# Trust Wallet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trust Wallet the right Cryptocurrency Wallets solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/233943/Trust-Wallet/reviews

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Trust Wallet

4.3 (39)

[View alternatives](https://www.capterra.com/p/233943/Trust-Wallet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Trust Wallet

Ease of use

4.2

Customer Service

3.7

## Pros and Cons in Reviews

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Really it just allowed us to securely manage our crypto-based supplier payments from a mobile perspective without having to rely on desktop infrastructure.“

July 10, 2025

AL

Anthony L

AdminAccounting, Self-employedUsed the software for: Less than 6 months.

“They will not take any responsibility for lost crypto currency this leaves hackers open to take advantage and remove your assets from your accounts without permission as it's on a decentralised exchange so no come backs meaning anyone and everyone can take whatever they like“

April 14, 2025

KT

Karis T

Assistant Human Resources OfficerHuman Resources, 51 - 200 employeesUsed the software for: More than 2 years.

“What a very reliable and secure wallet in terms of sending and receiving money with ease.“

October 11, 2023

EM

Elisa M

Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“The process included a number of security steps and authentication processes which I was happy with.“

December 22, 2022

## Showing most helpful reviews

Showing 1-25 of 39 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

mahmoud K.  
In box  
Consumer Goods  
Used the software for: 2+ years

### "The largest electronic wallet (Trust Wallet)"

October 16, 2023

5.0

I use TrustWallet daily and I will not face any problems with withdrawing or depositing, nor do I find any difficulty in use

Pros

Trust wallet is the best at the present time and can be relied upon for preserving and storing cryptocurrencies because it enjoys ease and complete security for your money and helps in investing your money in more multiple currencies.

Cons

There are no negatives, it is sophisticated, easy to use, safe for all users with or without experience, and is available on many trading platforms

Review Source

JH

Joshua H.  
Owner/Operator  
Investment Management  
Used the software for: 2+ years

### "Trust Wallet truly is the Best of the Best!"

October 1, 2022

5.0

5/5 I would recommend this wallet to new users, as well as your most seasoned crypto veterans.

Pros

The ease of access, the fact it's a non custodial wallet, the access to Web3 and dApps, multiple Blockchains switched from the press of a button, unlike competitors I have never even one single time had issues sending, receiving, or exchanging the currencies here. It is A++ and top of the industry all around.

Cons

Every feature the wallet offers blows the compitition out of the water. It truly has nothing that I like least and I have tried nearly every wallet out there. You can't beat this wallet.

Switched from

[Atomic Wallet](https://www.capterra.com/p/233939/Atomic-Wallet/)

Atomic Wallet has constant problems with sending, exchanging, and receiving. The amount of times that I've had to mess with my VPN and uninstall, clear cache, reinstall, set my VPN to Germany, and it still not work only to have the support walk me through the same steps over and over with no solution other than, "it works when it works." Is sickening. Trust Wallet Blows this hot piece of absolute TRASH out of the water..... I was once even offered Atomic Wallet Tokens as incentive to keep using the wallet only to be told no when I tried to claim them by support because they have 0 communication with each other.

Review Source

AL

Anthony L.  
Admin  
Accounting  
Used the software for: Less than 6 months

### "Crypto currency mining "

April 14, 2025

1.0

Absolutely gutted after lossing 50560.00 usdt in crypto currency This kind of application needs to be shut down

Pros

There are absolutely nothing positive about trust wallet !!!

Cons

They will not take any responsibility for lost crypto currency this leaves hackers open to take advantage and remove your assets from your accounts without permission as it's on a decentralised exchange so no come backs meaning anyone and everyone can take whatever they like Trust wallet is also on the list of known scams wish I had been informed before opening an account with them STAY WELL AWAY IF YOU WANT TO KEEP YOUR CRYPTO CURRENCY

Review Source

VR

Verified Reviewer  
IT Enterprise Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Trusted Decentralized Cryptocurrency Wallet "

August 24, 2022

5.0

Trust Wallet is used to store cryptocurrencies and it is solving of security. users have to store it in centralized exchange wallets and there is too much risk of funds to get stolen and wallets to get hacked. users are reliable and free after storing it in decentralized wallets.

