# Page 4 | Ncontracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Ncontracts the right Risk Management solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233877/Ncontracts/reviews --- Ncontracts 4.6 (155) [View alternatives](https://www.capterra.com/p/233877/Ncontracts/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Ncontracts ## Showing most helpful reviews Showing 76-100 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Shaylan R. Application Technician Financial Services Used the software for: 2+ years ### "OnSemble Review" December 11, 2020 4.0 Overall, I have had a pleasant experience with OnSemble. I enjoy using the product, and I always enjoy working with the staff at the company. Pros My favorite thing about OnSemble is that it has given us an ability to collaborate and post news that reaches the whole company. It has been great, especially during COVID to get pertinent information out to our emplyoees. Cons I don't have any real complaints with the software, but I will still like to see the page building process amongst islands and modules to look and feel a bit less clunky. However, it has come A LONG way in the past few years from where it was and I am impressed with the improvements. Review Source LB Lauren B. AVP, Marketing Officer Banking Used the software for: 2+ years ### "Middle of the line software" December 5, 2019 3.0 Overall, we have had issues with the support from OnSemble. It started with the initial launch and even the follow up now doesn't happen. We will be notified that our contacts are looking in to items and we won't hear back from them. It's a constant follow up on our end. Pros The look and concept is good and more modern. Cons The set up and use is cumbersome and many different locations need to be updated in order to change user access. (Not as user friendly on the administrative side.) Review Source Response from Ncontracts December 16, 2019 Thank you for taking the time to review OnSemble! We definitely appreciate the feedback and are continuing to work towards making things easier for you. I will 100% bring this up to our Support team as well to get you taken care of. EA Elizabeth A. Marketing Specialist Financial Services Used the software for: 2+ years ### "Easy to build & use" December 16, 2019 4.0 Always quick to reply and extremely helpful; I've never had a bad interaction with anyone on the team. Pros Very easy to use and create; after signing on I had the software built and implemented with our team in less than a month. Cons Some features are available require more setup/are sometimes not available for all users; eg they have a helpdesk feature that sends emails to the IT helpdesk, but no one was ever able to install it for us. Review Source Response from Ncontracts January 6, 2020 Thank you for taking the time to review OnSemble! I'm so glad you are finding the system easy to use and that pages are easy to create. That's good feedback about the Help Desk system. I will be sure to bring that up to Support for you. SN Shannon N. Universal Banker Banking Used the software for: 2+ years ### "Simplify & Streamline - Yes Please!" December 4, 2019 4.0 We love the Onsemble crew - the whole process from implementation to our latest relaunch project has been easy and we've felt supported along the way. Also, the CSMs are so knowledgeable - you can tell them what you have in mind and they can make it happen! Pros It is really easy to use and the support that you receive after the sale is top notch! Cons The only thing that I don't like is actually being changed with the newest update, which is the ability to see your pages as you are making changes. Review Source Response from Ncontracts December 16, 2019 Thank you for taking the time to review OnSemble! I'm so glad that ease of use and simplicity are really coming across for you. Keep reaching out as needed, and we will always be here for your support needs. JA Janice A. IT Assistant Vice President Banking Used the software for: 2+ years ### "Our OnSemble Experience" October 10, 2018 4.0 My overall experience with OnSemble has been really great. I have met a lot of great people and I've learned what others are doing. It has helped us put some best practices together and made our road to success that much easier. Pros What I like most about the software is that no matter what questions I have, my CSMs and tech support are always there to assist. They offer great advise and suggestions. If they do not know the answer they escalate the issue to their development team. Cons Being a long term customer at times you were limited at what you could do. However, I like the direct their are going in and I see great things. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! We are always here for you, so I'm happy to hear how helpful everyone has been. If you ever feel like you are in need of additional training or for any new team members, let us know! JP Jen P. VP, Marketing Banking Used the software for: 2+ years ### "Onsemble review" March 22, 2019 4.0 The overall experience with Onsemble and Passageways has been good. Pros I like the ability to create pages and other cool things without having to know how to code. Cons I would say that Onsemble updates have caused us some heartburn internally. It could be because we don't have someone dedicated to our Portal, so we get news late in the game because we're not on top of all of the update notes or other enhancements. Review Source Response from Ncontracts September 5, 2019 Thank so much for taking the time to review OnSemble! We are glad to hear that the page builder is working well for you. If you ever feel like you need additional training, we are here for you and can assist. ET Emily T. Portal Admin Banking Used the software for: 2+ years ### "Helps Connect All Employees" October 10, 2018 4.0 We are able to connect all employees across the country, and drive culture change through the portal. Our employees know if it's on the Portal it's the most up to date and accurate information, and the ease of updating makes that possible. Pros The support we receive from our Customer Success Manager is outstanding. I know I'll always get the perfect solution or help with any issues. Cons Some of the modules and permission settings are outdated and a little complicated to use. However, they’re actively working on updating these in the next few releases. We're excited to see the changes coming soon. