# Page 6 | Ncontracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Ncontracts the right Risk Management solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233877/Ncontracts/reviews

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Ncontracts

4.6 (155)

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Last updated March 13th, 2026

# Page 6 - Reviews of Ncontracts

## Showing most helpful reviews

Showing 126-150 of 155 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Morgan F.  
Loan Assistant/Intranet Team Member  
Banking  
Used the software for: 6-12 months

### "OnSemble is good, looks like it is about to be great!"

October 11, 2018

4.0

It has been a good experience so far. The learning process was slow at first. I would suggest a more efficient process with that.

Pros

There are a lot of tools to design a page how you want it

Cons

The glitches, sometimes carousels don't work properly, sometimes backgrounds won't change when I try to change them, and EIM breaks randomly.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! It's great to hear that you are enjoying the tools. Also, when you find glitches, please let your Customer Success Manager know, so we can assist as best we can. If you ever feel like you are in need of additional training or for any new team members, let us know!

TC

Tracey C.  
Marketing Coordinator  
Banking  
Used the software for: 1-2 years

### "Great Customer Service"

March 13, 2020

4.0

The customer service is #1!!! I could not have been more happy with \[SENSITIVE CONTENT HIDDEN\] my two reps. The support has been amazing, as well as tech support!

Pros

Communication is key for our four branches. We need to have an easy way for everyone to see the same message and Passageways allows us to do that.

Cons

I would like to see the software allow the screen to adjust to different size monitors. Currently, people who log into a laptop instead of our large computer monitors see a distorted version of our portal. It would be nice if it streamlined to each device.

Review Source

MA

Maria A.  
Assistant Training Manager  
Banking  
Used the software for: Less than 6 months

### "Island Federal Credit Union "

March 1, 2019

5.0

Overall, I feel the experience was good. Our Implementation Manager, \[SENSITIVE CONTENT HIDDEN\] was extremely knowledgeable, friendly and always willing to help.

Pros

I like that you can "check in" documents and "check out" documents. This gives us the option to see the history and not have to store these documents on our own.

Cons

I would like to see more options for different types of formats to choose from when making pages. It was hard to learn how to make our own pages when one of the available formats did not meet our needs.

Review Source

Response from Ncontracts

September 5, 2019

Thank you for taking the time to review OnSemble! I will be sure to pass along the compliment to Courtney. However, if you ever feel like you need additional training, we are here to assist and we also have the Resources Library at your disposal.

GP

Grace P.  
CRA Officer  
Banking  
Used the software for: Less than 6 months

### "CRA Officer"

June 16, 2021

5.0

We now know where we need to market and a few of our loans we need to take a closer look at.

Pros

Wow, where do I begin, it's easy to update the data that will generate the reports, adding our AA and all the documents required. If something is wrong/not the correct format, you receive an email within 10 minutes of uploaded. Easy to delete previous uploaded.

Cons

Nothing what's so ever, several of us have used the software when it was TruPoint, so it is even more enhanced.

Reason for choosing Ncontracts

\[SENSITIVE CONTENT HIDDEN\] had used it before Trupoint \[SENSITIVE CONTENT HIDDEN\] had used TruPoint at First Financial Grace Penn used it when it was Trupoint

Review Source

LE

Leslie E.  
Mortgage Loan Specialist  
Banking  
Used the software for: 1-2 years

### "Great system, great support"

October 11, 2018

4.0

I love it!

Pros

The support staff is amazing. They were able to take nearly everything on our wish list and show us how to make it happen.

Cons

There are some limitations with integration and design.

Review Source

Response from Ncontracts

September 5, 2019

Thank you for taking the time to review OnBoard! I'm happy to hear you are having very little issues. However, we do appreciate that feedback, and please be sure to specify that during your next check in with your CSM.

GR

Greg R.  
Marketing & Communications  
Banking  
Used the software for: 1-2 years

### "Intranet Review"

December 22, 2020

5.0

Pros

I enjoy the ease of use on this platform and instant upload access to provide info to employees.

Cons

I dislike the version I am currently on but am upgrading!

Review Source

MS

Margaret S.  
Business Analyst  
Financial Services  
Used the software for: 1-2 years

### "Review"

December 13, 2020

5.0

Pros

The support team for OnSemble is always helpful and armed with knowledge of their product.