Pros

Trust Wallet is a decentralized crypto wallet best for ERC-20 token storage. supported by most of the crypto exchanges, fast and secure ERC-20 mobile wallet. A user can easily transfer and store in Trust Wallet without any hesitation of security. secure and reliable with attractive user interface.

Cons

Trust wallet is very secure in storing cryptocurrency and I really can't any dislike about it because I am using it from past 3 years, it's free secure and reliable.

Switched from

[MetaMask](https://www.capterra.com/p/237989/MetaMask/)

Metamask Supports Multiple chains like matic and ethereum which helps to store most of the assets in a single wallet.

Review Source

EM

Elisa M.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Solid Hot Storage Wallet"

December 22, 2022

5.0

I had all my crypto moved over to Trust Wallet within 15 minutes. That was transferring multiple cryptocurrencies from an exchange to keep it safer. The process included a number of security steps and authentication processes which I was happy with. I feel like my assets are about as safe as they can be (I don't trust myself with cold storage!).

Pros

As far as a hot wallet goes Trust Wallet is one of the best. I like that it caters to multiple cryptocurrencies and NFTS. It has a clean and easy-to-navigate interface. It has good security measures in place and a good security reputation.

Cons

No complaints - it's super simple to use. I have a few friends who use it with no complaints there either.

Alternatives considered

[MetaMask](https://www.capterra.com/p/237989/MetaMask/)[Exodus](https://www.capterra.com/p/229722/Exodus/)

Reason for choosing Trust Wallet

I use Trust Wallet side by side with Exodus and MetaMask

Review Source

TV

Tatyana V.  
Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Very bad company "

March 28, 2025

1.0

Pros

Worst company ever. Bunch of scammers work there. I hate this company.

Cons

Made a lot of promises, but didn't keep a single one

Switched from

[Bitcoin.co.id](https://www.capterra.com/p/234950/Bitcoincoid/)

Didn't pay my money. I was scammed by that company

Review Source

PL

Princess L.  
Digital Creator  
Airlines/Aviation  
Used the software for: 2+ years

### "Crypto "

September 5, 2023

5.0

I use it for selling and buying money in a cryptocurrency

Pros

Is there to buy and sell the crypto currency on Trust wallet and also operates with other wallet such as binance

Cons

Supports online trading of bitcoins and also gives a clear outcomes in trading and I also accepts different methods of payment

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Trust wallet there's no need to kyc verification on account opening

Review Source

MA

Moath A.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Good for holding assets virtually."

July 10, 2025

4.0

Really it just allowed us to securely manage our crypto-based supplier payments from a mobile perspective without having to rely on desktop infrastructure.

Pros

I appreciate the simplicity and the lack of heavy setup. I use the Trust Wallet to keep company-acquired tokens and to securely manage smaller wallets on the road.

Cons

It's missing some advanced portfolio tracking and reports that could be helpful when dealing with multiple vendors or accounts.

Review Source

Ashley N.  
Small Business Owner  
Consumer Services  
Used the software for: 2+ years

### "You Can Trust Trust Wallet.."

December 20, 2024

3.0

My overall experience with Trust Wallet has been a good one.

Pros

I like that it has a large number of coins.

Cons

I don't like that I can't get help from customer service with an issue I have.

Review Source

Shola O.  
Internship  
Financial Services  
Used the software for: 1-2 years

### "Trust Wallet, the most trusted crypto wallet in the world "

December 20, 2023

5.0

It has been good. Trust wallet is a highly secured medium to store blockchain assets

Pros

Yes it is portable and easy to use. You can transfer money within seconds

Cons

It does not give room to features trading

Review Source

FB

Fatou B.  
Entrepreneur  
Internet  
Used the software for: 2+ years

### "Meilleur logiciel "

December 9, 2022

4.0

Souvent les hackers créent des virus pour valider le portefeuille de clients.J'ai eu énormément de bénéfices en stockant les Crypto-monnaies durant une longue période sur Trust wallet.

Pros

Je souhaite beaucoup plus de fonctionnalités telles que : les échanges en fiat sur Trust wallet comme on le voit avec certaines plateformes d'échanges. L'utilisation du portefeuille est très facile et j'adore.Je souhaite également que l'équipe Trust wallet intègre d'autres applications pour faciliter les échanges, si elle peut ajouter des moyens de paiement avec les réseaux mobiles sur Trust wallet celà serait un avantage.

