# Page 5 | Ncontracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Ncontracts the right Risk Management solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233877/Ncontracts/reviews

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Ncontracts

4.6 (155)

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Last updated March 13th, 2026

# Page 5 - Reviews of Ncontracts

## Showing most helpful reviews

Showing 101-125 of 155 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VS

Valerie S.  
Compliance and Fair Lending Counsel  
Financial Services  
Used the software for: 2+ years

### "Unlike any other platform"

April 6, 2023

5.0

Fantastic. Would recommend them every single time.

Pros

The system is quite easy to use, it doesn't take weeks or days of training. NContracts provides ample support to help with even the most minor question. Support is accessible through many avenues. NContracts provides the easiest analytics to maneuver and create reporting for.

Cons

Large data sets can be slow to load and can take up a lot of time. That is my only complaint.

Review Source

DB

Donna B.  
Research and Analytics Manager  
Banking  
Used the software for: 2+ years

### "Love our portal!"

March 20, 2019

5.0

Pros

Our intranet portal provides a one-stop-shop for important communications for our team. It also helps us build engagement between departments.

Cons

The platform is robust and can take some time to understand - even more time to manage.

Review Source

Response from Ncontracts

September 5, 2019

Thank so much for taking the time to review OnSemble! It's great to hear that you've made it an important part of your organization.

EY

Emily Y.  
Electronic Services Manager  
Financial Services  
Used the software for: 2+ years

### "OnSemble can help your employees succeed"

December 21, 2020

5.0

We have been able to get all of our product info, rates, procedures, forms, etc. into one location making it easier for employees to have what they need to effectively assist our members.

Pros

Pages are easy to create without needing to have knowledge of coding

Cons

Some modules are not customizable and can be aesthetically jarring when the rest of the portal is customized

Review Source

SL

Sylvia L.  
Talent/HR Manager  
Financial Services  
Used the software for: 2+ years

### "2019 Re-Launch "

September 11, 2019

5.0

We’re currently working.

Pros

We’re currently in the process of relaunch a new portal.

Cons

We’re currently working with rep.

Reason for choosing Ncontracts

We currently have it.

Review Source

Response from Ncontracts

September 12, 2019

Thank you for taking the time to review OnSemble! Sorry to see that ease of use is not coming across for you. At anytime, we offer free additional training, so please connect with your Customer Success Manager to get involved.

NA

Natasha A.  
Project Coordinator  
  
Used the software for: 1-2 years

### "Great support and easy for anyone of any skill level to create a great portal"

May 21, 2018

5.0

Staff engagement and increased employee recognition. Reduced paper, servers, and email.

Pros

Many features allows for us to engage staff at all levels-it's so easy to use that we have a whole team who contributes to the content, look, and feel. The ease of use allows us to easily change up the theme for holidays, special events, or just because!

Cons

Nothing about the product to not like! It would be great if more clients could be engaged in the community to share tips, tricks, and ideas

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

ES

Erlinda S.  
Director of I.T.  
Financial Services  
Used the software for: 2+ years

### "CFCU Review"

October 11, 2018

5.0

Staff can be more efficient doing their day to day jobs. This allows multi departmental communication. Forms, documents, manuals, and procedures are at your finger tips.

Pros

User friendly. Customer support. Add on modules.

Cons

None - N/A. We love our portal! Passageways is so supportive in all we want to do.

Review Source

HA

Hector A.  
Servicing Analyst  
Airlines/Aviation  
Used the software for: 2+ years

### "user review"

October 8, 2019

5.0

Pros

ease of use. the landscape of the site is very user friendly

Cons

none, i like all of the uses and tabs we have

Review Source

Response from Ncontracts

October 16, 2019

Thank you for taking the time to review OnSemble! Sounds like ease of use is really coming across for you, which is something we definitely strive for. If you need anything, please let us know!

CB

Cindy B.  
Chief Talent Officer  
Banking  
Used the software for: 2+ years

### "OnSemble - new product offering and service is great!"

October 11, 2018

5.0

We've used OnSemble for years and are very happy with the ability to relaunch and the support we've received from our CSM and everyone at Passageways.

Pros

Its clean and simple to use, the customer service is truly amazing.

Cons

Like any software, sometimes the back end is complicated but Passageways has made it much easier to design pages and handle permissions.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! We definitely appreciate the feedback on the back end, but I'm happy to hear you are finding it a bit easier.

CH

Cassie H.  
Member Service Representative  
Banking  
Used the software for: 6-12 months

### "Easy to build, easy to learn"

March 18, 2019

5.0

Pros

The thing I like the most about this software is how customizable everything is. If you are skilled in html the sky is the limit, and even if you're not you can still build professional-looking pages with ease.

