# Filemail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Filemail Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/p/234042/Filemail/pricing

---

# 

 Filemail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Filemail

## What is Filemail?

Filemail is a secure cloud-based file transfer solution, that you can use to send files of any size, with unlimited recipients, downloads and bandwidth. It is used by professionals, SMB and enterprises. Some of our features include: 1. Ability to send files of any size 2. Apps for all the major platforms 3. Compliant with a range of global and regional mandates: GDPR, HIPAA, ISO27001, SOX, FISMA, GLBA+, GPG13 4. Admin and access rights, notifications, as well as full auditable trails 5. End-to-end encryption entailing both in transit and at rest.

## What is Filemail used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)

Top alternative

Featured

Overall rating

Based on 41 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

$12

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Filemail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.filemail.com&name=Filemail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Filemail

4.6 (41)

VS.

[4.7 (24,089)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$12

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (41)

Ease Of Use

4.6 (28,344)

Value For Money

4.6 (40)

Value For Money

4.5 (20,490)

Customer Service

4.6 (34)

Customer Service

4.4 (18,489)

## Filemail alternatives

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,468)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,542)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,677)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

[4.5 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Starting price

$11.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143068/Dropbox-Business/)

[View all alternatives](https://www.capterra.com/p/234042/Filemail/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Drag & Drop

4.9 (29)

55.17% of 29 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Alerts/Notifications

4.7 (27)

55.56% of 27 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Access Controls/Permissions

4.7 (26)

57.69% of 26 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Encryption

4.8 (24)

58.33% of 24 reviewers that rated this feature as important or highly important

Convert data into a code for security

Mobile Access

4.4 (23)

43.48% of 23 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Audit Trail

4.2 (19)

36.84% of 19 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Filemail 26 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

Create, save, and store files

Move files across different systems or networks

Access software remotely via mobile devices

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (41)

4.7

Based on 41 reviews

## Pricing

Value for money

4.6 (40)

Free Trial

Free Version

Basic

$12.00

Flat Rate,Per Month

Value for money

4.6 (40)

4.6

Based on 40 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (34)

4.6

Based on 34 reviews

## User reviews

Overall rating

4.6

Based on 41 reviews

Filter by rating

5(30)

4(8)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

PG

Pablo G.

Account Manager

Marketing and Advertising

### "envío de archivos y documentos pequeños"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 31, 2022

Pros

Se puede acceder con muchos dispositivos y compatible con varias plataformas

Cons

La velocidad de carga es muy lenta, loq ue significa que las descargas de archivos suelen ser lentas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

roger l.

director

Management Consulting

### "filemail"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 25, 2022

Pros

very easy to use for transferring data to customers

Cons

excellent piece of software no dislikes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Peter C.

President

Media Production

### "Upload speeds (in the U.S., anyway) dropped and never recovered"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

April 22, 2022

Mediocre. Circa 2019-20, speed was fine (reasonably close to 1000Mbps that my line provides). Now it never exceeds 120Mbps on average.

Pros

Integration with address book is very effective

Cons

Poor upload speeds which never improved even with support intervention. Bug (?) that doesn't recognize if I have logged in on one machine already; rather than asking for sign-in on 2nd machine, it gives an error until you tediously log out and back in again. But both are on same IP number.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Stephen W.

Owner

Graphic Design

### "Easy to use and comprehensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 20, 2022

Excellent software. Does what it says it does.

Pros

I liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server.

Cons

No negative aspects at all. It works seemlessly.

Switched from

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

WeTransfer doesn't allow for custom form fields.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[iCloud](https://www.capterra.com/p/204717/iCloud/)

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Reasons for choosing Filemail

None allow for Custom Fields and all are very much more difficult to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jacob J.

Assistant Editor

Media Production

### "Fast, Reliable and cheap!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 17, 2022

Pros

I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail.

Cons

Download speed for the receiving part could be faster, but is acceptable.

Switched from

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Filemail is faster and supports larger files.

Alternatives considered

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Reasons for choosing Filemail

Speed and filesize

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dan R.

CEO

Motion Pictures and Film

### "Good and reliable solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 15, 2022

Works on most it infironments.

Pros

Works like a charme. Perfect for big files.

Cons

The price is on the expensive side, but works well with pc and mac. Is a network problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IL

Ignacio L.

CEO

Media Production

### "Filemail thoughts "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 14, 2022

Pros

Ease and fast to use, desktop tool very simple and straight

Cons

Folder direct acces instead of single file send

Reasons for choosing Filemail

We use all different tools daily

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Luis C.

Film Director and Producer

Media Production

### "Best web transfer service I've ever used-"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2022

Perfect!

Pros

Easy to use, fast and reliable. The interface is perfect.

Cons

I can't really find any negative aspect of this software.

Reasons for choosing Filemail

Friend recommendation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZS

Zorawar Singh L.

Proprietor, DOP, Senior Editor

Media Production

### "Send your large data files at ease with Filemail Business category"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 11, 2022

Professional app for file transfer of big files

Pros

Larges files upto 50 gb (single file) can be transferred

Cons

Not applicable in this case. Hope you got it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

mike s.

Owner

Civil Engineering

### "I love the program. It's pretty amazing. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 8, 2022

I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box.

Pros

Very easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files.

Cons

When sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234042/Filemail/reviews/)

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Popular comparisons

[Google Drive vs Filemail](https://www.capterra.com/compare/161425-234042/Drive-vs-Filemail)

[WeTransfer vs Filemail](https://www.capterra.com/compare/176600-234042/WeTransfer-vs-Filemail) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)