--- title: "EvolutionX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EvolutionX Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/234003/EvolutionX/" page_type: "product" language: "en" --- # EvolutionX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EvolutionX ## What is EvolutionX? It’s more important than ever to provide your customers with an omnichannel purchasing experience to retain customers, grow market share, & avoid losing to online competition. We provide a complete eCommerce solution, featuring dozens of software integrations, including leading ERP providers, & featuring full suite marketing services. With 400+ stores in North America & Europe accounting for over $1b in annual revenue, ES Tech Group takes the complexity out of enterprise eCommerce implementation ## What is EvolutionX used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EvolutionX?[Manage this product listing](https://www.g2.com/products/evolutionx/claim_requests/new?auto=true) ## EvolutionX Overview Updated September 2026 AI summary EvolutionX is a cloud-based B2B eCommerce platform designed for small, midsize, and enterprise businesses seeking to manage online storefronts, catalogs, and orders. It offers CRM, inventory and returns management, marketing tools, multi-store and multi-currency support, plus key features like website management, data security, and third-party integrations to support multi-channel online selling and operational oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EvolutionX 4.9 (16) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 4.0 (2,029) Value For Money 4.8 (16) Value For Money 3.9 (1,618) Customer Service 5.0 (16) Customer Service 3.8 (1,721) ## EvolutionX alternatives [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) [4.4 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131883/Bigcommerce/) [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) [4.3 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134005/PrestaShop/) ## FAQs about EvolutionX Overview ### Which roles and teams benefit most from EvolutionX? EvolutionX is most used by executive leaders, ecommerce managers, sales teams, and IT operations staff who need to modernize digital commerce. Executives use it to drive growth and operational efficiency, while ecommerce and sales teams improve customer buying experiences. IT administrators and support teams manage integrations, system performance, and day-to-day platform reliability. Answer based on 16 reviews Overview ### What company size and industries is EvolutionX built for? EvolutionX is built mainly for small businesses, which make up 94% of reviewers, especially in Business Supplies and Equipment at 56%. It serves B2B eCommerce markets such as office supplies, industrial, electrical, plumbing, HVAC, MRO, and medical supplies, with smaller use in Automotive and Consumer Goods, often as a B2B eCommerce platform. Answer based on 16 reviews Features and Usability ### What are the key features of EvolutionX? EvolutionX offers eCommerce management, catalog management, and shopping cart tools for online selling, plus order management, shipping management, and returns management. It also includes inventory tracking, multi-store and multi-currency support, CRM, campaign management, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does EvolutionX integrate with? EvolutionX integrates with 12 third-party tools and platforms, including ERP, payments, and shipping systems. Key integrations include Dynamics 365, NetSuite, PayPal, PayPal Enterprise Payments, Stripe, Worldpay for Enterprise, authorize.net, FedEx Ship Manager, Shippo, Elavon, PayTrace, and Management of Things. Getting Started and Support ### What training and onboarding options does EvolutionX offer? EvolutionX provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced review and setup support. Getting Started and Support ### What customer support options does EvolutionX offer? EvolutionX provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support materials are organized across these channels, giving users several ways to find help. No reviewer feedback is available about response speed, helpfulness, or common support issues, so user experience details cannot be confirmed. ## Features AI summary Based on 8,724 Headless eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) EvolutionX supports all three of the features reviewers value most: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses manage online storefront content, protect customer and transaction data, and handle orders more efficiently, allowing teams to run day-to-day eCommerce operations with greater control and confidence. Data Security 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Checkout of online store Payment Options 4.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Catalog Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price EvolutionX 65 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bulk Ordering: Accept and track orders with multiple items - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (16) 4.7 Based on 16 reviews ## Pricing Value for money 4.8 (16) ### Starting price Free trial not available Value for money 4.8 (16) 4.8 Based on 16 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Shippo](https://www.capterra.com/p/146146/Shippo/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(14) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VM Vanessa M. Customer Relations Manager Retail ### "An easy to use versatile online platform with excellent technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2021 A can do business who will go the extra mile to support your needs Pros Integration is made very easy we have limited IT resources so this helped us massively Cons Despatching and updating the orders could be more detailed currently you can only say its part despatched or despatched but not what has been despatched Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP Carlos P. I.T. Administrator Automotive ### "Very satisfied with the results!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2021 Pros The visuals on our website are a big hit, so much good feedback from users and other vendors that utilize our website. Cons Integration with our ERP system was a bit troublesome, a good part of it could be all the custom work that has been done to it, Either way, EvoX made sure to always keep us on the loop and made things work! