--- title: "Filemail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Filemail Software - reviews, pricing plans, popular comparisons to other File Sharing products and more." source_url: "https://www.capterra.com/p/234042/Filemail/" page_type: "product" language: "en" --- # Filemail Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Filemail ## What is Filemail? Filemail is a secure cloud-based file transfer solution, that you can use to send files of any size, with unlimited recipients, downloads and bandwidth. It is used by professionals, SMB and enterprises. Some of our features include: 1. Ability to send files of any size 2. Apps for all the major platforms 3. Compliant with a range of global and regional mandates: GDPR, HIPAA, ISO27001, SOX, FISMA, GLBA+, GPG13 4. Admin and access rights, notifications, as well as full auditable trails 5. End-to-end encryption entailing both in transit and at rest. ## What is Filemail used for? [File Sharing](https://www.capterra.com/file-sharing-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Filemail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.filemail.com&name=Filemail) ## Filemail Overview Updated August 2026 AI summary Filemail enables businesses of all sizes to transfer, store, and manage files securely, covering key needs in the file sharing category. It offers document storage, access controls, encryption, real-time notifications, and integration capabilities. With deployment across major operating systems and cloud platforms, Filemail supports secure content sharing and workflow management for organizations prioritizing data protection and efficient collaboration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Filemail 4.6 (41) VS. [4.7 (24,189)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (41) Ease Of Use 4.6 (28,477) Value For Money 4.6 (40) Value For Money 4.5 (20,603) Customer Service 4.6 (34) Customer Service 4.4 (18,597) ## Filemail alternatives [4.4 (1,021)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,600)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,683)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,842)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/234042/Filemail/alternatives/) ## FAQs about Filemail Overview ### Which roles and teams benefit most from Filemail? Filemail is most used by creative production teams, including photographers, filmmakers, editors, and video producers who need to send large media files quickly and securely. Business owners, presidents, CEOs, and directors benefit from streamlined client delivery, while account managers and development leaders use it to share project assets efficiently. Answer based on 41 reviews Overview ### What company size and industries is Filemail built for? Filemail is built mainly for small businesses, which make up 98% of reviewers, especially in Media Production at 37%. It also serves professionals, SMB, and enterprise teams, with additional use in Photography at 15% and Entertainment at 12%, primarily for file sharing across large media workflows. Answer based on 41 reviews Features and Usability ### What are the key features of Filemail? Filemail offers file transfer, file management, and document storage, along with access controls, role-based permissions, and user management for sharing governance. It also includes encryption, SSL security, two-factor authentication, audit trail, reporting and statistics, real-time notifications, and third-party integrations for controlled document workflows. Integrations ### Which third-party tools and platforms does Filemail integrate with? Filemail integrates with Shopify through its API, letting developers add it into ecommerce workflows. The available catalog data in this prompt names Shopify as the confirmed third-party platform, so Filemail’s documented integration coverage here centers on Shopify rather than a wider published app list. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Filemail offer? Filemail provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and features, while videos offer visual guidance for learning the product and reviewing common steps. Getting Started and Support ### What customer support options does Filemail offer? Filemail provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Users describe customer service as good and easy to reach, with one reviewer noting they rarely need support because service works well. The main frustration is limited need for contact rather than poor assistance. Answer based on 1 reviews ## Features AI summary Based on 18,930 File Sharing reviews Capterra data shows that buyers of file sharing software rank the following features as their top priorities: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) Filemail supports all three features that reviewers identify as most important: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses send files reliably, keep documents organized and accessible, and protect sensitive information, allowing teams to share content with confidence and manage files more efficiently. Mobile Access 4.4 (23) 43.48% of 23 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.7 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Drag & Drop 4.9 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Alerts/Notifications 4.7 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Encryption 4.8 (24) 58.33% of 24 reviewers that rated this feature as important or highly important Convert data into a code for security Audit Trail 4.2 (19) 36.84% of 19 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Filemail 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (41) 4.7 Based on 41 reviews ## Pricing Value for money 4.6 (40) Free Trial Free Version Basic $12.00 Flat Rate,Per Month Value for money 4.6 (40) 4.6 Based on 40 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (34) 4.6 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 41 reviews Filter by rating 5(30) 4(8) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent PG Pablo G. Account Manager Marketing and Advertising ### "envío de archivos y documentos pequeños" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 31, 2022 Pros Se puede acceder con muchos dispositivos y compatible con varias plataformas Cons La velocidad de carga es muy lenta, loq ue significa que las descargas de archivos suelen ser lentas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL roger L. director Management Consulting ### "filemail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 25, 2022 Pros very easy to use for transferring data to customers Cons excellent piece of software no dislikes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Peter C. President Media Production ### "Upload speeds (in the U.S., anyway) dropped and never recovered" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 April 22, 2022 Mediocre. Circa 2019-20, speed was fine (reasonably close to 1000Mbps that my line provides). Now it never exceeds 120Mbps on average. Pros Integration with address book is very effective Cons Poor upload speeds which never improved even with support intervention. Bug (?) that doesn't recognize if I have logged in on one machine already; rather than asking for sign-in on 2nd machine, it gives an error until you tediously log out and back in again. But both are on same IP number. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SW Stephen W. Owner Graphic Design ### "Easy to use and comprehensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 20, 2022 Excellent software. Does what it says it does. Pros I liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server. Cons No negative aspects at all. It works seemlessly. Switched from [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) WeTransfer doesn't allow for custom form fields. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [Google Drive](https://www.capterra.com/p/161425/Drive/) [iCloud](https://www.capterra.com/p/204717/iCloud/) [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reasons for choosing Filemail None allow for Custom Fields and all are very much more difficult to work with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jacob J. Assistant Editor Media Production ### "Fast, Reliable and cheap!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 17, 2022 Pros I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail. Cons Download speed for the receiving part could be faster, but is acceptable. Switched from [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Filemail is faster and supports larger files. Alternatives considered [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reasons for choosing Filemail Speed and filesize Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Dan R. CEO Motion Pictures and Film ### "Good and reliable solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 15, 2022 Works on most it infironments. Pros Works like a charme. Perfect for big files. Cons The price is on the expensive side, but works well with pc and mac. Is a network problem. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IL Ignacio L. CEO Media Production ### "Filemail thoughts " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 14, 2022 Pros Ease and fast to use, desktop tool very simple and straight Cons Folder direct acces instead of single file send Reasons for choosing Filemail We use all different tools daily Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LC Luis C. Film Director and Producer Media Production ### "Best web transfer service I've ever used-" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2022 Perfect! Pros Easy to use, fast and reliable. The interface is perfect. Cons I can't really find any negative aspect of this software. Reasons for choosing Filemail Friend recommendation Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZS Zorawar Singh L. Proprietor, DOP, Senior Editor Media Production ### "Send your large data files at ease with Filemail Business category" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2022 Professional app for file transfer of big files Pros Larges files upto 50 gb (single file) can be transferred Cons Not applicable in this case. Hope you got it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS mike S. Owner Civil Engineering ### "I love the program. It's pretty amazing. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 8, 2022 I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box. Pros Very easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files. Cons When sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/234042/Filemail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Drive vs Filemail](https://www.capterra.com/compare/161425-234042/Drive-vs-Filemail) [WeTransfer vs Filemail](https://www.capterra.com/compare/176600-234042/WeTransfer-vs-Filemail)