# Luno Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Luno Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Wallets products and more.

Source: https://www.capterra.com/p/233880/Luno

---

# 

 Luno Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Luno

## What is Luno?

Luno is a cryptocurrency management platform that provides a digital wallet to securely handle different types of digital currency.

## What is Luno used for?

[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

85%

Neutral

8%

Negative

8%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

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Do you work for Luno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.luno.com/&name=Luno)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Luno

4.2 (26)

VS.

[### Zengo](https://www.capterra.com/p/241372/ZenGo/)

[4.7 (167)](https://www.capterra.com/p/241372/ZenGo/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (26)

Ease Of Use

4.7 (167)

Value For Money

4.2 (23)

Value For Money

4.5 (156)

Customer Service

3.5 (23)

Customer Service

4.5 (151)

## Luno alternatives

[OKX Wallet](https://www.capterra.com/p/10006928/OKX-Wallet/)

[4.6 (40)](https://www.capterra.com/p/10006928/OKX-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006928/OKX-Wallet/)

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[Binance](https://www.capterra.com/p/252490/Binance/)

[4.4 (221)](https://www.capterra.com/p/252490/Binance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252490/Binance/)

[MetaMask](https://www.capterra.com/p/237989/MetaMask/)

[4.4 (89)](https://www.capterra.com/p/237989/MetaMask/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237989/MetaMask/)

[View all alternatives](https://www.capterra.com/p/233880/Luno/alternatives/)

## FAQs about Luno

Overview

### Which roles and teams benefit most from Luno?

Luno benefits entrepreneurs, small-business owners, and executives who need a straightforward way to buy, hold, and monitor crypto assets. Creators, designers, and freelancers use it for simple transactions and portfolio tracking, while operations, support, and technical professionals rely on it for accessible account management and day-to-day financial visibility.

Answer based on 26 reviews

Overview

### What company size and industries is Luno built for?

Luno is built primarily for small businesses, which make up 88% of reviewers, with strongest use in Design and Mechanical or Industrial Engineering at 12% each. It also serves Information Technology and Services at 8%, with limited midsize and enterprise adoption. Its main use case is cryptocurrency wallets.

Answer based on 26 reviews

Features and Usability

### What are the key features of Luno?

Luno offers cryptocurrency exchange, cryptocurrency sending and receiving, and cryptocurrency storage for managing digital assets. It also includes multi-coin support, desktop, mobile, and online wallets, plus transaction history, alerts/notifications, portfolio analysis, real-time reporting, visual analytics, and an API for integrations.

Integrations

### Which third-party tools and platforms does Luno integrate with?

Luno integrates with Binance, Gmail, Google Authenticator, and Exodus Intelligence Vault. The catalog and reviewer mentions show coverage across trading, email-based transaction validation, two-factor authentication, and international crypto wallet use, giving Luno connections to 4 third-party tools and platforms.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Luno offer?

Luno provides documentation for teams getting started. Documentation offers written reference material for setup steps, feature explanations, and ongoing support while users learn the product at their own pace.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Luno offer?

Luno offers email/help desk support, a FAQ/forum, and a knowledge base. Users describe customer service as active and quick to respond, with help arriving almost immediately. The available self-service resources and direct support options make it easier for users to find answers and get timely assistance.

Answer based on 1 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cryptocurrency Storage

4.5 (20)

55.00% of 20 reviewers that rated this feature as important or highly important

Store cryptocurrency in an accesible database

Cryptocurrency Sending & Receiving

4.4 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Send and receive coins and cryptocurrency

Portfolio Analysis

3.8 (19)

42.11% of 19 reviewers that rated this feature as important or highly important

Measure and assess the performance of investments

Cryptocurrency Exchange

4.1 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Exchange cryptocurrency for other types of digital currency

Real-Time Reporting

3.9 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Activity Dashboard

4.1 (16)

56.25% of 16 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Luno 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Exchange cryptocurrency for other types of digital currency

Send and receive coins and cryptocurrency

Store cryptocurrency in an accesible database

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Cryptocurrency Wallets that are hosted on a desktop

Manage digital assets

Generate reports to assess the financial performance of an organization

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

View and present dashboard on mobile devices

Cryptocurrency Wallets that are hosted on mobile devices

Buy, sell, and transfer multiple types of Cryptocurrency

Manage and support multiple languages

Cryptocurrency Wallets that are hosted online

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Measure and assess the performance of investments

Active reporting of data and metrics

Manage the buying, selling, and holding of stocks

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Features

4.2 (26)

4.2

Based on 26 reviews

## Pricing

Value for money

4.2 (23)

Value for money

4.2 (23)

4.2

Based on 23 reviews

## Support, customer service and training options

Customer Service

3.5 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (23)

3.5

Based on 23 reviews

## User reviews

Overall rating

4.2

Based on 26 reviews

Filter by rating

5(11)

4(11)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

DV

Daniel V.