Cons

There is a bit of a learning curve when getting started but there are a lot of resources available so you can quickly become an expert at building pages and customizing them.

Review Source

Response from Ncontracts

September 5, 2019

Thank so much for taking the time to review OnSemble! I'm thrilled it's doing so well for you and that you are finding it so easy to use without HTML experience. If you ever need anything, please let us know.

MS

Michelle S.  
Technical Support Manager  
Financial Services  
Used the software for: 2+ years

### "The OnSemble platform is easy to use and support. Passageways staff are always there to help."

May 18, 2017

5.0

Pros

The biggest benefit to using this software is a simple consistent layout. It makes training staff quick and easy.

Cons

The alerts and notifications section can only be set at the user level. It was one of the biggest complaints during implementation.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. We definitely appreciate the feedback on the alerts and notifications section. I will pass that along to the Product team.

MD

Melissa D.  
Training & Support Manager  
Banking  
Used the software for: 2+ years

### "Secure and fully customizable "

December 10, 2020

5.0

We've used the product for years and are happy with the product and support.

Pros

Provides a secure means of communication. Allows our organization a space to organize materials/resources based on roles.

Cons

Would like to see the Conversations module updated.

Review Source

JH

Joey H.  
President & CFO  
Banking  
Used the software for: 2+ years

### "A Valuable Partner"

May 4, 2021

5.0

The bank began by utilizing Ncontracts to help with vendor management. The company excelled in this area. Since, the bank has added the business continuity, findings, cyber risk, and risk management suites. The bank is currently exploring the compliance solution. Ncontracts has turned into a vendor of choice to provide a solution as problems present.

Pros

All the product lines integrate well together. The customer service is outstanding. The continued evolution and areas added have made Ncontracts a valued partner.

Cons

Nothing other than the initial learning curve which is very minimal.

Review Source

GL

Garrett L.  
Marketing Director  
Banking  
Used the software for: 1-2 years

### "Great Product and Support"

October 12, 2018

5.0

OnSemble is replacing our exiting .asp designed intranet with much more functionality and collaborative capability.

Pros

The flexibility in function is terrific, and the support from the staff is incredible!

Cons

Limited presentation customization for many tools make them hard to find nicely within a theme. Responsiveness scales only width. Heights remain locked which can create a ton of unused white space on smaller screens

Review Source

Response from Ncontracts

September 5, 2019

Thank so much for taking the time to review OnSemble! As for responsiveness, we are actively working on that. If you need anything in the meantime, let us know. I will be sure to pass the kudos along to our Support team.

CV

Cori V.  
Marketing Assistant/Graphic Designer  
Banking  
Used the software for: Less than 6 months

### "Great!!"

December 10, 2020

4.0

Great team to work with, friendly, very helpful and work with you to help meet your goals.

Pros

I love being about to create/design a place for our employees to work in one spot

Cons

I think the features should be more design based vs code based with making things look more stylish, faster intranet and better search features.

Review Source

DC

Dante C.  
Finance Associate  
Food & Beverages  
Used the software for: 6-12 months

### "Great Customer Service with a Pretty Good Product "

March 24, 2021

4.0

The CST team and IT Support teams have been very responsive and helpful whenever we run into any issues. Overall we have had a great experience with OnSemble and a descent to a pretty good experience with the product.

Pros

I most like that there is a broad set of features that are relatively easy to use after some practice. Also, that you can easily set up new users to manage pages.

Cons

The product could use a bit of freshening up. The kind of blocky style feels a little bit outdated. It can also be a bit finicky when trying to re-organize a page and move islands around. Getting employees to use the site has also been a challenge. Though that is less about the software and more about the number of other services we utilize.

Reason for choosing Ncontracts

N/A

Review Source

JR

Jamie R.  
CFO  
Banking  
Used the software for: 2+ years

### "NContracts Review"

April 27, 2021

5.0

My experience with NContracts has been very positive. The staff is all knowledgeable and helpful.

Pros

The service I use the most are the annual reviews. I am able to have very professional documentation with very little effort. Regulators have not had any issues with our Third Party Vendor Management since we started with NContracts.

Cons

Most of my issue with the software come from me not using it enough. As things have transitioned with the software over the years I have failed to stay up with it. I know I could be getting more out of it than I am if I spent time in it.