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DK Dhiren K. Director Business Supplies and Equipment ### "Best Platform for office resellers and IT resellers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2021 Best platform I've used and the customer service is very good, support are always there when required. Pros Easy to use, full of Rich features, very powerful and regular updates available. monthly webinars are helpful and tips to make the site customer user friendly. Cons Lower Price would be helpful in the current times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PM Patrick M. CEO Furniture ### "Engaged and innovative partner " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2021 Really great team to work with and seems to be a great "customer centric" culture right the way through the business Pros It is exceptionally reliable and the team consistently deliver on their promises and commitments. The functionality all our B2B requirements and the pipeline for development is always full of innovation and improvements Cons Hard to find many faults in the dealing with the team - its not a magic bullet to success but if you put in the time and resource on your end then the team and Evolution will match that commitment and deliver over and beyond Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DO Darren O. Director Business Supplies and Equipment ### "Great product with even better customer service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2021 creation of time for the sales people and ease for the customers Pros The ability to create multiple webstores Cons Integration of clothing/decoration for workwear Switched from [HorizonWebRef](https://www.capterra.com/p/141412/HorizonWebRef-com/) Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reasons for choosing EvolutionX Customer Service is off the scale Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Andy S. Ecommerce Manager Business Supplies and Equipment ### "The ecommerce platform that has evolved to become the the leader." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2021 Evolution X for us is the total solution we have been looking for and answers all of our ecommerce questions. Pros As a total ecommerce package Evolution X is quite simply the winner amongst many other options. The platform has been created by people from the business supplies industry and this shows through the attention to detail within each section. There are too many excellent functions to describe but the killer benefits Cons Due to the amount of great features and new developments that frequently are launched it is a little difficult to keep up to date and take full advantage of all of them. Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sean C. Systems & Ops Manager Business Supplies and Equipment ### "EvoX" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2021 EvoX is the best e-commerce solution in the Office Products industry by a considerable distance. The product does the basics properly and robustly (which, amazingly, for some products isn't the case), whilst still continuing to develop innovative features. It's ability to connect with a slew of third-party applications enables you to run a simplified, integrated workflow, meaning no duplication of work. Pros Third-party App integration. Integration with existing ERP. Extensive B2B admin options. Integrated framework for targeting marketing opportunities. Constant development and innovation. Tie-in with Fusion Data. Cons I honestly don't have a bad word to say about it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS David S. Sales Director Business Supplies and Equipment ### "If you're not using Evo X your business will be left behind." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2021 Very positive, the support from the team is superb. You do need to put in effort to achieve what you want from the software, however the team will be there every step of the way to get you there and grow your business online. Pros Ease and speed of us for administration and maintenance. Customer friendly front end with lots of 'out the box' features to improve the customer journey and increase sales. Cons Data reporting could be better, however we can utilize Google Analytics to support our needs in this area. Reasons for choosing EvolutionX Supplier data integration (Fusion), ease of use for administration, maintenance and development, and support from the EvoX Team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PP Philip P. IT Director Business Supplies and Equipment ### "EvolutionX - Ecommerce Partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2021 EvolutionX is not just an off the shelf Ecommerce package. The team really take time to understand your requirements and guide you through setup and administration. Customer service is at the heart of this business! Pros Turning our websites into webstores was the best part of selecting EvolutionX Giving us the flexibility to manage the sites inhouse gave us back the freedom to be able to connect to other service providers. Connections into clients ERPs and an open API portal as moves us to the next level Cons We're now moving so fast with our online presence, our current ERP providers are struggling to keep up with the pace of our requests. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SW Simon W. Operations Director Information Technology and Services ### "Your Business Life Saver! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2021 Evolution X have given us a number of one-stop solutions for our e-commerce requirements. Through their platform, we are able to serve small one man band customers online through to large, bluechip customers using EDI and system integration. In order to do this without Evolution, we would need both more manpower and a number of software houses to help provide a suite of solutions - none of which would be kept under one remit, a benefit we have with Evolution X. Pros The system benefits from being both incredibly user-friendly yet feature rich in functionality. We have a number of company requirements ranging from B2B, B2C, punchout and system integration - Evolution X handles all of these with a pinch of salt. Away from the system, the team behind Evolution X are as helpful as you could wish. High recommended! Cons There are few things we dislike about the Evolution platform - our only potential requirement would be better communication of new features by way of a monthly newsletter perhaps. Reasons for choosing EvolutionX Easier to use, cost effective and the same mentality towards providing top customer service as ourselves Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/234003/EvolutionX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.