Cons

Je souhaite beaucoup plus de fonctionnalités telles que : les échanges en fiat sur Trust wallet comme on le voit avec certaines plateformes d'échanges. L'utilisation du portefeuille est très facile et j'adore.Je souhaite également que l'équipe Trust wallet intègre d'autres applications pour faciliter les échanges, si elle peut ajouter des moyens de paiement avec les réseaux mobiles sur Trust wallet celà serait un avantage.Souvent les hackers créent des virus pour valider le portefeuille de clients.

Review Source

MsS

Michel saa S.  
Entrepreneur  
Industrial Automation  
Used the software for: 1-2 years

### "Une meilleure application de stockage de cryptomonnaie "

December 6, 2022

5.0

Pros

Ce Logiciel est facile à comprendre et à utiliser, les transactions sont rapides

Cons

Le hacking , la sécurité est un point faible et souvent on vite le portefeuille de certains utilisateurs

Review Source

RD

Régiste D.  
Graphismes  
Fine Art  
Used the software for: 2+ years

### "Trust wallet"

January 16, 2023

5.0

Ça m'est d'une grande utilité

Pros

Les transactions qui se font assez rapidement

Cons

L'indisponibilité de quelques cryptomonnaies

Review Source

RS

Roberto S.  
Assicuratore  
Insurance  
Used the software for: Less than 6 months

### "SONO STATO DERUBATO"

July 13, 2025

1.0

Circa 3.400 dollari in criptovalute rubate dal mio portafoglio. Non ho cliccato su link, email, o comunicato le parole chiave. L'hacker è in qualche modo entrato nel mio account per motivi sconosciuti, prelevando tutti i fondi disponibili. Ho contattato Trust Wallet per assistenza tramite Bot e ricevendo una comunicazione automatica che mi consigliava di fare una scansione con l'antivirus e non usare più il wallet, ma di bloccare il prelevamento non se ne parla.

Pros

Niente, completamente inaffidabile. Sconsiglio vivamente l'utilizzo di questo wallet. Non si è dimostrato affatto sicuro

Cons

Inaffidabilità e servizio clienti inesistente. Quest'ultimo servizio viene offerto solamente con un Bot automatico che non aiuta minimamente a risolvere i problemi

Review Source

EM

Evandro M.  
Administrator Assistant  
Accounting  
Used the software for: Less than 6 months

### "Trust wallet easy to navigate"

November 11, 2024

4.0

I started using trust wallet because I wanted to invest in cloud mining and earn extra cash so it was a great choice I was able to receive the funds through dogecoin and then send the funds to the address. And it worked well

Pros

The ability to send and receive cripto money easy without too many complications.

Cons

The fact that you don't have username or password

Review Source

aS

arsh S.  
ceo  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "$50k Stolen from my trust wallet account w/no support"

August 15, 2024

1.0

Pros

Previously I thought this was a secure wallet but it most certainly is not.

Cons

Around $50k crypto stolen from my wallet. I personally did not click on an suspicious links, emails, etc. The hacker somehow got into my account for reasons unknown. I contacted Trust Wallet for support, then I receive an automated email asking for several documents. I send those documents responding to there email and get NO response. Then 4-5 days later they close the case. I tried this method 5-6 times and the only way to get in touch with them is through email. They take no consideration of victims that experience this kind of theft. Horrible customer support and horrible platform to store crypto. They must hav some kind of on going security glitch that doesnt always go public. I'll be filing reports to as many higher authorities as possible against this company. They had a class action law suit around a year ago I am also trying to join.

Review Source

Valery G.  
Interpre  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "TrustWallet"

November 19, 2022

5.0

Trust Wallet me permet de d'acheter toutes mes cryptomonnaies avant une aisance totale. Nous avons aussi la possibilité de créer plusieurs comptes dans la même application et c'est convenable.

Pros

Le portefeuille est bien conçue avec des mises à jour pertinentes et n'est pas sous le contrôle de quelqu'un d'autre d'où la décentralisation. Nous obtenons notre clés privées qu'on garde sérieusement et soigneusement.

