--- title: "Creatio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Creatio Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/233887/PharmaPendium/" page_type: "product" language: "en" --- # Creatio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Creatio ## What is Creatio? Creatio is a cloud-based and on-premises CRM and workflow automation platform that combines sales, marketing, and service management in one place. Businesses use it to track leads, manage customer relationships, automate repetitive tasks, and oversee end-to-end workflows without writing code. Creatio offers a no-code studio for building custom apps and automating processes, along with tools for pipeline management, campaign tracking, and customer support. Teams can configure dashboards, set up approval workflows, and connect third-party tools through built-in integrations. Creatio is best suited for midsize and large businesses across industries such as banking, insurance, manufacturing, retail, and telecom, particularly teams in sales, marketing, operations, and customer service roles. ## What is Creatio used for? [AI Agent Builder](https://www.capterra.com/ai-agent-builder-software/)[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Creatio?[Manage this product listing](https://www.g2.com/products/creatio/claim_requests/new?auto=true) ## Creatio Overview Updated September 2026 AI summary Creatio offers CRM, workflow management, and digital process automation capabilities for small businesses, midsize, and enterprise organizations. With deployment via cloud or web, it features API connectivity and EDI for system integration and data exchange. Creatio supports integration with a range of third-party business applications, and provides training resources to help teams onboard efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Creatio 0.0 VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (539) Value For Money 0.0 (0) Value For Money 4.2 (439) Customer Service 0.0 (0) Customer Service 4.5 (503) ## Creatio alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [5.0 (3)](https://www.capterra.com/p/10007207/s-360/#reviews) Starting price $150000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Creatio Overview ### What company size and specific industries is Creatio built for? Creatio is designed for midsize and large businesses across banking, insurance, manufacturing, retail, telecom, and professional services. It fits organizations that need software suited to these sectors and company sizes, rather than small businesses or niche industry use cases. Features and Usability ### What are the key features of Creatio? Creatio offers API and EDI for connecting systems and exchanging business data electronically. These core features support integrations with external applications and structured document transfer between trading partners, making it possible to link workflows and data flows across connected business processes. Integrations ### Which third-party tools and platforms does Creatio integrate with? Creatio integrates with 8 third-party tools and platforms, including communication and automation options such as Twilio, Workato, and GTM Workspace - Powered by ZoomInfo, plus business apps like Shopify, PandaDoc, Visual Studio, Anthology Student, and Forsta. Getting Started and Support ### What training and onboarding options does Creatio offer? Creatio provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Creatio offer? Creatio provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. These channels give users several ways to seek help and find answers, with live assistance available at all times for urgent issues and self-service resources for common questions. ## Features AI summary Based on 82 CRM reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating medical lab software: - **Lab Instruments Integration** (**50%** of reviewers rated this feature as critical) - **Data Import/Export** (**75%**) - **Secure Data Storage** (**80%**) PharmaPendium is positioned around other medical lab capabilities rather than the features listed above. Its feature set is geared toward supporting specialized research and reference workflows, giving teams a way to work with scientific and drug-related information in a structured environment and helping businesses manage complex lab knowledge more efficiently. Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Workato](https://www.capterra.com/p/148729/Workato/)[ Forsta](https://www.capterra.com/p/131969/FocusVision/)[ GTM Workspace - Powered by ZoomInfo](https://www.capterra.com/p/10059073/GTM-Workspace-Powered-by-ZoomInfo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.