# GroupMe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GroupMe Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/233886/GroupMe

---

# 

 GroupMe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GroupMe

## What is GroupMe?

A real-time messaging app that can be used on Windows 10, iOS, and Android devices.

## What is GroupMe used for?

[Team Communication](https://www.capterra.com/team-communication-software/)

Top alternative

Featured

Overall rating

Based on 115 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GroupMe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=GroupMe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GroupMe

4.3 (115)

VS.

[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (115)

Ease Of Use

4.6 (22,653)

Value For Money

4.6 (76)

Value For Money

4.5 (15,226)

Customer Service

4.1 (65)

Customer Service

4.4 (13,489)

## GroupMe alternatives

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/233886/GroupMe/alternatives/)

## Who uses GroupMe?

Based on Capterra reviews from the past 5 years

Company size

Based on 115 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 115 reviews

Administrative

29%

Administrative

29%

Education & Learning

16%

Entrepreneurs/ Owners

10%

Health & Medical

6%

Others

40%

Top industries

Based on 115 reviews

Hospital & Health Care

25%

Education Management

22%

Health, Wellness and Fitness

22%

Sports

16%

Other

15%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.7 (85)

83.53% of 85 reviewers that rated this feature as important or highly important

With mobile access, you can communicate easily on the go, regardless of device or carrier. Reviewers appreciate using GroupMe from anywhere, finding it user-friendly and convenient for teams with mixed devices. Some users report occasional app crashes or lag.

Alerts/Notifications

4.5 (84)

77.38% of 84 reviewers that rated this feature as important or highly important

It gives you instant alerts and notifications, keeping you updated on group activity. Reviewers appreciate timely notifications and the ability to mute them. Some users say duplicate or excessive alerts can be bothersome and want more customization.

Real-Time Chat

4.5 (75)

73.33% of 75 reviewers that rated this feature as important or highly important

GroupMe offers real-time chat so you can interact instantly with groups or individuals. Users think messages send quickly and help foster community. Some reviewers mention occasional syncing glitches, but most find the chat reliable and fast.

File Sharing

3.9 (52)

57.69% of 52 reviewers that rated this feature as important or highly important

You can share images, videos, and documents with your group. Some reviewers find file sharing easy and efficient, especially for photos. Others report confusion, app crashes, or quality loss when sharing files, and some switched to other platforms for this.

Commenting/Notes

4.4 (42)

88.10% of 42 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

Activity/News Feed

4.5 (35)

54.29% of 35 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

GroupMe 10 features

Continuous profile-based stream of news and activity

It gives you instant alerts and notifications, keeping you updated on group activity. Reviewers appreciate timely notifications and the ability to mute them. Some users say duplicate or excessive alerts can be bothersome and want more customization.

Track and manage schedules and meetings via an integrated calendar

Leave comments and notes on documents for others to view

Manage, organize, and store contact information

You can share images, videos, and documents with your group. Some reviewers find file sharing easy and efficient, especially for photos. Others report confusion, app crashes, or quality loss when sharing files, and some switched to other platforms for this.

With mobile access, you can communicate easily on the go, regardless of device or carrier. Reviewers appreciate using GroupMe from anywhere, finding it user-friendly and convenient for teams with mixed devices. Some users report occasional app crashes or lag.

GroupMe offers real-time chat so you can interact instantly with groups or individuals. Users think messages send quickly and help foster community. Some reviewers mention occasional syncing glitches, but most find the chat reliable and fast.

Allow users to access multiple services after entering their login credentials once

Connect with meeting participants remotely over video

Features

4.1 (115)

4.1

Based on 115 reviews

## Pricing

Value for money

4.6 (76)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (76)

4.6

Based on 76 reviews

## Support, customer service and training options

Customer Service

4.1 (65)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (65)

4.1

Based on 65 reviews

## User reviews

Overall rating

4.3

Based on 115 reviews

Filter by rating

5(62)

4(36)

3(13)

2(3)

1(1)

Mentioned topic

Sorted by most recent

CK

Christina K.

Manager

Sports

### "Awesome app! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 11, 2026

GroupMe is great to use for efficient and trustworthy communication. Staff and employers can both access it.

Pros

I liked that GroupMe was a good spot for staff communication. All messages could be saved to go back and look at if need be.

Cons

Sometimes the app scheduler lagged a bit but overall a great app. No other complaints. Highly recommend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Lora K.

Owner Operator

Food & Beverages

### "Was okay, but didn't work for team communicate-- lagging in notification"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

April 28, 2026

It just ultimately created issues of baristas not seeing something really important in time so we had to stop using it and switch too something else. We did use a free version, but I ended up switching to a free version of ConnectTeam.

Pros

I liked the Event section-- creating an event was fun and looked great. It was easy to grab team's attention and I really enjoyed the fact that you could create an album specifically for people to post photos in from the event. I enjoyed being able to make memes right from the app too.

Cons

The app would never notify anyone when people would direct message or post something in the group chat. It was difficult to communicate and we couldn't really post good videos.

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

the chat was very dated and not able to share photos/videos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

James G.