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. Please continue to push those bugs and suggestions to your Customer Success Manager, so we can get those worked out. CE Courtney E. Member Relations Manager Financial Services Used the software for: 2+ years ### "Passageways :)" October 11, 2018 5.0 Our company is fully taking advantage of being able to organize our policies and procedures, having the employees be able to access whatever is needed to get through their work day, and continue to grow for our company. Pros Passageways is a great tool to make your work environment work as a community. You can make it fun and navigationally/organizationally friendly. The support from their staff members gives you the ability to make it your own. Cons If you are not a computer whiz, it can be overwhelming once you begin building pages. However, the tools given to you along with staff support will help you through the obstacles. Review Source Response from Ncontracts September 5, 2019 Thank you for taking the time to review OnSemble! I'm happy to hear you are having very little issues. However, we do appreciate that feedback, and we are here if you ever need anything. GN Garrett N. IT Banking Used the software for: 2+ years ### "Great Staff and very easy to customize" October 11, 2018 5.0 This team isn't just another company. They actually care about you, your team, and your project. Thank you to the OnSemble team! Pros This software is very easy to learn, use, and adapt to. You could be very simple with this, and get the job done, or be more advanced and create some amazing work. NOTE: The support team was very responsive to us with any upgrades, issues, or questions. Cons There's not a lot you CAN'T do with this software. They are always coming out with upgrades, which is actually going to fix some minuet requests / issues. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm happy to see that you are finding new ways to work with the software. If you ever feel like you are in need of additional training or for any new team members, let us know! JL Jack L. Network Administrator Financial Services Used the software for: 6-12 months ### "Great intranet software" November 13, 2019 4.0 Positive, It's a really nice intranet software with a small profile. Pros The simplicity (once the project team gets you on your feet) is much better than alternatives. We switched from Sharepoint because of the administrative overhead. Cons The lack of features compared to Sharepoint. I would have liked for there to be SQL reports accessible through the intranet like sharepoint. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Administrative overhead of Sharepoint.. too complicated. Review Source Response from Ncontracts November 14, 2019 Thank you for taking the time to review OnSemble! I'm so glad that things are much easier after making the switch and that you think it's going well. I will be sure to ask about SQL reporting. If you need any help, please let us know. KE Kyle E. Training Manager Banking Used the software for: 2+ years ### "Great Internal Intranet Platform" October 10, 2018 5.0 We have been longtime customers and we have always had awesome support and have been able to build a very useable intranet with OnSemble. Pros This platform allows our staff to easily build and deliver high quality and current materials to our staff with a website feel. The functionality to the end user is very easy to navigate and easy to follow while similar for those portal administrators. The Passageways support staff is AWESOME, too! The whole group has a "can do" attitude. Cons Sometimes the permissions and module setup can be a little clunky. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. It's always wonderful to hear about our great Support team, so thank you for the shout out. LS Laura S. Loan Administrative Assistant Banking Used the software for: 2+ years ### "Positive" December 4, 2019 4.0 They are very good with their customer service and walking through the issue with you. Pros So much easier to find documents compared to when I first started at the bank. Cons There are different size computer monitors and it isn't compatible with all the screens, it just looks ugly, but still serves its purpose. Review Source Response from Ncontracts December 16, 2019 Thank you for taking the time to review OnSemble! I'm so glad to hear that this is making your life easier and that our Support team is assisting. Otherwise, that's good feedback about the screens, and I will bring that up to Product. SC Sean C. Digital Channel Officer Financial Services Used the software for: 6-12 months ### "Loving our new intranet" March 18, 2020 5.0 Pros The modules and islands. Not only can you choose your site's functionality, but the options on a single content page allowed us to reconfigure our navigation and provide more useful content per page. Cons Not much of anything bad to say. The platform works smoothly, is a huge improvement over our previous platform, and the support is spectacular. Reason for choosing Ncontracts Functionality, modular building blocks, simple interface Switched from [CSI](https://www.capterra.com/p/136671/CSI/) CSI platform had limited functionality, plus their search feature vendor went out of business so we lost a major functionality for nearly a year. Review Source TR Tricia R. Systems Analyst Banking Used the software for: 2+ years ### "Love our intranet" October 8, 2019 5.0 I love our intranet and all of the information our employee engagement team provides us. Pros I like the layout of our internal website Cons The calendars don't scroll the same was as they did in the older version. We have to scroll down the page to see the last week of the month. Review Source Response from Ncontracts October 16, 2019 Thank you for taking the time to review OnSemble! I'm so glad to see that you are loving OnSemble and that it's helped with employee engagement. That's good feedback about the calendar feature, so please be sure to bring that up with your CSM. BM Brad M. Marketing & Business Development Assistant Banking Used the software for: 1-2 years ### "OnSemble has been an amazing tool for our bank to unify employees and build a strong culture." May 18, 2018 5.0 The primary benefits have been culture building and information dissemination. This has cultivated a family atmosphere among employees at all levels of the bank and pushed us forward in accomplishing organizational goals. Pros We love that OnSemble allows us to connect every employee across the bank from tellers all the way up to our executives. Employees feel more involved in each others' lives which cultivates a sense of family and increases buy-in across the board for our bank's mission and vision. Cons We have no complaints. The customer service has been absolutely fantastic and Passageways is a top notch company. As we move forward, we will definitely continue with them. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear how it's making you feel connect across your bank. I will definitely pass along those kudos to our Support and Customer Success teams too. PO Patrick O. Vendor Risk Analyst Banking Used the software for: 1-2 years ### "Professional and Customer centered" April 18, 2023 4.0 very good Pros Reportingdocument reviewrepository for document storageDocument collectionCustomer centered Cons The company have been up to expectation, I love working with \[sensitive content hidden\] nothing much to say Review Source CS Chanse S. ISO Banking Used the software for: 2+ years ### "OnSemble is great for those unfamiliar with web development" December 9, 2020 3.0 We give our employees a convenient location to view updates about the company and view essential business documents. Pros The pre-packaged modules for designing your intranet are very easy to use. Creating a custom intranet is also easily attainable for those who do not have the time or expertise to do it the old fashioned way with code. Cons Getting everything to align perfectly can be somewhat of a burden, however the grid system really helps. Review Source AL Anissa L. Trust Acct. Administrator Banking Used the software for: I used a free trial ### "I'm here because I didn't win." May 15, 2024 5.0 Pros I really enjoyed meeting the team that was sent to the FIRMA conference. Cons I have no dislikes about this product. Based on conversations, I think i would have few dislikes. Review Source KT Kim T. Risk Assurance Associate Banking Used the software for: 1-2 years ### "NContracts Review" May 3, 2021 4.0 Vendor Management is more thoroughly reviewed and feel we have a good product to send for review for exams and Board Reviews. Pros Reviews are very thorough and done in a timely manner. Cons When sending out requests to review information, wish it would send you a reminder before it expires so you can extend time if needed, instead of redoing the request. Alternatives considered [Venminder](https://www.capterra.com/p/132271/Venminder/) Reason for choosing Ncontracts Local company Review Source HN Heidi N. IS Assistant Banking Used the software for: 2+ years ### "Great way to get all employees on the same page" October 10, 2018 5.0 I am constantly learning new ways to utilize all of the tools for our company and our employees. Our CSM is very collaborative and gives excellent guidance. The support team is extremely responsive and quick. Pros The ability to customize it to our branding, our needs and wants. Cons If possible, having some ready-made css or html scripts that could be made available for use would be great. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! It's great to hear that the customization is coming across nicely for you. If you ever feel like you are in need of additional training or for any new team members, let us know! I will definitely pass along that compliment to your CSM too. DW Danielle W. Social Media and Public Relations Specialist Banking Used the software for: Less than 6 months ### "Onsemble Review" December 13, 2019 4.0 I'm new to Onsemble but the organization has been using it for some years. Overall, it's easy for our front line employees to navigate when they're looking or certain things such as procedures while dealing with members. There could be more features available such as templates for any version, IT being able to distribute task to certain employees through help desk, etc. Pros The navigation is easy when searching for a document or a department. I enjoy being able to assign workgroups to certain employees so they're able to easily access their department's page and make necessary edits. Cons The ease of use, but that could also be because we are on a later version right now. I don't like how some features aren't available such as we as administrators not being able to edit the toolbar on the framework ourselves, or not having the option to have a carousel that does not automatically rotate pictures. Reason for choosing Ncontracts N/A Review Source Response from Ncontracts January 6, 2020 Thank you for taking the time to review OnSemble! I'm so glad that, since upgrading, you are finding the software easier to use and that it's going well for you. We appreciate the feedback on editing, and I will bring that up to our Product team. KM Kristin M. Support Services Manager Banking Used the software for: 2+ years ### "Passageways" October 11, 2018 5.0 I think the collaboration we will have with our portal will help our employees come together as a team. Pros Since we have upgraded to the latest version, I am excited to make our portal fun and engaging! I like that we can house all of our documents in the portal and they can be edited there and saved. Cons I am still learning about the portal so right now the hardest thing for me is building pages. Review Source Response from Ncontracts September 6, 2019 Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know! KM Kyle M. AVP Risk Management Banking Used the software for: 2+ years ### "We love NContracts" April 28, 2021 5.0 Pros Easy to use and amazing customer service. We love this company and are treated like family. Also the conferences are fun! Cons The cost, compared to other vendor management providers is high. Contract is a bit hard to understand with pages we can have reviewed per month...hard for us to track. Reason for choosing Ncontracts Customer service and in-person presentation. Review Source JD Justin D. Digital Marketing Specialist Banking Used the software for: 2+ years ### "OnSemble Review" December 22, 2020 4.0 Our CSR was fantastic to work with and was always there to help any questions we may have. Pros Ease of use, and increasing our team collaboration Cons Lack of customization with some of the products, but believe Passageways is heading in the right direction on offering a more customized approach. Review Source EP Enes P. Business Analyst Banking Used the software for: 1-2 years ### "Review" December 11, 2020 5.0 Pros Documentation Retention and ease of use to locate documents. Cons Sometimes when you are copy paste from word doc to create a posting, spacing, bulleting and format does not come over same way. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.