Cons

Very few cons. Lots of options for customizations.

Review Source

AD

Adam D.  
Bank Compliance Specialist  
Banking  
Used the software for: 6-12 months

### "NContracts gets it done."

April 2, 2024

5.0

Pros

I like that NContracts can automatically generate reports for the fair lending analysis. It saves a lot of time and makes it easy to understand the report.

Cons

Clicking through the user interface can be confusing at times, but it contains everything you need to do.

Review Source

EP

Emily P.  
Marketing Manager  
Real Estate  
Used the software for: 6-12 months

### "Easy to customize & even easier to use"

October 10, 2018

5.0

Pros

Super intuitive user interface and customizable. Ability to use SSO to reduce employee logins and the software syncs to our network drives for easy updating of documents.

Cons

There's so much you can do with the platform I worry we aren't fully utilizing it.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad you are happy with the customization and SSO features. If you are worried about not fully using the software, let us know, and our Customer Success team will be there for you.

JP

Jeanette P.  
Senior Project Manager  
  
Used the software for: 2+ years

### "The team at Passageways is the best in the business. "

May 19, 2017

5.0

Pros

The software is intuitive and user friendly with great graphics to match. Implementation is relatively easy which makes overall adoption effortless.

Cons

Having a mobile version will help with adoption for millennial employees. Being able to access the portal from remote locations will allow users to engage in employee recognition no matter where they are.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board and an easy solution for you.

SS

Stacie S.  
Digital Banking Manager  
Banking  
Used the software for: 6-12 months

### "A Beginner's Prospective"

October 11, 2018

4.0

We have built a beautiful portal thanks to the OnSemble product!

Pros

I love the diverse features within OnSemble.

Cons

The learning curve is daunting. Once we understood the product, it has been fun to create within the portal!

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how you are loving the various features. If you ever feel like you are in need of additional training or for any new team members, let us know!

AY

Andrew Y.  
Branch Manager  
Banking  
Used the software for: 6-12 months

### "OVCFCU"

March 6, 2020

5.0

Very good

Pros

I like the staff at passageways. Whenever I need help with something they respond in minutes to help me.

Cons

Updates to the software can take a while

Review Source

LK

Lisa K.  
Compliance/BSA/OFAC Officer  
Banking  
Used the software for: 2+ years

### "Value of Ncontracts"

May 3, 2021

5.0

Vendor Management is made simple with Ncontracts.

Pros

This company provides an invaluable service in the review and documentation of critical vendor information. They help with tracking of multiple contract dates, alerting to upcoming renewals and extensions to allow for internal review. Their customer service is super.

Cons

During the time that we have been with Ncontracts, they continue to make their products more and more user friendly.

Reason for choosing Ncontracts

Personal approach by sales team and references received from current users.

Review Source

JD

Julia D.  
Organizational Development Assosicate  
Banking  
Used the software for: Less than 6 months

### "Thank you!"

October 11, 2018

5.0

Our team has done a great job working with y'all to get a great portal view! I am now coming in to help manage what has been created and use the functions we are not taking advantage of. Everyone has been super helpful and supportive of me and answering my many questions to optimize our portal! :) Thank you ALL

Pros

I love all the different functions available.

Cons

The mathematics involved in calculating the % islands should be in order to get the same vision across any size monitors

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad you are loving the various features. We appreciate the suggestion regarding percentages, and I will pass that along to our Product team. If you ever feel like you are in need of additional training or for any new team members, let us know!

MG

Moises G.  
Media Specialist  
Management Consulting  
Used the software for: 1-2 years

### "Amazing Customer Service and room for platform upgrades and optimization"

March 31, 2020

4.0

Customer service has always been fantastic and supportive. OnSemble has a great Support Team, they are always there willing to help you right away.\[SENSITIVE CONTENT HIDDEN\] both stood out as particularly helpful.

Pros

That it is based on HTML and it allows you to customize to a certain degree.

Cons

It is not very user friendly on the back end.

Review Source

VB

Vicki B.  
Chief Operations Officer  
Wholesale  
Used the software for: Less than 6 months

### "Can't wait to implement!"

October 10, 2018

5.0

Pros

We are in the early stages of developing, but I am anxious to share with our teams to pull us all together as one "family". Communication is so hard with sales locations in 4 different places. I'm hoping this will be our GoTo place!