Cons

Le seul point qui est décevant est que le portefeuille est trop visé par les hackers. Pour les novices, quand tu cliques sur un lien d'ameçonage, en moins de 2 minutes tu vas voir ton portefeuille vidé complètement sans plus rien comprendre.

Review Source

VR

Verified Reviewer  
Entrepreneur  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Les bienfaits de Trust Wallet "

December 7, 2022

5.0

Vente de cryptos. J'ai réalisé énormément de bénéfices grâce aux coûts faibles de transactions

Pros

Oui, le produit est facile à utiliser surtout lors des transactions et des stockages. L'envoie et le stockage mon le plus impacté

Cons

Pour convertir toute crypto aisément à une autre cryptomonnnaie. Malheureusement sur Trust Wallet cette possibilité n'existe pas encore. Mais j'espère que l'équipe travaille pour faciliter cette partie

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "the best wallet for my cryptocurrency"

September 3, 2023

4.0

Use the wallet daily to receive and send currencies, in investment operations, in obtaining some currencies for free, and in purchasing Nft

Pros

I use the Trust Wallet to store my cryptocurrencies, as it has a high degree of security. I also use it to send and receive currencies from various sites.

Cons

The bad things are that there are some fake currencies on this wallet and many scammers who support these currencies

Review Source

Sero iliassou L.  
Directeur commercial  
Capital Markets  
Used the software for: 1-2 years

### "Créateur "

July 7, 2023

5.0

Pros

Elle me facilite pas l'utilisation a cause des coquilles

Cons

Ajouter autre moyen de paiement comme Orange monnaie, Moov money, MTN money

Review Source

VR

Verified Reviewer  
Temporary Resources  
Retail  
Used the software for: 1-2 years

### "The Wallet We Trust"

April 1, 2023

5.0

Satisfactory

Pros

One desired feature is the fact that the app incorporates various cryptocurrencies, you can keep most, if not all, of your digital currencies you own in one place with this wallet. The features are attractive, easy to use. Security features and tools provided are satisfactory. And lastly, the dApp function allows us to interact with any decentralized apps (dApps) on Ethereum or the Binance Smart Chain.

Cons

The browser is a quite slow to load up. Other than that, all is well.

Review Source

VR

Verified Reviewer  
Entrepreneur  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Fara wallet"

December 11, 2022

4.0

Trust wallet me permet de garder mes crypto-monnaies au frais. D'envoyer et de recevoir des pièces de façon instantané.

Pros

Le graphisme et l'affichage sont vraiment fantastiques.

Cons

Au niveau de la sécurité, plusieurs personnes se font voler leurs crypto-monnaies par des address inconnus qui suivraient leurs portefeuille.

Review Source

KT

Karis T.  
Assistant Human Resources Officer  
Human Resources  
Used the software for: 2+ years

### "This Wallet is very trusted"

October 11, 2023

5.0

What a very reliable and secure wallet in terms of sending and receiving money with ease. It also contains many digital currencies. I find it the best for storing money. I recommend it. I hope it will be developed. Thank you.

Pros

What I like about this wallet is the ease of using it to send and receive electronic currencies

Cons

Everything is excellent, nothing specific

Review Source

VR

Verified Reviewer  
Jean Saoulomou  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "\[sensitive content hidden\] walllet"

December 4, 2022

5.0

Pros

Dans trust wallet on peut avoir plusieurs comptes et tout est bien sécurisé. En plus les transactions sont vraiment faciles

Cons

Dans trust wallet on ne peut en aucun cas faire une capture d'écran au niveau des mot clés du compte.

Review Source

AJ

Agba J.  
Consultant  
E-Learning  
Used the software for: 1-2 years

### "The best decentralized wallet you should think of in your crypto journey."

October 22, 2023

4.0

Trust wallet in my crypto journey have prevent me a lot from a lot of scam attempts, because without a secret phrase and password no one can access my assets

Pros

The safe storage of your assets, where you sleep and rest assure that your assets are not tempered with.

Cons

The steps involved in buying cryptos directly on trust wallet is too vague.

Reason for choosing Trust Wallet

Because of its ease of use and security friendly.

Review Source

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