--- title: "GroupMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GroupMe the right Team Communication solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/233886/GroupMe/reviews/" page_type: "reviews" language: "en" --- GroupMe 4.4 (118) [View alternatives](https://www.capterra.com/p/233886/GroupMe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of GroupMe Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews FH Faith H AdminConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “Group me is a great way to connect teams and for admins to have an overview of mutiple departments while still keeping them organized“ February 11, 2026 JG James G PresidentTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “Unfortunately, many users in our group reported loss of access and many were kicked out of groups on the platform causing lost time and data.“ April 20, 2026 NM Nick M Club PresidentHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “I like that GroupMe allows users to pin important topics in the chat to save them for later.“ July 10, 2026 CM Clarissa M Assistant Softball CoachSports, 51 - 200 employeesUsed the software for: More than 2 years. “The inability to search individual chats can make finding information difficult. And it can, at times, run slow or have issues syncing. But none of these are deal breakers.“ September 23, 2025 K F DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “I love groupie because I can keep in touch with a group of people for events, zooms, meetings, etc.“ January 12, 2026 LK Lora K Owner OperatorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “It just ultimately created issues of baristas not seeing something really important in time so we had to stop using it and switch too something else.“ April 28, 2026 AP Absana P Tier III TechnicianInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Compared to competitors GroupMe is the best for large groups, especially if some don't have SMS or are travelling international.“ January 3, 2026 AP Absana P Tier III TechnicianInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Calling can be difficult since it uses Microsoft teams, and it does not have a video calling option.“ January 3, 2026 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Frankie S. Consultant Computer & Network Security Used the software for: 2+ years ### "Great small app with big capabilities" August 26, 2025 5.0 Overall I enjoy the application and love using it for work and with friends. It has helped myself and my coworkers in critical times. Pros This application has been great for both professional and personal use. I've had no problems with it and have enjoyed the software thoroughly! Cons I have to say, certain features were not as intuitive and I found myself seeking help on youtube to problem solve. Review Source JL Jeffrey L. Practice Manager Veterinary Used the software for: 2+ years ### "Free, Fast, and Easy" February 25, 2026 4.0 Our company has been using GroupMe for several years now in order to make announcements that are easily searchable in the future. While email will always be needed for formal communications, GroupMe acts as both a digital message board and sometimes like a digital intercom due to its phone notification features. Different departments in our hospital can post team specific announcements to their group as well as posting to the whole staff if needed. Direct messages are also available without having to exchange or keep personal cell phone numbers of every team member. Pros Free to use for our staff and allows for multiple different groups. Our different departments as well as our team as a whole are able to post communications and announcements easily with easy notification features. Cons The web interface previously allowed for multiple group chats to be displayed in one browser window. That recently changed to only allow one group per browser tab. The ability to interact with GroupMe through a web interface is great though, especially in areas where phone usage is not allowed. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing GroupMe Ease of use, ease of setup, cost, availability Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Mobile availability and not having to be logged into a full work email account were the primary reasons for switching to GroupMe Review Source NM Nick M. Club President Health, Wellness and Fitness Used the software for: 2+ years ### "Group chat central " July 10, 2026 5.0 I have utilized GroupMe for sports leagues, fantasy sports, school projects and work projects. It has been a consistent tool for the past couple of years. The polling feature in GroupMe makes it very easy to plan activities. I have enjoyed using GroupMe and will continue to use it for the foreseeable future. Pros I like that GroupMe allows users to pin important topics in the chat to save them for later. I also really like the polling feature. Cons I feel like its hard to search through the photo gallery of groups in GroupMe. I have also had issues recovering account information when trying to reset a password. Review Source LK Lora K. Owner Operator Food & Beverages Used the software for: 1-2 years ### "Was okay, but didn't work for team communicate-- lagging in notification" April 28, 2026 3.0 It just ultimately created issues of baristas not seeing something really important in time so we had to stop using it and switch too something else. We did use a free version, but I ended up switching to a free version of ConnectTeam. Pros I liked the Event section-- creating an event was fun and looked great. It was easy to grab team's attention and I really enjoyed the fact that you could create an album specifically for people to post photos in from the event. I enjoyed being able to make memes right from the app too. Cons The app would never notify anyone when people would direct message or post something in the group chat. It was difficult to communicate and we couldn't really post good videos. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) the chat was very dated and not able to share photos/videos Review Source JA Jasmine A. Customer Success Representative Information Technology and Services Used the software for: 1-2 years ### "Large Group Messages" July 14, 2025 4.0 My overall experience with GroupMe is good and it helps to keep communication between multiple teams easy. Pros I like most about GroupMe is the ability to have large sized groups and it is not limited to the amount of people that can be in the group. Cons What I like least about GroupMe is that notifications are not always sent to the device as it should. