--- title: "Filemail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Filemail Software - reviews, pricing plans, popular comparisons to other File Sharing products and more." source_url: "https://www.capterra.com/p/234042/Filemail/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Filemail Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Filemail ## What is Filemail? Filemail is a secure cloud-based file transfer solution, that you can use to send files of any size, with unlimited recipients, downloads and bandwidth. It is used by professionals, SMB and enterprises. Some of our features include: 1. Ability to send files of any size 2. Apps for all the major platforms 3. Compliant with a range of global and regional mandates: GDPR, HIPAA, ISO27001, SOX, FISMA, GLBA+, GPG13 4. Admin and access rights, notifications, as well as full auditable trails 5. End-to-end encryption entailing both in transit and at rest. ## What is Filemail used for? [File Sharing](https://www.capterra.com/file-sharing-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Filemail?[Manage this product listing](https://www.g2.com/products/filemail/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Filemail 4.6 (41) VS. [4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (41) Ease Of Use 4.3 (84,301) Value For Money 4.6 (40) Value For Money 4.2 (60,295) Customer Service 4.6 (34) Customer Service 4.4 (55,214) ## Filemail alternatives [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (87,165)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [4.5 (21,718)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143068/Dropbox-Business/) [LimeWire](https://www.capterra.com/p/10026432/LimeWire/) [4.8 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026432/LimeWire/) Highest Rated [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) [4.8 (2,957)](https://www.capterra.com/p/176600/WeTransfer/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176600/WeTransfer/) [View all alternatives](https://www.capterra.com/p/234042/Filemail/alternatives/) ## FAQs about Filemail Overview ### Which roles and teams benefit most from Filemail? Filemail is most used by executives and business owners, creative media professionals, and production teams that need to send large files to clients or collaborators. Photographers, producers, editors, and post-production managers share high-resolution images, video, and audio, while account, customer success, and technical managers distribute project materials and manage external file exchanges. Answer based on 41 reviews Overview ### What company size and industries is Filemail built for? Filemail is designed for professionals, SMBs, and enterprises, with small businesses representing 98% of reviewers. Its strongest industry presence is Media Production at 37%, followed by Photography at 15% and Entertainment at 12%. Reviewers primarily use Filemail for file sharing, reported by 100% of users. Answer based on 41 reviews Features and Usability ### What are the key features of Filemail? Filemail includes drag-and-drop file transfer for sending files quickly, with mobile access for sharing files and videos from mobile devices. Encryption and access controls help protect sent files, while alerts and notifications report when recipients download them. It also provides API access, audit trails, and role-based permissions. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Filemail offer? Filemail offers documentation and videos to help teams get started. Documentation provides written reference material for setup and feature details, while videos offer visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Filemail offer? Filemail provides email/help desk support, FAQ/forum access, a knowledge base, 24/7 live rep support, and chat. Users describe the customer service as fantastic and easy to reach, with one reviewer noting it is rarely needed because the product is easy to use and support is strong. Answer based on 1 reviews ## Features AI summary Based on 19,120 File Sharing reviews Capterra data shows that buyers of file sharing software rank the following features as their top priorities: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) Filemail supports all three features that reviewers rate most highly: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses send large files reliably, keep documents organized and accessible, and protect sensitive information, allowing teams to share content with confidence and manage files more efficiently. Mobile Access 4.4 (23) 43.48% of 23 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.7 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Drag & Drop 4.9 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Alerts/Notifications 4.7 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Encryption 4.8 (24) 58.33% of 24 reviewers that rated this feature as important or highly important Convert data into a code for security Audit Trail 4.2 (19) 36.84% of 19 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Filemail 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (41) 4.7 Based on 41 reviews ## Pricing Value for money 4.6 (40) Free Trial Free Version Basic $12.00 Flat Rate,Per Month Value for money 4.6 (40) 4.6 Based on 40 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (34) 4.6 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 41 reviews Filter by rating Counts reflect reviews available in this feed. 5(30) 4(8) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Photographer Used the software for: 1-3 years ### "Best way to send files" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2022 I just really love it. It solved a lot of problems in my business and I'm happy it's part of my workflow. Pros I looked for a solution to sending large files and a large number of files to clients for a long time before I found the answer to all of my problems in Filemail. It's such a simple software, easy to use, and does what it's supposed to do. Bonus - it's also a great way to have people send me files when needed - much more accessible than other solutions I've used in the past. Cons I don't have any cons for the software. Cheesy, I know, but it's straightforward and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Easy to use and comprehensive" 5.0 April 27, 2022 Excellent software. Does what it says it does. Pros I liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server. Cons No negative aspects at all. It works seemlessly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ceo Used the software for: 3-5 years ### "My 0pinion about filemail" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 21, 2022 Average Pros Ease of use of filemail desktop application Cons The rate of transfer is most of times 8low then calculated by the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 1-3 years ### "Flawless service at a great price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 Great pricing, flawless service. Pros It works flawlessly and I can request content and send content without extra charges like Dropbox. Cons nothing... It is complete. What more can I say? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Assistant Editor Used the software for: 1-3 years ### "Fast, Reliable and cheap!" 4.0 April 19, 2022 Pros I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail. Cons Download speed for the receiving part could be faster, but is acceptable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lighting Cameraman | Video editor. Used the software for: 3-5 years ### "Easy, fast and reliable. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2022 I love it. So easy to use. Fast and most important. Reliable! Pros It’s so easy to use, even due my clients whom are not computer and software interested or minded. Cons It’s a bit complicated as a non programmer or computer minded individual - as me, to implement it on my website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Post Production Manager Used the software for: 1-3 years ### "Decent price for good features" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 17, 2022 We use this service on an almost daily basis for various needs involving external parties (festivals, post houses, distributors etc), often times for 100-200 GB sized. We tend to use other services (WeTransfer/Google Drive) for smaller packages or ones that don't really require authentication, but for most uses FileMail is our best option. After a careful market research, we found its features meet most of our needs, incomparable to similarly priced services. Pros \- No limit on file sizes - a decent Windows desktop app with (optional) auto-download feature (this to me is the most important feature) - ability to control/edit all sent items (add/delete files, change expiry date etc) - notification when item is downloaded - decent and flexible pricing (price is set in 1 TB increments, which means you can add or remove storage at will) - good storage management features (search/filter etc) Cons \- no local servers around Israel (which means downloads are sometimes very slow) - cannot login from more than 1 Windows desktop clients (once someone logs in from another computer, except for via website, instances in other computers are automatically disconnected). - no dark mode - UI is not great in web and desktop client, but is still decent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Very dependable product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2022 Very good experience. I've not had to reach out much but when I did the support was very helpful. Pros Software is easy to use. Support is quick and helpful. Cons Would like to retain a text logo of files received and or delivered Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. mike S. Owner Used the software for: 3-5 years ### "I love the program. It's pretty amazing. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 11, 2022 I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box. Pros Very easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files. Cons When sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Development Used the software for: 3-5 years ### "Great help in our daily business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 Very helpful tool for our business Pros We use it for our support to sent user files. Very helpful and easy to handle. Cons There's nothing to complain about. It's easy to use, fast and reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234042/Filemail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [WeTransfer vs Filemail](https://www.capterra.com/compare/176600-234042/WeTransfer-vs-Filemail)