# Filemail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Filemail the right File Sharing solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234042/Filemail/reviews --- Filemail 4.6 (41) [View alternatives](https://www.capterra.com/p/234042/Filemail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Filemail Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews CM Christian M Film editorEntertainment, Self-employedUsed the software for: More than 2 years. “The price is unbeatable considering the innumerable potentials of filemail in comparison to its rivals.“ April 6, 2022 ms mike s OwnerCivil Engineering, 2 - 10 employeesUsed the software for: More than 2 years. “With compared to other products similar, it's pricing is ok, but not super great.“ April 8, 2022 PC Peter C PresidentMedia Production, Self-employedUsed the software for: 1-2 years. “Integration with address book is very effective“ April 22, 2022 TN Tonje N videographerMedia Production, Self-employedUsed the software for: More than 2 years. “The costumer service was great the time I needed to get a hold of someone to talk with.“ April 4, 2022 rl roger l directorManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years. “very easy to use for transferring data to customers“ April 25, 2022 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mandee J. Photographer Photography Used the software for: 1-2 years ### "Best way to send files" March 16, 2022 5.0 I just really love it. It solved a lot of problems in my business and I'm happy it's part of my workflow. Pros I looked for a solution to sending large files and a large number of files to clients for a long time before I found the answer to all of my problems in Filemail. It's such a simple software, easy to use, and does what it's supposed to do. Bonus - it's also a great way to have people send me files when needed - much more accessible than other solutions I've used in the past. Cons I don't have any cons for the software. Cheesy, I know, but it's straightforward and easy to use. Review Source SW Stephen W. Owner Graphic Design Used the software for: 2+ years ### "Easy to use and comprehensive" April 20, 2022 5.0 Excellent software. Does what it says it does. Pros I liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server. Cons No negative aspects at all. It works seemlessly. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[iCloud](https://www.capterra.com/p/204717/iCloud/)[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reason for choosing Filemail None allow for Custom Fields and all are very much more difficult to work with. Switched from [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) WeTransfer doesn't allow for custom form fields. Review Source MK Michael K. Ceo Media Production Used the software for: 2+ years ### "My 0pinion about filemail" March 18, 2022 3.0 Average Pros Ease of use of filemail desktop application Cons The rate of transfer is most of times 8low then calculated by the software. Review Source JG John G. President Media Production Used the software for: 1-2 years ### "Flawless service at a great price." April 6, 2022 5.0 Great pricing, flawless service. Pros It works flawlessly and I can request content and send content without extra charges like Dropbox. Cons nothing... It is complete. What more can I say? Reason for choosing Filemail Price and being able to use it without restrictions unlike Dropbox. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Dropbox couldn't do requests as needed without extra charges. Review Source JJ Jacob J. Assistant Editor Media Production Used the software for: 1-2 years ### "Fast, Reliable and cheap!" April 17, 2022 4.0 Pros I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail. Cons Download speed for the receiving part could be faster, but is acceptable. Alternatives considered [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reason for choosing Filemail Speed and filesize Switched from [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Filemail is faster and supports larger files. Review Source CF Claus F. Lighting Cameraman | Video editor. Media Production Used the software for: 2+ years ### "Easy, fast and reliable. " March 15, 2022 5.0 I love it. So easy to use. Fast and most important. Reliable! Pros It’s so easy to use, even due my clients whom are not computer and software interested or minded. Cons It’s a bit complicated as a non programmer or computer minded individual - as me, to implement it on my website. Reason for choosing Filemail Price, easy to use. Switched from [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) File sizes was bigger. Better layout. Faster support response. Review Source DS Doron S. Post Production Manager Media Production Used the software for: 1-2 years ### "Decent price for good features" March 15, 