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Our team switched due to a new help desk who uses GroupMe. Review Source MM Madison M. Speech Language Pathology Assistant Hospital & Health Care Used the software for: 2+ years ### "GroupMe is Overall Pretty Great! " May 6, 2025 4.0 Overall, I have used numerous online messaging platforms and I think GroupMe is a great choice. There are minor issues to correct with the software, but overall it has been great and I have used it for almost five years for a variety of purposes. Pros I think GroupMe is a great instant messaging software to use for a variety of purposes, including work/personal/higher education and more. It is extremely easy to navigate and register for. Cons I think there are occasional glitches on the platform and sometimes newest messages do not load right away. While these do not change my opinion of the software greatly, I still think this is something to mention. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) GroupMe is better for higher education as I am in graduate school, I feel it is more used than Slack. I also believe it has more features than Slack because Slack can only be used with your work team. Review Source CT Cody T. Coach Arts and Crafts Used the software for: 2+ years ### "Best group communication app" May 29, 2025 5.0 Amazing. I love the app. It is the best app I have used for group communication and it makes things so easy. Pros Love GroupMe. Excellent app for communication and sharing information with students or peeps. Have used the app for years. Cons Video sharing is difficult. As well as anything audio based. It can get laggy with large numbers of members. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Easier to use GroupMe, better features and can handle large numbers. Review Source KT Katie T. Gymnastics Coach Child Day Care Services Used the software for: 2+ years ### "Easy to use but not much functionality" January 28, 2025 3.0 Overall my experience with GroupMe has been positive, but I have had many frustrating moments when the app isn't updating correctly. Since there is just one thread of conversation you can also sometimes have information get lost in the chaos and then people are asking the same questions over and over because they struggle to search back through the chat to find the information. Pros GroupMe is a nice product for its simplicity. People of all ages (from teenagers to seniors) have, in my experience, been able to navigate it easily. Cons I have had glitches with the GroupMe app vs website before. Oddly sometimes only one or the other would update. I'd have different messages in the app vs in the web browser. Sometimes in the app I'll click on a group or person's chat and it opens a completely different chat. I also wish there was more functionality within GroupMe. Other apps, like Band, have more functionality but, admittedly, are then more complicated for the users to figure out. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing GroupMe The above search function doesn't have The Band app as an option but that was my main other product but it turned out to be a little too complicated for some of our older stakeholders. Other products, such as Microsoft Teams, cost money. Review Source JM Jared M. Warehouse and Facilities Support Specialist Education Management Used the software for: 1-2 years ### "GroupMe is good at best" August 6, 2026 4.0 My overall experience has been good. There could be improvements made though. Sometimes there are features that I wish were added that could support better productivity. Pros I like that GroupMe is 100% free! It is a top of the line messaging platform that I believe is very efficient and not at all hard to use. Team chats are very well organized and can be used for a variety of reasons. The feature of making calendar events within chats is helpful. Cons Sometimes I will notice delays when sending messages, or someone will gave sent a message and I don't see it in real time. Review Source BG Benjamin G. Teacher Primary/Secondary Education Used the software for: 6-12 months ### "Great for group chats!" July 25, 2026 5.0 Overall, this is a great software app that is easy to use. It never has had any issues with the app as long as I have been using it. Pros It is free to use. It runs seamlessly I rarely have to contact customer support. It is a free app downloadable to any smartphone. Cons As a teacher I used this as a communication method for our student government and found at times the age requirement restricted some students from signing up. Review Source TH Trae H. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "GroupMe work and leisure communication " October 15, 2024 4.0 Has allowed both work and leisure events to be planned and responded to seamlessly Pros Contact integration, scheduling events with polls Cons UI could use some updating, receiving a text from group me messages Switched from [Discord](https://www.capterra.com/p/240238/Discord/) Allowed for Microsoft accounts to be linked, more professional Review Source JW Josh W. Owner Retail Used the software for: 2+ years ### "Community Focused" August 9, 2024 4.0 Overall, my experiences been great. It helps me stay organized with the different groups and helps us communicate better and create better community. Pros It’s easy to differentiate between different chats and I love that you can have different topics within each chat! Cons If I had to pick one thing I didn’t like about GroupMe it’s that topics notify everybody in the whole GroupMe instead of just the people in that topic Alternatives considered [Volley](https://www.capterra.com/p/217071/Volley/)[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) Reason for choosing GroupMe GroupMe address the issues that we were facing as far as communication goes and didn’t have a bunch of other bells and whistles, and we like that it was so straightforward giving us exactly what we needed for our community Review Source EJ Emma J. Fitness Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Reliable, easy to navigate, familiar from previous jobs!" April 24, 2025 4.0 Good, consistent, reliable. I do not miss messages or lose information. It is simple and easy. Pros User-friendly, easy