President

Transportation/Trucking/Railroad

### "Group Me and maybe lose one or two! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

April 20, 2026

We would consider using this product again if there were fewer lost users - when it worked it worked well!

Pros

We enjoyed using GroupMe for many, many months - ease of use and costs were big factors. We found team members of all ages were easily learning to use the platform.

Cons

Unfortunately, many users in our group reported loss of access and many were kicked out of groups on the platform causing lost time and data.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Needed product with more reliable features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jeffrey L.

Practice Manager

Veterinary

### "Free, Fast, and Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Our company has been using GroupMe for several years now in order to make announcements that are easily searchable in the future. While email will always be needed for formal communications, GroupMe acts as both a digital message board and sometimes like a digital intercom due to its phone notification features. Different departments in our hospital can post team specific announcements to their group as well as posting to the whole staff if needed. Direct messages are also available without having to exchange or keep personal cell phone numbers of every team member.

Pros

Free to use for our staff and allows for multiple different groups. Our different departments as well as our team as a whole are able to post communications and announcements easily with easy notification features.

Cons

The web interface previously allowed for multiple group chats to be displayed in one browser window. That recently changed to only allow one group per browser tab. The ability to interact with GroupMe through a web interface is great though, especially in areas where phone usage is not allowed.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)

Mobile availability and not having to be logged into a full work email account were the primary reasons for switching to GroupMe

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)

[Slack](https://www.capterra.com/p/135003/Slack/)

Reasons for choosing GroupMe

Ease of use, ease of setup, cost, availability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FH

Faith H.

Admin

Consumer Goods

### "Group Me helps keep the Team connected"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2026

Group Me is easy to use and keep a great record of converstion between staff. We also love using it as a tool to give reconization to employees

Pros

Group me is a great way to connect teams and for admins to have an overview of mutiple departments while still keeping them organized

Cons

Group is is overall great but if there was a way to comment on specific messages within a group that would be helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Education Management

### "GROUPME REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 12, 2026

I love groupme. I use it for so many organizations I am involved with. It's an excellent way to communicate and to plan.

Pros

I love groupie because I can keep in touch with a group of people for events, zooms, meetings, etc. I can also add polls, calendar events, tag people and add them by email or phone number to the group. Its perfect for business or recreational!

Cons

Sometimes when a person adds you to GroupMe through text messages, it comes through in as an sms. It's clunky and it's kind of analog. And it comes through with everybody's messages. And it's hard to remove yourself from it because someone else added you this way. And there doesn't seem to be an unsubscribe button for it. You have to go into GroupMe and remove yourself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Absana P.

Tier III Technician

Information Technology and Services

### "Great cross-platform messaging app for larger groups"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 3, 2026

Compared to competitors GroupMe is the best for large groups, especially if some don't have SMS or are travelling international. It's easy to use with a simple interface and works cross-platform. However, it lack good media quality for attachments and there are security issues.

Pros

I love that GroupMe is free and connects iPhone and Android users. It's perfect for large groups, easy to use and has a good amount of features including, gifs, location, file/photo attachments and emojis.

Cons

Calling can be difficult since it uses Microsoft teams, and it does not have a video calling option. Furthermore, it does have a low media quality since it uses native camera. It also lacks some features like pinned messages. There's also no end-to-end encryption. If your making a public group, its very easy for spammers to join and flood the chats.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Ja'Michael H.

Realtor

Real Estate

### "GroupMe Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 10, 2025

GroupMe is a dependable, no-frills group messaging tool that keeps communication simple and organized. It’s great for teams, friend groups, or quick coordination without unnecessary complexity.

Pros

GroupMe is a simple, effective group messaging platform. It’s easy to set up chats, add members, and keep communication organized. Notifications are clear, and the app runs smoothly across devices.

Cons

Lacks some of the more advanced features found in other messaging apps Media quality (photos/videos) can be compressed Search and message organization could be stronger

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head Photographer

Photography

### "GroupMe is for me"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

GroupMe is one of the best communication apps that I know of and I surely have tried others that did not amount up.

Pros

I have been using GroupMe for 15 years now. It has been used in my school and now we are using for a business. Great for multi person communication.

Cons

I truthfully did not have any complaints about GroupMe. I never experienced anything that would deter me from using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Clarissa M.

Assistant Softball Coach

Sports

### "GroupMe - Clarissa May"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2025

I have used GroupMe for years. I appreciate the simplicity of the app version. I will continue to use GroupMe for various sports teams. The ability to have communications and quick replies is vital when sharing updates.

Pros

What I like most about GroupMe is the simplicity of the software. The fact that communications can stay in one place is helpful. I use GroupMe exclusively for sports team communications and the features that are offered for quick replies are top notch (including the user interface). The prices cannot be beat either. The fact that you get some much integrated without a cost is truly game changing.

Cons

The interface can be a bit outdated. The inability to search individual chats can make finding information difficult. And it can, at times, run slow or have issues syncing. But none of these are deal breakers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/233886/GroupMe/reviews/)

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Popular comparisons

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)