--- title: "GroupMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GroupMe the right Social Networking solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/233886/GroupMe/reviews/" page_type: "reviews" language: "en" --- GroupMe 4.4 (118) [View alternatives](https://www.capterra.com/p/233886/GroupMe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of GroupMe Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews NM Nick M Club PresidentHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “I like that GroupMe allows users to pin important topics in the chat to save them for later.“ July 10, 2026 JG James G PresidentTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “Unfortunately, many users in our group reported loss of access and many were kicked out of groups on the platform causing lost time and data.“ April 20, 2026 FH Faith H AdminConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “Group me is a great way to connect teams and for admins to have an overview of mutiple departments while still keeping them organized“ February 11, 2026 CM Clarissa M Assistant Softball CoachSports, 51 - 200 employeesUsed the software for: More than 2 years. “The inability to search individual chats can make finding information difficult. And it can, at times, run slow or have issues syncing. But none of these are deal breakers.“ September 23, 2025 K F DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “I love groupie because I can keep in touch with a group of people for events, zooms, meetings, etc.“ January 12, 2026 LK Lora K Owner OperatorFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “It just ultimately created issues of baristas not seeing something really important in time so we had to stop using it and switch too something else.“ April 28, 2026 AP Absana P Tier III TechnicianInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Compared to competitors GroupMe is the best for large groups, especially if some don't have SMS or are travelling international.“ January 3, 2026 AP Absana P Tier III TechnicianInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Calling can be difficult since it uses Microsoft teams, and it does not have a video calling option.“ January 3, 2026 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Frankie S. Consultant Computer & Network Security Used the software for: 2+ years ### "Great small app with big capabilities" August 26, 2025 5.0 Overall I enjoy the application and love using it for work and with friends. It has helped myself and my coworkers in critical times. Pros This application has been great for both professional and personal use. I've had no problems with it and have enjoyed the software thoroughly! Cons I have to say, certain features were not as intuitive and I found myself seeking help on youtube to problem solve. Review Source JL Jeffrey L. Practice Manager Veterinary Used the software for: 2+ years ### "Free, Fast, and Easy" February 25, 2026 4.0 Our company has been using GroupMe for several years now in order to make announcements that are easily searchable in the future. While email will always be needed for formal communications, GroupMe acts as both a digital message board and sometimes like a digital intercom due to its phone notification features. Different departments in our hospital can post team specific announcements to their group as well as posting to the whole staff if needed. Direct messages are also available without having to exchange or keep personal cell phone numbers of every team member. Pros Free to use for our staff and allows for multiple different groups. Our different departments as well as our team as a whole are able to post communications and announcements easily with easy notification features. Cons The web interface previously allowed for multiple group chats to be displayed in one browser window. That recently changed to only allow one group per browser tab. The ability to interact with GroupMe through a web interface is great though, especially in areas where phone usage is not allowed. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing GroupMe Ease of use, ease of setup, cost, availability Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Mobile availability and not having to be logged into a full work email account were the primary reasons for switching to GroupMe Review Source JM Jared M. Warehouse and Facilities Support Specialist Education Management Used the software for: 1-2 years ### "GroupMe is good at best" August 6, 2026 4.0 My overall experience has been good. There could be improvements made though. Sometimes there are features that I wish were added that could support better productivity. Pros I like that GroupMe is 100% free! It is a top of the line messaging platform that I believe is very efficient and not at all hard to use. Team chats are very well organized and can be used for a variety of reasons. The feature of making calendar events within chats is helpful. Cons Sometimes I will notice delays when sending messages, or someone will gave sent a message and I don't see it in real time. Review Source LK Lora K. Owner Operator Food & Beverages Used the software for: 1-2 years ### "Was okay, but didn't work for team communicate-- lagging in notification" April 28, 2026 3.0 It just ultimately created issues of baristas not seeing something really important in time so we had to stop using it and switch too something else. We did use a free version, but I ended up switching to a free version of ConnectTeam. Pros I liked the Event section-- creating an event was fun and looked great. It was easy to grab team's attention and I really enjoyed the fact that you could create an album specifically for people to post photos in from the event. I enjoyed being able to make memes right from the app too. Cons The app would never notify anyone when people would direct message or post something in the group chat. It was difficult to communicate and we couldn't really post good videos. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) the chat was very dated and not able to share photos/videos Review Source NM Nick M. Club President Health, Wellness and Fitness Used the software for: 2+ years ### "Group chat central " July 10, 2026 5.0 I have utilized GroupMe for sports leagues, fantasy sports, school projects and work projects. It has been a consistent tool for the past couple of years. The polling feature in GroupMe makes it very easy to plan activities. I have enjoyed using GroupMe and will continue to use it for the foreseeable future. Pros I like that GroupMe allows users to pin important topics in the chat to save them for later. I also really like the polling feature. Cons I feel like its hard to search through the photo gallery of groups in GroupMe. I have also had issues recovering account information when trying to reset a password. Review Source JA Jasmine A. Customer Success Representative Information Technology and Services Used the software for: 1-2 years ### "Large Group Messages" July 14, 2025 4.0 My overall experience with GroupMe is good and it helps to keep communication between multiple teams easy. Pros I like most about GroupMe is the ability to have large sized groups and it is not limited to the amount of people that can be in the group. Cons What I like least about GroupMe is that notifications are not always sent to the device as it should. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Our team switched due to a new help desk who uses GroupMe. Review Source MM Madison M. Speech Language Pathology Assistant Hospital & Health Care Used the software for: 2+ years ### "GroupMe is Overall Pretty Great! " May 6, 2025 4.0 Overall, I have used numerous online messaging platforms and I think GroupMe is a great choice. There are minor issues to correct with the software, but overall it has been great and I have used it for almost five years for a variety of purposes. Pros I think GroupMe is a great instant messaging software to use for a variety of purposes, including work/personal/higher education and more. It is extremely easy to navigate and register for. Cons I think there are occasional glitches on the platform and sometimes newest messages do not load right away. While these do not change my opinion of the software greatly, I still think this is something to mention. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) GroupMe is better for higher education as I am in graduate school, I feel it is more used than Slack. I also believe it has more features than Slack because Slack can only be used with your work team. Review Source CT Cody T. Coach Arts and Crafts Used the software for: 2+ years ### "Best group communication app" May 29, 2025 5.0 Amazing. I love the app. It is the best app I have used for group communication and it makes things so easy. Pros Love GroupMe. Excellent app for communication and sharing information with students or peeps. Have used the app for years. Cons Video sharing is difficult. As well as anything audio based. It can get laggy with large numbers of members. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Easier to use GroupMe, better features and can handle large numbers. Review Source SK SAMANTHA K. Assistant Director Child Day Care Services Used the software for: Less than 6 months ### "Love GroupMe!" September 22, 2025 5.0 Pros The ability to mute all notifications at once, seamless ability to tag others in messages, ability to make subgroups Cons I would like to see an @everyone option, and the ability to see if the person has read the message or not Switched from [Square Team Management](https://www.capterra.com/p/276881/Square-Team-Management/) All features of the app were not working properly. Review Source BG Benjamin G. Teacher Primary/Secondary Education Used the software for: 6-12 months ### "Great for group chats!" July 25, 2026 5.0 Overall, this is a great software app that is easy to use. It never has had any issues with the app as long as I have been using it. Pros It is free to use. It runs seamlessly I rarely have to contact customer support. It is a free app downloadable to any smartphone. Cons As a teacher I used this as a communication method for our student government and found at times the age requirement restricted some students from signing up. Review Source TT Tina T. Office Manager Construction Used the software for: 1-2 years ### "GroupMe is a great way to stay connected to field techs and crewmembers. " November 4, 2021 4.0 We were blessed to come across GroupMe for our business. We can update techs and crewmembers while they are onsite without having to call and interrupt what they are doing to get them the needed info. We send it through GroupMe and everyone in the group sees it! Pros Ease of use! You literally add a contact, they accept the invite and you are all set to communicate with everyone that is in the group! That simple! Cons I don't think there are any features that I don't like about this product. It is very user friendly and works like a dream. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing GroupMe We chose GroupMe because it was Free to use and allowed us to download to any mobile device! Review Source BB Bronwyn B. Lab technician Construction Used the software for: 2+ years ### "Great group messaing app" July 18, 2025 5.0 Ive had a very good experience with group me. It's easy to keep deiffernt groups separate and organized. I like that it can create group texts. It can sometimes be a bit challenging however trying to add some peoples numbers. Pros I really like that i cam creat different groups. I like that this one can be set up with texts as well as the app notifications. Its very convenient and modern. Its easy to navigate and use. Cons Sometimes its been hard getting people's phone numbers added into the groups. It will say theyre added but they wont recieve the messages. Review Source MS Matthew S. Project Engineer and Manager Construction Used the software for: 2+ years ### "Great for Groups - It's in the name!" March 5, 2025 4.0 Pretty solid. I like the convenience of having a chat on there to keep texts from getting full with large groups. Pros Ease of use. Very easy to create groups, add people, share groups. Polls are easy to use and get input from chat members. Cons I feel like notification issues are common. I've never missed a text but somehow seem to miss groupme messages every once in a while. Review Source AS Audra S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Good for a free communication option" March 31, 2025 3.0 Overall, it is good app offering a free option for large group communication Pros Easy communication for large groups that need to share information without sharing contact info Cons Very little helpful features in addition to the chat Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 2+ years ### "GroupMe Review" March 20, 2025 4.0 Pros Being able to organize multiple groups of people and communicate with them about information that relates to them. Cons That it's another messaging app that I have to keep up with. Review Source MI Mary I. Resident Services Manager Real Estate Used the software for: 2+ years ### "Easy and Extremely Beneficial App" January 15, 2025 5.0 It was great! Very easy to use, and was easy to make new groups, and it was great since the chats could be named, so that when I got a notification, I wasn't wondering which group it was messaging me. I knew exactly who it was, and I wasn't needing to do any extra looking into finding out what group chat it went to. Pros It was extremely easy to make group chats and get people added to them. Plus, it felt extremely organized and not just a bunch of texts. Used a lot in the past for work and for college. Cons There isn't anything that I can think of that I disliked about it. Review Source JN Jacob N. Participant Religious Institutions Used the software for: 2+ years ### "A good way to communicate with a group (when not everyone has an iPhone)" December 10, 2024 5.0 GroupMe, I think, struggles with what all group messaging deals with, and it isn't their fault. It is the people who send too many/irrelevant messages in the group that drive people off of platforms and group messages. Other than that (which isn't GroupMe's fault), I felt it fulfilled its purpose well. Pros A nice alternative when not everyone has an iPhone. Simple to use. Cons Especially internationally, WhatsApp seems to fulfill the same (or similar) function. Review Source DG Dawn G. Child Care Registrar Child Day Care Services Used the software for: Less than 6 months ### "GroupMe Communication" November 20, 2024 5.0 I have had a very positive experience; my staff has as well. They like the having the ability to chat with each other, request assistance quickly, and provide branch updates. Pros I love how easy it is to use and that you can set up different groups within the application to communicate with staff. Cons I honestly would not change a thing! The app is fantastic and versatile. Review Source CH Chastity H. Field production manager Construction Used the software for: 6-12 months ### "A must have for you and your crew " November 3, 2024 5.0 I still use this on a daily basis to communicate privately with my team Pros I liked the way the software/app was so interactive Cons Really, nothing that I disliked about this app Review Source RC Ricardo C. Independent Macbook Repair Information Technology and Services Used the software for: 1-2 years ### "Good for basic communication, lacks end to end encryption" October 22, 2024 3.0 I have used GroupMe with some church groups and it is great for communicating with others about events, however once any mission trips were involved to other countries we no longer could depend on the app due to lack or encryption. Pros GroupMe has a really good user interface and is good for communicating with large groups Cons No end to end encryption. If you are wanting to keep your communication private this is not the app. Review Source DF Damon F. Blogger Writing and Editing Used the software for: 1-2 years ### "My review of GroupMe" November 2, 2022 5.0 For the most part, I liked it. We used it to collaborate with our team. Send group communication. Pros What I enjoyed most about it was being able to collaborate with my team and 1 off message people. You can tag specific people in the group if you are talking directly to someone but within the group. You can also react to others messages. Cons GroupMe tends to notify you a lot, but that could go either way. If you don’t like this function, just silence your notifications. I’m not sure if GroupMe still does this, but if you did not reply within a certain period of time or a certain number of messages you got kicked out of the group. If this is still a feature that Brittany has, it might be a good idea to change it. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Awkward to use. There are better options" July 29, 2024 2.0 There are better options out there. I am forced to use this for one of my gigs. Pros ease to set up and ability to add users. access on computer as well as mobile Cons no file sharing, no calendaring, no ability to have "topics" or "threads", difficult to navigate stream of messages and no search Review Source JF Jenna F. Teacher Education Management Used the software for: 2+ years ### "GroupMe for Me" May 15, 2023 5.0 GroupMe worked great for distance learning and communicating in real time with all staff. Pros GroupMe was easy to use and convenient to have the entire staff utilize. Cons Notifications would not always clear after viewing them. Review Source DB Donae B. Writer Writing and Editing Used the software for: 2+ years ### "Group me is my go to for group meetings!" November 28, 2022 5.0 Group me is a wonderful software or have. I have used it for many years to form groups that I continuously meet with weekly. The software enabled me to still be in touch with group members daily and to also be notified whenever I have received a group message. Great software to use! Pros I like the ability to meet with groups effectively and still be able to have conversations with them continuously. I also like that I was able to have all my different groups together in one place for me to access without having to do that on my phone. Cons It was a bit difficult trying to join groups that have added me but once I was able to figure it out, it got better. Review Source LP Laura P. Professor Education Management Used the software for: 2+ years ### "Easy Contact with Students" February 4, 2022 5.0 I do like that I can use the app or pull it up on the computer for whichever is easier for me. I use it both personally and with my students. Always easy to add or delete people from a chat I start. Pros This software allows me to get my students' phone numbers and communicate with all of them without them having my personal phone number. I can keep in touch with all of them without the hassles of differences in phone manufacturers. It also stores photos, so I can go back and get them later. Cons Sometimes the notifications turn off without me knowing it and I've missed a few messages that way. Doesn't allow for video chats, so I have to use another app for that. Review Source Similar Products Featured