# GroupMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GroupMe the right Team Communication solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/233886/GroupMe/reviews --- GroupMe 4.3 (115) [View alternatives](https://www.capterra.com/p/233886/GroupMe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Reviews of GroupMe Ease of use 4.5 Customer Service 4.1 ## Pros and Cons in Reviews FH Faith H AdminConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “Group me is a great way to connect teams and for admins to have an overview of mutiple departments while still keeping them organized“ February 11, 2026 JG James G PresidentTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “Unfortunately, many users in our group reported loss of access and many were kicked out of groups on the platform causing lost time and data.“ April 20, 2026 K F DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “I love groupie because I can keep in touch with a group of people for events, zooms, meetings, etc.“ January 12, 2026 AP Absana P Tier III TechnicianInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Calling can be difficult since it uses Microsoft teams, and it does not have a video calling option.“ January 3, 2026 AP Absana P Tier III TechnicianInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Compared to competitors GroupMe is the best for large groups, especially if some don't have SMS or are travelling international.“ January 3, 2026 K F DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “It's clunky and it's kind of analog. And it comes through with everybody's messages. And it's hard to remove yourself from it because someone else added you this way. And there doesn't seem to be an unsubscribe button for it.“ January 12, 2026 AO Alan O Business AnalystSports, 51 - 200 employeesUsed the software for: More than 2 years. “Ability to connect and communicate with large groups easily, especially for coordinating events or sharing updates.“ June 20, 2025 CM Clarissa M Assistant Softball CoachSports, 51 - 200 employeesUsed the software for: More than 2 years. “The inability to search individual chats can make finding information difficult. And it can, at times, run slow or have issues syncing. But none of these are deal breakers.“ September 23, 2025 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Frankie S. Consultant Computer & Network Security Used the software for: 2+ years ### "Great small app with big capabilities" August 26, 2025 5.0 Overall I enjoy the application and love using it for work and with friends. It has helped myself and my coworkers in critical times. Pros This application has been great for both professional and personal use. I've had no problems with it and have enjoyed the software thoroughly! Cons I have to say, certain features were not as intuitive and I found myself seeking help on youtube to problem solve. Review Source JL Jeffrey L. Practice Manager Veterinary Used the software for: 2+ years ### "Free, Fast, and Easy" February 25, 2026 4.0 Our company has been using GroupMe for several years now in order to make announcements that are easily searchable in the future. While email will always be needed for formal communications, GroupMe acts as both a digital message board and sometimes like a digital intercom due to its phone notification features. Different departments in our hospital can post team specific announcements to their group as well as posting to the whole staff if needed. Direct messages are also available without having to exchange or keep personal cell phone numbers of every team member. Pros Free to use for our staff and allows for multiple different groups. Our different departments as well as our team as a whole are able to post communications and announcements easily with easy notification features. Cons The web interface previously allowed for multiple group chats to be displayed in one browser window. That recently changed to only allow one group per browser tab. The ability to interact with GroupMe through a web interface is great though, especially in areas where phone usage is not allowed. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing GroupMe Ease of use, ease of setup, cost, availability Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Mobile availability and not having to be logged into a full work email account were the primary reasons for switching to GroupMe Review Source LK Lora K. Owner Operator Food & Beverages Used the software for: 1-2 years ### "Was okay, but didn't work for team communicate-- lagging in notification" April 28, 2026 3.0 It just ultimately created issues of baristas not seeing something really important in time so we had to stop using it and switch too something else. We did use a free version, but I ended up switching to a free version of ConnectTeam. Pros I liked the Event section-- creating an event was fun and looked great. It was easy to grab team's attention and I really enjoyed the fact that you could create an album specifically for people to post photos in from the event. I enjoyed being able to make memes right from the app too. Cons The app would never notify anyone when people would direct message or post something in the group chat. It was difficult to communicate and we couldn't really post good videos. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) the chat was very dated and not able to share photos/videos Review Source JA Jasmine A. Customer Success Representative Information Technology and Services Used the software for: 1-2 years ### "Large Group Messages" July 14, 2025 4.0 My overall experience with GroupMe is good and it helps to keep communication between multiple teams easy. Pros I like most about GroupMe is the ability to have large sized groups and it is not limited to the amount of people that can be in the group. Cons What I like least about GroupMe is that notifications are not always sent to the device as it should. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Our team switched due to a new help desk who uses GroupMe. Review Source MM Madison M. Speech Language Pathology Assistant Hospital & Health Care Used the software for: 2+ years ### "GroupMe is Overall Pretty Great! " May 6, 2025 4.0 Overall, I have used numerous online messaging platforms and I think GroupMe is a great choice. There are minor issues to correct with the software, but overall it has been great and I have used it for almost five years for a variety of purposes. Pros I think GroupMe is a great instant messaging software to use for a variety of purposes, including work/personal/higher education and more. It is extremely easy to navigate and register for. Cons I think there are occasional glitches on the platform and sometimes newest messages do not load right away. While these do not change my opinion of the software greatly, I still think this is something to mention. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) GroupMe is better for higher education as I am in graduate school, I feel it is more used than Slack. I also believe it has more features than Slack because Slack can only be used with your work team. Review Source KT Katie T. Gymnastics Coach Child Day Care Services Used the software for: 2+ years ### "Easy to use but not much functionality" January 28, 2025 3.0 Overall my experience with GroupMe has been positive, but I have had many frustrating moments when the app isn't updating correctly. Since there is just one thread of conversation you can also sometimes have information get lost in the chaos and then people are asking the same questions over and over because they struggle to search back through the chat to find the information. Pros GroupMe is a nice product for its simplicity. People of all ages (from teenagers to seniors) have, in my experience, been able to navigate it easily. Cons I have had glitches with the GroupMe app vs website before. Oddly sometimes only one or the other would update. I'd have different messages in the app vs in the web browser. Sometimes in the app I'll click on a group or person's chat and it opens a completely different chat. I also wish there was more functionality within GroupMe. Other apps, like Band, have more functionality but, admittedly, are then more complicated for the users to figure out. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing GroupMe The above search function doesn't have The Band app as an option but that was my main other product but it turned out to be a little too complicated for some of our older stakeholders. Other products, such as Microsoft Teams, cost money. Review Source CT Cody T. Coach Arts and Crafts Used the software for: 2+ years ### "Best group communication app" May 29, 2025 5.0 Amazing. I love the app. It is the best app I have used for group communication and it makes things so easy. Pros Love GroupMe. Excellent app for communication and sharing information with students or peeps. Have used the app for years. Cons Video sharing is difficult. As well as anything audio based. It can get laggy with large numbers of members. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Easier to use GroupMe, better features and can handle large numbers. Review Source SK SAMANTHA K. Assistant Director Child Day Care Services Used the software for: Less than 6 months ### "Love GroupMe!" September 22, 2025 5.0 Pros The ability to mute all notifications at once, seamless ability to tag others in messages, ability to make subgroups Cons I would like to see an @everyone option, and the ability to see if the person has read the message or not Switched from [Square Team Management](https://www.capterra.com/p/276881/Square-Team-Management/) All features of the app were not working properly. Review Source JG James G. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Group Me and maybe lose one or two! " April 20, 2026 4.0 We would consider using this product again if there were fewer lost users - when it worked it worked well! Pros We enjoyed using GroupMe for many, many months - ease of use and costs were big factors. We found team members of all ages were easily learning to use the platform. Cons Unfortunately, many users in our group reported loss of access and many were kicked out of groups on the platform causing lost time and data. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Needed product with more reliable features. Review Source CK Christina K. Manager Sports Used the software for: 1-2 years ### "Awesome app! " May 11, 2026 4.0 GroupMe is great to use for efficient and trustworthy communication. Staff and employers can both access it. Pros I liked that GroupMe was a good spot for staff communication. All messages could be saved to go back and look at if need be. Cons Sometimes the app scheduler lagged a bit but overall a great app. No other complaints. Highly recommend. Review Source TH Trae H. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "GroupMe work and leisure communication " October 15, 2024 4.0 Has allowed both work and leisure events to be planned and responded to seamlessly Pros Contact integration, scheduling events with polls Cons UI could use some updating, receiving a text from group me messages Switched from [Discord](https://www.capterra.com/p/240238/Discord/) Allowed for Microsoft accounts to be linked, more professional Review Source JW Josh W. Owner Retail Used the software for: 2+ years ### "Community Focused" August 9, 2024 4.0 Overall, my experiences been great. It helps me stay organized with the different groups and helps us communicate better and create better community. Pros It’s easy to differentiate between different chats and I love that you can have different topics within each chat! Cons If I had to pick one thing I didn’t like about GroupMe it’s that topics notify everybody in the whole GroupMe instead of just the people in that topic Alternatives considered [Volley](https://www.capterra.com/p/217071/Volley/)[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) Reason for choosing GroupMe GroupMe address the issues that we were facing as far as communication goes and didn’t have a bunch of other bells and whistles, and we like that it was so straightforward giving us exactly what we needed for our community Review Source MB Matt B. Coach Sports Used the software for: 2+ years ### "GroupMe for team communication " August 26, 2023 5.0 Group Me has been super smooth. All the parents quickly get use to the functionality and communicate effectively during the season. Pros Having every parents picture and name is so much smoother than a group text with random numbers in it. Cons The web based app doesn’t always work when adding numbers. Copying and pasting numbers from a list to the app is cumbersome. Alternatives considered [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Reason for choosing GroupMe Group Me was more commonly used. Better dialogue between parents. Switched from [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Easier to use Review Source RD Reema D. Associate Director Individual & Family Services Used the software for: 2+ years ### "GroupMe Is Fine for Individual Use, but Not Business Use" February 10, 2023 3.0 Some good features, but overall not the best solution to group text management and communications. Pros GroupMe does have some decent features. It allows you to connect with people using wifi instead of data, and you can include those who don't have the app in chats, and they will still get SMS messages, unlike some other applications that exclude outside users. You can add people based on email or phone number to invite them to chats. Cons There is little to no moderation. From a business aspect, we initially used GroupMe to try and unify a work chat for important announcements, communication, etc. However, we quickly found that, without an admin feature, chats would get bogged down, important communications would get lost in the general shuffle, and documents would get missed with the overwhelming amount of messages. There were no pinning feature, no admin moderation options, etc. And there isn't a desktop version to be used in the office setting. Overall I am sure it's a decent app for individuals who are looking for an alternative to a limited texting plan, but not well suited for business uses. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) We switched from GroupMe to Telegram, as Telegram's software is much more conducive to a workplace environment, and they offer a ton of additional features to help moderate and keep important announcements fresh and pinned in conversations. Review Source MS Matthew S. Project Engineer and Manager Construction Used the software for: 2+ years ### "Great for Groups - It's in the name!" March 5, 2025 4.0 Pretty solid. I like the convenience of having a chat on there to keep texts from getting full with large groups. Pros Ease of use. Very easy to create groups, add people, share groups. Polls are easy to use and get input from chat members. Cons I feel like notification issues are common. I've never missed a text but somehow seem to miss groupme messages every once in a while. Review Source HW Hsiang-Hua W. counselor Mental Health Care Used the software for: 1-2 years ### "Very easy to use" April 3, 2025 4.0 I had a really good time using this app and would really recommend others to use it for communicating in work or personal life. Pros It is fun to use this to communicate with my family and friends. Cons I actually like everything about it and have not had any issues at all with this app. Review Source VR Verified Reviewer Creative desing E-Learning Used the software for: Less than 6 months ### "Worth giving it a