2022 4.0 We use this service on an almost daily basis for various needs involving external parties (festivals, post houses, distributors etc), often times for 100-200 GB sized. We tend to use other services (WeTransfer/Google Drive) for smaller packages or ones that don't really require authentication, but for most uses FileMail is our best option. After a careful market research, we found its features meet most of our needs, incomparable to similarly priced services. Pros \- No limit on file sizes - a decent Windows desktop app with (optional) auto-download feature (this to me is the most important feature) - ability to control/edit all sent items (add/delete files, change expiry date etc) - notification when item is downloaded - decent and flexible pricing (price is set in 1 TB increments, which means you can add or remove storage at will) - good storage management features (search/filter etc) Cons \- no local servers around Israel (which means downloads are sometimes very slow) - cannot login from more than 1 Windows desktop clients (once someone logs in from another computer, except for via website, instances in other computers are automatically disconnected). - no dark mode - UI is not great in web and desktop client, but is still decent. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/)[Box](https://www.capterra.com/p/148766/Box/)[iCloud](https://www.capterra.com/p/204717/iCloud/)[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)[IBM Aspera](https://www.capterra.com/p/235275/IBM-Aspera-on-Cloud/) Review Source DW Dan W. Owner Broadcast Media Used the software for: 2+ years ### "Very dependable product" March 16, 2022 5.0 Very good experience. I've not had to reach out much but when I did the support was very helpful. Pros Software is easy to use. Support is quick and helpful. Cons Would like to retain a text logo of files received and or delivered Alternatives considered [Media Shuttle](https://www.capterra.com/p/154143/Media-Shuttle/) Reason for choosing Filemail Cost and efficiency. Review Source mS mike S. Owner Civil Engineering Used the software for: 2+ years ### "I love the program. It's pretty amazing. " April 8, 2022 5.0 I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box. Pros Very easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files. Cons When sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great. Review Source CO Cornelia O. Head of Development Automotive Used the software for: 2+ years ### "Great help in our daily business" April 6, 2022 5.0 Very helpful tool for our business Pros We use it for our support to sent user files. Very helpful and easy to handle. Cons There's nothing to complain about. It's easy to use, fast and reliable. Reason for choosing Filemail Got comfy very fast with this and I like the design. Review Source LL Laujo L. director Entertainment Used the software for: 2+ years ### "filemail" March 15, 2022 5.0 boa experiência Pros todos os recursos são bacanas, funcionalidade incrível. não me deixa na mão, atende minhas necessidades. Cons controle de confirmação de download alguns antigos são perdidos com o tempo Reason for choosing Filemail funcionalidades e atendimento ao cliente Review Source IL Ignacio L. CEO Media Production Used the software for: 2+ years ### "Filemail thoughts " April 14, 2022 5.0 Pros Ease and fast to use, desktop tool very simple and straight Cons Folder direct acces instead of single file send Reason for choosing Filemail We use all different tools daily Review Source LC Luís C. Film Director and Producer Media Production Used the software for: 1-2 years ### "Best web transfer service I've ever used-" April 11, 2022 5.0 Perfect! Pros Easy to use, fast and reliable. The interface is perfect. Cons I can't really find any negative aspect of this software. Reason for choosing Filemail Friend recommendation Review Source CH Connor H. Founder / CEO Sports Used the software for: 2+ years ### "Best file sharing software" March 22, 2022 5.0 Pros No limits. Ease of use. Can send to anyone anywhere. Cons Sometimes logs you out if you’re logged in on both computer and app. Can only be logged in at one per time. Small issue. Review Source AG Amit G. Technical Manager Media Production Used the software for: 2+ years ### "filemail is great" March 16, 2022 4.0 we are sending large files abroad with filemail easilly Pros it allows sending very large files easily Cons Sometimes download times are very long, and the recipient needs to download the desktop app for it to work better. Review Source AM Armando M. Manager Media Production Used the software for: 2+ years ### "Always improve on speed " March 8, 2022 4.0 Very satisfactory, a true realiable service. Pros Is reability, in 5 years we have only 3 or 4 fails. The security, the reports of downloads, where and when it occurred. The only