Cons

I haven't found anything yet that seems to be an obstacle - save our own creativity.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. I hope your team loved it!

VR

Verified Reviewer  
Controller  
Banking  
Used the software for: 1-2 years

### "Perfect for Community Banks"

April 26, 2019

5.0

Pros

Ncontracts is perfect for community banks who need software to stay on top of audit findings, vendor management, etc.

Cons

The software isn't always the most user-friendly, but with some training it gets the job done.

Review Source

WE

Wayne E.  
Human Resources  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Onsemble"

October 10, 2018

5.0

Overall we have had a great experience with OnSemble. It has really met the needs of our company and helped Improve communication between all our staff and management and simplified so many of our processes.

Pros

There are so many features that add the functionality and ease of use we were looking for as a company

Cons

Some of the permissions and things are kind of redundant but once our knowledge of the system improved it became easier.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

RG

Robert G.  
Chief Information Officer  
Banking  
Used the software for: Less than 6 months

### "Revolutionized the Way We Do Business!"

October 10, 2018

5.0

This product allowed us to increase productivity across all business functions. The tools included in this software suite offer a portal of endless possibilities.

Pros

The OnSemble suite of products allowed us to modernize internal processes, enabling us to increase efficiency and production enterprise wide.

Cons

We have been unable to identify any cons related to this software since our recent install.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's revolutionized your bank and helped streamline processes. If you ever feel like you are in need of additional training or for any new team members, let us know!

TS

Theron S.  
Assistant Branch Manager  
Banking  
Used the software for: Less than 6 months

### "Simple, Easy and User Friendly."

April 21, 2023

5.0

Easy to understand and navigate.

Pros

Great for ease of communication between multiple departments

Cons

I have no complaints. This was an was platform to use.

Review Source

KE

Katlyn E.  
Graphic designer  
Banking  
Used the software for: Less than 6 months

### "Great product and customer service"

October 10, 2018

4.0

I am completely new to using and designing an intranet portal and so far this product has been easy to learn and use.

Pros

I most like that this software is a powerful tool that has tons of customizable options, but is also very user friendly and easy to use.

Cons

There are some features that simply are not possible. For the most part those are very specific cases.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear you are enjoying the various customization options. If you ever feel like you are in need of additional training or have questions on a feature you would like to see, let us know.

KR

Kaitlyn R.  
Marketing Manager  
  
Used the software for: Less than 6 months

### "Great for organizations with limited resources "

May 17, 2018

4.0

Pros

It is easy-to-use for organizations that are strapped for resources (in regards to time constraints and web design talent).

Cons

While OnSemble does offer a lot of features, there are some islands that could be added or improved, and I would like to see even more control over the look and feel without digging into the CSS.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm happy to hear about the ease of use for your credit union. We appreciate the suggestion on the islands, and I will pass that along to our Product team.

KS

Kelly S.  
Controller  
  
Used the software for:

### "Ncontracts"

May 25, 2010

5.0

I would strongly recommend Ncontracts to any organization that is looking for a contract management solution that can manage contracts made with customers, vendors, employees, and other third parties for the purpose of maximizing financial and operational performance.

Pros

Ncontracts provides not only software but full scale implementation of our contracts on the web-based software to deliver a true turn key contract management system. Our contracts are now summarized and categorized based on information that we selected to track. They also set up email reminders of key dates. The systement is very easy to learn, and we are saving both internal and external resources as a result of this solution.

Cons

There are no issues.

Review Source

LR

Lyndsie R.  
Executive Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "I love the tools and support at Passageways"

October 10, 2018

5.0

We love it and our employees love it

Pros

Easy for users to use and you can personalize it to your company needs

Cons

It wasn't user friendly to begin creation as we thought it would be from the demo

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm so glad to hear that you are finding it easy and love the software. For new users, we can always provide free training if you need it!

LH

Lisa H.  
Corporate Trainer  
  
Used the software for: Less than 6 months

### "Over the years it has become easier and engaging for users."

May 17, 2017

5.0

Pros

That you can make information engaging and sharing keeping everyone up to date. Board members can use and keep up to date.

Review Source

Response from Ncontracts

September 6, 2019

Thank you for taking the time to review OnSemble! I'm glad to hear how it's improving communication across the board. If you ever feel like you are in need of additional training or for any new team members, let us know!

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