to navigate, I like that I can preview messages before opening them. Other apps do not always feature that. Cons It is the only app that I have ever accidentally sent a message to the wrong thread before. I am not sure why. Maybe the list of threads could be organized in a way that is more visual friendly? Maybe like a catalogue of chat names and pictures that I click on to open the thead. Review Source IV Ismael V. Assitant Coach Education Management Used the software for: 1-2 years ### "Amazing tool for large groups" May 6, 2025 5.0 Pros Good tool that we use for the soccer team. Cons It is a great App I don't have anything negative. Review Source AS Audra S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Good for a free communication option" March 31, 2025 3.0 Overall, it is good app offering a free option for large group communication Pros Easy communication for large groups that need to share information without sharing contact info Cons Very little helpful features in addition to the chat Review Source SN Sadie N. Teaching Assistant Child Day Care Services Used the software for: Less than 6 months ### "GroupMe Review" March 25, 2025 3.0 Overall I had a positive experience with using GroupMe. Pros What I like most about GroupMe is how easy it is to be a part of several different group chats simultaneously. Cons What I like least about GroupMe was that the app would often crash. Review Source LL Leah L. Study Coordinator Hospital & Health Care Used the software for: 2+ years ### "GroupMe User" January 2, 2025 4.0 I have used GroupMe to stay in touch with multiple groups of people. For example, my long distance extended family is all in a group and it keeps us all connected, as some of my family members do not have social media. I have also utilized GroupMe for my work team to stay connected and for different clubs I was a part of in school. Pros I like that Group me is a separate app for group messages as it limits the amount of notifications in my regular inbox. I also like that there are more customizable options, even if not everyone has an iPhone. Cons I do not like how GroupMe notifies the whole group when you leave. Review Source LS Lauri S. manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great way to connect" January 10, 2025 5.0 Pros I love that it's free and I can easily add people Cons The notifications can be overwhelming sometimes Review Source DG Dawn G. Child Care Registrar Child Day Care Services Used the software for: Less than 6 months ### "GroupMe Communication" November 20, 2024 5.0 I have had a very positive experience; my staff has as well. They like the having the ability to chat with each other, request assistance quickly, and provide branch updates. Pros I love how easy it is to use and that you can set up different groups within the application to communicate with staff. Cons I honestly would not change a thing! The app is fantastic and versatile. Review Source BB Britta B. Senior Marketing Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use, not much of a competitive advantages over other brands" November 27, 2024 5.0 Pros It's easy to use. Follows the same use procedures as other communication devices Cons Not really cons, but not a lot of advantages over competitors Review Source DF Damon F. Blogger Writing and Editing Used the software for: 1-2 years ### "My review of GroupMe" November 2, 2022 5.0 For the most part, I liked it. We used it to collaborate with our team. Send group communication. Pros What I enjoyed most about it was being able to collaborate with my team and 1 off message people. You can tag specific people in the group if you are talking directly to someone but within the group. You can also react to others messages. Cons GroupMe tends to notify you a lot, but that could go either way. If you don’t like this function, just silence your notifications. I’m not sure if GroupMe still does this, but if you did not reply within a certain period of time or a certain number of messages you got kicked out of the group. If this is still a feature that Brittany has, it might be a good idea to change it. Review Source VR Verified Reviewer Kitchen Worker Food & Beverages Used the software for: 6-12 months ### "GroupMe Review" October 6, 2023 4.0 GroupMe was fine, I’ve used it in several different employment/group scenarios and it’s been helpful. Personally I prefer Slack, but GM was a fine alternative. Pros I appreciated the ability to send and receive real-time updates on work matters right to my smartphone Cons I disliked the ability for any of the coworkers to post in our channel. There may have been a setting that wasn’t applied, but my biggest pet level was receiving 74 notifications of employees wishing someone a happy birthday from a work channel. Review Source Daisy L. Teacher Education Management Used the software for: 2+ years ### "GroupMe Review" February 10, 2022 5.0 Pros I love that many people can join a conversation on GroupMe. I am able to see the conversation that my colleagues are having to improve or community expectations. Cons I dislike that GroupMe notifies the people in the group about everything. If you change your picture, it will notify the group. If you delete a message, it will also notify the group. Review Source VR Verified Reviewer Pharmacist Medical Practice Used the software for: 2+ years ### "Great messaging app for large groups " January 7, 2022 5.0 Pros You are able to house one conversation among multiple people, whether its for work or for personal use. This app is also great for media sharing, since it houses any photos or videos shared since the creation of the group Cons I don't have much cons. Voice or video communication is limited. Review Source VR Verified Reviewer Math Teacher E-Learning Used the software for: 2+ years ### "Great alternative to a group chat - could use more organizational features " September 23, 2022 4.0 Overall it is a great alternative to a group chat to communicate about 1 thing at a time. If communicating about multiple things, it can get confusing and messy as there is not a good way to organize discussions. Pros I like that it is less notifications that a group chat. I like you can share videos and pictures Cons Communication in this software can not be easily organized. It makes it hard when multiple discussions are going on, there is not a way to keep them separate and organized Review Source Similar Products Featured