bother-free working of the wallet have fundamentally affected its utilization. heIn case of a security danger, the Trust wallet closes down the client's wallet. Clients just need to consolidate a 12-word recuperation express chosen when they set up their wallets on their gadgets for reinforcement. This will fill in as your private access key. Assuming clients keep this code free from any danger for future requirements, they can rapidly recuperate their wallets and reaccess them from their cell phones.

Cons

No 2-factor confirmation Not secure like equipment wallets As yet creating

Review Source

lM

lanex M.  
Responsible for software protection  
Security and Investigations  
Used the software for: 2+ years

### "My opinion on Trust Wallet"

December 20, 2023

4.0

This wallet is quite good at storing digital currencies and using them for trading later. I just hope you try increasing the security measures, such as confirming your login with a phone message, that will be better. Thank you.

Pros

What i love about it that the wallet contains many digital currencies with their statistics in a professional manner and the ability to store them with ease

Cons

There is the problem of simple passwords and this makes them less secure

Review Source

SB

Scott B.  
Individual  
Writing and Editing  
Used the software for: Less than 6 months

### "Be very careful as your crypto could go missing."

April 21, 2023

4.0

Usability was awesome, fees are steep, and security is aweful as my wallet was stolen from!

Pros

Ease of use, large selection of crypto and multiple exchanges.

Cons

Security of app is not as trust worthy as one would think of being an app called trust wallet. They somehow had a fishing scheme on their app which stole $12.6k worth of crypto from my wallet. Working with their security team to try and figure it out.

Review Source

AM

Ani M.  
Owner operator  
Arts and Crafts  
Used the software for: 6-12 months

### "My Trust Wallet Review"

January 28, 2024

5.0

I was testing it so I did not invest enough but had to be up to date with current crypto functionality and hype and this was a good app to start with before others were developed over the years since

Pros

The alerts, cost, selecting, adding items not listed to follow-up on prices

Cons

The sub wallet and upgrade that lost access to my wallet and money in it

Review Source

Chris A.  
agent de diffusion  
Broadcast Media  
Used the software for: 2+ years

### "critique de l'application Trust wallet"

September 16, 2022

4.0

Entre employé il est très aisé de se transférer de la crypto en un clin d'œil pour des Abonnements et tout autres

Pros

L'un des portefeuille électronique les plus simples à utilisé et également très rapide en matière de transactions

Cons

n'est pas assez sécurisé a mon gout et a très peux de fonctionnalité pour les transactions de swap et ou d'exchange et également l'un des problèmes c'est qu'il n'est pas accepté sur plusieurs plateforme de trading.

Review Source

AJ

Amjad J.  
Technical Support  
Construction  
Used the software for: Less than 6 months

### "One of the most trusted Cryptocurrency App"

April 20, 2023

5.0

I felt optimistic when I used it, but about the needs, the Trust Wallet covers all trader needs.

Pros

I used it after my friends use it and they advised me to try it. actually is a wonderful film and trust App. and I am optimistic about this application.

Cons

I didn't face any technical issues with this app, so it's a simple app for trading. maybe if there is any notification of the last news on Cryptocurrency will be great.

Review Source

DT

Dinesh T.  
CEO  
Security and Investigations  
Used the software for: 2+ years

### "World Best Decentralized Crypto Wallet"

March 3, 2022

5.0

I am using a Trust wallet for receiving, sending, and storing my crypto assets anonymously.

Pros

\- Decentralized Crypto Wallet - Support multi-coin storage - Supports NFTs and Collectibles also - Supports Send and receive in a few seconds after networks confirmation - Highly secure and needs security key and Keypharase for login

Cons

\- Change of Keypharase forgetting may lead to balance loss - No one can recover our balance after losing security keys

Review Source

Laurent G.  
Gestionnaire  
Accounting  
Used the software for: I used a free trial

### "Portefeuille de Crypto "

October 7, 2023

4.0

Pros

C'est le bon moyen pour la vente et l'achat des actifs numérique crypto. Très simple et facile à utiliser

Cons

C'est un très bon produit pour la Crypto . Très fiable et sécurisé . Je n'ai pas d'inconvénients

Review Source

VR

Verified Reviewer  
Marketing intern  
Information Technology and Services  
Used the software for: 1-2 years

### "Crypto wallet and exchange platform "

June 26, 2022

3.0

My overall experience with the wallet is neutral and I think I will use other wallets to buy crypto rather than using trust wallet.

Pros

\- We can Store and exchange crypto currency in trust wallet - We can buy many crypto currencies which are not available in coinbase or binance using trust wallet

Cons

\- Buying crypto in trust wallet is not an easy task I got confused many time. - the mobile application of trust wallet has few bugs as well as the UI design is not that good

Review Source

II

Ihsan I.  
Freelance  
Internet  
Used the software for: 1-2 years

### "THis is great for crypto investor"

January 12, 2022

5.0

Pros

What i like about this software is the UI are realy enjoy and easy to use for people who are new into crypto wallet things

Cons

For me there are no least feature that i like cause everything works fine from sending/accepting crypto to mint new nft

Review Source

SE

Sviatlana E.  
Breeder  
Arts and Crafts  
Used the software for: 6-12 months

### "someone stole $10,000 from my trust wallet,,,, and they will do nothing. April 8 2023. "

April 16, 2023

1.0

My first and last experience with Trust wallet. My btc ( 10000$) was in Trust wallet just 3 hours. Then someone stole my money. And nobody in Trust wallet can help me to return my money. It's impossible here. So, I am sure now, it's bad idea to safe crypto in Trust wallet.

Cons

someone stole $10,000 from my trust wallet,,,, and they will do nothing. It's absolutely dangerous wallet.

Review Source

BS

Benny S.  
Monitor  
Sports  
Used the software for: Less than 6 months

### "geldverspilling"

October 14, 2022

1.0

Slecht. Ze laten mij fee betalen naar een bankrekening die ze zelf niet kennen. Ze zeggen dat ze het niet ontvangen hebben en willen me steeds opnieuw laten betalen, maar heb mijn fee nog niet eens terug gehad. Ik moet nu zelf uitzoeken waar mijn geld naar toe is. Deze eerste kennismaking laat me niks positief achter en voelt sterk aan als scam.

Pros

Het inloggen, gebruik is eenvoudig maar kan te weinig zeggen want mijn eerste ervaring is bar negatief.

Cons

gasfee, andere fee, lossen probleem niet op.

Review Source

DD

Derrick D.  
Head of Audit Department  
Accounting  
Used the software for: Less than 6 months

### "Honest experience with Trust Wallet"

September 15, 2022

3.0

It's good because I've not experienced any technical fault in the app.

Pros

Availability of over 20 world currencies to choose from.

Cons

It must contain a welcome tour in the app.

Review Source

VK

Valev K.  
Board member  
Accounting  
Used the software for: Less than 6 months

### "USDT transfer not arrived"

August 10, 2022

1.0

At this time very bad!

Pros

Nothing! I did first transfer and lose 80 USDT!

Cons

Just i lose my money with Trust Wallet! Support doesn't work!

Review Source

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