Electrical Apprentice

Electrical/Electronic Manufacturing

### "Luno review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 17, 2025

I use Luno because it's fairly easy to navigate through. Overall its a very good trading platform that I would recommend to anyone.

Pros

I like the app because the transactions are quick, inexpensive and and have never given me any issues before.

Cons

The one time I tried to set up price notification I didn't work. I didn't receive any notifications as far as I could tell

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Moses Demoza S.

Hosting

Alternative Dispute Resolution

### "Where we can complain and get help."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

February 22, 2025

Overall it must be balance both site. New cammers become victim of scammers. Onlu those who knows how to trade they are doing well. We must try assist new comers how to trade.

Pros

How will we adress some issues that are not in a questoiner of Luno or to loge a complain about members who claim to be Luno agent but scamming people under company name? How do i get my Luno IP address??

Cons

I like the way is so secure n helpful to their client give us opportunity to transform are lives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SE

Sandra E.

Manager

Real Estate

### "Want to change to new trusted device"

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

July 22, 2024

Pros

I like the way the dashboard is presented

Cons

Helpdesk and system. I battle for months to get a problem resolved. How the hell can I change my trusted device to a new one if I do not have access to my old device. But Luno keep on asking the code that they send to old device. If i choose to recieve the code via my main email address the code never arrives

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WP

Warren P.

Customer Support

Telecommunications

### "More than just a crypto wallet. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 1, 2024

Easy to navigate and the layout is beautifully put together.

Pros

Luno makes it easy to cash out and cash in

Cons

You need to self-teach yourself you understand the application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Author Kelvin B.

Director

Marketing and Advertising

### "Luno, one of the first crypto exchangers in Africa "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 7, 2024

It was good, giving me and my team our very first experience of buying cryptos, especially Bitcoin in Nigeria, from our mobile phones using our bank cards.

Pros

When Luno came out, and we have heard about it, and how pretty issue it was to purchase Bitcoin, Litecoin, and XRP using our Nigerian debit bank card. Infact, Luno was a game changer those days and enabling us to easily convert our local currency into crypto almost instantly.

Cons

There were only a very few number of crypto available to buy on the Luno platform. The cost of transactions was also high using the local Nigerian currency.

Alternatives considered

[Binance](https://www.capterra.com/p/252490/Binance/)

Reasons for choosing Luno

I first heard about Luno before I knew about Binance, which was also not very popular back then.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OJ

Oleagbor J.

Logistics and information services

Mechanical or Industrial Engineering

### "Assessment "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 6, 2023

Interesting and phenomenal expecting changes in the future

Pros

Availablity in my country, accessible, fast execution of trades, low storage space for software applications. Verification Process within a short period of time.

Cons

Sophisticated trading tools are not available only simple trading tools, traders are allowed to trade by themselves no professional advisors, trading volume low and moderate time for execution of orders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sibulele M.

CO Founder

Retail

### "Luno is great!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 29, 2023

Luno is for those gett0ig started with buying crypto currency. Its a great starting point before going to pro platforms. Easy to use and learn didn't watch any tutorial just installed and used from the get go.

Pros

Ease of use and UI makes Luno a winner. On my first use I was able to buy crypto in just 5 minutes. Very user friendly UX.

Cons

They have a very limited number crypto currencies you can buy on the platform they should add more crypto

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Kaithlyn A.

Designer

Apparel & Fashion

### "Reduction of charges"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

April 25, 2023

Luno is easy and accessible, they can add more coins so the trading experience will be much better

Pros

Easy and self explanatory. Simplified and authentic.

Cons

The charges is on the high Make it moderate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jens T.

Software engineer

Computer Software

### "Pricing"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 21, 2023

I have used Luno for more than 2 years and recently it has become incredibly expensive taking 10% of my crypto just to transfer to other wallets where Binance takes less than 1%.

Pros

I didn’t like it. Trading fees and transfer fees are so high!

Cons

Took 10% as transfer fee! This is unacceptable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Responsable de operaciones

Environmental Services

### "Wallet de criptomonedas cómodo y práctico"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2023

Pros

Su funcionamiento es similar al de otros monederos. Es cómodo y muy práctico, y cumple su cometido sin dificultades. Es muy intuitivo y fácil de usar.

Cons

Nada a destacar, lo único las tasas por conversiones, pero que ya es típico entre este tipo de monederos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/233880/Luno/reviews/)

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Popular comparisons

[Zengo vs Luno](https://www.capterra.com/compare/233880-241372/Luno-vs-ZenGo)[Coinbase vs Luno](https://www.capterra.com/compare/233816-233880/Coinbase-Wallet-vs-Luno)[Binance vs Luno](https://www.capterra.com/compare/233880-252490/Luno-vs-Binance)

[MetaMask vs Luno](https://www.capterra.com/compare/233880-237989/Luno-vs-MetaMask)[Trust Wallet vs Luno](https://www.capterra.com/compare/233862-233880/Trust-Wallet-vs-Luno)