Reason for choosing Ncontracts

n/a

Review Source

DW

Debbie W.  
VP of Innovation  
Banking  
Used the software for: Less than 6 months

### "OnSemble is a great solution for our credit union"

March 30, 2020

5.0

We are able to track things in our business we have never been able to before. The product provides analytics so we can see where we need to shift resources to better serve our members. The OnSemble team was exceptional to work with and provided the support we needed to get the project off the ground. We couldn't be happier with the end result.

Pros

OnSemble is very user friendly. We were able to customize for our employees and it has many features we didn't have in our former intranet.

Cons

It was a little difficult understanding the concept of permissions and how that worked in the beginning. It took some time figuring out how to assign roles. However, once we worked we through that with the help of the OnSemble team, it makes perfect sense and has helped to organize who is able to do what in our portal.

Review Source

RH

Rachael H.  
Operations Specialist  
Banking  
Used the software for: 2+ years

### "Portal Review"

March 23, 2021

4.0

Pros

The inherent ease of use and the increased functionality when creating pages.

Cons

The lack of customizing descriptions in the Product and Services module. I have to insert HTML codes to get any changes in font size (the font size is defaulted to be very small) or look.

Review Source

TB

Tracy B.  
Marketing Associate  
Biotechnology  
Used the software for: 1-2 years

### "Great intranet portal solution "

October 10, 2018

5.0

Great service and they know the individuals in our company by name. Very personal feel.

Pros

Extremely customizable. Support staff is such a great help. They also have a "community" to browse to try to find ideas and solutions on your own.

Cons

We didn't really know what to do to build our pages at first, but once we got going it turned out great!

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear you are enjoying the customization and the community. If you ever feel like you are in need of additional training or for any new team members, let us know!

BI

Brian I.  
SVP, CTO  
  
Used the software for: 2+ years

### "Great value for the money. Don't overpay for a big enterprise monster (Jive) that is to complex."

May 17, 2017

4.0

Pros

Great people to work with. Great value for the money. It's not an overly complex platform but does everything you need an employee intranet portal to do. And they keep adding more modules all the time.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how that you are really seeing the value on this software. If you need anything, let us know.

BC

Brian C.  
VP of Branch Operations  
Banking  
Used the software for: 2+ years

### "Excellent, OnSemble has enabled communication in our organization in multiple avenues"

May 18, 2017

5.0

Communication!!

Pros

Ease of use. It is extremely user friendly, anyone with minimal computer knowledge can create pages without any issue

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

RC

Rogelio C.  
Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "OnSemble"

December 31, 2019

4.0

Pros

\-It makes all of our much-needed items easy to find and rallies our employees to have a place to find what they need. The change over was much needed.

Cons

The interface as a user is wonky to use and does not allow customization without putting in tickets.

Review Source

Response from Ncontracts

January 6, 2020

Thank you for taking the time to review OnSemble! I'm so glad to hear that you teammates are happy with the solution and able to communicate effectively. We definitely appreciate the feedback, and I will ask your Customer Success Manager about everything.

RA

Roli A.  
Social Media Strategist  
Financial Services  
Used the software for: 6-12 months

### "Great Employee Engagement Portal with Awesome Customer Support Team!"

March 19, 2020

4.0

Pros

A one-stop destination for the entire team. Easy to learn and allows us to customize every bit of the page. A super responsive and excellent support team! Love working with them.

Cons

I find it difficult to solve issues on my own; the permissions part is tricky but useful. A tutorial or an instruction booklet would be fantastic. It is not fully responsive to different screen sizes

Review Source

KG

Kevin G.  
CFO  
Financial Services  
Used the software for: 2+ years

### "Nvendor and contracts"

May 10, 2021

4.0

I feel this has been a beneficial relationship, as we are able to keep up with the demands of auditors and regulators without adding additional staffing to handle all of the requirements.

Pros

I feel that the value of the collection of the reports, and the paralegal reviews of the data received is a great time saver. This allows us to review and dig deeper into the reports as needed without needing to have experts in our facility for all of the different types of documents.

Cons

We plan to review some of the training materials to update our ability to quickly navigate the data in the most efficient way, since the website has been updated and includes a lot of areas we are not currently using.

Reason for choosing Ncontracts

Seemed to be the best mix of services and pricing to fit the situation we were in at the time.

Review Source

VR

Verified Reviewer  
Associate  
Financial Services  
Used the software for: 6-12 months

### "Amazing Platform for More Productive Meetings"

December 11, 2018

5.0

Pros

Great and easy to use interface that significantly reduces prep time and allows for more productive board meetings.

Cons

Can't really think of anything. Excited to see what features the platform rolls out next.

Review Source

Response from Ncontracts

September 5, 2019

Thank so much for taking the time to review OnSemble! I'm thrilled to hear that there are no issues. If you need any, please let us know.

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