problem sometimes is its velocity, I don’t know if this is because overload on its servers or the Internet traffic because we always try to have a realiable speed. Cons The upload speed is what we most liked to see improved. Review Source PD Patrick D. President Photography Used the software for: 2+ years ### "Filemail is a great service" March 9, 2022 5.0 Pros The ease of use. Price point is great as well as the customer service but I never really have to use as service is fantastic Cons Longer than three months to never is a wide range Reason for choosing Filemail The ease of use and my client feedback was positive Switched from [WeShare](https://www.capterra.com/p/238839/WeShare/) Looking for better service Review Source KB Karl B. Television Producer Entertainment Used the software for: 2+ years ### "I've looked around and I continue to rely on FileMail almost daily" March 17, 2022 5.0 I transfer files to clients on a daily or weekly basis and have never had a client complain or fail to download the files. Pros Super-easy to use, a great value and is very reliable. The support via chat is very prompt and professional. The native Mac app is very good and has been a joy to use. Also, I love being able to pause uploads when it's convenient for me. Cons I have no problems with FileMail. The app received some updates that fixed a few bugs ( I don't recall what the bugs were). Reason for choosing Filemail The native app is so superb that I was not willing to use other native apps that are not as good, and I am not interested in web-only products. Review Source CP Carlo P. Filmaker Photography Used the software for: 2+ years ### "Ottimo" April 7, 2022 5.0 molto buona Pros Posso inviare più file insieme, molto utile Cons ho avuto alcuni problemi con l'upload... Alternatives considered [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reason for choosing Filemail perchè avendo la fibra va molto veloce e molto stabile Review Source ZSL Zorawar Singh L. Proprietor, DOP, Senior Editor Media Production Used the software for: 2+ years ### "Send your large data files at ease with Filemail Business category" April 11, 2022 5.0 Professional app for file transfer of big files Pros Larges files upto 50 gb (single file) can be transferred Cons Not applicable in this case. Hope you got it. Review Source MD Marek D. CTO Media Production Used the software for: 2+ years ### "Great value for great money!" March 14, 2022 4.0 In my three years experience with Filemail, I would recommend it to everyone, especially in NGO/culture industry, as it's a perfect equivalent for much more expensive data transfer solutions! Pros Ease of use and uploading via web browser are perfect in our environment. Cons Sometimes transfer speed is dropping a bit, but it's not a huge issue. Reason for choosing Filemail Low costs and transparent pricing. Review Source RS Rajvir S. Manager - Customer Success Financial Services Used the software for: 2+ years ### "Fantastic, easy to use, amazing file sharing software" March 15, 2022 5.0 Amazing Pros It is user friendly and very easy to use and use all the features it offers. No bugs or any issues in the 4+ years I have used it. It hasn't been down or not worked as it should be. Very reliable. Cons Nothing - I like everything there is to Filemail Review Source CV Carlo V. Producer Media Production Used the software for: 2+ years ### "Handy Tool !" April 8, 2022 5.0 Fast, easy, and useful tool in my industry, especially during Covid ! Pros I love how quick and easy it is - looks like an email - anyone can use it! Cons There isn't much I dislike about it - I actually wish that other products were this easy and user-friendly. Review Source DT David T. video/audio classical recording Music Used the software for: 2+ years ### "Filemail in music/video production" April 6, 2022 5.0 Pros Large file sizes are sent easily and quickly to artists at the end of the recording session. They download later, and the job is finished. Cons The contact list doesn't seem to integrate with my gmail contacts. Review Source SL Steve L. President Motion Pictures and Film Used the software for: 2+ years ### "Great program for Transferring Files" March 8, 2022 5.0 Pros Filemail is a great online and app tool for sending files from point A to Point B. I love that the files are encrypted, and sending large files is a snap! Much easer for us and the recipient than simple FTP or other products on the market. Cons I really don't have anything negative to say about our experiences with Filemail. It always has worked perfectly for us. Uploads and downloads seem to go much faster using Filemail than other competing products. Review Source Similar Products Featured ## Related categories [File Sharing](https://www.capterra.com/file-sharing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.