try." January 23, 2025 4.0 You can try using it for a change from regularly used apps which will be interesting for sure. Pros Exciting features Wide range of availability Great way to stay in touch with your people all over Cons There are other apps which are way more attractive compared to GroupMe and that is one. Review Source BA Bob A. Pastor for Education and Administration Religious Institutions Used the software for: 6-12 months ### "Not Great — Almost Nothing That Distinguishes It From Other Messaging Apps" November 22, 2024 3.0 GroupMe is an OK experience. It’s less intuitive than Apple Messages. For me, it’s just one more of too many ways to communicate. Some in our organization just ignore it. Pros Easier to add folks to groups and works better across platforms than Apple Messages. Cons Tacky, cartoony emojis; less straightforward usage than Messages. And it’s a Microsoft product. Review Source LS Lauri S. manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great way to connect" January 10, 2025 5.0 Pros I love that it's free and I can easily add people Cons The notifications can be overwhelming sometimes Review Source CH Connor H. Coach Sports Used the software for: 1-2 years ### "Pretty good for team management" November 16, 2024 4.0 Works great for a quick seasonal group that might have changing needs. Pros Easily communicate with group without using text groups Cons It was harder than other software to navigate to features such as calendar. Review Source BB Britta B. Senior Marketing Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use, not much of a competitive advantages over other brands" November 27, 2024 5.0 Pros It's easy to use. Follows the same use procedures as other communication devices Cons Not really cons, but not a lot of advantages over competitors Review Source NH Nathan H. Clinic director Alternative Medicine Used the software for: 1-2 years ### "Great messaging app" August 8, 2024 5.0 Pros Easy to use. Easy to customize and secure so you don’t have to give your phone number to everyone. Cons Honestly this is a pretty flawless program no issues. Review Source DG Destin G. Manager Entertainment Used the software for: 1-2 years ### "Group me, and you and you!" November 20, 2023 3.0 Overall, I would say it’s been somewhat of a pleasant experience, but I will say that if I had the opportunity to use a different system, I would Pros I what I like most about GroupMe is it does what it’s supposed to do. It’s simple easy to use and most importantly free. Cons What I like least about groupme is sometimes when someone is sending you a message, It takes a really long time to get a notification about it. Reason for choosing GroupMe Other coworkers had used it previously at another job Review Source KS Kerry S. Gardener Financial Services Used the software for: Less than 6 months ### "Workplace chat" February 27, 2024 5.0 Well it's gonna be a lot easier then having to run back and forth to the office or no need to write it down and have to wait for a response and it is perfect for the work place no waiting for service on messages it's instant and everyone can follow everything like they was standing next to you Pros I like how I can report in my area everything and they will not have to worry about what place I'm reporting about also u can group chat with coworkers and yet then with just one certain one also when I report the person is able to comment or like it to let me know that is what information they was needing. Gonna be convenient for when there not around and they need to know very important information won't forget just opem the chat and let them know asap Cons Haven't experienced anything I don't like about the app it's very useful Review Source RS Ryan S. Regional Leader Financial Services Used the software for: 2+ years ### "Nothing groundbreaking, but a solid group chat app for anyone to use!" November 2, 2021 5.0 We’ve used GroupMe for years for communication within our team, which fluctuates in size between about 20-30 people. Again, it’s really quite simple to use, almost anyone can learn it, and it’s a great way to push out announcements, events, promotions, etc to the entire team at once. I like that groups can be silenced, so you don’t keep receiving notifications from groups with tons of people in it, but it can still remain in your list of chats so you can check it as much or as little as you’d like. Pros What I liked most was that it works well for what it was intended for. Once it’s installed and you have your profile, it is incredibly easy to start a direct or group chat. You can also search for chats, or be invited. It is very simple to use for group or team communication. Cons Sometimes inviting people to group chats become a bit of a struggle, mostly when they have never used or installed the app before. For some reason there were times when I’d invite someone via text or other means, and the person would download the app and create a profile, but couldn’t find or join the chat. We always got it figured out, but it just seems like that process should be smoother. Review Source Similar Products Featured ## Related categories [Team Communication](https://www.capterra.com/team-communication-software/)